Microsoft Intune vs VMware Workspace ONE comparison

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Comparison Buyer's Guide
Executive Summary
Updated on Apr 21, 2022

We performed a comparison between VMware Workspace ONE and Microsoft Intune based on our users’ reviews in five categories. After reading all of the collected data, you can find our conclusion below.

  • Ease of Deployment: Most Microsoft Intune users, with the exception of a few, say that deployment is not complex. VMware Workspace ONE users say the initial setup is straightforward.
  • Features: Users of both solutions are happy with their stability.

    Microsoft Intune users like its single-pane view, its security and customization capabilities, its protection policies, and its integration with conditional access. However, they feel that the Intune dashboard needs a lot of improvement and that the overall flexibility could be better.

    Valuable features of VMware Workspace ONE include good documentation, remote management, and good security policies. Users would like the SaaS environment to be more responsive, and the patching and fixing to be improved.
  • Pricing: Microsoft Intune users believe the pricing for the product is reasonable. VMware Workspace ONE users consider the solution to be expensive.
  • Service and Support: Microsoft Intune users have mixed opinions on the technical support, saying that it can be a hit or miss with delayed response times. In contrast, VMware Workspace ONE users are happy with the support they receive.
  • ROI: Users of Microsoft Intune have witnessed significant cost savings. Users of VMware Workspace ONE do not mention an ROI.

Comparison Results: Based on the parameters we compared, Microsoft Intune has higher ratings and is more affordable than VMware Workspace ONE.

To learn more, read our detailed Microsoft Intune vs. VMware Workspace ONE Report (Updated: September 2023).
734,156 professionals have used our research since 2012.
Featured Review
Quotes From Members
We asked business professionals to review the solutions they use.
Here are some excerpts of what they said:
Pros
"Intune's most valuable features are the device, compliance, and configuration policies.""I can see that the patch management process is much improved with the bundled patch management option available in Microsoft Intune compared to the KPI deployment required by the other deployment solutions.""The ability to switch between Affinity and non-Affinity enrollment is great.""Its security is most valuable. It gives us a way to secure devices, not only those that are steady. We do have a few tablets and other devices, and it is a way for us to secure these devices and manage them. We know they're out there and what's their status. We can manage their life cycle and verify that they're updated properly.""Autopilot is a great feature. Most users are looking for a zero-touch deployment.""The initial setup is not complex.""I like the group policy management feature, which performs application monitoring and device enrollment.""The one feature we find most useful is the Mobile Application Manager. There are two types, we have the complete MDM and the Mobile Application Manager(MAM). We don't give our users phones, it is their own personal phone, and we need to allow them to have access to the company detail on their phone. We need to create a balance between their own personal data and the company data. We deploy the Mobile Application Manager for them so that we won't be able to interfere with their own personal data."

More Microsoft Intune Pros →

"The solution's single plane of glass approach is beneficial. The endpoint management is very good and specific. One of their competitors is Intune, and you have leaks from other services within the Microsoft ecosystem.""The most valuable feature of VMware Workspace ONE is its reliability.""I would rate the stability as eight out of ten.""The most valuable feature of VMware Workspace ONE is the support for multiple devices. Not only iOS, and Android, but all kinds of platforms, including VR device management. Additionally, it has a tunneling feature, which no other solution provides. Other solutions have to integrate with other tools to have this functionality, whereas VMware Workspace ONE has its own application gateway tunnel.""The solution can scale.""The bigger vendors like VMware, Insight, and MobileIron can assign engineers to customers. You can work with them to develop the right competency to use the product.""We find it to be reliable.""I found the initial setup to be easy."

More VMware Workspace ONE Pros →

Cons
"Could benefit from user having more control over devices.""One big problem with Microsoft is that they're changing the names of the products quite often, or they're quite consistently doing so. Intune is now Endpoint administration. Constantly switching the user interface or the administrative interface makes it quite hard to keep pace. If you are on a two-week holiday and you come back and look at the same screen you have looked at for the last couple of months, it looks different, which is annoying. Changing things around all the time doesn't make it easy.""There should be more support for macOS. Even though macOS is supported by Intune and Microsoft is working very hard to get more features into Intune to manage macOS, that's one thing they can give a lot more attention to.""In terms of what can be improved, I am looking for better enhancements regarding Apple management, not only on the mobile device, but also on the laptop.""Microsoft needs to enhance device-level security, as sometimes when using Microsoft Intune, the device's operating system becomes stuck and requires a full uninstall to remove the Intune bug.""Its configuration is fairly complicated. You have to do quite a bit of discovery to be able to deploy it for a customer. You have to ask them a lot of questions. So, its initial deployment is the biggest challenge. They should make it easier to deploy with the use of Wizards or something else. During the deployment stage, there could be profiles for the customers who are particularly wanting to use certain feature sets of Intune.""The reporting and cost have room for improvement.""An issue we have run into with Microsoft Endpoint Manager is that we cannot patch third-party products like Adobe and Chrome with it."

