The product is successful with the SMB market.
N2WS offers extensive backup and recovery features, enabling seamless AWS EC2 and VPC backups with one-click functionality and flexible policies. Its reliable recovery time was proven during a 2023 ransomware event. Users seek more step-by-step recovery guides and tools for file management. Efficiency improvements are needed for on-prem servers, along with native support for AWS services like RDS, DynamoDB, and Redshift. There is also a desire for vendor restoration features, including AWS to Azure transitions.