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Microsoft Intune vs VMware Workspace ONE comparison

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Executive Summary
Updated on April 21, 2022

We performed a comparison between VMware Workspace ONE and Microsoft Intune based on our users’ reviews in five categories. After reading all of the collected data, you can find our conclusion below.

  • Ease of Deployment: Most Microsoft Intune users, with the exception of a few, say that deployment is not complex. VMware Workspace ONE users say the initial setup is straightforward.
  • Features: Users of both solutions are happy with their stability.

    Microsoft Intune users like its single-pane view, its security and customization capabilities, its protection policies, and its integration with conditional access. However, they feel that the Intune dashboard needs a lot of improvement and that the overall flexibility could be better.

    Valuable features of VMware Workspace ONE include good documentation, remote management, and good security policies. Users would like the SaaS environment to be more responsive, and the patching and fixing to be improved.
  • Pricing: Microsoft Intune users believe the pricing for the product is reasonable. VMware Workspace ONE users consider the solution to be expensive.
  • Service and Support: Microsoft Intune users have mixed opinions on the technical support, saying that it can be a hit or miss with delayed response times. In contrast, VMware Workspace ONE users are happy with the support they receive.
  • ROI: Users of Microsoft Intune have witnessed significant cost savings. Users of VMware Workspace ONE do not mention an ROI.

Comparison Results: Based on the parameters we compared, Microsoft Intune has higher ratings and is more affordable than VMware Workspace ONE.

Featured Review
Buyer's Guide
Microsoft Intune vs. VMware Workspace ONE
May 2022
Find out what your peers are saying about Microsoft Intune vs. VMware Workspace ONE and other solutions. Updated: May 2022.
598,116 professionals have used our research since 2012.
Quotes From Members
We asked business professionals to review the solutions they use.
Here are some excerpts of what they said:
Pros
"For the price, the features included with Microsoft are appealing.""The most valuable feature is the UEM capabilities.""If the product works, remote access will be a benefit. To this point we have not had reason to have confidence in achieving that access.""The dashboards, the security, and the customization capabilities work very well for us.""The solution is easy to use and it has good performance.""Remote Wipe and Autopilot is one of the best features.""The technical support of Microsoft Intune is good.""Autopilot is a great feature. Most users are looking for a zero-touch deployment."

More Microsoft Intune Pros →

"The remote management and location capabilities are good.""If an end-user has an issue with a device, the administration has the ability to remote access the device after approval from the end-user.""The initial setup is easy and the deployment doesn't take too long.""A very easy to use solution.""VMware Workspace ONE is a platform that's really good at monitoring and managing mobile endpoints. It can be set up quickly and implemented easily. Technical support for this solution has always been good.""Remote management is most valuable. It allows you to manage multiple types of devices. It is not just limited to laptops or desktops. You can also manage IoT devices. If a device is lost or stolen, you can easily take control of the device without letting any information get leaked.""The solution has very good documentation.""The performance is good, and it is easy to configure."

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Cons
"There needs to be more support for Mac operating systems.""The difficulty of the the roll out is surprisingly difficult considering this product is supposed to be an integrated part of the 365 suite.""I would like to see the ability to deploy custom packages as a Windows 64-bit package, as opposed to the Windows 32-bit, which is the only one available now.""Onboarding of endpoint devices is not straightforward. The onboarding process was a little heavier than I thought it would be. That's the key improvement area. Obviously, the more control you have over the devices, the better it is.""China blocks Google and Google Play Store, which makes installation challenging. Microsoft Intune is a company software, which has to be installed to the app portal or Microsoft Software Center.""It would be helpful if there was proactive remediation.""We would like to see support for Chrome and/or devices for Chromebooks.""In the past, I raised some tickets for the enhancement feature, which was missing in Intune."