More Microsoft Intune Cons →

"The bigger vendors like VMware, Insight, and MobileIron can assign engineers to customers. You can work with them to develop the right competency to use the product.""Lacks a modern enterprise mobility management platform.""VMware Workspace ONE platform offers support for Mac Books and we see that there is some room for improvement in that area versus all the products out there.""This product makes use of SAML across the board, which has seven known security flaws. It would be good if the company created a way to protect against SAML flaws. One way would be to integrate a firewall server or an endpoint out in the cloud with which you could establish trust. If you knew nothing about SAML and you did some Google searches about what SAML is, what are the flaws, and what are the known vulnerabilities, eventually, you'll find that there are seven flaws. There are two methods that you can use to solve those seven problems. They essentially involve putting a firewall or putting rules, such as access controls, so that anybody in the world can't just come in, authenticate, and either be a good guy or be someone trying to knock on my door and get into my house. If I could eliminate that, it would be awesome.""The initial setup is a bit complex.""When we had some issues, the support did not respond quickly, and they did not provide a solution.""There should be better compatibility with Linux devices.""Integration with Microsoft needs improvement. There are some dependencies with Microsoft that aren't 100% yet, for example: compliance synchronization."

More VMware Workspace ONE Cons →

Pricing and Cost Advice
  • "Microsoft Intune is moderately priced. There is a monthly license required to use the solution and it is approximately eight dollars per month."
  • "There is a license needed to use the solution and we are on an annual license."
  • "There is a license required to use this solution. However, it was part of a bundle package. Microsoft Intune is far less expensive than other solutions, such as Workspace ONE."
  • "No one can compete with Microsoft when it comes to price, and the features it is offering."
  • "It is reasonable. When you have Microsoft 365 E3 or E5 license, it is already licensed in that license. So, you could say it is free."
  • "Every customer used to purchase licenses based on their needs."
  • "Previously the price was $4 per month per user. Now it's $2.25 per user per month."
  • "It is not a cheap solution. The price for a device when you start using it at a large scale can be improved. It is covered under our enterprise agreement. We pay once a year. I am not aware of any additional costs."
  • More Microsoft Intune Pricing and Cost Advice →

  • "While it is not inexpensive in terms of price, it is definitely worth it."
  • "The price of VMware Workspace ONE is reasonable."
  • "There is a licensing fee for the users, and we pay a low amount for our support costs."
  • "VMware Workspace ONE can fit any organization because if you need more devices there are only additional fees."
  • "Workspace ONE is on the higher end of the pricing band when compared to other players in the market."
  • "VMware Workspace ONE is expensive."
  • "AirWatch would benefit from reducing the license pricing per user per month. Microsoft bundles everything, and then that bundling makes the product free for the customers."
  • "It's definitely a bit on the expensive side. It is more for smaller organizations and not large, massive enterprises. I am not sure about any additional costs. As far as we could tell, the billing was what the billing was."
  • More VMware Workspace ONE Pricing and Cost Advice →

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    Answers from the Community
    SameerRane
    Dhiraj Verma - PeerSpot reviewerDhiraj Verma
    Real User

    If you are only using Windows, it will be a great decision. However, if you are using Mac and Linux you will still need WS1 /JAMF or any other MDM solutions. Intune has extensive capacities on Windows but limited capabilities on MAC. 


    My suggestion will be


     MAC - WS1/JAMF


     Windows : Intune


    Compliance check: Intune for the entire fleet. This will allow you to leverage the conditional access capabilities of Azure AD.  

    User:527249 - PeerSpot reviewerUser:527249
    Real User

    First of all, what is WS1? I think you should have Intune now as part of your E3 subscription (not sure of it, so please check your billing menu). Intune gives you a lot of flexibility to set rules to deploy to systems. 

