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McAfee ePolicy Orchestrator vs Zscaler Zero Trust Exchange Platform comparison

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Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Torq
Sponsored
Average Rating
8.6
Reviews Sentiment
6.6
Number of Reviews
7
Ranking in other categories
Security Orchestration Automation and Response (SOAR) (4th), AI-SOC (3rd), AI-Powered Security Automation (2nd)
McAfee ePolicy Orchestrator
Average Rating
8.0
Reviews Sentiment
6.5
Number of Reviews
43
Ranking in other categories
Security Orchestration Automation and Response (SOAR) (16th)
Zscaler Zero Trust Exchange...
Average Rating
8.4
Reviews Sentiment
6.9
Number of Reviews
67
Ranking in other categories
Data Loss Prevention (DLP) (6th), Cloud Access Security Brokers (CASB) (8th), Application Control (5th), ZTNA as a Service (1st), Secure Access Service Edge (SASE) (2nd), Remote Browser Isolation (RBI) (1st)
 

Mindshare comparison

Security Orchestration Automation and Response (SOAR) Mindshare Distribution
ProductMindshare (%)
McAfee ePolicy Orchestrator1.5%
Microsoft Sentinel11.2%
Palo Alto Networks Cortex XSOAR8.6%
Other78.7%
Security Orchestration Automation and Response (SOAR)
Secure Access Service Edge (SASE) Mindshare Distribution
ProductMindshare (%)
Zscaler Zero Trust Exchange Platform9.1%
Prisma Access by Palo Alto Networks10.8%
Cato SASE Cloud Platform9.4%
Other70.7%
Secure Access Service Edge (SASE)
 

