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McAfee ePolicy Orchestrator vs Zscaler Zero Trust Exchange Platform comparison

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Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Torq
Sponsored
Average Rating
8.6
Reviews Sentiment
6.4
Number of Reviews
6
Ranking in other categories
Security Orchestration Automation and Response (SOAR) (5th), AI-SOC (3rd), AI-Powered Security Automation (2nd)
McAfee ePolicy Orchestrator
Average Rating
8.0
Reviews Sentiment
6.5
Number of Reviews
43
Ranking in other categories
Security Orchestration Automation and Response (SOAR) (17th)
Zscaler Zero Trust Exchange...
Average Rating
8.4
Reviews Sentiment
6.9
Number of Reviews
66
Ranking in other categories
Data Loss Prevention (DLP) (6th), Cloud Access Security Brokers (CASB) (9th), Application Control (6th), ZTNA as a Service (1st), Secure Access Service Edge (SASE) (4th), Remote Browser Isolation (RBI) (1st)
 

Mindshare comparison

Security Orchestration Automation and Response (SOAR) Mindshare Distribution
ProductMindshare (%)
McAfee ePolicy Orchestrator1.3%
Microsoft Sentinel12.2%
Palo Alto Networks Cortex XSOAR8.8%
Other77.7%
Security Orchestration Automation and Response (SOAR)
Secure Access Service Edge (SASE) Mindshare Distribution
ProductMindshare (%)
Zscaler Zero Trust Exchange Platform9.5%
Prisma Access by Palo Alto Networks11.8%
Cato SASE Cloud Platform9.8%
Other68.9%
Secure Access Service Edge (SASE)
 

Featured Reviews

Nimrod Vardi - PeerSpot reviewer
Global IT Director at OpenWeb
Automation workflows have transformed our IT, enabling secure just-in-time access control
We work with them quite often, so we have a direct line regarding areas in Torq that have room for improvement. If we have a feature request, we can request it. I do not have anything in mind at the moment. We were a design partner for a short while, so we feel that they listen and that users of the system have an impact on the way the system is designed for the better. They have a new community, which is something that I personally suggested years ago. There are many people like me in different places and they might have already built the workflow that I need. Having the option to share workflows or to jump on a thread and say I have this need, did anyone ever build a workflow for it, is amazing. Someone would jump in and say yes, sure, here, take this workflow. I think this is an amazing thing and I really hope that the community will come alive because I think this is really powerful. This is something that I already suggested and it did happen eventually, and I am quite happy with it. I do not have any specific feature in mind that I have a need for at the moment.
PankajKumar24 - PeerSpot reviewer
IT Manager at Gigabit Technologies Pvt Ltd
Centralized management console enhances deployment and threat detection processes
Some drawbacks include difficulty in supporting improvements because we don't get proper response from Trellix support, so there is a need to improve the support.In using McAfee ePolicy Orchestrator as an on-premise solution, we face challenges such as login issues and stopped services, where Trellix does not provide prompt responses. They request time for logs for analysis, and after about 10 to 11 days, this ticket was finally closed.
Zaheer_Khan - PeerSpot reviewer
Cybersecurity Senior Program Manager at Dayforce
Secure access has improved remote work and has reduced vulnerabilities across our workforce
Zscaler Zero Trust Exchange Platform probably needs to be more efficient because scanning takes a lot of time. Some vulnerabilities create issues, and when we wanted to identify the source of the vulnerabilities, specifically focusing on mobile ID and related areas, it was unable to provide assistance. However, according to discussions with Zscaler Zero Trust Exchange Platform, they said that by the end of mid-2026, they are exploring these features, and probably those features can be incorporated or embedded into this particular system. That is the only major negative point.In terms of responses, Zscaler Zero Trust Exchange Platform is good. In terms of controlling vulnerability, it is good. The only cons I have noticed is that it is a bit slower, and sometimes it is unable to identify the source. These are the key areas for improvement.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"What I appreciate most about Torq is that it is an essential part of our system."
"If I review about 100 vendors that I might work with, Torq is definitely in the top five that gave me personally investment back, just because every bit of effort I put into Torq eventually became a workflow that gave it back to me."
"As an analyst, it has demonstrated potential to reduce workforce requirements and time needed for related activities."
"Using that one piece of AI, we auto-closed 511 cases in quarter four alone."
"Any request that comes in, regardless of how complex it is, I can accomplish it with Torq."
"Once I started to use the system and I saw the potential, it changed all of our work in IT."
"It is a highly scalable solution. Scalability-wise, I rate the solution a ten out of ten."
"I like the solution's feasibility. McAfee ePolicy Orchestrator is also better and easier to use than other ePOs."
"The central manager policy means we have almost all client modules in one solution."
"We get fewer false positives than with other solutions."
"The solution's best part is that it is very easy to manage McAfee Agent."
"The advantages of McAfee ePolicy Orchestrator include being a centralized management console, which we possess when managing multiple solutions in Trellix DLP and EPP through the EPO solution."
"The most valuable feature of the McAfee ePolicy Orchestrator is agent communication."
"The solution provides excellent advanced analytics capabilities and the integration capabilities make it straightforward to integrate McAfee ePolicy Orchestrator with IT workflow systems."
"The solution offers a simplified network infrastructure and security functions and it enables secure remote access for the users"
"The tool's scalability is good."
"The policies are very easy to implement."
"The customer service and support are very good."
"From a cost perspective, I would say fair market value, and then from an efficiency perspective, I notice a very good user experience, which is easy to use with Zscaler Zero Trust Exchange Platform."
"Zscaler Cloud DLP provides you with basic DLP features that you get out of the box such as keywords, regular expressions, and data identifiers, for example, your social security numbers, and credit card numbers, with everything built into the product, so you can directly use those features within the policies. You don't need to create it from scratch, and to me, this is the biggest benefit of Zscaler Cloud DLP. You have a lot of templates to choose from in the solution, rather than having to create templates from scratch or reinvent templates."
"This secure connection allows users to connect to the Zscaler VPN and access the resources on the office network, making it a highly valuable component of our system."
"It is a stable solution."
 