    Questions from the Community
    Top Answer:Microsoft Intune is a great tool for managing a mobile device fleet while keeping access control. The solution makes it easy to control security and manage the usage of mobile apps when you have a… more »
    Top Answer:Microsoft Intune is a great configuration management tool and has a lot of good things going for it. Here are some of the things I like about it: Pros: Protected productivity: Intune gives you… more »
    Top Answer: Microsoft Intune offers not only an easy-to-deploy data protection and productivity management solution, but also access to both Microsoft’s user community as well as around-the-clock customer… more »
    Top Answer:VMware Workspace One has a powerful set of helpful features. The solution offers very good documentation, the initial setup is easy, and the product is very stable and reliable. I think the fact that… more »
    Top Answer:It is a stable solution. I would rate the stability a ten out of ten.
    Top Answer:It is neither too expensive nor too cheap. The pricing can be improved. Actually, most of the features are included, but some of them are payable. There are add-ons that require additional payment… more »
    Ranking
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    41,344
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    Average Words per Review
    613
    Rating
    8.2
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    21,125
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    16,875
    Reviews
    30
    Average Words per Review
    435
    Rating
    8.2
    Comparisons
    Also Known As
    Intune, MS Intune, Microsoft Endpoint Manager
    VMware AirWatch
    Learn More
    Overview

    Microsoft Intune is a comprehensive cloud-based service that allows you to remotely manage mobile devices and mobile applications without worrying about the security of your organization’s data. Device and app management can be used on company-owned devices as well as personal devices.

    In an increasingly mobile workforce, Microsoft Intune keeps your sensitive data safe while on the move. Microsoft Intune makes it possible for your team members to work anywhere using their mobile devices. Microsoft Intune provides both the flexibility and the control needed for securing all your data on the cloud, no matter where the device with the data is located.

    Microsoft Intune Device Management Key Features

    With Microsoft Intune Device Management you can:

    • Ensure devices and apps are compliant with your security requirements.
    • Rapidly deploy and authenticate apps on all company devices.
    • Remotely access devices to troubleshoot issues or to remove data from them.
    • Generate reports for all devices in the system.
    • Monitor the way users access and share information to protect company information.
    • Set rules and configure settings on personal and organization-owned devices to access data and networks.
    • Create user groups and device groups, allowing you to rapidly access many users and devices simultaneously.

    Mobile Application Management

    Mobile application management in Intune is designed to protect your organization’s data at the application level.

    With Microsoft Intune Application Management you can:

    • Configure apps to run with specific settings enabled.
    • Update existing apps that are already on the device.
    • See reports on which apps are used and monitor their usage.
    • Selectively wipe organization data from apps.
    • Add mobile apps to user groups and devices.

    As part of Microsoft's Enterprise Mobility + Security (EMS) suite, Intune integrates with Azure Active Directory (Azure AD) for access control and with Azure Information Protection for data protection. It also integrates with Microsoft 365 Applications.

    Reviews from Real Users

    Microsoft Intune stands out among its competitors for a number of reasons. Two major ones are its ability to secure all devices under its management and the flexibility that the solution offers its users.

    A computing services manager notes, "Its security is most valuable. It gives us a way to secure devices, not only those that are steady. We do have a few tablets and other devices, and it is a way for us to secure these devices and manage them. We know they're out there and what's their status. We can manage their life cycle and verify that they're updated properly."

    The head of IT engineering at a financial services company writes, "The one feature we find most useful is the Mobile Application Manager. There are two types: we have the complete MDM and the Mobile Application Manager (MAM). We don't give our users phones, it is their own personal phone, and we need to allow them to have access to the company details on their phone. We need to create a balance between their own personal data and the company data. We deploy the Mobile Application Manager for them so that we won't be able to interfere with their own personal data."

    VMware Workspace ONE is an intelligence-driven digital workspace platform that delivers any app on any device. It integrates access control, multi-platform endpoint management, and application management. With the VMware Workspace ONE platform, IT teams can deliver a digital workspace that includes the devices and apps of the company’s choice, but with security and control.

    VMware Workspace ONE is available:

    • As a cloud service
    • On-premises
    • Hybrid

    VMware Workspace ONE Key Features

    • Simple app authentication: VMware Workspace ONE allows end-users to have password-less single sign-on, giving them access to virtually any app (mobile apps, web apps, cloud apps, and Windows apps).

    • Unified Endpoint Management options: VMware Workspace ONE aims to support all devices, offering convenience, access, security, and management that will work for any business.

    • Conditional access: VMware Workspace ONE provides a powerful policy engine to help you make dynamic decisions regarding end-user access rights and to protect sensitive information.

    • Automated app management: With VMware Workspace ONE the application delivery process can be automated, which improves security and compliance. Software packages can be automatically installed, updated, and removed, and automated workflows can also be created.

    VMware Workspace ONE Benefits

    Some of the benefits of using VMware Workspace ONE include:

    • Less IT intervention necessary: Because VMware Workspace ONE has simple app authentication, end-users can help themselves by selecting the applications they need rather than having IT intervene.