More Microsoft Intune Cons →

"I prefer to work with Jamf Pro because it is more specific to working with the iPad features.""Windows 10 management is there, but VMware only recently developed that part, and it's not fully mature. Patch management and other integrations are there as well as the application-pushing part, command line, mandatory commands, etc. Some out-of-the-box solutions should be available to better integrate a broader range of applications and handle application push. That's the roadmap we should look at.""I would like to see some integration with native Microsoft products such as Anti-value.""I'd like to see expanded device support, particularly for IoT things like SCADA devices.""There are some bugs that our team needs to work around. It required some API integration required because visitor integration was not there. For example, we are currently working on a tunnel issue, and VMware doesn't have this solution.""There is no Apple zero-day support for updates.""This product makes use of SAML across the board, which has seven known security flaws. It would be good if the company created a way to protect against SAML flaws. One way would be to integrate a firewall server or an endpoint out in the cloud with which you could establish trust. If you knew nothing about SAML and you did some Google searches about what SAML is, what are the flaws, and what are the known vulnerabilities, eventually, you'll find that there are seven flaws. There are two methods that you can use to solve those seven problems. They essentially involve putting a firewall or putting rules, such as access controls, so that anybody in the world can't just come in, authenticate, and either be a good guy or be someone trying to knock on my door and get into my house. If I could eliminate that, it would be awesome.""The initial setup is a bit complex."

More VMware Workspace ONE Cons →

Pricing and Cost Advice
  • "For Microsoft 365 E5 clients, cost is not an issue as this product is one of the benefits."
  • "The price of Intune is included with the license for Office 365, so we don't have to pay anything extra for it."
  • "The pricing for Microsoft Intune is reasonable. Our clients are satisfied."
  • "The price of Intune is often included as part of a bundle with other Microsoft licenses, which makes it somewhat cheaper."
  • "Licensing depends on how you are providing support to your enterprise, whether it's device-based or user-based."
  • "We work with the subscription rather than a server license. I think it's economical this way because we don't have to have a server license for that, and I think that works in our favor."
  • "Pricing can be improved."
  • "The price could be better."
  • More Microsoft Intune Pricing and Cost Advice →

  • "There is a separate cost for technical support and extra premium features. The pricing should be simplified."
  • "The cost is a little bit high."
  • "VMware Workspace ONE is not cheap; it's quite expensive. However, in the end, they gave us a reasonable price."
  • "If you have a host of custom requirements (including licensing), make sure to set aside enough time for the initial setup because it can take up to a few weeks depending on how complex your environment is."
  • "I think that the price is reasonable."
  • "Pricing is an area that could be improved."
  • "Its pricing was okay for our company."
  • "It's an expensive tool."
  • More VMware Workspace ONE Pricing and Cost Advice →

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    Questions from the Community
    Top Answer: 
    Microsoft Intune is a great tool for managing a mobile device fleet while keeping access control. The solution makes it easy to control security and manage the usage of mobile apps when you have a… more »
    Top Answer: 
    Microsoft Intune offers not only an easy-to-deploy data protection and productivity management solution, but also access to both Microsoft’s user community as well as around-the-clock customer… more »
    Top Answer: 
    Our organization researched both Microsoft Intune and IBM MaaS360 when considering the type of endpoint security tool that we wanted. Ultimately we decided to choose IBM MaaS360 to secure and manage… more »
    Top Answer: 
    VMware Workspace One has a powerful set of helpful features. The solution offers very good documentation, the initial setup is easy, and the product is very stable and reliable. I think the fact that… more »
    Top Answer: 
    Hi, today my recommendation is still in VM Workspace One. In some cases, you will need more servers to realize this but it permits total flexibility in multiple use cases.
    Top Answer: 
    VMware Workspace ONE is a platform that's really good at monitoring and managing mobile endpoints. It can be set up quickly and implemented easily. Technical support for this solution has always been… more »
    Ranking
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    40,328
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    Rating
    7.9
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    24,072
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    33
    Average Words per Review
    475
    Rating
    8.3
    Comparisons
    Also Known As
    Intune, MS Intune
    VMware AirWatch
    Learn More
    Overview

    Microsoft Intune is a comprehensive cloud-based service that allows you to remotely manage mobile devices and mobile applications without worrying about the security of your organization’s data. Device and app management can be used on company-owned devices as well as personal devices.

