ThousandEyes and Observer GigaStor are contenders in the network performance monitoring and analysis space. Observer GigaStor stands out with advanced packet capture capabilities, offering deeper network insights, while ThousandEyes is preferred for its accessible pricing and strong support.
Features:ThousandEyes excels in cloud monitoring and end-to-end network visibility with a user-friendly interface, offering real-time performance metrics and streamlined integration options. Observer GigaStor provides extensive packet-level analysis, high-resolution historical data retrieval for forensic investigations, and is known for its powerful data-analysis tools crafted for complex environments.
Room for Improvement:ThousandEyes can enhance its packet analysis depth, expand forensic investigation capabilities, and improve setup for larger multi-tenant environments. Observer GigaStor needs to streamline its complex setup, enhance SaaS integration capabilities, and provide more intuitive user interfaces for less technical users.
Ease of Deployment and Customer Service:ThousandEyes offers SaaS deployment with flexible integration, simplifying adoption and management. It provides responsive customer service, efficiently addressing client needs. Observer GigaStor, requiring complex on-premises setup and substantial resources, offers powerful forensic capabilities post-configuration, supported by specialized customer service focused on maximizing deployment benefits.
Pricing and ROI:ThousandEyes is cost-effective, prioritizing lower initial expenses, offering satisfactory ROI for organizations seeking immediate operational insights. Observer GigaStor, with a higher initial investment due to its extensive features, ensures exceptional long-term ROI, providing value for users needing in-depth packet data access for comprehensive analysis.
Observer GigaStor is a network analysis tool that comes in a variety of form factors, including rack mount, portable, and virtual. Capable of storing up to a petabyte of traffic for later analysis, GigaStor helps ensure optimal network and application performance.
ThousandEyes is a Network Intelligence platform that delivers visibility into every network an organization relies on, whether public or private. ThousandEyes enables users to optimize application delivery, end-user experience and ongoing infrastructure investments.
With cloud, enterprises can innovate much faster, but the growing number of cloud and SaaS applications means that more apps are being delivered over the Internet. This increases dependence on the Internet, a public “best effort” network, and other third-party infrastructures, substantially reducing the ability of IT teams to predict, visualize and control operational behavior. This results in a chaotic and unmanageable IT environment, making issue resolution a time-consuming ordeal, potentially impacting reputation and revenue. ThousandEyes has innovated an approach based on an unmatched distribution of smart agents across the Internet and enterprise, providing visibility all the way to the end user. ThousandEyes gathers and analyzes massive volumes of Network Intelligence data from all of these vantage points, enabling organizations to solve even their most obscure performance problems in minutes. By using ThousandEyes in the planning and testing phases of cloud adoption, customers can also strategically identify and fix underlying problems before production deployment of business-critical applications.
The ThousandEyes solution is ubiquitous across industry sectors, and since launching in mid-2013, customers have come from a diverse set of industry sectors, which include Silicon Valley technology companies, financial services, healthcare, pharmaceuticals, retail, manufacturing and education.
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