

OpenText Operations Orchestration and Microsoft Power Automate are competing products in the business operations automation category. Microsoft Power Automate holds the advantage for its ease of use, broad connectivity features, and competitive pricing, making it particularly appealing for small to medium-sized businesses.
Features: OpenText Operations Orchestration shines in workflow automation, system integrations, and managing complex processes, making it suitable for enterprise-level solutions. Microsoft Power Automate offers a vast array of connectors, seamless integration with Microsoft applications, and a user-friendly experience with extensive automation features.
Room for Improvement: OpenText Operations Orchestration could benefit from enhancements in user interface intuitiveness, reduced deployment complexity, and more cost-effective solutions for smaller teams. Microsoft Power Automate may need to improve scalability for larger enterprises, offer more advanced customization options, and streamline support for third-party applications.
Ease of Deployment and Customer Service: OpenText Operations Orchestration supports diverse IT environments and offers substantial customer support, catering to large-scale IT operations. Microsoft Power Automate provides a straightforward deployment, especially within Microsoft ecosystems, with a focus on accessibility and quick support.
Pricing and ROI: OpenText Operations Orchestration is associated with higher setup costs suitable for extensive, large enterprise capabilities, potentially delivering higher ROI for complex implementations. Microsoft Power Automate's pricing is attractive for small to medium businesses, balancing initial costs with significant integration capabilities to achieve substantial ROI in flexible automation efforts.
Then cumulatively, from a weekly perspective, we've saved up to 10 to 12 hours.
It has helped us save time, and we've saved thousands of hours through automation.
There has been around 20% to 30% productivity improvement, which will definitely save money and costs.
Having experience with coding is essential to fully utilize Power Automate.
They offer 24-hour technical support that consistently answers inquiries.
On a scale of one to ten, the technical support of Microsoft Power Automate rates as three within India, and eight or nine for support from outside India.
Microsoft Power Automate is scalable enough for me and my customers.
Developers should have discretion over which view they want to use, either the old designer view or the new designer view, as Microsoft is forcing the new designer view, which most developers don't prefer.
The synchronization of the feedback responses from the forms and the Excel sheets should be seamless.
One thing I might suggest is to look at connecting more diverse connectors, so users do not require much time to connect to different applications.
The price of Microsoft Power Automate was affordable for our clients, who are small companies.
I don't remember paying anything excessively or overpriced.
Microsoft Power Automate is reasonably priced compared to others in the market.
The best features of Microsoft Power Automate are its ability to switch from one app to another without user interaction, so you can automate a task, take data from one source, process it, and then output it in another format or have it as an input for another app, and also to transform data and have that done with minimal human interaction.
If I want to fill something in Power Platform and need to fill another item in Salesforce, instead of doing the same task in different platforms, I can directly fill it in Power Platform and integrate it with Salesforce through API in Microsoft Power Automate, and my work is complete.
Microsoft Power Automate has positively impacted my organization as it has saved a lot of time and effort.
| Product | Market Share (%) |
|---|---|
| Microsoft Power Automate | 13.0% |
| OpenText Operations Orchestration | 0.5% |
| Other | 86.5% |


| Company Size | Count |
|---|---|
| Small Business | 50 |
| Midsize Enterprise | 17 |
| Large Enterprise | 66 |
| Company Size | Count |
|---|---|
| Small Business | 4 |
| Midsize Enterprise | 2 |
| Large Enterprise | 20 |
Microsoft Power Automate is a powerful tool that streamlines and automates tasks within an organization.
It is used for workflow automation, data integration, and creating automated notifications and approvals.
Power Automate connects different applications and services, such as SharePoint, Excel, and Outlook, to automate data transfer and synchronization.
OpenText Operations Orchestration (OO) automates, integrates, and orchestrates any IT process, on cloud or off. Automate using low-code/no-code workflow authoring options. Integrate with an API rich, extensible platform. Centrally orchestrate powerful, scalable workflows.
With OO you can automate and orchestrate infrastructure automation and IT processes from service fulfillment to incident remediation, cloud service delivery, and disaster recovery.
Operations Orchestration offers the tools needed to provide enterprise wide orchestration capabilities:
Operations Orchestration offers the following components:
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