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MSP360 Backup vs Nutanix Disaster Recovery as a Service comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

MSP360 Backup
Average Rating
8.0
Reviews Sentiment
7.2
Number of Reviews
15
Ranking in other categories
Backup and Recovery (55th), Cloud Backup (43rd), Disaster Recovery (DR) Software (31st), MSP Backup (6th)
Nutanix Disaster Recovery a...
Average Rating
8.8
Reviews Sentiment
5.6
Number of Reviews
9
Ranking in other categories
Disaster Recovery as a Service (7th)
 

Featured Reviews

CONRAD FORREST - PeerSpot reviewer
President at MTS Consulting Group, Inc.
The solution provides the ability to backup all types of cloud drives, is inexpensive, and has decent support
MSP360 Backup provides the backup functionality, but we need to provide the storage component. We can use Azure, AWS, or another provider, but we need to choose the storage provider and create a bucket to store our data. The vendor is making changes to improve the functionality of the service and the separation of storage, but I would like to see more integration and a knowledge base of the tool. Currently trying to understand why the storage is separated and how to implement the storage properly is a challenge. Using the solution incurs additional charges for the device storage and backup which are not included in the service. Unlike other solutions such as Kohl which includes everything at one price. MSP360 Backup can be improved by adding inclusive pricing.
AG
Regional Manager at VAD
Has improved cost efficiency and streamlined disaster recovery operations through flexible deployment options
The best features of Nutanix Disaster Recovery as a Service are the high availability and failover capabilities. The majority of customers use the One-Click Disaster Recovery orchestration feature, and they are very satisfied with it. One-Click Disaster Recovery improves the overall business processes within an organization. I am very satisfied with its performance, and our customers are equally satisfied. Nutanix Disaster Recovery as a Service's effectiveness in seamless failover to secondary sites is exceptional. The Recovery Point Objective is very small and fast. The metro availability and synchronous replication between different sites work very well. Disaster Recovery Orchestration is also good. The cloud disaster recovery as a service functionality is more than sufficient. Nutanix Disaster Recovery as a Service's audit-proof reporting assists with compliance needs in Saudi Arabia, where we have different compliance certificates. It needs to work more to comply with all available certificates for compliance, including healthcare, financial sector, and Aramco-specific requirements. The positive impact includes cost efficiency, which is the most important point. The pay-as-you-grow model works effectively. The operation is good, and the flexibility for options such as on-premise synchronization, near synchronization, or cloud-based solutions is beneficial. Everything is available within the Nutanix platform, built-in, without extra complexity or fees.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The UI is pretty good. It's very simple. That is one thing that we like about this. It's very user-friendly."
"MSP360 is vastly cheaper than its competitors and has almost all the same features."
"Technical support is very good."
"The most valuable feature of MSP360 Backup is its reliability."
"Supports peer-to-peer backup using Minio, which has allowed us to easily pre-seed and maintain an off-site backup within driving distance, making tactical recovery of accidental file deletions easy."
"Client-side encryption minimizes worries about data being captured on the back-end."
"The solution is simple to use and easy to configure."
"Provides connectivity to a lot of different cloud storage solutions."
"We haven't needed anyone to maintain or deploy the solution. The traditional Nutanix administrator can administer the solution."
"The solution is stable."
"Nutanix did a good job making that very simple."
"The tool's most valuable feature is ease of use."
"It offers synchronous data replication, allowing us to sync our recovery data every hour and efficiently send applications to remote sites."
"Hyper-convergence gives me the ability to patch my firmware, software, and hypervisors with a single click. That is extremely useful."
"One-Click Disaster Recovery improves the overall business processes within an organization, I am very satisfied with its performance, and our customers are equally satisfied."
"The best features of Nutanix Disaster Recovery as a Service include real-time synchronization with the best RTO and RPO, inbuilt data protection with snapshot feature functionality, automatic DR site upgrades, ISO certified compliance reporting, and seamless integration with over 1800 certified software applications."
 

