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One Identity Active Roles vs SailPoint Identity Security Cloud comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Nov 6, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
4.8
One Identity Active Roles improves efficiency and security by automating user provisioning, reducing errors, and cutting costs and resources.
Sentiment score
7.1
SailPoint Identity Security Cloud reduces costs, automates access, enhances productivity, and achieves ROI within 14 to 18 months.
One Identity Active Roles provides excellent reporting and auditing functionality, allowing administrators to track permissions, actions, and responsibilities effectively.
solution architect/ engineer at APEX.IT Sp. z o.o.
It has saved 90% of the time compared to before.
IAM Specialist
One Identity has a theme that they want the right people to have the right set of access, and this is what they are able to provide with their tool.
Assistant Manager- Pre-sales ( IT-Enterprise Vertical ) at a tech vendor with 201-500 employees
 

Customer Service

Sentiment score
7.4
Customers largely praise One Identity Active Roles support, despite some challenges in complex issues and communication improvement needs.
Sentiment score
5.3
SailPoint Identity Security Cloud offers praised support with weekend availability, though regional and language challenges may occur.
Everything is good, and I can give One Identity technical support a rating of ten.
Assistant Manager- Pre-sales ( IT-Enterprise Vertical ) at a tech vendor with 201-500 employees
They are knowledgeable, and the response time is low.
IT Infrastructure & Cloud Manager at Softcell Technologies Limited
One Identity's support is great.
Team Lead, Technical & Enterprise Directory Services Vita Program at AIS Network
SailPoint's team consists of specialists who handle tickets without needing to depend on other teams.
Technical Support Analyst at CLSA
Sometimes, the support is slow, and they often suggest resorting to expert services.
Vice President Sales at a tech vendor with 1-10 employees
Technical support is very good.
Senior Manager Cybersecurity at LTI - Larsen & Toubro Infotech
 

Scalability Issues

Sentiment score
7.1
Users praise One Identity Active Roles for scalability, though challenges may arise in very large enterprises with distant domains.
Sentiment score
7.1
SailPoint Identity Security Cloud is scalable, supporting millions of identities, though may require extra resources and faces Java memory challenges.
It is very beneficial for large and complex environments.
Team Lead, Technical & Enterprise Directory Services Vita Program at AIS Network
If you are a major enterprise customer, it is a matter of scaling out on resources with more memory, disk, and CPU power.
IAM Specialist
The solution is highly scalable, with a scalability rating of nine.
IAM Product owner at a hospitality company with 10,001+ employees
The solution scales well as long as we provide the necessary resources.
Vice President Sales at a tech vendor with 1-10 employees
The solution is scalable and can be upgraded to accommodate increased user counts.
Technical Project Manager & Senior Security Architect at Tech Mahindra Limited
SailPoint is scalable, though challenges exist in terms of workflow and user interface design.
Technical Support Analyst at CLSA
 

Stability Issues

Sentiment score
7.5
One Identity Active Roles is praised for its stability, reliable performance, and operational efficiency, despite minor performance issues.
Sentiment score
7.9
SailPoint Identity Security Cloud is stable, with high reliability ratings, minor issues, and seamless integration fostering user satisfaction.
There were no major problems with One Identity Active Roles.
solution architect/ engineer at APEX.IT Sp. z o.o.
One Identity Active Roles has had no downtime and no major reliability issues so far.
IT Infrastructure & Cloud Manager at Softcell Technologies Limited
Regarding stability, One Identity Active Roles is mostly stable.
Director, Identity & M365 Engineering at a healthcare company with 10,001+ employees
IdentityIQ deserves a rating of 12 out of ten for stability.
Vice President Sales at a tech vendor with 1-10 employees
The version I use now is very stable, especially compared to previous versions like eight point zero and eight point one.
Specialist Consultant at a financial services firm with 10,001+ employees
 

Room For Improvement

One Identity Active Roles needs interface updates, better documentation, and improved integration, pricing, API flexibility, and support features.
SailPoint Identity Security Cloud is costly, complex, and lacks user-friendliness, necessitating better automation, support, customization, and integration.
A way to connect to various directories and integrate with cloud directories would be beneficial.
Team Lead, Technical & Enterprise Directory Services Vita Program at AIS Network
Enhancements to the console are also necessary because it is more confusing than the web interface.
System Administrator at Shaare Zedek Medical Centre
The user interface needs to be more modern and scalable.
IAM Specialist
SailPoint lacks some features like privileged account management and access management features found in products like Okta.
Technical Project Manager & Senior Security Architect at Tech Mahindra Limited
I find raising a ticket to be too complex, which could be improved for better user-friendliness.
Technical Support Analyst at CLSA
We have also put our enhancement request, and the SailPoint team has accepted that the feature is not available and plans to include it going forward.
Senior Manager Cybersecurity at LTI - Larsen & Toubro Infotech
 

