No more typing reviews! Try our Samantha, our new voice AI agent.

One Identity Active Roles vs SAP Identity Management comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Nov 6, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

One Identity Active Roles
Ranking in User Provisioning Software
3rd
Average Rating
8.6
Reviews Sentiment
7.0
Number of Reviews
66
Ranking in other categories
Active Directory Management (1st), Non-Human Identity Management (NHIM) (2nd)
SAP Identity Management
Ranking in User Provisioning Software
7th
Average Rating
7.8
Reviews Sentiment
5.9
Number of Reviews
14
Ranking in other categories
Identity Management (IM) (16th)
 

Mindshare comparison

As of May 2026, in the User Provisioning Software category, the mindshare of One Identity Active Roles is 5.8%, down from 6.2% compared to the previous year. The mindshare of SAP Identity Management is 4.8%, down from 6.2% compared to the previous year. It is calculated based on PeerSpot user engagement data.
User Provisioning Software Mindshare Distribution
ProductMindshare (%)
One Identity Active Roles5.8%
SAP Identity Management4.8%
Other89.4%
User Provisioning Software
 

Featured Reviews

Mahesh Malve - PeerSpot reviewer
Senior Business Development Executive at DigitalTrack Solutions Ind Pvt Ltd
Automation has transformed user lifecycle tasks and now enforces consistent secure access
While One Identity Active Roles is a strong platform, a few improvements would make it even better. Many users feel the user interface is not very modern or intuitive, and it can take time to get used to navigating the console and workflows. Another improvement area is the learning curve and setup complexity. One Identity Active Roles is very powerful, but initial configuration, especially for policies, workflows, and delegation, can be complex and require experienced resources. From an integration perspective, although it supports multiple systems, organizations would benefit from more out-of-the-box connectors and smoother cloud integrations such as Azure Active Directory and software-as-a-service applications, as some setups currently require customization. In terms of reporting, while auditing is strong, generating business-friendly reports can be challenging. Users have mentioned the need for better dashboards and easier report generation. There are also some performance considerations, especially in large environments, such as slower PowerShell execution or delays in dynamic group processing in certain cases. Overall, improvements in user interface, ease of use, integration, reporting, and performance optimization would significantly enhance the product experience.
FM
Sales Executive at Minsait
Identity management enhances connectivity and productivity with streamlined access and robust security, offering time-saving processes and facilitating seamless integration with other BI tools
One area that could be improved with SAP Identity Management, other than support, is user engagement from an implementation perspective. It would be beneficial for SAP to extend their events and workshops that are currently performed for partners to their final customers, as many customers want to know what's new and what else they can do without solely depending on the partners. For SAP support in Brazil, everything is in English, which poses a difficulty for many customers. The support could be improved for the specific needs in Brazil, as many customers have difficulty accessing the support center due to the language barrier. This feedback is specific to Brazil, though it's unclear if SAP receives similar feedback from other countries. It could certainly be enhanced with Portuguese documents, among other improvements.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The most valuable features include auditing, dynamic grouping, and creating dynamic groups based on AD attributes."
"We have definitely seen a strong return on investment after implementing One Identity Active Roles, mainly in terms of time saving, reduced workload, and improved efficiency, where user provisioning and access requests that earlier took hours are now completed in a few minutes through automation, and we observe around a 40 to 50% reduction in service desk tickets related to Active Directory tasks, which allows the team to focus on more critical activities instead of repetitive work, while delegation reduces dependency on senior administrators, indirectly saving manpower effort, and overall, the reduction in errors, faster onboarding, and improved compliance also contribute to cost savings and operational efficiency, making it a valuable investment for the organization."
"One Identity Active Roles has significantly reduced both the complexity and the workload for Active Directory administration in our environment."
"One Identity Active Roles has had a transformative impact on my organization, moving from controlled chaos to governed operations."
"It has eliminated a lot of tedious IT tasks, especially when people leave, with ten or 15 scripted actions that Active Roles always does the same way and at the same time."
"One Identity Active Roles brings a positive impact to organizations in that they will start realizing the ROI in a much faster manner because the implementation time is very short and it is easy to use."
"Another good feature is the change history. It's centralized in a single place and allows us to manage people's Active Directory domains from a central location. We can also drill down into individual objects in a troubleshooting or even an auditing situation. We can show evidence to auditors by drilling down into the individual history. It gives you all the history of what happened around an individual object. That is something that would be almost impossible to do in Active Directory, or extremely complicated."
"It gives us attribute-level control and the AD management features work very well."
"Automatic provisioning by designed workflows are valuable in any authorization audit."
"The most valuable feature is the user experience for managing information."
"The tool's most valuable features are its access control and approval of access requests. The self-service password reset feature is efficient. Role management capabilities streamline user access by assigning and revoking roles."
"What's most valuable in SAP Identity Management is that it's easily an out-of-the-box solution for connectivity with SAP applications. We do not have to do any customizations, and this makes the solution very compatible with most SAP applications. SAP Identity Management is also very user-friendly."
"There is definitely ROI because we use this as our enterprise-wide SSO solution."
"The most valuable features of SAP Identity Management are business roles and automated user provisioning."
"IBM really gives you the power to implement a lot of functionality outside the current implementation if you know how to build the functionality you want."
"Some processes that they used to perform in two to three days now take one to two hours, which has been really beneficial for them regarding the time saved."
 