Cons

"We could basically use just a more concise visual dashboard reporting on the status of the various machines."
"If I have an incident and I need to restore something very fast, I want to restore a particular virtual machine, maybe in an hour and that is not possible to do with MSP360."
"The graphics are looking a bit old and should be updated."
"The Linux GUI leaves a lot to be desired. It lacks many of the features of the Windows version and is buggy, but it is still usable."
"They can add some production backup capabilities and the ability to do single instance back up. At the moment, it doesn't do deduplication on the standard backup. So, the issue is backing up PSG files for customers who have limited bandwidth. The other issue is that I don't like the implementation of the SQL backup. We do use SQL ourselves using a PowerShell script with the VDA tools as a module. That's how we back up. The rotation feature would be nice to have, but I know that they've got it on their dashboard or on their list to look at. They can also do a few tweaks to the dashboard. I would like the reporting capabilities on the portal to be much more granular. Normally, I export it to a text file, and then I run it through a pivot table in order to look at it from a cost-recovery point of view and to see when the backup last ran and if it was successful when it ran two or three days ago. Such a feature would work really well for my market. They can also add a cost-effective backup for Android and Apple cellphones. I've had one or two customers who were looking for this feature. I haven't found this functionality at the moment. I've been looking for a product that does that."
"As for what can be improved, some reports could be simplified so that you know how much backup you have done and what your backup details are. That report is available but it is very tough to get. I would like to know "today I have just uploaded 35 MB, tomorrow I have loaded 10 MB so my trend of backup is increasing.""
"Using the solution incurs additional charges for the device storage and backup which are not included in the service."
"The solution's pricing is very high."
"I think that Nutanix should support public clouds instead of the Nutanix data centers."
"Reporting would be a lot better. They need better reporting on the environment."
"The solution needs improvement in cost."
"The product is more costly than other platforms. The price could be better."
"For moving the data for DR, we are using Megaport. We are using a Megaport link between the data centers, so we have a third party for the site-to-site connectivity between the data centers. If such connectivity is available from the Nutanix side, it would be helpful for us."
"The pricing could be better."
"It needs to work more to comply with all available certificates for compliance, including healthcare, financial sector, and Aramco-specific requirements."
 

Pricing and Cost Advice

"It provides a good cost savings compared to our previous cloud backup."
"We have a very good return on investment."
"Pricing is reasonable although can be quite a large upfront cost."
"The solution is expensive."
"It includes a standard licensing fee. Once a year, there is a rebranding fee. The licensing costs are available on the internet for MSP360 Backup. There is a discount structure where if you have over 50 devices, you get a 50% discount. So, my cost is $2 a license per month."
"Its pricing needs improvement."
"MSP360 is vastly cheaper than its competitors and has almost all the same features."
"I rate the price of MSP360 Backup a seven out of ten."
"I always want it to be cheaper."
"Besides the license, there are additional costs with the network connection. The customer may want a direct connection between the two data centers and that has an extra cost."
"It is a little bit cheaper than the other products in the market. It is affordable."
"One-time costs may initially seem high, but they reflect the quality of the service received."
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Top Industries

By visitors reading reviews
Construction Company
14%
Financial Services Firm
13%
Comms Service Provider
9%
Manufacturing Company
7%
Computer Software Company
11%
Manufacturing Company
8%
Healthcare Company
7%
Energy/Utilities Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business12
Midsize Enterprise2
Large Enterprise2
By reviewers
Company SizeCount
Small Business5
Midsize Enterprise2
Large Enterprise3
 

Questions from the Community

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Also Known As

Cloudberry Backup
Nutanix Xi Leap
 

Overview

 

Sample Customers

StratX
JetBlue, International Speedway Corporation, SAIC Volkswagen
Find out what your peers are saying about Hewlett Packard Enterprise, Veeam Software, Broadcom and others in Disaster Recovery (DR) Software. Updated: August 2026.
909,725 professionals have used our research since 2012.