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Microsoft Power Automate vs Moveworks comparison

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Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Automation Anywhere
Sponsored
Ranking in Agentic Automation
1st
Average Rating
8.4
Reviews Sentiment
6.9
Number of Reviews
660
Ranking in other categories
Business Process Management (BPM) (2nd), Robotic Process Automation (RPA) (2nd), Process Mining (1st), Intelligent Document Processing (IDP) (1st), Business Orchestration and Automation Technologies (2nd), AI Legal & Compliance (1st), AI Finance & Accounting (1st), AI Procurement & Supply Chain (1st)
Microsoft Power Automate
Ranking in Agentic Automation
3rd
Average Rating
7.8
Reviews Sentiment
6.8
Number of Reviews
134
Ranking in other categories
Robotic Process Automation (RPA) (3rd), Process Mining (3rd), Business Orchestration and Automation Technologies (4th)
Moveworks
Ranking in Agentic Automation
7th
Average Rating
8.2
Reviews Sentiment
5.6
Number of Reviews
4
Ranking in other categories
AI-Powered Chatbots (3rd), AI-Agents for HR (2nd)
 

Mindshare comparison

As of August 2026, in the Agentic Automation category, the mindshare of Automation Anywhere is 14.7%, down from 17.8% compared to the previous year. The mindshare of Microsoft Power Automate is 15.4%, down from 29.9% compared to the previous year. The mindshare of Moveworks is 3.2%, up from 0.8% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Agentic Automation Mindshare Distribution
ProductMindshare (%)
Automation Anywhere14.7%
Microsoft Power Automate15.4%
Moveworks3.2%
Other66.69999999999999%
Agentic Automation
 

Featured Reviews

Venkat Sivaprakash - PeerSpot reviewer
Management Consultant at Accenture
Has significantly improved document-driven workflows and reduced processing time across finance and HR functions
Automation Anywhere has evolved significantly and upgraded itself to provide agentic AI and AI-based automation solutions for document automation. The product has matured considerably over time. We can create workflows that can call an API. We can include prompts in particular workflows for ChatGPT-related functions, connecting to an LLM and RAG to perform tasks. For document automation, modern features are available to train documents, ensuring high accuracy and repeatability over time. The system is very easy to use. I recently completed a course in document automation, typically designed for people involved in coding and technical aspects. Though I understand coding comprehensively, I don't do actual coding. The course was very accessible. Currently, extensive coding isn't necessary due to the hybrid model incorporating GenAI aspects, low-code, no-code capabilities, APIs, and numerous pre-built objects in Automation Anywhere. The features include GenAI-driven prompting methods and workflow creation capabilities. In these workflows, we can create decision boxes and call APIs without coding. We simply pull objects, drop them, connect them, and add minimal coding when needed. The most crucial aspect isn't coding but rather sizing the automation and fleshing out the details. Automation Co-pilot takes notes and performs automated analysis. It can extract details from videos, summarize conversations, and provide detailed information. During calls, it identifies instructions and performs tasks such as preparing reports and reconciliation. Automation Anywhere can also connect with Microsoft Co-pilot. Through Co-pilot, real-time operations can be executed, allowing direct interaction between vendors and automation through this component.
BK
Sr. General Manager , Global IT Services at a non-profit with 5,001-10,000 employees
No-code workflows have streamlined daily operations and support seamless cross-application automation
Microsoft Power Automate's no-code workflows help my team in daily operations to a great extent. Automating a particular activity may not be so useful, but when you connect the whole workflow, then it starts helping a lot. I cannot say much about the best features in Microsoft Power Automate because I have not used it personally, but first of all, it is very easy, it is a low-code platform, and Microsoft has a lot of integration with Microsoft technologies, making it very easy to connect with MS Teams and different Microsoft products, including MS Azure. From that point of view, it provides a lot of connectivity options. From a cost point of view, Mendix is much more costly compared to Microsoft Power Platform, allowing us to develop applications very quickly.
MA
Assistant Manager Of IT Department at a comms service provider with 51-200 employees
Automated email replies have saved hours daily but still need broader workflow integration
The features of Moveworks that I have not fully explored include some features I would actually like. Fully automating the passing of entries and automating entries generation would be valuable. For example, if I have a finance staff that is continuously passing an entry for me, I want a situation whereby it can pass that entry automatically and post it based on the synchronization and command which I have configured. I believe some other bot applications are doing something similar. If all these work tools can be put together to automate this kind of process, it will be very great. Major things I would want Moveworks to do more of - I do not know whether this functionality is already there - I want it to perform the work of bots so I can quickly automate some other applications to it, such as passing some entries. That is one request. Secondly, regarding the integrations of bots of Moveworks with other applications, I would appreciate if there were a step-by-step process for all standardized applications such as WhatsApp, Outlook, Microsoft Office, Microsoft Teams, and some TeamViewer and other applications that are work tools. The step-by-step synchronization and integrations of these things, if it can be posted on the website, would make it much easier for people who want to do the synchronization instead of doing a lot of research before it gets done.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"They have a credential vault, which is 256-bit encrypted. That is the highest security that can be provided when it comes to credential maintenance. With a credential vault, other than the user who is entering the password, no one else knows what the password is."
"My organization has worked with multiple clients and helped them automate their repetitive and mundane processes, and these organizations have seen a drastic increase in employee productivity, reduced human errors, and better SLAs, all of which leads to customer satisfaction."
"It gives us the capability of leveraging our investments in different applications. I can use Automation Anywhere to tie a number of applications or processes together, without having to do in-depth coding to automate something."
"We use IQ Bot for invoice processing. It can be any type of document. It could be a PDF or any sort of document. It will convert those PDFs into CSV files, which is a structured format. It takes it from an unstructured to structured format. That is why we use IQ Bot."
"IQ Bot is a valuable feature. It processes unstructured data to structured data. It helps me by making tasks less time consuming. It reduces the effort it takes versus manually."
"Web-based control is the most valuable feature. We can access it from anywhere in the world with the control room URL and in any browser. Bot Insights make our report generation and other insights view easier. We can export the data in the form of CSV, PDF, etc."
"Object Cloning is the most valuable feature I have found for automating a website or a process that includes multiple mouse clicks."
"I'd say there are new useful features that will definitely help us as we do more development in the near future."
"Its integration with SharePoint and Outlook is the most valuable. I found it very easy to use. I could do everything that I wanted very quickly, and I didn't have any complications at all. I never had a problem in using Microsoft Power Automate."
"Workflow management is what clients select the most. It is very intuitive and pretty much drag-and-drop, so we can create escalation, decision flows, and if-else conditions pretty much by dragging and dropping boxes. Even someone who is not technical can develop a workflow for the business."
"It is very easy to learn and use, and it is quite useful for any sort of back-office work."
"It is basically free for me because it comes with my Office 365 subscription."
"This solution improved the reporting in our organization. The financial department was doing a lot of copy pasting from different sources to create financial reports. Through ProcessRobot, we were able to automate all those copy pasting and produce all those financial reports overnight."
"You can create a flow, and it can be shared across different environments."
"It is Microsoft. So, you get the integration capability."
"Its usability is very valuable because it has a quite simple flow. It is very user-friendly. It provides you templates. I started learning with the help of Teams templates, and then I started providing them. It is always good to start with a template so that you understand how it works. Its branches are quite user-friendly. You can put expressions in it. It allows you to link and test the flow so that you can check whether everything is running properly. From a business standpoint, Power Automate is quite good for a non-tech person. It is not like Java, HTML, or C++, which are very developer-driven. Power Automate is a more business-oriented kind of tool."
"Moveworks has reduced many tasks from us, saving an average of one to two hours per day because emails that used to take ten to fifteen minutes to compose are now getting done within two minutes, sometimes even when I am not there."
"The solution saves us approximately three-quarters of a million dollars per year."
"Moveworks has positively impacted our organization by lowering ServiceNow service desk calls by 90%, as users now prefer to ask questions through Moveworks in Teams before calling for help."
"Moveworks has reduced employee time because initially, employees used to spend so much time going to the third party to do all those jobs, and now they can simply do it via Otter, which is Moveworks, and this has saved much time and provided accurate results as well."
 