Cons

"It's a fairly stable product but not perfectly reliable."
"The user interface needs to be more modern and scalable. There are certain screen resolutions where the product is unusable."
"The ability to send logs to a SIEM would be very beneficial."
"I am not really satisfied with the customer support for One Identity Active Roles as the support is pretty limited."
"Additional documentation about the Angular web interface is needed."
"First is the user interface and experience. While it is functional, it can feel complex for a new user and less intuitive, especially for onboarding a new user."
"One Identity Active Roles could be improved by making the initial setup and policy configuration simpler and more intuitive, especially for complex enterprise AD environments."
"The third area for improvement, which is the weakest portion of ARS, is the workflow engine, which was introduced a few years ago. It's slow and not very intuitive to use, so I would like to see improvement there."
"One of the areas for improvement in the solution is its user interface which needs to be up-to-date and fancier, in particular, have better visualization in terms of the tabs and buttons."
"I find SAP Identity Management complicated to use. Maintaining it is also complex."
"What needs improvement in SAP Identity Management is its compatibility with third-party applications. We'd like to get connectors or plugin settings to make it easier to manage other applications, whether SAP or non SAP applications. As SAP Identity Management is not compatible with non SAP applications, some of the clients are looking for other IDM applications such as SalePoint and Saviynt, so this is an issue we've observed in the solution."
"As SAP Identity Management is not compatible with non SAP applications, some of the clients are looking for other IDM applications such as SalePoint and Saviynt, so this is an issue we've observed in the solution."
"Research and marketing need to be improved."
"A lack of startup connectors to different systems, and could have better connectors for SAP IDM."
"There are also some issues with the UI, the ACLs and performance - depending on the configuration and Identity DB size."
"The product needs better UI customization and the administration console is outdated in this version."
 

Pricing and Cost Advice

"The pricing is high. I have not been involved with the renewal or cost aspect, but I know it is not cheap by any means. However, it is very useful for our environment."
"The licensing model is a simple user-based model, not that much complicated."
"The pricing for Active Roles is expensive but not as expensive as other solutions like Okta."
"The price is reasonable. It costs us about 1 million Danish kroner annually, and we also spend about half as much on consultants."
"The pricing is on the higher end."
"It's fairly priced."
"It's expensive."
"The licensing cost varies depending on the specific requirements and deployment size."
"I rate the solution's pricing a four out of ten."
"When evaluating the price of any product, I first look at how it meets my business requirements and if it meets requirements adequately and predictively. Currently, I don't see this from SAP Identity Management, so pricing for it is expensive, in my opinion."
report
Use our free recommendation engine to learn which User Provisioning Software solutions are best for your needs.
894,807 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
Outsourcing Company
19%
Computer Software Company
8%
Financial Services Firm
7%
Manufacturing Company
6%
Manufacturing Company
14%
Energy/Utilities Company
8%
Financial Services Firm
7%
Comms Service Provider
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business64
Midsize Enterprise14
Large Enterprise36
By reviewers
Company SizeCount
Small Business4
Midsize Enterprise3
Large Enterprise6
 

Questions from the Community

What is your experience regarding pricing and costs for One Identity Active Roles?
I had a great experience with the setup cost, pricing, and licensing costs because the sales team of the vendor is really helpful during the entire procurement of the solution, and we are grateful ...
What needs improvement with One Identity Active Roles?
I do not see anything that needs to be changed as of now concerning the organization's needs because it is working very well and it is providing great features with great processes. The initial set...
What is your primary use case for One Identity Active Roles?
When a new user is created, predefined rules automatically apply naming standards and assigned groups. This reduces manual tasks while ensuring consistency across all operations. It prevents and av...
What needs improvement with SAP Identity Management?
One area that could be improved with SAP Identity Management, other than support, is user engagement from an implementation perspective. It would be beneficial for SAP to extend their events and wo...
What is your primary use case for SAP Identity Management?
The use cases for SAP Identity Management include the logistics company, and we also have a beverage company that is using SAP Identity Management. We did not make the migration for them, but we im...
What advice do you have for others considering SAP Identity Management?
My clients use SAP Identity Management for managing access rights efficiently based on user roles. I have experience with other IAM tools, having worked for Oracle three or four years ago, but I ca...
 

Also Known As

Quest Active Roles
SAP NetWeaver Identity Management, NetWeaver Identity Management
 

Overview

 

Sample Customers

City of Frankfurt, Moore Public Schools, George Washington University, Transavia Airlines, Howard County, MD. See all stories at OneIdentity.com/casestudies
State of Indiana, Automotive Resources International (ARI), Alliander N.V., Chemion Logistik GmbH, Seoul National University Bundang Hospital (SNUBH)
Find out what your peers are saying about One Identity Active Roles vs. SAP Identity Management and other solutions. Updated: April 2026.
894,807 professionals have used our research since 2012.