"Integration with Active Directory and the Azure platform make it a complete solution."
"Quick backups and restores of data are the most valuable features. It is important that it is an easy solution to integrate with the SAML authentication of our tenant, so we can have our users log into the systems and do their own restores, if needed."
"It has significantly reduced the amount of manual work required to manage your backup operations. We're going from an on-prem to a non-on-prem, we're all doing nonsolutions. So we really can't compare it against anything else."
"In terms of the speed of backup, it operates seamlessly, so I'd rate it as excellent... with my daily use and workload, quite honestly I don't even notice when it backs up."
"It's taken our backup from being a full-time job to being when you need it, set it up. Our users could be empowered to access their own data backups. Which means we can alleviate a lot of the administration from the backup administrator."
"The compression and deduplication are great for optimizing bandwidth and speed. I don't have to worry about it or think about it, and, because it's a SaaS solution, I don't have to worry about the storage size."
"It's very easy to set up the storage across all platforms. This allows us to be dynamic and change on-the-fly."
"This solution gives me the full insight without having to use other products, metrics, or reporting tools."
"Rubrik Go is very simple to use."
"The solution is easy to install; our team just has to put together the plan, give it to IT and let them handle it. Other solutions are quite complex, but this is much simpler."
"The most valuable feature is the ease of use for backing up VMs."
"The most valuable feature is the storage efficiency, as the storage footprint is very good."
"There is room for improvement in the Knowledge Base and error reporting. I would like to see best practices in the Knowledge Base, and have the ability to diagnose errors without contacting support."
"The setup was a little bit difficult for a non-IT person like me. My OneDrive is protected by multifactor authentication, and to get the backup to begin behind that multifactor authentication took a little bit of almost customized support, even though I was following the instructions and the videos. That process could have been easier."
"I would like to see more customizable reports. I have reports going right now, but the daily report, for example, shows something like 40 jobs that ran when there are just a few endpoints on there. I'd like to just know if the endpoint was successfully backed up, not how many times. More customizable reports would be nice to have."
"I would like to see some of the code execute a little bit better when I add new licenses and assign licenses to users. I'd like to see that information update a little quicker."
"For simpler environments, they have some templates for startups. Possibly for a smaller environment, they need to do more automatic configuration and selections of users who want to do backups. This is mainly for smaller environments. I would like them to have the same system fit for all environments: small and big environments. Currently, we have to do a lot of configuration of the layout, which takes time. This solution is appropriate for enterprise-level enterprise, but I would like it to be easier to use for SMB environments."
"The navigation of it needs improvement in terms of the UX. The product itself, it works as expected. It's all user experience and user interface improvements that could be made and it could be made a little more consumer-friendly."
"Getting my guys the right access has a learning curve. Sometimes, it is, "Oh, okay. I think I got it for you." Then, they say, "Oh, nope. I logged in but I can't see this." Then, it is, "Okay, hold on. Give me a second. Let me change that. Okay, it's this one." That learning curve has probably taken a little bit longer than some simpler things. So, Metallic has some granularity, and as a systems administrator, I appreciate that. At the same time, I also realize that I have to learn it."
"You should be able to add more workloads to Rubrik Go."
"I would like to see better integration with applications, such as those from Microsoft, to make backing up from those applications simpler."
"If you were to compare it to, say, EMC, the availability of the documentation, training programs, and end-user education aren't as good. Rubrik could improve this."
"Integration with the client is something that needs to be improved."
Metallic is ranked 1st in SaaS Backup with 7 reviews while Rubrik Go is ranked 5th in SaaS Backup with 4 reviews. Metallic is rated 9.2, while Rubrik Go is rated 7.4. The top reviewer of Metallic writes "A simple, flexible, set-and-forget SaaS solution". On the other hand, the top reviewer of Rubrik Go writes "Easy to install with a large cloud compatibility but needs better documentation". Metallic is most compared with Veeam Backup for Office 365, Veeam Backup & Replication, Druva inSync, Commvault and NetApp SaaS Backup, whereas Rubrik Go is most compared with AWS Backup, Cobalt Iron and Clumio. See our Metallic vs. Rubrik Go report.
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