Setup Cost

One Identity Active Roles is perceived as expensive but valued for its delegation and automation features enhancing efficiency.
SailPoint Identity Security Cloud is costly, with varying prices and separate fees, but offers discounts for long-term plans.
It is quite expensive, costing more than 50 euros per identity.
solution architect/ engineer at APEX.IT Sp. z o.o.
I think our total was in the seven-figure range for a couple of years of service.
Director, Identity & M365 Engineering at a healthcare company with 10,001+ employees
The pricing is high.
Team Lead, Technical & Enterprise Directory Services Vita Program at AIS Network
SailPoint is cheaper than ServiceNow, which is very expensive.
Technical Support Analyst at CLSA
The pricing of SailPoint could be better.
Vice President Sales at a tech vendor with 1-10 employees
The costs are slightly higher than SailPoint IQ due to included charges for maintenance.
Technical Project Manager & Senior Security Architect at Tech Mahindra Limited
 

Valuable Features

One Identity Active Roles streamlines Active Directory management, enhancing security and efficiency with role-based control and automated workflows.
SailPoint Identity Security Cloud offers intuitive UI, fast deployment, extensive connectors, and strong compliance with AI-enhanced automated identity management.
It's improved our security posture. It has limited access to our crown jewels, where all our identities lie within Active Directory.
IAM Specialist
It helps in removing custom Active Directory delegation, which enhances security by eliminating unnecessary privileges, addressing identity-based breaches by reducing the number of Active Directory delegations.
Head of Global Digital Identity Services at a hospitality company with 10,001+ employees
Dynamic groups are also one of the best features, eliminating the need to add or manage members manually.
Technical Specialist at LSEG
The automation of provisioning and deprovisioning, managing contractors, temporary users, and the overall automation factor is fantastic.
Vice President Sales at a tech vendor with 1-10 employees
The solution can be customized to adapt the workflow to our industry, offering considerable flexibility.
Specialist Consultant at a financial services firm with 10,001+ employees
From a project management point of view, the tool supports audit success with features to segregate permanent and contractor employees, integrate with HR systems, and indicate other sources for contractors.
Senior Manager Cybersecurity at LTI - Larsen & Toubro Infotech
 

Categories and Ranking

One Identity Active Roles
Ranking in User Provisioning Software
3rd
Average Rating
8.6
Reviews Sentiment
6.8
Number of Reviews
33
Ranking in other categories
Active Directory Management (1st), Non-Human Identity Management (NHIM) (4th)
SailPoint Identity Security...
Ranking in User Provisioning Software
1st
Average Rating
8.2
Reviews Sentiment
6.7
Number of Reviews
72
Ranking in other categories
Identity Management (IM) (1st), Identity and Access Management as a Service (IDaaS) (IAMaaS) (3rd), SaaS Management Platforms (1st), Cloud Infrastructure Entitlement Management (CIEM) (2nd), Identity Governance Administration (IGA) (1st)
 

Mindshare comparison

As of March 2026, in the User Provisioning Software category, the mindshare of One Identity Active Roles is 6.4%, up from 6.2% compared to the previous year. The mindshare of SailPoint Identity Security Cloud is 22.5%, down from 31.3% compared to the previous year. It is calculated based on PeerSpot user engagement data.
User Provisioning Software Mindshare Distribution
ProductMindshare (%)
SailPoint Identity Security Cloud22.5%
One Identity Active Roles6.4%
Other71.1%
User Provisioning Software
 