Featured Reviews

Nimrod Vardi - PeerSpot reviewer
Global IT Director at OpenWeb
Automation workflows have transformed our IT, enabling secure just-in-time access control
We work with them quite often, so we have a direct line regarding areas in Torq that have room for improvement. If we have a feature request, we can request it. I do not have anything in mind at the moment. We were a design partner for a short while, so we feel that they listen and that users of the system have an impact on the way the system is designed for the better. They have a new community, which is something that I personally suggested years ago. There are many people like me in different places and they might have already built the workflow that I need. Having the option to share workflows or to jump on a thread and say I have this need, did anyone ever build a workflow for it, is amazing. Someone would jump in and say yes, sure, here, take this workflow. I think this is an amazing thing and I really hope that the community will come alive because I think this is really powerful. This is something that I already suggested and it did happen eventually, and I am quite happy with it. I do not have any specific feature in mind that I have a need for at the moment.
Binu Haneef - PeerSpot reviewer
System Administrator at Sky News Arabia
Comprehensive security management enabled through efficient integration and automation
McAfee ePolicy Orchestrator helps automate routine security tasks. We created customized automation. For example, when we did not have an EDR or XDR solution, we created tasks exclusively for detection and response automation and automatic segregation of infected PCs. The ability to customize the dashboard in McAfee ePolicy Orchestrator helps us significantly. The main feature is automation for auto-segmentation and segregation. As we are in an AI era, McAfee can focus on AI tools. Instead of putting manual effort into each security-related task, it can implement more advanced automation using AI. This enhancement could improve cybersecurity significantly. Regarding the reporting area in McAfee ePolicy Orchestrator, we are satisfied with what we currently have. Our cybersecurity team needs customized reports beyond the default ones. We have more than 20 separate reports for identifying threats, managing, and understanding the security posture of our company and assets.
Vibin Thomas - PeerSpot reviewer
Team Lead, Technical Content Security at Valuepoint Systems
Zero trust access has transformed remote connectivity and now simplifies secure app usage
Zscaler Zero Trust Exchange Platform, especially Zscaler Private Access, is very strong, though there are a few areas where improvements can be made. One challenge observed is around initial troubleshooting and visibility. While Zscaler Private Access provides logs, it can sometimes take time to pinpoint the exact cause of access issues, especially in complex environments with multiple policies and identity integration. Another area is the dependency on identity and connector health. Since Zscaler Private Access is heavily reliant on app connectors and identity providers, any issues with these components can impact user access, making proper monitoring critical. During the initial setup, policy configuration and application onboarding require careful planning, especially for larger environments with many applications. These challenges are manageable with proper design and monitoring. Overall, the platform delivers strong security and user experience. I would recommend a few improvements, especially around user interface, reporting, and troubleshooting experience. From a user interface perspective, while the platform is powerful, the policy configuration and navigation can feel complex, especially for new users. A more simplified and intuitive layout for policy mapping and application access would help reduce the learning curve. In terms of reporting, Zscaler Private Access provides logs, but having more built-in customizable dashboards and analytics would be very helpful. Better visibility into user access patterns, application performance, and real-time troubleshooting insights would improve operational efficiency. From a support and troubleshooting standpoint, it would be beneficial to have more granular centralized visibility, allowing for quick end-to-end tracing of a user request from authentication to application access without switching between multiple views. These improvements would make the platform even more efficient, especially for large-scale enterprise environments.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Any request that comes in, regardless of how complex it is, I can accomplish it with Torq."
"If I review about 100 vendors that I might work with, Torq is definitely in the top five that gave me personally investment back, just because every bit of effort I put into Torq eventually became a workflow that gave it back to me."
"Torq's unified platform approach to AI, SOAR, automation, and case management is superior compared to my experience managing multiple point solutions."
"What I appreciate most about Torq is that it is an essential part of our system."
"Using that one piece of AI, we auto-closed 511 cases in quarter four alone."
"As an analyst, it has demonstrated potential to reduce workforce requirements and time needed for related activities."
"Since we started working with Torq, I am handling much fewer alerts, it is becoming really easy for me to handle an alert, I have all the information that I need, I do not need to connect to different vendors to receive this information, and the main thing I got from Torq is time, which now helps me to build another automated system and learn."
"Once I started to use the system and I saw the potential, it changed all of our work in IT."
"From a management point of view, ePO is one of the best solutions out there."
"The policy auditing, policy management, and device auditing are all valuable features. Our customers appreciated the ability to get alerts to system-wide events from a single view."
"The best part is management in McAfee ePolicy Orchestrator."
"What I like the most is the ability to manage centrally, to manage the various devices, the platform, and the endpoint, all from one console."
"We implemented data transfer protection, which allows transfer in one direction only. Users can copy from the PC to the USB but not from the USB to the PC. That way, if someone is carrying a virus on a USB, it will not be transferred to the PC."
"The solution's best part is that it is very easy to manage McAfee Agent."
"In this cyberworld, McAfee is the best software to protect our machines."
"The advantages of McAfee ePolicy Orchestrator include being a centralized management console, which we possess when managing multiple solutions in Trellix DLP and EPP through the EPO solution."
"It's one of the easier products on the market as far as set-ups and deployments. Even across their whole product suite, they've made it pretty simple."
"I like the web filtering capabilities."
"The UI is easy to use."
"Overall, the solution does a pretty good job at web filtering."
"The VPN is great for the stability on offer and for the cloud updates and insights you can get."
"The scalability is pretty good."
"I find all Zscaler Private Access features valuable because each replaces flawed technologies, such as EPAs being replacements for VPN and PR as a replacement for PAM, so I can't mention only one valuable feature. Overall, Zscaler Private Access is a good solution."
"The most valuable feature is the manageability of the micro tunnels."
 

Cons

"The initial deployment of Torq was not easy."
"The initial deployment of Torq was not easy."
"Even now, we have workflows that are in production that use AI steps and I get different results, making it unusable to some degree."
"Regarding stability, I have noticed some lagging, crashing, and downtime, which is one of my largest gripes."
"We have MCP that we are working with our cloud security platform, and we wanted to connect this MCP to the case management."
"Regarding the pricing of Torq, I would say it is expensive."
"It was able to capture data but was unable to differentiate between the agent hostname we are using and the hostname that resides on the back end of the Internet."
"McAfee ePolicy Orchestrator support has been helpful. However, sometimes when I raise the case they take a while to answer. For example, the last time I used them it took them two weeks to reply back by email. No one has contacted me back since. They should improve their service."
"As for improvements, I think that putting everything on a cloud and one console would be a great idea and would be useful for customers."
"They have to do something to make the solution more resilient or recoverable from power failure events, which may include creating their own database."
"The way that ePolicy launches the updates is very slow. It would be great if that was faster."
"There are some issues relating to the automation of reports. That's why I wanted the DLP reports. There are some problems in this area. Sometimes it does not work even though all the configuration words are right. There are also some problems with automatic updates."
"I have noticed several times that some viruses were not detected by McAfee ENS and we had to escalate support and modify detection signatures."
"There is a problem when it comes to agent communication and duplicate records, where the rebooting of a machine leads to the installation of a new agent and you get a lot of duplicate records that ultimately affect your compliance monitoring."
"Lacks a single plug-in for multiple uses."
"Zscaler Private Access also needs improvement in terms of its interface and security."
"There are latency issues with the solution. They are small, however, they are there when you compare it to other vendors."
"To enhance their offering, it is advisable for them to focus on strengthening the foundation of their architecture. Additionally, they should consider integrating a broader range of services that go beyond what managed service providers typically offer independently."
"The product is not reliable."
"Another area of improvement is implementation through non-client connectors. The solution can be implemented in two ways. One uses the back file; the other one uses client connectors. So the client connector is pretty fast, but when it comes to non-client connectors and procedures, it's kind of delayed and slow."
"The granularity in blocking is not sufficient, as new domains are automatically blocked for 30 days without further information."
"Price-wise, it is a costly product and it should be reduced."
"We have issues with the tool's maintenance and networking. It should be able to work in offline mode as well."
 

