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Mobile Connect vs Thales SafeNet Trusted Access comparison

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Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Mobile Connect
Ranking in Single Sign-On (SSO)
16th
Average Rating
9.0
Reviews Sentiment
2.2
Number of Reviews
4
Ranking in other categories
No ranking in other categories
Thales SafeNet Trusted Access
Ranking in Single Sign-On (SSO)
19th
Average Rating
8.4
Reviews Sentiment
6.8
Number of Reviews
3
Ranking in other categories
Identity and Access Management as a Service (IDaaS) (IAMaaS) (24th), Access Management (28th)
 

Mindshare comparison

As of October 2026, in the Single Sign-On (SSO) category, the mindshare of Mobile Connect is 0.4%. The mindshare of Thales SafeNet Trusted Access is 1.8%, up from 1.3% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Single Sign-On (SSO) Mindshare Distribution
ProductMindshare (%)
Mobile Connect0.4%
Thales SafeNet Trusted Access1.8%
Other97.8%
Single Sign-On (SSO)
 

Featured Reviews

reviewer2800035 - PeerSpot reviewer
Senior Project Manager at a consultancy with 1-10 employees
Mobile access to calls and records has freed agents’ time but call logs create slowly
Working and getting advice from the Mobile Connect team and the process around it was spot-on. Ruben Opdenakker particularly was very supportive of our ad hoc requests while we were in our POV stage. He was very prompt, and I recommend Mobile Connect to anyone who's looking to implement a similar use case in their organization.
reviewer1719510 - PeerSpot reviewer
Regional Sales Manager at a tech services company with 10,001+ employees
Great validation and integrity features of the endpoint
Our primary use case of Safenet is for cybersecurity incidents, particularly for remote users.  I'm the customer sales leader and a key account manager and we are customers of Thales.  The validation and integrity features of the endpoint are great. Whether you're using a Mac OS or other operating…

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Mobile Connect has significantly improved our operational efficiency by eliminating the need for workers to switch between multiple applications."
"The most valuable feature of this solution is its ability to answer calls."
"Pricing is fair for the quality of the app and features"
"Working and getting advice from the Mobile Connect team and the process around it was spot-on."
"The interface is easy to use."
"Right now, we only have a small use case for the product, however, it has performed well."
"The validation and integrity features of the endpoint are great."
"The solution is simple to use."
"I recommend this solution because it protects information."
 

Cons

"The solution works well, but it is too expensive."
"There is room for improvement in video support."
"Salesforce voice call records are not created instantly in the system."
"My only comment is that I would like more comprehensive documentation regarding the implementation process."
"There's a dependency on Microsoft Azure."
"The scalability may not be there."
"I'd like to see more networking features, such as the ability to integrate network monitoring solutions and authenticate the app users."
"SafeNet's reporting and monitoring features could be improved."
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Top Industries

By visitors reading reviews
Construction Company
39%
Comms Service Provider
10%
Manufacturing Company
9%
Healthcare Company
5%
Comms Service Provider
10%
Construction Company
10%
Performing Arts
9%
Manufacturing Company
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business6
Midsize Enterprise1
Large Enterprise1
No data available
 

Questions from the Community

What is your experience regarding pricing and costs for Mobile Connect?
I find the pricing fair for the quality of the app and its features.
What needs improvement with Mobile Connect?
There is room for improvement in video support.
What is your primary use case for Mobile Connect?
I use the solution for allowing remote users to maintain centralized customer service contact.
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Earn 20 points
 

Also Known As

Mobile Connect for Amazon Connect
SafeNet Trusted Access, Gemalto SafeNet Trusted Access
 

Overview

 

Sample Customers

Information Not Available
IBM, Western Union, Vanderbilt University Medical Centre, Novartis, and AT&T.
Find out what your peers are saying about Mobile Connect vs. Thales SafeNet Trusted Access and other solutions. Updated: September 2026.
915,287 professionals have used our research since 2012.