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Mobile Connect vs Symantec Siteminder comparison

Why PeerSpot?
 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Mobile Connect
Ranking in Single Sign-On (SSO)
16th
Average Rating
9.0
Reviews Sentiment
2.2
Number of Reviews
4
Ranking in other categories
No ranking in other categories
Symantec Siteminder
Ranking in Single Sign-On (SSO)
14th
Average Rating
8.0
Reviews Sentiment
7.1
Number of Reviews
75
Ranking in other categories
Web Access Management (1st), Access Management (16th)
 

Mindshare comparison

As of October 2026, in the Single Sign-On (SSO) category, the mindshare of Mobile Connect is 0.4%. The mindshare of Symantec Siteminder is 3.4%, up from 2.3% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Single Sign-On (SSO) Mindshare Distribution
ProductMindshare (%)
Symantec Siteminder3.4%
Mobile Connect0.4%
Other96.2%
Single Sign-On (SSO)
 

Featured Reviews

reviewer2800035 - PeerSpot reviewer
Senior Project Manager at a consultancy with 1-10 employees
Mobile access to calls and records has freed agents’ time but call logs create slowly
Working and getting advice from the Mobile Connect team and the process around it was spot-on. Ruben Opdenakker particularly was very supportive of our ad hoc requests while we were in our POV stage. He was very prompt, and I recommend Mobile Connect to anyone who's looking to implement a similar use case in their organization.
Muzi Lubisi - PeerSpot reviewer
Senior technical Consultant at CA Africa
Improved user experience with seamless integration and easy installation
The feature that I mostly valued is the ease of installation on different systems, especially on Windows. Additionally, it is very beneficial for deploying single sign-on sessions between different windows on a web browser, provided I am connected to the right identity provider. That seamless integration significantly improves user experience and efficiency.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Pricing is fair for the quality of the app and features"
"Working and getting advice from the Mobile Connect team and the process around it was spot-on."
"Mobile Connect has significantly improved our operational efficiency by eliminating the need for workers to switch between multiple applications."
"The most valuable feature of this solution is its ability to answer calls."
"If you look at our organization, and really all financial institutions, we have a lot of legacy apps. So it really helps to get Single Sign-On."
"SAML is the best thing we're using right now because there is no need for creating an external account."
"Technical support has gotten a lot better."
"It's definitely a good product and you won't go wrong if you choose this product."
"The most valuable feature is the Federation part of Single Sign On, which is customizable and is easily integrated with any customer application or any third party application."
"SiteMinder is an industry leading solution as everyone is using it."
"The most valuable feature is the flexibility of this product to integrate with any third-party components and platforms."
"The feature that I mostly valued is the ease of installation on different systems, especially on Windows."
 

Cons

"My only comment is that I would like more comprehensive documentation regarding the implementation process."
"The solution works well, but it is too expensive."
"Salesforce voice call records are not created instantly in the system."
"There is room for improvement in video support."
"I think they need to integrate some of the newer types of authentication into the product. I'm not seeing the innovation when it comes to biometrics in the product."
"The policy store configuration, and tuning the policy store is a bit complex in ensuring it does not corrupt."
"We had some performance-related issues that caused some outages. Outages actually happened pretty frequently back then."
"There are certain integration points that can be leveraged and made more easy to deploy, like the REST APIs and things like that."
"It may be a good product, but I'd advise staying away from customizing it."
"Better documentation. I went through some sessions on single sign-on for version 12.7."
"The initial setup was complex, painful. But that is to be expected of any new setup. When you're a big bank like us, any kind of migration to a new product is hard. I expect it to be painful, and it was painful. But it's not something that you can avoid."
"The technical support could be better."
 

Pricing and Cost Advice

Information not available
"CA solutions are generally expensive but for the customer the ROI is big."
"I recommend conducting a PoC on every available product before choose one."
"Symantec Siteminder is expensive; they could definitely do better on the price."
"The pricing is reasonable."
"The licensing is fair for this solution."
"The price is quite comparable to the other enterprise-level solutions in that market."
"Siteminder is a little costly. You pay for licensing, and they offer packages, so if you have less users, then you have to buy different products at different prices. If you have more of a user base, then the package is different. They also include other features—for example, if you have a database and you're using Siteminder, then it's good to use a Semantic-specific database, but if you are using less, then you have to purchase the database separately. Whereas if you are going for a bigger license, then it comes within the package. It depends on which plan you are using."
"The solution's pricing is competitive."
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Top Industries

By visitors reading reviews
Construction Company
39%
Comms Service Provider
10%
Manufacturing Company
9%
Healthcare Company
5%
Financial Services Firm
16%
Outsourcing Company
14%
Construction Company
12%
Manufacturing Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business6
Midsize Enterprise1
Large Enterprise1
By reviewers
Company SizeCount
Small Business8
Midsize Enterprise3
Large Enterprise69
 

Questions from the Community

What is your experience regarding pricing and costs for Mobile Connect?
I find the pricing fair for the quality of the app and its features.
What needs improvement with Mobile Connect?
There is room for improvement in video support.
What is your primary use case for Mobile Connect?
I use the solution for allowing remote users to maintain centralized customer service contact.
What needs improvement with Symantec Siteminder?
Symantec Siteminder needs to have adaptive authentication and multi-factor authentication as integrated features. Currently, multi-factor authentication is available as a separate solution, and it ...
What is your primary use case for Symantec Siteminder?
I deploy and support Symantec Siteminder ( /products/symantec-siteminder-reviews ). I have been a partner and reseller.
 

Also Known As

Mobile Connect for Amazon Connect
SiteMinder, CA SSO, Layer7 SiteMinder
 

Overview

 

Sample Customers

Information Not Available
British Telecom, CoreBlox, DBS, HMS, Itera ASA and Simeo
Find out what your peers are saying about Mobile Connect vs. Symantec Siteminder and other solutions. Updated: September 2026.
915,287 professionals have used our research since 2012.