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Okta Platform vs Tines comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Mar 22, 2026

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Okta Platform
Ranking in AI IT Support
2nd
Average Rating
8.6
Reviews Sentiment
6.7
Number of Reviews
110
Ranking in other categories
Single Sign-On (SSO) (2nd), Authentication Systems (3rd), Privileged Access Management (PAM) (3rd), Identity and Access Management as a Service (IDaaS) (IAMaaS) (2nd), Access Management (2nd), ZTNA as a Service (2nd), Customer Identity and Access Management (CIAM) (1st)
Tines
Ranking in AI IT Support
10th
Average Rating
8.8
Reviews Sentiment
7.8
Number of Reviews
5
Ranking in other categories
Threat Intelligence Platforms (TIP) (11th), Security Orchestration Automation and Response (SOAR) (6th), AI-Powered Security Automation (1st)
 

Mindshare comparison

As of May 2026, in the AI IT Support category, the mindshare of Okta Platform is 5.6%, down from 10.7% compared to the previous year. The mindshare of Tines is 1.2%. It is calculated based on PeerSpot user engagement data.
AI IT Support Mindshare Distribution
ProductMindshare (%)
Okta Platform5.6%
Tines1.2%
Other93.2%
AI IT Support
 

Featured Reviews

Nithin-Reddy - PeerSpot reviewer
Product Developer at a tech vendor with 10,001+ employees
Single secure login has simplified daily access and strengthened multi-factor protection
Okta Platform offers several valuable features. The first one is Single Sign-On, which allows users to log in once and gain access to multiple applications without needing to enter credentials repeatedly. I believe that is one of the best features. The second one is multi-factor authentication (MFA). It adds an extra layer of security by requiring users to verify their identity through multiple methods such as a password and a mobile verification code. I use it mostly to manage secure access to enterprise applications and cloud services. Other features include user lifecycle management and integration with cloud applications. I myself have relied mostly on multi-factor authentication (MFA) because I tend to log in every day and whenever I am working or take a break, I use this multi-factor authentication to sign in. Okta Platform simplifies identity management, improves security, and allows employees to access multiple applications through a single secure login. I believe this is a very good feature. Okta Platform has improved our organization through user authentication with features like Single Sign-On and multi-factor authentication. I believe the features it provides simplify identity management, improve security, and fulfill the need for secure and centralized identity and access management.
MI
Cyber Security Engineer at a tech vendor with 1,001-5,000 employees
Automation has transformed alert triage and now powers AI-driven security operations
There are three things that I would say could be better. The first is the Change Control UI. I have noticed that the UI for Change Control is a bit difficult to navigate and assess, but I know that Tines is working on that and so hopefully we will see results soon. The second thing is the action called Implode. The issue with the Implode action is that once we get a certain number of events into the Implode action, we lose context of all the events except the last one that came in, so it is a bit difficult to send data back once it goes through the Implode action. I have raised this up with Tines, but I do not know if they are working on this or not. The third thing is the capacity to debug. If my story is not attached to a case, it is a bit difficult to debug if I run into an error. I have to identify the exact event that caused the error and then start debugging from there, so that is not entirely user-friendly. These are the three downfalls that I have noticed with Tines.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"If anyone asks for a suggestion, I will definitely suggest Okta Platform."
"The most valuable feature of Okta is its security."
"We are able to look at our ROI from this solution as an intangible benefit, as the solution requires a lot of human capital but offers us security so in our opinion we have received a high ROI as this is something that we have planned for and invested in."
"It's very stable we have 99.999% uptime on the base"
"Okta's great for their federation capabilities where it lets the IT team enable business with anyone using common federation features across SaaS, PaaS, IaaS, and internal applications."
"I am able to authenticate my users on cloud and SaaS applications such as Workday through Okta workflows."
"The solution so far has been very stable."
"This solution has a lot of capabilities and features."
"One of the most valuable features is that it’s a low-code solution."
"The tool was vendor-neutral."
"The best advantage is the no-code automation, excellent customer support services, and ease of integration with other tools."
"The best thing is that it's no code, so it doesn't require coding knowledge."
"For an analyst, it would take at least one hour to two hours to get the result with this much perfection, but with Tines, it happens instantaneously."
 