    In an increasingly mobile workforce, Microsoft Intune keeps your sensitive data safe while on the move. Microsoft Intune makes it possible for your team members to work anywhere using their mobile devices. Microsoft Intune provides both the flexibility and the control needed for securing all your data on the cloud, no matter where the device with the data is located.

    Microsoft Intune Device Management Key Features

    With Microsoft Intune Device Management you can:

    • Ensure devices and apps are compliant with your security requirements.
    • Rapidly deploy and authenticate apps on all company devices.
    • Remotely access devices to troubleshoot issues or to remove data from them.
    • Generate reports for all devices in the system.
    • Monitor the way users access and share information to protect company information.
    • Set rules and configure settings on personal and organization-owned devices to access data and networks.
    • Create user groups and device groups, allowing you to rapidly access many users and devices simultaneously.

    Mobile Application Management

    Mobile application management in Intune is designed to protect your organization’s data at the application level.

    With Microsoft Intune Application Management you can:

    • Configure apps to run with specific settings enabled.
    • Update existing apps that are already on the device.
    • See reports on which apps are used and monitor their usage.
    • Selectively wipe organization data from apps.
    • Add mobile apps to user groups and devices.

    As part of Microsoft's Enterprise Mobility + Security (EMS) suite, Intune integrates with Azure Active Directory (Azure AD) for access control and with Azure Information Protection for data protection. It also integrates with Microsoft 365 Applications.

    Reviews from Real Users

    Microsoft Intune stands out among its competitors for a number of reasons. Two major ones are its ability to secure all devices under its management and the flexibility that the solution offers its users.

    A computing services manager notes, "Its security is most valuable. It gives us a way to secure devices, not only those that are steady. We do have a few tablets and other devices, and it is a way for us to secure these devices and manage them. We know they're out there and what's their status. We can manage their life cycle and verify that they're updated properly."

    The head of IT engineering at a financial services company writes, "The one feature we find most useful is the Mobile Application Manager. There are two types: we have the complete MDM and the Mobile Application Manager (MAM). We don't give our users phones, it is their own personal phone, and we need to allow them to have access to the company details on their phone. We need to create a balance between their own personal data and the company data. We deploy the Mobile Application Manager for them so that we won't be able to interfere with their own personal data."

    VMware Workspace ONE is an intelligence-driven digital workspace platform that delivers any app on any device. It integrates access control, multi-platform endpoint management, and application management. With the VMware Workspace ONE platform, IT teams can deliver a digital workspace that includes the devices and apps of the company’s choice, but with security and control.

    VMware Workspace ONE is available:

    • As a cloud service
    • On-premises
    • Hybrid

    VMware Workspace ONE Key Features

    • Simple app authentication: VMware Workspace ONE allows end-users to have password-less single sign-on, giving them access to virtually any app (mobile apps, web apps, cloud apps, and Windows apps).

    • Unified Endpoint Management options: VMware Workspace ONE aims to support all devices, offering convenience, access, security, and management that will work for any business.

    • Conditional access: VMware Workspace ONE provides a powerful policy engine to help you make dynamic decisions regarding end-user access rights and to protect sensitive information.

    • Automated app management: With VMware Workspace ONE the application delivery process can be automated, which improves security and compliance. Software packages can be automatically installed, updated, and removed, and automated workflows can also be created.

    VMware Workspace ONE Benefits

    Some of the benefits of using VMware Workspace ONE include:

    • Less IT intervention necessary: Because VMware Workspace ONE has simple app authentication, end-users can help themselves by selecting the applications they need rather than having IT intervene.

    • Smoother employee onboarding: Transform employee onboarding by enabling self-service access to the apps your end-users need to complete their job duties.

    • Compliance: VMware Workspace ONE helps end-users reach compliance by using advanced device restrictions.

    • Real-time visibility: You can have real-time visibility with application, device, and console events that provide detailed information for system monitoring. You can also view logs in the console or export pre-defined reports.