    • Smoother employee onboarding: Transform employee onboarding by enabling self-service access to the apps your end-users need to complete their job duties.

    • Compliance: VMware Workspace ONE helps end-users reach compliance by using advanced device restrictions.

    • Real-time visibility: You can have real-time visibility with application, device, and console events that provide detailed information for system monitoring. You can also view logs in the console or export pre-defined reports.

    Workspace ONE Components

    • Workspace ONE Access
    • Workspace ONE UEM
    • VMware Workspace ONE® Intelligence
    • VMware Unified Access Gateway
    • Workspace ONE Intelligent Hub

    Reviews from Real Users

    Below is some feedback from our PeerSpot users who are currently using the solution:

    PeerSpot user Patrick B., Cybersecurity Architect at a tech services company, says, "Its UI is extremely easy to use whether you're an advanced user or a novice user. When I first opened it up and had to learn the product, I was easily a novice. By the end of the third month, I was digging into the backend of the system and using it as a highly advanced user to accomplish what I needed to accomplish, and I was able to do it through the UI mostly."

    Roshan T., Partner Manager North America at a tech company, mentions how satisfied he is with the product, saying, "You can put all your applications on a mobile device, be it a phone or tablet. It is secure and easy to use. Because it is centrally managed, you don't have to do any configuration on the phone. I just got the phone and connected to the central applications. I just downloaded one thing and everything got rolled out. Email, calendar, and other things were deployed centrally. If you don't have AirWatch, you have to configure your phone manually. For example, you need to deploy and configure your email manually and then synchronize everything. It is much simpler when a mobile device is centrally managed."

    Offer
    Learn more about Microsoft Intune
    Learn more about VMware Workspace ONE
    Sample Customers
    Mitchells and Buzzers, Callaway
    Australian Sports Commission, Stockport NHS Foundation Trust, Lomond School, Merck, United Bank, Medical College of Wisconsin, Latymer Upper School, 2gether NHS Foundation Trust, Dowling Aaron Inc., Trillium Lakelands District School Board, Harrogate Grammar School, Duke University Football, Delta Air Lines, Adventist Health System, Giochi Preziosi, Cramlington Learning Village, Intermountain Healthcare, Safexpress, TAG Aviation
    Top Industries
    REVIEWERS
    Computer Software Company20%
    Financial Services Firm17%
    Comms Service Provider12%
    Manufacturing Company6%
    VISITORS READING REVIEWS
    Educational Organization23%
    Computer Software Company13%
    Government7%
    Financial Services Firm6%
    REVIEWERS
    Computer Software Company18%
    Financial Services Firm18%
    Retailer8%
    Comms Service Provider8%
    VISITORS READING REVIEWS
    Computer Software Company15%
    Government9%
    Financial Services Firm8%
    Manufacturing Company7%
    Company Size
    REVIEWERS
    Small Business36%
    Midsize Enterprise12%
    Large Enterprise52%
    VISITORS READING REVIEWS
    Small Business20%
    Midsize Enterprise33%
    Large Enterprise47%
    REVIEWERS
    Small Business23%
    Midsize Enterprise20%
    Large Enterprise57%
    VISITORS READING REVIEWS
    Small Business24%
    Midsize Enterprise14%
    Large Enterprise62%
    Buyer's Guide
    Microsoft Intune vs. VMware Workspace ONE
    September 2023
    Find out what your peers are saying about Microsoft Intune vs. VMware Workspace ONE and other solutions. Updated: September 2023.
    734,156 professionals have used our research since 2012.

    Microsoft Intune is ranked 1st in Enterprise Mobility Management (EMM) with 73 reviews while VMware Workspace ONE is ranked 3rd in Enterprise Mobility Management (EMM) with 34 reviews. Microsoft Intune is rated 8.2, while VMware Workspace ONE is rated 8.2. The top reviewer of Microsoft Intune writes "Enables you to use MDM to lock devices and push restrictions, but isn't as stable as other solutions". On the other hand, the top reviewer of VMware Workspace ONE writes "Quick to set up and easy to implement platform for monitoring and managing mobile endpoints". Microsoft Intune is most compared with Jamf Pro, ManageEngine Endpoint Central, SOTI MobiControl, IBM MaaS360 and Google Cloud Identity, whereas VMware Workspace ONE is most compared with VMware Horizon, Jamf Pro, SOTI MobiControl, Citrix Workspace and ManageEngine Endpoint Central. See our Microsoft Intune vs. VMware Workspace ONE report.

    See our list of best Enterprise Mobility Management (EMM) vendors and best UEM (Unified Endpoint Management) vendors.

    We monitor all Enterprise Mobility Management (EMM) reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.