Cons

"Regarding the pricing of Torq, I would say it is expensive."
"Regarding stability, I have noticed some lagging, crashing, and downtime, which is one of my largest gripes."
"It was able to capture data but was unable to differentiate between the agent hostname we are using and the hostname that resides on the back end of the Internet."
"Even now, we have workflows that are in production that use AI steps and I get different results, making it unusable to some degree."
"The initial deployment of Torq was not easy."
"There should be more insights and completeness into the cyber kill chain, similar to CrowdStrike and SentinelOne. It just seems a little outdated in being 100% signature-based without all of the insights and protections that come with CrowdStrike and SentinelOne. Overall, they've got some catching up to do if they plan to compete in the comprehensive EDR space."
"McAfee ePolicy Orchestrator needs to upgrade the technology; it's like their area function is not quite as good as compared to other market vendors."
"McAfee ePolicy Orchestrator should improve its integration with other tools."
"The solution sometimes has some false positives on IP addresses, from the web control aspect of the product. This needs to be improved."
"McAfee should improve in terms of customer support and assigning a knowledgeable TAM to customers."
"It would be highly beneficial if the metrics or dashboards could be customized"
"The installation process is quite difficult and requires technical support."
"One thing that I don't like is that McAfee products change very often and upgrade very often."
"Sometimes, support takes time since the solution has some bugs that need fixing."
"Zscaler Private Access's reporting is poor. We should have more insight into the reports regarding what is blocked and allowed."
"Conflicts arise if you do not have the same management teams on the product."
"You won't find anything that can help you with the configuration part and other areas related to the product if you search for proper or exact details of Zscaler Cloud DLP online in very easy language."
"Zscaler CASB should include integrations with other SaaS applications."
"I rate it a seven because I am still working through some kinks from a performance and a support perspective."
"An area for improvement would be the ease of configuration."
"There are latency issues with the solution. They are small, however, they are there when you compare it to other vendors."
 

