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OpenText AI Operations Management pros and cons

Vendor: OpenText
3.9 out of 5
816 followers
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Pros & Cons summary

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Prominent pros & cons

PROS

OpenText AI Operations Management allows for flexible and configurable dashboards tailored for individual business needs.
Its broad integration possibilities with other products enhance its utility.
Users appreciate the event correlation facilities that provide meaningful insights and root-cause identification.
OpenText AI Operations Management's stability and scalability make it a reliable choice for businesses.
Performance analysis features and robust integration support make it a highly rated tool.

CONS

Latest versions of service reporting dashboards require improvement, especially in service modeling, and quicker release cycles are needed.
Installation and upgrading processes can be fragile, leading to unexpected terminations or broken systems.
The service requires significant resources to start and maintain, making it unsuitable for smaller companies.
Pricing is considered expensive, pushing smaller companies to consider alternative options.
Complexity in the setup process and difficulty in managing the system are concerns, with multiple steps required for implementation.
 

OpenText AI Operations Management Pros review quotes

DC
Mar 22, 2021
OpsBridge has good event correlation facilities and root-cause identification algorithms.
Volodymyr Bondarchuk - PeerSpot reviewer
Nov 29, 2022
I find the Micro Focus Operations Bridge dashboard valuable, including its instrument analysis and anomaly control features that help indicate root causes and problems with your infrastructure.
MG
Jan 22, 2020
The initial setup is pretty straightforward. It's not complex at all.
Learn what your peers think about OpenText AI Operations Management. Get advice and tips from experienced pros sharing their opinions. Updated: June 2025.
858,435 professionals have used our research since 2012.
MT
Aug 5, 2020
We haven't faced any stability issues. There hasn't been any crashes or glitches.
it_user782412 - PeerSpot reviewer
Dec 1, 2017
It has the capability to display overall health of the infrastructure and is very useful for executive reports on the health of the infrastructure.
reviewer2257230 - PeerSpot reviewer
Mar 12, 2025
I rate OpenText Operations Bridge as a solid nine on a scale of one to ten.
reviewer1581648 - PeerSpot reviewer
Jun 22, 2022
The event correlation is the most valuable aspect of the solution.
it_user671373 - PeerSpot reviewer
May 24, 2017
From our monitoring perspective or from a visibility perspective, HPE UCMDB is a must have. It's an amazing piece of software.
RK
May 5, 2018
Flexible dashboard with the availability of widgets.
it_user671340 - PeerSpot reviewer
May 24, 2017
The most valuable feature is its ability to integrate with everything.
 

OpenText AI Operations Management Cons review quotes

DC
Mar 22, 2021
The solution is overall "heavy", requiring multiple servers, even without HA.
Volodymyr Bondarchuk - PeerSpot reviewer
Nov 29, 2022
What needs improvement in Micro Focus Operations Bridge is its resource heaviness because you need many resources to deploy and support it. It's a good solution for larger organizations, but for small businesses, not so much.
MG
Jan 22, 2020
The pricing is a bit expensive for smaller companies.
Learn what your peers think about OpenText AI Operations Management. Get advice and tips from experienced pros sharing their opinions. Updated: June 2025.
858,435 professionals have used our research since 2012.
MT
Aug 5, 2020
The price is quite expensive, and because of this, we may try another solution.
it_user782412 - PeerSpot reviewer
Dec 1, 2017
pology-based event correlation does not work well with NNM events.
reviewer2257230 - PeerSpot reviewer
Mar 12, 2025
The dashboards from OpenText Operations Bridge, when compared to those from Splunk, are less visually appealing.
reviewer1581648 - PeerSpot reviewer
Jun 22, 2022
The initial setup is a little bit complex.
it_user671373 - PeerSpot reviewer
May 24, 2017
Reporting has to be tackled a bit more. Conceptually, it is there and conceptually it is amazing, but somehow the module itself is suffering.
RK
May 5, 2018
Remove the dependency of Java technology. This is a feature used for admin purposes to update the modeling.
it_user671340 - PeerSpot reviewer
May 24, 2017
Our issues are largely support related due to where we are and the knowledge base that we have here. This issue relates both HPE in general and to the technical products.