    Workspace ONE Components

    • Workspace ONE Access
    • Workspace ONE UEM
    • VMware Workspace ONE® Intelligence
    • VMware Unified Access Gateway
    • Workspace ONE Intelligent Hub

    Reviews from Real Users

    Below is some feedback from our PeerSpot users who are currently using the solution:

    PeerSpot user Patrick B., Cybersecurity Architect at a tech services company, says, "Its UI is extremely easy to use whether you're an advanced user or a novice user. When I first opened it up and had to learn the product, I was easily a novice. By the end of the third month, I was digging into the backend of the system and using it as a highly advanced user to accomplish what I needed to accomplish, and I was able to do it through the UI mostly."

    Roshan T., Partner Manager North America at a tech company, mentions how satisfied he is with the product, saying, "You can put all your applications on a mobile device, be it a phone or tablet. It is secure and easy to use. Because it is centrally managed, you don't have to do any configuration on the phone. I just got the phone and connected to the central applications. I just downloaded one thing and everything got rolled out. Email, calendar, and other things were deployed centrally. If you don't have AirWatch, you have to configure your phone manually. For example, you need to deploy and configure your email manually and then synchronize everything. It is much simpler when a mobile device is centrally managed."

    Offer
    Learn more about Microsoft Intune
    Learn more about VMware Workspace ONE
    Sample Customers
    Mitchells and Buzzers, Callaway
    Australian Sports Commission, Stockport NHS Foundation Trust, Lomond School, Merck, United Bank, Medical College of Wisconsin, Latymer Upper School, 2gether NHS Foundation Trust, Dowling Aaron Inc., Trillium Lakelands District School Board, Harrogate Grammar School, Duke University Football, Delta Air Lines, Adventist Health System, Giochi Preziosi, Cramlington Learning Village, Intermountain Healthcare, Safexpress, TAG Aviation
    Top Industries
    REVIEWERS
    Computer Software Company25%
    Financial Services Firm17%
    Comms Service Provider8%
    Pharma/Biotech Company6%
    VISITORS READING REVIEWS
    Computer Software Company23%
    Comms Service Provider20%
    Government8%
    Financial Services Firm5%
    REVIEWERS
    Computer Software Company14%
    Financial Services Firm14%
    Retailer8%
    Transportation Company8%
    VISITORS READING REVIEWS
    Computer Software Company25%
    Comms Service Provider20%
    Government7%
    Financial Services Firm5%
    Company Size
    REVIEWERS
    Small Business28%
    Midsize Enterprise12%
    Large Enterprise61%
    VISITORS READING REVIEWS
    Small Business20%
    Midsize Enterprise18%
    Large Enterprise62%
    REVIEWERS
    Small Business19%
    Midsize Enterprise22%
    Large Enterprise59%
    VISITORS READING REVIEWS
    Small Business16%
    Midsize Enterprise16%
    Large Enterprise68%
    Buyer's Guide
    Microsoft Intune vs. VMware Workspace ONE
    May 2022
    Find out what your peers are saying about Microsoft Intune vs. VMware Workspace ONE and other solutions. Updated: May 2022.
    598,116 professionals have used our research since 2012.

    Microsoft Intune is ranked 1st in Enterprise Mobility Management (EMM) with 72 reviews while VMware Workspace ONE is ranked 3rd in Enterprise Mobility Management (EMM) with 35 reviews. Microsoft Intune is rated 7.8, while VMware Workspace ONE is rated 8.2. The top reviewer of Microsoft Intune writes "Unified endpoint management that has the flexibility of stand-alone components". On the other hand, the top reviewer of VMware Workspace ONE writes "A straightforward setup with a good set of features and very good documentation". Microsoft Intune is most compared with Jamf Pro, ManageEngine Desktop Central, Google Cloud Identity, IBM MaaS360 and SOTI MobiControl, whereas VMware Workspace ONE is most compared with VMware Horizon 7, Jamf Pro, SOTI MobiControl, Microsoft Remote Desktop Services and Citrix Workspace. See our Microsoft Intune vs. VMware Workspace ONE report.

    See our list of best Enterprise Mobility Management (EMM) vendors.

    We monitor all Enterprise Mobility Management (EMM) reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.