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Microsoft Teams vs PGi GlobalMeet comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Feb 3, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
6.5
Microsoft Teams enhances collaboration and efficiency, integrating with tools like Word and SharePoint, though some see no added benefit.
Sentiment score
6.1
PGi GlobalMeet is praised for reliability, cost savings, and suitability for large groups, justifying its value over free alternatives.
 

Customer Service

Sentiment score
6.2
Users have mixed experiences with Microsoft's support, ranging from satisfactory responsiveness to challenges in reaching assistance, often relying on internal teams.
Sentiment score
8.6
PGi GlobalMeet is praised for exceptional, reliable service and support, consistently rated perfect by responsive and helpful customer feedback.
Microsoft support is excellent, offering instantaneous assistance through either robo support or live personnel.
I have logged tickets for Office 365 and received responses within 24 hours, depending on the severity.
 

Scalability Issues

Sentiment score
7.7
Microsoft Teams offers robust scalability and seamless integration, effectively supporting diverse organizational needs and large remote meetings.
Sentiment score
7.9
PGi GlobalMeet is praised for user-friendliness and scalability, despite some concerns, and supports large participant numbers effectively.
Microsoft Teams is scalable, and I have successfully conducted sessions with close to forty people without significant issues.
 

Stability Issues

Sentiment score
7.6
Microsoft Teams is generally stable, with minor issues mainly caused by network conditions, maintaining high reliability for daily use.
Sentiment score
7.4
Users find PGi GlobalMeet stable and user-friendly, with occasional issues during large meetings but generally praised for reliability.
Microsoft Teams is stable once the setup is completed properly.
 

Room For Improvement

Microsoft Teams users seek improved UI, stability, integration, and AI features, alongside better file sharing and customization options.
PGi GlobalMeet improvements needed include report access, connectivity, presenter tools, and clearer notifications, addressing user and technical challenges.
Microsoft could take into consideration specific use cases with some restrictions, such as improving the compatibility between cloud and non-cloud setup.
Microsoft Teams could be improved through more synchronization with other platforms like Calendly and Gmail.
The biggest issue with Microsoft Teams is switching identities, especially when communicating with external organizations.
 

Setup Cost

Microsoft Teams offers competitive pricing within Office 365 bundles but can be costly with additional security features for large user bases.
Enterprise buyers appreciate PGi GlobalMeet's fair pricing, flexibility, and bundling benefits, though some view it as expensive yet valuable.
Microsoft Teams comes with Office 365 licenses like E3, but there are options for those who prefer not to pay for Teams by using alternative products like Slack.
Microsoft Teams is economical when purchased as part of an Office 365 bundle.
 

Valuable Features

Microsoft Teams enhances productivity through seamless Office 365 integration, clear communication, flexible access, and user-friendly collaboration tools.
PGi GlobalMeet excels in easy meeting setup, seamless conferencing, collaborative features, and efficient remote meeting management with recording capabilities.
Microsoft Teams is also noted for its compliance with GDPR and SOC 2, ensuring data security and compliance.
The platform is user-friendly and has positively impacted our communication, allowing us to communicate with people from different countries and cities in real time.
It serves everything in one place and improves communication within organizations.
 

Categories and Ranking

Microsoft Teams
Ranking in Virtual Meetings
3rd
Average Rating
8.2
Reviews Sentiment
7.3
Number of Reviews
169
Ranking in other categories
Enterprise Social Software (1st)
PGi GlobalMeet
Ranking in Virtual Meetings
26th
Average Rating
8.8
Reviews Sentiment
7.5
Number of Reviews
10
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of August 2025, in the Virtual Meetings category, the mindshare of Microsoft Teams is 3.9%, up from 2.8% compared to the previous year. The mindshare of PGi GlobalMeet is 1.1%, up from 1.1% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Virtual Meetings
 

Featured Reviews

Arun Srivastav - PeerSpot reviewer
Seamless presentation and collaboration enhance organizational productivity
There are three main areas for improvement: Firstly, AI capabilities should be integrated into Microsoft Teams to provide better transcript services and offer multiple language support. Secondly, it should allow participants to remain visible during presentations, enhancing interaction. Lastly, it needs broader integration capabilities with other products, like Salesforce, which is currently limited.
reviewer2157150 - PeerSpot reviewer
A scalable and stable solution that offers good production support
I am impressed with the tool's production support.  The tool is slow in updating changes. It also has a poor dashboard operating system.  I have been using the product for five years.  I would rate the tool's stability a ten out of ten. I would rate the solution's scalability a ten out of ten.…
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Top Industries

By visitors reading reviews
Financial Services Firm
22%
Manufacturing Company
9%
Computer Software Company
8%
Government
7%
No data available
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about Microsoft Teams?
The most valuable feature of Microsoft Teams for us is the ability to share files from OneDrive seamlessly.
What is your experience regarding pricing and costs for Microsoft Teams?
I have no information about the cost as these are subsidized when procured by companies. Getting a home version cheaper or free would be a better option so students or college-goers can utilize the...
What needs improvement with Microsoft Teams?
I am unable to determine which features of Microsoft Teams are the most valuable because we do not have full capabilities due to our Exchange server being on-premise and OneDrive not being authoriz...
Ask a question
Earn 20 points
 

Also Known As

MS Teams
GlobalMeet
 

Overview

 

Sample Customers

Honeywll, AIRFRANCE, AccuWeather, Lilly
Equifax, New York Life, Expedia, SAP, Aaron's, Staples
Find out what your peers are saying about Microsoft Teams vs. PGi GlobalMeet and other solutions. Updated: July 2025.
865,484 professionals have used our research since 2012.