Featured Reviews

Grzegorz Kosela - PeerSpot reviewer
solution architect/ engineer at APEX.IT Sp. z o.o.
Task automation simplifies user and delegation management while offering a customizable interface
Currently, task automation, like provisioning, deprovisioning, and reprovisioning, is very effective. When a user moves from one organization to another, it automatically changes their group membership and performs similar functions. Secondly, the granular delegation feature is very nice and much simpler and easier than it is natively in Microsoft. Two years ago, One Identity Active Roles was under Dell. It was quite poor. However, now, there have been notable improvements, such as faster system processing, better logging, enhanced information, and a more user-friendly interface. Once it was sold by Dell, things got better. The interface became a bit more user-friendly. The Angular user interface is much more flexible for adjusting to customer needs, and a completely new and customizable one can be created, aligning with all settings and scripts required by a customer. The ease of managing on-prem and cloud-based directories through a single pane of glass is good. I'd rate it nine out of ten. The solution's ability to provision and deprovision resources and directories like Azure AD is very simple, especially when you can integrate with the HR system and grab some data from HR. It's actually fully automatic. I don't need to even touch it. It's helped increase operational efficiency by 50%. It's helped decrease security problems around privileged accounts. We were able to decrease the number of privileged accounts and have been able to delegate more effectively. We decreased the number of high-level permissions that administrators had. For example, if someone is a DNS administrator, he has access only as far as the specific actions he needs to handle. We don't need to give away such high privileges for such a daily job. It's helped clarify roles and access. It's helped reduce identity-based breaches. If someone leaves a company, we can easily undo provisioning and close accounts. We can generate reports to see which people have which permissions and at what times. We've just integrated with our HR system. It helps us follow activated and deactivated users. I'd rate the granular controls on offer ten out of ten. We've saved on manpower in terms of the work of the administrators. There's good reporting and functionality, and it's very transparent. You can connect more than one directory and manage everything from one pane. You can do many things from one interface.
ND
Principle at a manufacturing company with 10,001+ employees
User access management excels but needs enhancements with integration capabilities
I was aware of that because I used to manage these solutions earlier on, but it was purchased by the Procurement team, so I was not involved in any of those.There are certain details I may not be able to disclose currently, but we can speak in general about a number of products and tools that are ongoing. I have not been using access management controls here, so I don't have the latest features or details or hands-on experience in that space. I cannot share all the details about the improvements in security operations since we were exploring some products, but I'm familiar with Saviynt as I was one of their partners for other solutions, and currently, I cannot disclose a lot of performance related to my current roles.
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Top Industries

By visitors reading reviews
Computer Software Company
9%
Financial Services Firm
8%
Manufacturing Company
8%
Healthcare Company
7%
Financial Services Firm
16%
Manufacturing Company
10%
Computer Software Company
9%
Educational Organization
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business11
Midsize Enterprise7
Large Enterprise21
By reviewers
Company SizeCount
Small Business21
Midsize Enterprise8
Large Enterprise42
 

Questions from the Community

What is your experience regarding pricing and costs for One Identity Active Roles?
I am aware of the pricing; it is on the expensive side, though pricing is not my department.
What needs improvement with One Identity Active Roles?
Integration capabilities are somewhere in the middle; it is not easy to integrate, but it is not the hardest thing out there. Certain automations, possibly web apps, could be improved or simplified...
What is your primary use case for One Identity Active Roles?
One Identity Active Roles is used for provisioning and directory management.
How does Sailpoint IdentityIQ compare with CyberArk PAM?
We evaluated Sailpoint IdentityIQ before ultimately choosing CyberArk. Sailpoint Identity Platform is a solution to manage risks in cloud enterprise environments. It automates and streamlines the m...
What is your experience regarding pricing and costs for SailPoint IdentityIQ?
The product is expensive. People need to opt for a licensing plan for one year or three years.
What advice do you have for others considering SailPoint IdentityIQ?
You can use SailPoint Atlas to take identity security to the next level. In SailPoint IIQ, writing a custom connector using the open source framework is a good option.
 

Also Known As

Quest Active Roles
IdentityIQ, IdentityNow, Cloud Infrastructure Entitlement Management, Intello
 

Overview

 

Sample Customers

City of Frankfurt, Moore Public Schools, George Washington University, Transavia Airlines, Howard County, MD. See all stories at OneIdentity.com/casestudies
Adobe, AXA Technology Services, Cuna Mutual Group, Equifax, ING Direct, Orrstown Bank, Rockwell Automation, SallieMae, Spirit Aerosystems, TEL
Find out what your peers are saying about One Identity Active Roles vs. SailPoint Identity Security Cloud and other solutions. Updated: March 2026.
884,122 professionals have used our research since 2012.