The product is successful with the SMB market.
N2W offers highly valued backup and recovery features with fast recovery time, one-click functionality, and flexible policies for AWS workloads. While successful in the SMB market, there is a demand for more documentation and tools for managing backups. Desired enhancements include cross-vendor restoration, improved stability, and increased on-premise efficiency. Improvement in managing backup directories and extracting cloud information is needed to meet buyer expectations effectively.