Cons

"Okta Workforce Identity could improve the support system, they are too slow."
"Okta has a limitation with directory integrations. If you have multiple Active Directory integrations, the user distinguished name (DN) and the manager DN don't get imported properly into the Okta user profile."
"The initial setup, for new users, is a bit difficult."
"The initial setup could be easier to do."
"In Okta Identity Governance and Okta Privileged Access, some features are still being developed. Integration with Active Directory servers, Cisco routers, and switches is not currently available."
"You can't hide the device when you're checking logs."
"We experienced some technical glitches that need to be resolved."
"The initial setup is difficult because you're setting it up with your own portal."
"Reporting and dashboards could be more advanced for deeper analysis."
"Maybe Tines can add more features and demonstrations, like videos on how to use the features within the tool."
"There are three things that I would say could be better."
"Tines was a little bit more expensive than Torq."
"They started implementing some AI, and their AI is isolated."
 

Pricing and Cost Advice

"It has a yearly subscription. As compared to its competitors, it is quite expensive. It also has a complex licensing model."
"The licensing is per user per month and includes full technical support."
"It could be a bit too pricey for small companies. Okta Workforce Identity can add a lot of benefits, but smaller companies may not have a lot of applications that need to be managed by Okta Workforce Identity. In larger organizations, there are more departments, applications, and users to manage. Okta Workforce Identity adds a bit more value to those bigger organizations. In addition to standard licensing fees, there are also additional costs for things"
"The solution is really expensive."
"The licensing model is fine for general service usage. However, the charges for API features and API tokens can be quite high."
"Pricing might be high, but it comes down when the number of people using the product goes up."
"The price of Okta Workforce Identity is competitively priced. We pay annually for the use of the solution."
"The pricing for Okta Workforce Identity could still be improved or made cheaper. It costs from 50 to 100 euros a year per user. Okta Workforce Identity has different packages you can choose from, and my previous company had all of them, particularly the full Okta suite."
Information not available
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Top Industries

By visitors reading reviews
Financial Services Firm
11%
Manufacturing Company
9%
Computer Software Company
7%
Government
6%
Financial Services Firm
13%
Manufacturing Company
8%
Insurance Company
8%
Construction Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business46
Midsize Enterprise24
Large Enterprise58
No data available
 

Questions from the Community

What do you like most about Okta Workforce Identity?
Okta has introduced the Universal Directory. It has custom attribute capability and user permissions to read/write on their profiles or hide them. Profile sources and identity profile sourcing are ...
What is your experience regarding pricing and costs for Okta Workforce Identity?
Pricing for Okta is reasonably not that much, however, I don't have access to the commercial aspect.
What needs improvement with Okta Workforce Identity?
Currently, in Okta Workforce Identity we get the two-digit authentication code. Instead of getting the two-digit authentication code, if we had an option to do fingerprint verification, that would ...
What needs improvement with Tines?
There are three things that I would say could be better. The first is the Change Control UI. I have noticed that the UI for Change Control is a bit difficult to navigate and assess, but I know that...
What is your primary use case for Tines?
In the cybersecurity engineering and security automation field, we use Tines to automate the enrichment and analysis of different use cases, including IOC enrichment and bringing AI-powered capabil...
What advice do you have for others considering Tines?
We are not in control of the deployment anymore. Initially we were using an S3 bucket to deploy Tines, but now Tines is taking care of the deployment. It used to be Amazon before, but now Tines is ...
 

Comparisons

 

Also Known As

Okta Customer Identity, Workforce Identity
No data available
 

Overview

 

Sample Customers

FedEx, Zoom, Takeda, Lululemon Athletica, GrunHub, jetBlue, McKensson, Bain & Company, Engie, Peloton, Sonos, T-Mobile, Hewlett Packard, MGM Resorts, Ally Financial, Priceline, Albertsons, Itercom, Classy, FICO, Kensho, Live Nation, Drata, Rotary, and others.
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Find out what your peers are saying about Okta Platform vs. Tines and other solutions. Updated: April 2026.
894,738 professionals have used our research since 2012.