MSP360 Backup vs Nutanix Disaster Recovery as a Service comparison

"The initial setup is very easy. It's not overly complex."

"The most valuable feature for me is that I can see what has has been successfully backed up and what not. I do not mean the file or folder view, because that's problematic with GDPR, but I mean which machines have successfully backed up. It's very valuable because you don't have to check the machines. The second feature is that you can change backup settings in the portal."

"One massive advantage of this solution, as compared to more enterprise products, is that no firewall changes are needed on the client's premises. For the product to back up from the client's premise to the cloud, it just needs port 8 and port 443, which are anyway always open. This was one of the things that made us decide to go with the product. It is very difficult to justify a firewall change for a small client who doesn't even know what a firewall is and how to maintain a firewall, or doesn't have anybody maintaining their firewall. You then have to maintain the firewall. MSP360 Backup takes away firewall change requirements, VPNs, or channels that are needed for the backup."

"MSP360 Backup's most valuable feature is its backup interface."

"Client-side encryption minimizes worries about data being captured on the back-end."

"Provides connectivity to a lot of different cloud storage solutions."

"The UI is pretty good. It's very simple. That is one thing that we like about this. It's very user-friendly."

"The feature that I have found most valuable is its online backup capacity because you don't have to do an entire backup again and again, it just does whatever you type in, you type a, it goes a, you type b, it goes b. It doesn't take an entire site up again and again. So that incremental and bit by bit backup is important, it is a nice feature here."

"The tool's most valuable feature is ease of use."

"Hyper-convergence gives me the ability to patch my firmware, software, and hypervisors with a single click. That is extremely useful."

"We haven't needed anyone to maintain or deploy the solution. The traditional Nutanix administrator can administer the solution."

"The solution is stable."

"It offers synchronous data replication, allowing us to sync our recovery data every hour and efficiently send applications to remote sites."

"The most valuable feature is its simplicity."

"It is a very secure and scalable solution, and their support is also outstanding."

"As for what can be improved, some reports could be simplified so that you know how much backup you have done and what your backup details are. That report is available but it is very tough to get. I would like to know "today I have just uploaded 35 MB, tomorrow I have loaded 10 MB so my trend of backup is increasing.""

"The solution's pricing is very high."

"The main improvement is that it should have GDPR compliance. That's the problematic point. They say they are GDPR compliant, but they are not."

"The graphics are looking a bit old and should be updated."

"We could basically use just a more concise visual dashboard reporting on the status of the various machines."

"The restore time could improve. When we had an issue the restore time was lengthy."

"The product could be more user-friendly."

"They can add some production backup capabilities and the ability to do single instance back up. At the moment, it doesn't do deduplication on the standard backup. So, the issue is backing up PSG files for customers who have limited bandwidth. The other issue is that I don't like the implementation of the SQL backup. We do use SQL ourselves using a PowerShell script with the VDA tools as a module. That's how we back up. The rotation feature would be nice to have, but I know that they've got it on their dashboard or on their list to look at. They can also do a few tweaks to the dashboard. I would like the reporting capabilities on the portal to be much more granular. Normally, I export it to a text file, and then I run it through a pivot table in order to look at it from a cost-recovery point of view and to see when the backup last ran and if it was successful when it ran two or three days ago. Such a feature would work really well for my market. They can also add a cost-effective backup for Android and Apple cellphones. I've had one or two customers who were looking for this feature. I haven't found this functionality at the moment. I've been looking for a product that does that."

"The pricing could be better."

"For moving the data for DR, we are using Megaport. We are using a Megaport link between the data centers, so we have a third party for the site-to-site connectivity between the data centers. If such connectivity is available from the Nutanix side, it would be helpful for us."

"The product is more costly than other platforms. The price could be better."

"The solution needs improvement in cost."

"I think that Nutanix should support public clouds instead of the Nutanix data centers."

"They need better reporting on the environment."

"The solution is expensive."

"It provides a good cost savings compared to our previous cloud backup."

"We have a very good return on investment."

"It includes a standard licensing fee. Once a year, there is a rebranding fee. The licensing costs are available on the internet for MSP360 Backup. There is a discount structure where if you have over 50 devices, you get a 50% discount. So, my cost is $2 a license per month."

"MSP360 is vastly cheaper than its competitors and has almost all the same features."

"Pricing is reasonable although can be quite a large upfront cost."

"The cost is pretty inexpensive. Around four to five dollars per device, per workstation on each server."

"Its pricing needs improvement."

"It is a little bit cheaper than the other products in the market. It is affordable."

"I always want it to be cheaper."

"One-time costs may initially seem high, but they reflect the quality of the service received."

"Besides the license, there are additional costs with the network connection. The customer may want a direct connection between the two data centers and that has an extra cost."