Cons

"We encountered issues during the upgrade of the framework."
"After implementing, I have seen that some customers are not getting ROI from that, so they are stepping back from using Automation Anywhere."
"The control room itself is easy to use. One area that could potentially be improved is adding additional widget capability within the main dashboard in the control room itself."
"AI would enable improved automation and faster training times that would be reduced from one month to one week."
"When I post questions, I seldom get answers fast, and when I do, there are inconsistencies with the existing documentation."
"In the Microsoft Excel features, it needs a command to wait for a calculation to complete."
"For improvement, I would like to see Automation Anywhere integrating with multiple other technologies."
"The solution could improve the integration with some web applications. It was difficult to manage them."
"The coding part could be improved. Sometimes, there are triggers that require coding."
"The solution could use some more advanced AI tools. It's one of the solution's only weaknesses."
"I would not recommend it for large-scale or for critical operations because it returns quite a lot of errors, not only automation errors, but also errors when liaising with other applications, so in some cases, those applications may not run properly, resulting in errors."
"It would be great if you could integrate outside of Microsoft environments."
"The stability is not very reliable."
"Sometimes, Microsoft changes the game rules, and the free tools are no longer free, which makes it too hard to explain to customers."
"The BPM component needs improvement."
"More OCR and AI capabilities are needed to improve the solution. Other solutions have better features, such as Blue Prism and UiPath."
"It is still not perfect enough, but we are working on it to make sure it is very perfect."
"Customer support has been adequate; I would rate it around seven out of ten, as support often forwards cases to developers after collecting details."
"There is always room for improvement, though it depends on how complicated one wants to make it."
"More use cases can be added to the agent marketplace and the YAML or the DSL methods can be simplified, adding more methods to make it easier for us to create compound actions."
 

