

Okta Platform and Tines compete in identity and access management and automation workflows for security operations. Despite Okta's strong support and intuitive deployment, Tines offers advanced automation for specialized security operations, making it valuable for complex security needs.
Features: Okta Platform provides robust identity management, including auto-provisioning, multifactor authentication, and seamless application integration. It supports Active Directory sync and offers a centralized user and app management dashboard. Tines excels in high-level automation, capable of incident creation, IOC enrichment, and containment, providing powerful tools to streamline security operations without coding knowledge.
Room for Improvement: Okta could enhance its user interface and provide more detailed customization options for user workflows. Its integration capabilities could be expanded to accommodate more in-house applications without requiring extensive setup. Tines might improve by making its setup more user-friendly, especially for complex workflows, and by offering more comprehensive guides for first-time users. Expanding its documentation and examples could facilitate a better user experience.
Ease of Deployment and Customer Service: Okta is preferred for its straightforward deployment and robust customer support, making implementation and issue resolution efficient. Its quick setup is advantageous for organizations focused on immediate deployment. Tines, however, while offering excellent support, requires more time to configure its complex automation workflows, appealing to those requiring detailed security operations automation.
Pricing and ROI: Okta Platform is cost-effective for extensive identity management, providing quick ROI due to its comprehensive features. The platform's pricing structure aligns with its robust feature set, suitable for businesses seeking reliable identity management without a large financial commitment. Tines, though with higher initial setup costs due to its specialized capabilities, offers significant long-term ROI for organizations with advanced automation needs, justifying the initial investment for its efficiency in automating security tasks.
| Product | Market Share (%) |
|---|---|
| Okta Platform | 16.3% |
| Tines | 0.4% |
| Other | 83.3% |


| Company Size | Count |
|---|---|
| Small Business | 36 |
| Midsize Enterprise | 21 |
| Large Enterprise | 44 |
Okta Platform provides comprehensive identity and access management, featuring Active Directory Sync, user management, and app auto-provisioning. It ensures security through single sign-on and adaptive multi-factor authentication.
Okta Platform offers advanced integration capabilities, allowing seamless connection with in-house and cloud applications. Security features are robust, incorporating multi-factor authentication and SSO to prevent unauthorized access. Users benefit from its ease of use and the ability to integrate and manage numerous applications effectively. While generally praised, users note areas for improvement, such as high costs and complex setups. Better integrations with on-premises systems and third-party tools are desired along with enhanced error logging and reporting features.
What are Okta's key features?Companies across industries implement Okta to secure user authentication and streamline onboarding processes. It supports access management for both on-premises and cloud applications, synchronizing directories and facilitating SaaS services. Organizations benefit from reduced credential management complexity and improved IT infrastructure compliance.
Tines offers no-code and low-code automation for users to automate tasks without coding expertise, integrating seamlessly with APIs to enhance incident management and security operations.
Known for a vendor-neutral approach, Tines provides detailed documentation and live chat support, allowing for effective integration with other tools, scheduling capabilities, and streamlined processes that save time and effort. Users find it intuitive for efficient task handling, making manual intervention unnecessary. Challenges include the need for more comprehensive documentation and instructional videos, as well as improvements in AI integration and reporting aesthetics. Pricing is also noted as higher compared to alternatives.
What are the most important features of Tines?Tines primarily serves organizations in the security sector, automating security operations such as alert detection and managed detection and response. It's utilized extensively in security operation centers for tasks like phishing email processing, ticket creation, IOC investigations, and ticket assignments within enterprise security frameworks, with multiple teams delivering Tines services to enhance task handling efficiency.
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