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N2W vs Quest Rapid Recovery [EOL] comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Nov 16, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

N2W
Average Rating
9.6
Reviews Sentiment
5.1
Number of Reviews
26
Ranking in other categories
Backup and Recovery (5th), Cloud Backup (4th), Disaster Recovery (DR) Software (4th)
Quest Rapid Recovery [EOL]
Average Rating
8.8
Reviews Sentiment
5.6
Number of Reviews
20
Ranking in other categories
No ranking in other categories
 

Featured Reviews

reviewer2802048 - PeerSpot reviewer
Service Delivery Manager at a consultancy with 11-50 employees
Automated backups have transformed our multi-account recovery and now streamline compliance reporting
While N2WS has served us well, there are areas for improvement. The user interface feels somewhat dated and could benefit from modernization. Navigation between sections could be more intuitive, and the dashboard design could be more streamlined compared to contemporary AWS tools. The initial setup process has a steeper learning curve than we’d prefer, especially for complex multi-account configurations. More guided setup wizards would help new team members get up to speed faster. Reporting capabilities could be more granular, particularly around cost optimization metrics and backup performance analytics. Currently, we need to gather information from multiple screens to get comprehensive insights. For future releases, we’d value enhanced integration with AWS native services like Config and CloudTrail for better compliance reporting. More advanced scheduling options that adjust based on application load would also be beneficial. Better support for newer AWS services as they’re released would help us maintain comprehensive coverage as our infrastructure evolves. Additionally, native integration with popular ITSM tools beyond email notifications would improve our workflow automation.
US
Technical Manager at Optimistic Technology Solutions Pvt Ltd
Reliable and efficient for our data backup needs
I would rate the easiness of the initial setup as an eight out of ten. During our initial setup of Quest Rapid Recovery, we encountered some smaller issues, mainly related to version compatibility and system changes. Setting up Quest Rapid Recovery was quick and done within a day. We started by ensuring the required prerequisites were in place. One server was dedicated to Rapid Recovery, and another acted as a proxy for communication. After installing the Rapid Recovery client on both servers and establishing communication, we configured settings and set up a backup schedule, deciding on file-level or full backups as needed. The process was straightforward, making the deployment efficient and completed within a day. One person with the right skills is all it takes for the deployment.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"N2W has positively impacted our organization by assisting us in areas of cost savings when compared to other tools available, and it has also given us an extra layer of protection."
"N2W greatly improved our resilience to potential loss of services and allowed us to strengthen our service offering for our customers."
"The initial setup is easy."
"The most valuable feature is the ease of use."
"N2WS is a perfect backup solution for AWS EC2 instances and VPC backups, and it has made our backup process and monitoring simple and effective."
"N2W has significantly improved our operational efficiency and our confidence in our business continuity plan."
"N2WS Backup & Recovery is very easy to use and configure backup for AWS instances."
"The backup and recovery are the most valuable features. So, our developers can work with confidence."
"Customer Service: So far, I've found both the online forums and Dell Community pages and the Dell knowledge base pretty extensive, and all our direct support with Dell techs has been quick and so far very helpful."
"You can go for this solution; it is a very dependable solution, and we can be confident that this recovery software is working very well."
"The most valuable feature of Quest Rapid Recovery for our organization is the VM recovery functionality."
"The best feature of the solution is the user interface."
"The local mount utility is most valuable. I do restores fairly regularly. Thankfully, I have not ever lost an entire server that I've had to resurrect, but I certainly have people who erroneously saved over a file or have deleted a file. So, we've done that quite a bit. We still have the DL4000 appliance, and we had, kind of, extrapolated that out over a five-year period. Now, we're in year six, so we had to add storage, which we did as a SAN next to DL4000, but prior to adding in that extra storage, we, here and there, would run into situations where for whatever reason, it would want to be pulling a new base image, and then we would run out of storage. So, we would utilize the archive feature and archive the old data that we want to hang on to, but we don't necessarily need it taking up current data storage. Being able to export out really old data is most valuable to us. Then, we just store that on a NAS that we keep in another building."
"It is very easy to use and very easy to manage. The fact that I can easily recover data is valuable. I don't use it much. The only way I have been using it is that sometimes, people ask to recover the data, which is a very easy process. It takes only a few minutes to get in and get the data from the server."
"The solution's most valuable aspect is its ability to back up a physical server to another physical or virtual server."
"The most valuable feature is the disaster recovery process from the data center."
 

