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N2W vs Quest Rapid Recovery [EOL] comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Nov 16, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

N2W
Average Rating
9.6
Reviews Sentiment
5.1
Number of Reviews
26
Ranking in other categories
Backup and Recovery (6th), Cloud Backup (5th), Disaster Recovery (DR) Software (4th)
Quest Rapid Recovery [EOL]
Average Rating
8.8
Reviews Sentiment
5.6
Number of Reviews
20
Ranking in other categories
No ranking in other categories
 

Featured Reviews

reviewer2802048 - PeerSpot reviewer
Service Delivery Manager at a consultancy with 11-50 employees
Automated backups have transformed our multi-account recovery and now streamline compliance reporting
While N2WS has served us well, there are areas for improvement. The user interface feels somewhat dated and could benefit from modernization. Navigation between sections could be more intuitive, and the dashboard design could be more streamlined compared to contemporary AWS tools. The initial setup process has a steeper learning curve than we’d prefer, especially for complex multi-account configurations. More guided setup wizards would help new team members get up to speed faster. Reporting capabilities could be more granular, particularly around cost optimization metrics and backup performance analytics. Currently, we need to gather information from multiple screens to get comprehensive insights. For future releases, we’d value enhanced integration with AWS native services like Config and CloudTrail for better compliance reporting. More advanced scheduling options that adjust based on application load would also be beneficial. Better support for newer AWS services as they’re released would help us maintain comprehensive coverage as our infrastructure evolves. Additionally, native integration with popular ITSM tools beyond email notifications would improve our workflow automation.
US
Technical Manager at Optimistic Technology Solutions Pvt Ltd
Reliable and efficient for our data backup needs
I would rate the easiness of the initial setup as an eight out of ten. During our initial setup of Quest Rapid Recovery, we encountered some smaller issues, mainly related to version compatibility and system changes. Setting up Quest Rapid Recovery was quick and done within a day. We started by ensuring the required prerequisites were in place. One server was dedicated to Rapid Recovery, and another acted as a proxy for communication. After installing the Rapid Recovery client on both servers and establishing communication, we configured settings and set up a backup schedule, deciding on file-level or full backups as needed. The process was straightforward, making the deployment efficient and completed within a day. One person with the right skills is all it takes for the deployment.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"This is one of the most stable products that I have ever seen."
"N2W greatly improved our resilience to potential loss of services and allowed us to strengthen our service offering for our customers."
"The combination of disaster recovery, backups, and scheduling helps us be flexible with our approach to backup, start and stop times while being cost-effective."
"A recovery process that had previously taken a team of engineers the better part of a day was successfully completed in under an hour."
"N2WS is a mature and reliable solution that delivers strong value for AWS backup and disaster recovery."
"The recovery time is fantastic and proven. Also, by providing a simple interface, the solution lowers the cost."
"N2W has positively impacted our organization by allowing us to conduct recovery drills and share information with our customers about our improvements."
"N2WS is a perfect backup solution for AWS EC2 instances and VPC backups, and it has made our backup process and monitoring simple and effective."
"Not having to switch tapes is wonderful. It makes it so easy. We have an on-prem deployment that we also replicate to an offsite replication host. So by not having to deal with tapes and moving them off-site every day and every week, that's amazing ease of use for us."
"Customer Service: So far, I've found both the online forums and Dell Community pages and the Dell knowledge base pretty extensive, and all our direct support with Dell techs has been quick and so far very helpful."
"Our company survived a ransomware attack and the repository was not encrypted by the Conti ransomware strain, and it enables us to recover complete systems, applications, and data with little or no disruption to the work environment."
"I sleep well at night knowing that our systems are protected."
"The data protection strategy varies on a case-by-case basis, but overall, it's doing well."
"Quick and easy backups for all of my servers."
"Disk backup (archiving to the cloud) is its most valuable feature because it provides for our disaster recovery plan."
"The best feature of the solution is the user interface."
 

Cons

"The only challenges we have because we are enterprise level and have so many accounts is that the rollout of the new JSON scripts that come out when you upgrade sometimes can be a little tedious."
"Improved disaster recovery options and expanded multicloud support are two areas where N2WS has already made significant advancements in the latest version."
"Pricing can increase as backup volumes grow, so it is important to balance the level of protection with cost-optimization strategies such as tiering snapshots to S3 or Glacier."
"The solution has the option to take backup on-prem servers, but it's not very efficient."
"It could be improved to include disaster recovery in cross accounts for Azure in upcoming releases."
"Deployment is one area that could use improvement."
"I believe onboarding could be easier. While the platform supports multi-account architectures, the initial process for new customer accounts could be more automated."
"The user interface feels somewhat dated and could benefit from modernization."
"It is quite surprising to me that the configuration cannot be backed up automatically, and I think that Rapid Recovery should have an option for scheduled configuration backup."
"GUI response time has a LOT of lag, although in all fairness it might be due to us running more clients than we should on the server."
"I think the self-paced learning and knowledge base can always be improved so that users can self-service without having to contact either a reseller or Quest. I know there are things that I would have been looking for to try and solve. And the only way I could get there was to actually open a ticket rather than go through self-service through the portal."
"Sometimes, when we have certain batches for Windows, it needs to be restarted. When it's restarted, the service is configured as a delayed start. Sometimes, you need to wait too long until it rights itself, or you have to do it manually."
"You can only take a snapshot from a virtual environment. It should have the ability to take snapshots from both a virtual and physical environment."
"It's not really Quest's fault, but the only issue that I had during the time when I was doing a lot of our restores is whenever the server reboots, it has to bring all of the repositories back in again, which takes around five to six hours to pull eight terabytes back in again."
"It's buggy. That's a big problem. We're arranging to get rid of it. We're going to switch to Veeam."
"Most people may just find that it is undesirable to pay per call."
 

