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One Identity Active Roles vs SAP Identity Management comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Nov 6, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

One Identity Active Roles
Ranking in User Provisioning Software
3rd
Average Rating
8.4
Reviews Sentiment
6.8
Number of Reviews
34
Ranking in other categories
Active Directory Management (1st), Non-Human Identity Management (NHIM) (4th)
SAP Identity Management
Ranking in User Provisioning Software
7th
Average Rating
7.8
Reviews Sentiment
5.9
Number of Reviews
14
Ranking in other categories
Identity Management (IM) (14th)
 

Mindshare comparison

As of March 2026, in the User Provisioning Software category, the mindshare of One Identity Active Roles is 6.4%, up from 6.2% compared to the previous year. The mindshare of SAP Identity Management is 5.7%, up from 5.5% compared to the previous year. It is calculated based on PeerSpot user engagement data.
User Provisioning Software Mindshare Distribution
ProductMindshare (%)
One Identity Active Roles6.4%
SAP Identity Management5.7%
Other87.9%
User Provisioning Software
 

Featured Reviews

IO
Cybersecurity Consultant at CyberBackbone
One Identity Active Roles makes it easier to maintain a detailed auditing workflow
I want One Identity Active Roles to improve in the area of user interface, modernizing it to feel more like a SaaS tool and to have user-friendly navigation. I also want One Identity Active Roles to improve in their policy configuration area, which requires advanced expertise, and in the area of reporting, I want the reporting to be more basic, visible, and have the ability to export and customize options. The areas needing improvement for One Identity Active Roles include the reporting, the dashboard, and simple policy configuration. I would appreciate improvement in policy configuration and making the reporting system more basic for user interface usage.
FM
Sales Executive at Minsait
Identity management enhances connectivity and productivity with streamlined access and robust security, offering time-saving processes and facilitating seamless integration with other BI tools
One area that could be improved with SAP Identity Management, other than support, is user engagement from an implementation perspective. It would be beneficial for SAP to extend their events and workshops that are currently performed for partners to their final customers, as many customers want to know what's new and what else they can do without solely depending on the partners. For SAP support in Brazil, everything is in English, which poses a difficulty for many customers. The support could be improved for the specific needs in Brazil, as many customers have difficulty accessing the support center due to the language barrier. This feedback is specific to Brazil, though it's unclear if SAP receives similar feedback from other countries. It could certainly be enhanced with Portuguese documents, among other improvements.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"It is very intuitive and close to the native tools. Since it is web-based, it does not require extensive training for our end users."
"The most valuable features include auditing, dynamic grouping, and creating dynamic groups based on AD attributes."
"It has helped increase operational efficiency in our organization."
"Secure access is the most valuable feature."
"The best part of this Active Roles is the workflow engine. It features an industry-leading workflow automation feature. It's a visual PowerShell that allows task interruption."
"One Identity Active Roles takes us less time, probably half the time, to complete delegations that are very granular and complex, compared to having to use native tools and scripts."
"One Identity Active Roles has positively impacted the organization by significantly improving efficiency through automating repetitive tasks and saving time for the IT team."
"The ease of managing on-prem and cloud-based directories through a single pane of glass is good."
"Some processes that they used to perform in two to three days now take one to two hours, which has been really beneficial for them regarding the time saved."
"The setup process is straightforward."
"The tool's most valuable features are its access control and approval of access requests. The self-service password reset feature is efficient. Role management capabilities streamline user access by assigning and revoking roles."
"Rather than implement a basic SSO, this solution assisted us with setting up two-factor authentication."
"The most valuable features of SAP Identity Management are business roles and automated user provisioning."
"What I found most valuable in SAP Identity Management is process automation. The solution also gives transparency about what is happening and why which I find beneficial. Another feature I found valuable in SAP Identity Management is integration. It has very good integration."
"It provides basic automatic user administration and role provisioning to save time."
"The most valuable feature is the user experience for managing information."
 