Cons

"The user interface feels somewhat dated and could benefit from modernization."
"One area where we would appreciate improvement is support for additional AWS native services, such as Lambda function backups and S3 beyond archive."
"The GUI could be slightly improved."
"Pricing can increase as backup volumes grow, so it is important to balance the level of protection with cost-optimization strategies such as tiering snapshots to S3 or Glacier."
"The EKS environment solution could be improved."
"Deployment is one area that could use improvement."
"The process for version upgrades, which sometimes requires deploying a new instance, could be streamlined to allow for a more seamless in-place update."
"The solution could benefit from a friendlier UI."
"You can only take a snapshot from a virtual environment. It should have the ability to take snapshots from both a virtual and physical environment."
"In terms of what needs improvement in Quest Rapid Recovery, though the solution is seamless, right now, they are just giving the software which means we'll need to arrange the hardware. If they can combine the appliance and software, that would be a great approach. In the next release of Quest Rapid Recovery, it would be great if they'd add a folder backup feature because only a snapshot backup feature is available at the moment."
"Most people may just find that it is undesirable to pay per call."
"The on-premises deployment model shouldn't have a maintenance fee. If there's going to be technical support, they need it to be free or it should be paid on upon adopting the solution."
"It is quite surprising to me that the configuration cannot be backed up automatically, and I think that Rapid Recovery should have an option for scheduled configuration backup."
"The archive feature is a little cryptic. I don't think that it is very understandable."
"The initial setup can be tricky, and if not done right, the whole solution needs to be reinstalled."
"I don't really think that there is a whole lot that needs to be changed. It would be nice if you could deploy the agent without having to reboot. When I upgraded my core to the latest version, I also wanted to update all of my servers, but I had to put that off because I can't just shoot it out there. I have to make sure it is at a time when I can do a reboot right away."
 

Pricing and Cost Advice

"The price is not cheap, nor is it costly."
"It has very good pricing per instance and comes with three options, for both small and large environments, to fit your needs."
"The pricing and licensing on AWS is fine, because you can do it for smaller tiers depending on your number of instances, so it's not that scary."
"The purchasing process through the AWS Marketplace is easy. Just click the button."
"It's very economical and worth the cost."
"AWS adds more features and offer things for free, or cheaply. Therefore, we will be evaluating AWS Data Lifecycle Manager, because it will probably do backups. Thus, make sure the product that you are using is competitive or adds more value than AWS."
"I don't think the licensing for the product is very expensive."
"When I purchased the change to the license, it was $1,600. I think that was for changing the license. I don't believe that I had to purchase technical support in a while, so I must've bought maybe for five years, but I don't feel there was a huge cost involved in technical support. Its cost was definitely worth it because we've had a fantastic experience with them."
"It is a little expensive. However, I haven't compared it to other solutions. Being a nonprofit, it is always good to have nonprofit discounts on products."
"Licensing fees are based on the amount of data that you want to store, which is related to how many customers you want to cover."
"It's very expensive which is why I want to drop it. They charge us per core and we have a six-core server. It's expensive to pay for maintenance charges. I want to switch to something cheaper."
"I'm not aware of the exact cost of Quest Rapid Recovery because I'm from the technical team, but in general, the solution is quite competitive cost-wise."
"Its price is okay. It is reasonable in terms of the way it works."
"The pricing is on the higher end."
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Top Industries

By visitors reading reviews
Construction Company
14%
Outsourcing Company
11%
Comms Service Provider
10%
Manufacturing Company
8%
Outsourcing Company
16%
Manufacturing Company
10%
Comms Service Provider
8%
Performing Arts
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business12
Midsize Enterprise4
Large Enterprise12
By reviewers
Company SizeCount
Small Business16
Midsize Enterprise5
Large Enterprise2
 

Questions from the Community

What is your experience regarding pricing and costs for N2WS Backup & Recovery?
The pricing for N2W is a fixed cost based on the edition you want to use. All I would suggest is keeping an eye on billing in AWS, as N2W leverages AWS services such as the N2W instance hosting and...
What needs improvement with N2WS Backup & Recovery?
There is room for improvement in the S3 storage backup for S3-backed services such as AWS Transfer Family.
What is your primary use case for N2WS Backup & Recovery?
We used N2W primarily as part of our wider disaster recovery (DR) strategy in the business as a way to protect assets in AWS and to automatically schedule utilization of resources.
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Also Known As

N2WS Backup & Recovery, N2WS Cloud Protection Manager, N2W Backup & Recovery for AWS Free Trial/BYOL
Dell AppAssure
 

Interactive Demo

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Overview

 

Sample Customers

Deloitte, NASA, Johnson & Johnson, Dyson, Deuthsche Bahn, Skechers, Allan Gray, Hewlett Packard, St. John's University, City of Oakland
PRIME aerostructures GmbH, Tamworth Regional Council, Rhondda Housing Association, Stadtwerke Pforzheim GmbH & Co., Guangdong Aiyingdao Childrens Department Store, Nspyre, Tarrant Technology Partners, CloudRunner
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