Pricing and Cost Advice

"The purchasing process through the AWS Marketplace is easy. Just click the button."
"It has very good pricing per instance and comes with three options, for both small and large environments, to fit your needs."
"AWS adds more features and offer things for free, or cheaply. Therefore, we will be evaluating AWS Data Lifecycle Manager, because it will probably do backups. Thus, make sure the product that you are using is competitive or adds more value than AWS."
"It's very economical and worth the cost."
"The pricing and licensing on AWS is fine, because you can do it for smaller tiers depending on your number of instances, so it's not that scary."
"The price is not cheap, nor is it costly."
"Its price is okay. It is reasonable in terms of the way it works."
"It is a little expensive. However, I haven't compared it to other solutions. Being a nonprofit, it is always good to have nonprofit discounts on products."
"The pricing is on the higher end."
"I don't think the licensing for the product is very expensive."
"I'm not aware of the exact cost of Quest Rapid Recovery because I'm from the technical team, but in general, the solution is quite competitive cost-wise."
"When I purchased the change to the license, it was $1,600. I think that was for changing the license. I don't believe that I had to purchase technical support in a while, so I must've bought maybe for five years, but I don't feel there was a huge cost involved in technical support. Its cost was definitely worth it because we've had a fantastic experience with them."
"I believe the basic license comes with six terabytes, whereas a lot of the other ones are four terabytes. From the price point, it seemed a lot better than the comparative models, such as Datto, Barracuda, and some of the others. I believe Barracuda was about $15,000 for four terabytes, and Quest was around $12,000 for six terabytes. Pricing is based on the period. There is just the maintenance fee that you have to pay annually, or you can pay for a three-year or four-year contract. This includes Premier Support."
"Licensing fees are based on the amount of data that you want to store, which is related to how many customers you want to cover."
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Top Industries

By visitors reading reviews
Construction Company
16%
Outsourcing Company
11%
Comms Service Provider
9%
Healthcare Company
8%
Outsourcing Company
17%
Comms Service Provider
9%
Manufacturing Company
8%
Performing Arts
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business12
Midsize Enterprise4
Large Enterprise12
By reviewers
Company SizeCount
Small Business16
Midsize Enterprise5
Large Enterprise2
 

Questions from the Community

What is your experience regarding pricing and costs for N2WS Backup & Recovery?
The pricing for N2W is a fixed cost based on the edition you want to use. All I would suggest is keeping an eye on billing in AWS, as N2W leverages AWS services such as the N2W instance hosting and...
What needs improvement with N2WS Backup & Recovery?
There is room for improvement in the S3 storage backup for S3-backed services such as AWS Transfer Family.
What is your primary use case for N2WS Backup & Recovery?
We used N2W primarily as part of our wider disaster recovery (DR) strategy in the business as a way to protect assets in AWS and to automatically schedule utilization of resources.
What is your experience regarding pricing and costs for Quest Rapid Recovery?
Dell solutions are approximately 30% to 35% more expensive than Veeam.
What is your primary use case for Quest Rapid Recovery?
We have sold some of the products to our customers, mainly to remove competitors like Veeam and also other appliances that do not have the whole package integrated into just one appliance.
 

Also Known As

N2WS Backup & Recovery, N2WS Cloud Protection Manager, N2W Backup & Recovery for AWS Free Trial/BYOL
Dell AppAssure
 

Interactive Demo

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Overview

 

Sample Customers

Deloitte, NASA, Johnson & Johnson, Dyson, Deuthsche Bahn, Skechers, Allan Gray, Hewlett Packard, St. John's University, City of Oakland
PRIME aerostructures GmbH, Tamworth Regional Council, Rhondda Housing Association, Stadtwerke Pforzheim GmbH & Co., Guangdong Aiyingdao Childrens Department Store, Nspyre, Tarrant Technology Partners, CloudRunner
Find out what your peers are saying about Veeam Software, Hewlett Packard Enterprise, Rubrik and others in Backup and Recovery. Updated: September 2026.
913,683 professionals have used our research since 2012.