Pricing and Cost Advice

"There may be room for the product to be more competitively priced to excel in the market."
"We were required to purchase licenses and bot runners, which determined the permissible run times for the bots."
"It is cost-efficient in terms of licensing. I found their support good when I was working for the airline client. However, I hear from my managers here that the support price for Tier 3 or premium is a little higher. That is why we are not going for Automation Anywhere. Its price was okay for our client, but for us, it seems expensive."
"The setup and licensing cost is affordable, and it is not exaggerated like UiPath."
"I am not involved in the pricing, but based on what I hear from our central RPA team, it is not very expensive; it is also not cheap. Its price is in the midrange."
"Automation Anywhere has an advantage in terms of licensing. It is more cost-efficient compared to all other RPA platforms. It is a recommended solution when clients need a cost-efficient automation tool to perform unattended automation."
"It is expensive. Automation Anywhere has reduced the price slightly, as we have grown. However, the price is still excessive enough that we are engaged in PoCs on other tools."
"The cost is high for small-scale businesses but it is fine for medium and large enterprises. Its high licensing cost may affect small-scale businesses. Reducing licensing costs would benefit many users."
"Its licensing is flexible."
"With our Microsoft Office 365 license, we are able to use Microsoft Power Automate."
"When we purchase the Microsoft Dynamics license, the Power Automate license is often free, albeit with some limitations, such as a certain number of transactions per user."
"The license cost could be better."
"On a scale from one to ten, where one is cheap and ten is expensive, I rate the solution's pricing two to three out of ten."
"The cost to use Microsoft Power Automate is approximately $15 per user per month, for the basic plan. However, the solution comes free with the Microsoft 365 Suite."
"It is free for us. It is embedded directly in the Office package."
"The pricing is reasonable and the western license is fantastic."
Information not available
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Top Industries

By visitors reading reviews
Financial Services Firm
14%
Manufacturing Company
11%
Construction Company
11%
Outsourcing Company
10%
Financial Services Firm
14%
Manufacturing Company
8%
Computer Software Company
7%
Construction Company
6%
Manufacturing Company
16%
Financial Services Firm
12%
Comms Service Provider
8%
Media Company
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business157
Midsize Enterprise82
Large Enterprise558
By reviewers
Company SizeCount
Small Business50
Midsize Enterprise17
Large Enterprise69
No data available
 

Questions from the Community

How good is Automation Anywhere for RPA processes?
It depends on your use case. Is it simply to automate a couple of processes? Is it to augment a human team? AA is ver...
How good is Automation Anywhere for RPA processes?
From my experience using AA tool, it depends on the applications that you want to automate, because there some applic...
How good is Automation Anywhere for RPA processes?
It is a highly preferred RPA tool. You can check my Automation Anywhere Review to know more.
RPA that Bots can run without centralized control?
Yes, Attended Bots which can run without centralized control Module. RPA Tools like Automation Anywhere, uiPath ,Pow...
How do I choose between UiPath and Microsoft Power Automate?
Microsoft‌ ‌Power‌ ‌Automate‌ ‌is‌ ‌intuitive‌ ‌and‌ ‌easy‌ ‌to‌ ‌integrate‌ ‌and‌ ‌use.‌ ‌I‌ ‌like‌ ‌that‌ ‌there‌ ‌...
How is Automation Anywhere compared to Microsoft Power Automate?
‌Neither‌ ‌solution‌ ‌requires‌ ‌any‌ ‌coding‌ ‌experience,‌ ‌and‌ ‌both‌ ‌are‌ ‌easy‌ ‌to‌ ‌use‌ ‌and‌ ‌have‌ ‌great...
What needs improvement with Moveworks?
Improvements needed for Moveworks include addressing limitations in Paths, such as the inability to utilize more than...
What is your primary use case for Moveworks?
Moveworks serves my organization primarily through its integration with Teams and other platforms like ServiceNow. A ...
What advice do you have for others considering Moveworks?
Most of the things I have already discussed about the features, but the unexpected thing was creating paths on our ow...
 

Also Known As

Automation Anywhere, Testing Anywhere, Automation Anywhere Enterprise, Agentic Process Automation System (Now Certified for WorkSpaces)
Power Automate, Microsoft Flow, MS Power Automate, WinAutomation by Softomotive, ProcessRobot by Softomotive, Minit
No data available
 

Interactive Demo

Demo not available
Demo not available
 

Overview

 

Sample Customers

Google, Linkedin, Cisco, Juniper Networks, DellEMC, Comcast, Mastercard, Quest Diagnostics
1. Coca-Cola 2. General Electric 3. Siemens 4. Accenture 5. Deloitte 6. Johnson & Johnson 7. Ford 8. Nestle 9. Procter & Gamble 10. IBM 11. Amazon 12. Google 13. Microsoft 14. Adobe 15. Cisco 16. Oracle 17. SAP 18. Intel 19. HP 20. Dell 21. Verizon 22. AT&T 23. T-Mobile 24. Walmart 25. Target 26. Home Depot 27. McDonald's 28. Starbucks 29. Nike 30. Apple 31. Facebook 32. Twitter
slack, equinix, appdynamics, nutanix, broadcom, autodesk, medallia, freedom
Find out what your peers are saying about Microsoft Power Automate vs. Moveworks and other solutions. Updated: June 2026.
909,725 professionals have used our research since 2012.