Cons

"If One Identity Active Roles has to be positioned for all customers, not just the entities which are being regulated, then the pricing has to be normalized."
"I've had a difficult time getting it to cooperate with Azure in the cloud and, while the support staff are very good and very knowledgeable, what they assist with just on a call doesn't go deep enough to help with a number of issues. The answer that comes back is that we'd have to start an engagement with Professional Services, which is fine but that takes time to schedule and it takes budget."
"We don't get a lot of communication from the One Identity side. I don't know who our account representative is, and that is kind of not good since we have had some turnover there."
"When we add numerous domains, it becomes slow. With around 60 domains, attempting to add approximately 30 caused significant performance issues."
"The possibility to request group membership, similar to the past, was disabled and moved to Identity Manager."
"It also has workflows and those are really powerful, but there are no built-in workflows. When it comes to them, it's empty. I would personally love for it to come with ten, 15, or 20 workflows where each achieves a certain task... I could just look at how each is done, clone them, copy them, modify them the way I want them, and be good to go. Right now we have to invent things from scratch."
"There is always room to improve the user interface for increased clarity. I believe enhancements to the console are also necessary because it is more confusing than the web interface."
"I am not really satisfied with the customer support for One Identity Active Roles as the support is pretty limited."
"What needs improvement in SAP Identity Management is its compatibility with third-party applications. We'd like to get connectors or plugin settings to make it easier to manage other applications, whether SAP or non SAP applications. As SAP Identity Management is not compatible with non SAP applications, some of the clients are looking for other IDM applications such as SalePoint and Saviynt, so this is an issue we've observed in the solution."
"A lack of startup connectors to different systems, and could have better connectors for SAP IDM."
"One of the areas for improvement in the solution is its user interface which needs to be up-to-date and fancier, in particular, have better visualization in terms of the tabs and buttons. The user interface of SAP Identity Management should be improved based on the latest trends."
"SAP Identity Management can improve risk analysis and authority checks."
"Research and marketing need to be improved."
"The pricing could be better."
"I have encountered issues with the host authentication feature."
"For SAP support in Brazil, everything is in English, which poses a difficulty for many customers."
 

Pricing and Cost Advice

"The pricing is high. I have not been involved with the renewal or cost aspect, but I know it is not cheap by any means. However, it is very useful for our environment."
"It's fairly priced."
"It's expensive."
"The pricing is on the higher end."
"The licensing model is a simple user-based model, not that much complicated."
"The price is reasonable. It costs us about 1 million Danish kroner annually, and we also spend about half as much on consultants."
"The pricing for Active Roles is expensive but not as expensive as other solutions like Okta."
"I rate the solution's pricing a four out of ten."
"The licensing cost varies depending on the specific requirements and deployment size."
"When evaluating the price of any product, I first look at how it meets my business requirements and if it meets requirements adequately and predictively. Currently, I don't see this from SAP Identity Management, so pricing for it is expensive, in my opinion."
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Top Industries

By visitors reading reviews
Computer Software Company
9%
Financial Services Firm
9%
Manufacturing Company
8%
Healthcare Company
7%
Manufacturing Company
14%
Energy/Utilities Company
8%
Financial Services Firm
7%
Comms Service Provider
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business12
Midsize Enterprise7
Large Enterprise21
By reviewers
Company SizeCount
Small Business4
Midsize Enterprise3
Large Enterprise6
 

Questions from the Community

What is your experience regarding pricing and costs for One Identity Active Roles?
I am aware of the pricing; it is on the expensive side, though pricing is not my department.
What needs improvement with One Identity Active Roles?
One Identity Active Roles can be improved by simplifying the setup process since a small team in a small business requires implementation without extensive IT support. Additionally, the pricing cou...
What is your primary use case for One Identity Active Roles?
One Identity Active Roles is used primarily to simplify and automate Active Directory user and permission management. The solution automates routine tasks such as account creation, password reset, ...
What do you like most about SAP Identity Management?
The tool's most valuable features are its access control and approval of access requests. The self-service password reset feature is efficient. Role management capabilities streamline user access b...
What needs improvement with SAP Identity Management?
One area that could be improved with SAP Identity Management, other than support, is user engagement from an implementation perspective. It would be beneficial for SAP to extend their events and wo...
What is your primary use case for SAP Identity Management?
The use cases for SAP Identity Management include the logistics company, and we also have a beverage company that is using SAP Identity Management. We did not make the migration for them, but we im...
 

Also Known As

Quest Active Roles
SAP NetWeaver Identity Management, NetWeaver Identity Management
 

Overview

 

Sample Customers

City of Frankfurt, Moore Public Schools, George Washington University, Transavia Airlines, Howard County, MD. See all stories at OneIdentity.com/casestudies
State of Indiana, Automotive Resources International (ARI), Alliander N.V., Chemion Logistik GmbH, Seoul National University Bundang Hospital (SNUBH)
Find out what your peers are saying about One Identity Active Roles vs. SAP Identity Management and other solutions. Updated: March 2026.
884,873 professionals have used our research since 2012.