Pricing and Cost Advice

Information not available
"This solution is priced in the mid-range."
"$The price of McAfee ePolicy Orchestrator is expensive, it is approximately $6,000 to $9,000 per license annually."
"Compared to other Antivirus products, the cost of this solution is a bit high."
"There is a license required to use this solution. If we use the additional components, such as DLP encryption, there is an additional cost. However, it is similar to a separate product altogether. If you want to use that or not, it is optional, but when you use it, it will cost you additional pricing."
"McAfee ePolicy Orchestrator is not an expensive solution."
"McAfee tries to package different things into different products, then sell them as different products with different licenses. They just split everything up into multiple things. That's just their sales pitch and how they do it."
"For large enterprise companies, the price should be alright, but for small businesses, the uptake might be slow because, for these clients, the price doesn't look very attractive."
"McAfee ePolicy Orchestrator is a cheaply priced product, meaning it is not expensive since McAfee provides a free version of ePO, which includes phone support as well."
"The cost is expensive. It depends on the number of users."
"The technical support is good."
"It is an auto-renewal subscription service."
"The pricing is quite high, especially when it comes to the gateway."
"It's expensive currently. But when purchasing for a large number of users, there's room to negotiate. It's really up to the procurement team."
"There is definitely an ROI."
"The solution is expensive."
"In terms of market positioning, I would describe Zscaler Private Access as offering optimal pricing. Based on our experience, Cato Networks tends to be slightly more expensive."
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Top Industries

By visitors reading reviews
Financial Services Firm
14%
Comms Service Provider
9%
Manufacturing Company
8%
Outsourcing Company
6%
Manufacturing Company
8%
Performing Arts
8%
Marketing Services Firm
8%
University
8%
Financial Services Firm
13%
Computer Software Company
10%
Manufacturing Company
10%
Insurance Company
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Midsize Enterprise3
Large Enterprise4
By reviewers
Company SizeCount
Small Business13
Midsize Enterprise11
Large Enterprise19
By reviewers
Company SizeCount
Small Business16
Midsize Enterprise12
Large Enterprise42
 

Questions from the Community

What needs improvement with Torq?
We do not utilize the AI features that much. When it comes to general AI features of Torq, we are just slowly startin...
What is your primary use case for Torq?
Torq markets itself as a security tool, and we do use them for security, but not in the traditional sense they market...
What advice do you have for others considering Torq?
I would rate Torq an eight overall. I feel that Torq is as good as the effort you put into it. The limitations are ve...
Which is better - Mcafee's MVision ePO or ePolicy Orchestrator?
Our organization ran comparison tests to determine whether Mcafee's MVision ePO or ePolicy Orchestrator network secur...
What do you like most about McAfee MVISION ePO?
McAfee ePolicy Orchestrator's performance is good.
What is the better solution - Prisma Access or Zscaler Private Access?
We looked into Prisma Access before choosing Zscaler Private Access (ZPA). Palo Alto’s Prisma Access is a secure ac...
What do you like most about Zscaler SASE?
The most valuable features of Zscaler Private Access are reliability, scalability, and availability.
What needs improvement with Zscaler SASE?
The solution needs to improve a lot of aspects.
 

Also Known As

No data available
McAfee ePO, ePolicy Orchestrator, Intel Security ePolicy Orchestrator, McAfee MVISION ePO
Zscaler SASE, Zscaler DLP, Zscaler CASB, Zscaler CSPM, Zscaler Browser Isolation, Zscaler Posture Control
 

Overview

 

Sample Customers

Information Not Available
Brelje & Race, Cognizant, Sutherland Global Services, Eagle Rock Energy, Arab National Bank, Bank Central Asia, Kleberg Bank, Leading Mexican Bank, SF Police Credit Union, Macquarie Telecom, Seagate Technology, Blackburn & Darwen Council, California Department of Corrections & Rehabilitation, IRCEP, Major U.S. State Government, State of Alaska, State of Colorado, Cemex, Deutsche Edelstahlwerke
Siemens, AutoNation, GE, NOV
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