Pricing and Cost Advice

Information not available
"On a scale from one to ten, where one is cheap, and ten is expensive, I rate the solution's pricing a three out of ten."
"McAfee tries to package different things into different products, then sell them as different products with different licenses. They just split everything up into multiple things. That's just their sales pitch and how they do it."
"$The price of McAfee ePolicy Orchestrator is expensive, it is approximately $6,000 to $9,000 per license annually."
"It is attractively priced. It is a fraction of what we're going to pay for CrowdStrike or SentinelOne, but it only has a fraction of the capabilities as well."
"Compared to other Antivirus products, the cost of this solution is a bit high."
"For large enterprise companies, the price should be alright, but for small businesses, the uptake might be slow because, for these clients, the price doesn't look very attractive."
"It's an expensive solution"
"McAfee ePolicy Orchestrator is a cheaply priced product, meaning it is not expensive since McAfee provides a free version of ePO, which includes phone support as well."
"Zscaler CASB is an expensive solution."
"Zscaler Private Access can be an expensive solution, depending on the license type you will purchase."
"The product is a bit expensive."
"The solution is expensive."
"The product is a little more expensive than other tools."
"It is an auto-renewal subscription service."
"Zscaler Private Access is extremely expensive."
"In terms of market positioning, I would describe Zscaler Private Access as offering optimal pricing. Based on our experience, Cato Networks tends to be slightly more expensive."
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Top Industries

By visitors reading reviews
Financial Services Firm
13%
Construction Company
10%
Comms Service Provider
9%
Manufacturing Company
8%
Financial Services Firm
9%
Manufacturing Company
8%
Performing Arts
7%
Marketing Services Firm
7%
Financial Services Firm
12%
Manufacturing Company
10%
Computer Software Company
9%
Insurance Company
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Midsize Enterprise3
Large Enterprise4
By reviewers
Company SizeCount
Small Business13
Midsize Enterprise11
Large Enterprise19
By reviewers
Company SizeCount
Small Business16
Midsize Enterprise12
Large Enterprise44
 

Questions from the Community

What needs improvement with Torq?
This is exactly what we discussed two days ago with the Torq team. We told them where we want to see improvements. Fo...
What is your primary use case for Torq?
I use Torq as my case management and alert system. Working as a SOC analyst, the first thing I do every morning is ge...
What advice do you have for others considering Torq?
I would definitely recommend Torq. I have no doubt, really. When we looked for another vendor, Torq really answered a...
Which is better - Mcafee's MVision ePO or ePolicy Orchestrator?
Our organization ran comparison tests to determine whether Mcafee's MVision ePO or ePolicy Orchestrator network secur...
What do you like most about McAfee MVISION ePO?
McAfee ePolicy Orchestrator's performance is good.
What is the better solution - Prisma Access or Zscaler Private Access?
We looked into Prisma Access before choosing Zscaler Private Access (ZPA). Palo Alto’s Prisma Access is a secure ac...
What needs improvement with Zscaler SASE?
The solution needs to improve a lot of aspects.
What is your primary use case for Zscaler SASE?
We are using Zscaler Zero Trust Exchange for its Zscaler Internet Access service. It provides web security, DLP, data...
 

Also Known As

No data available
McAfee ePO, ePolicy Orchestrator, Intel Security ePolicy Orchestrator, McAfee MVISION ePO
Zscaler SASE, Zscaler DLP, Zscaler CASB, Zscaler CSPM, Zscaler Browser Isolation, Zscaler Posture Control
 

Overview

 

Sample Customers

Information Not Available
Brelje & Race, Cognizant, Sutherland Global Services, Eagle Rock Energy, Arab National Bank, Bank Central Asia, Kleberg Bank, Leading Mexican Bank, SF Police Credit Union, Macquarie Telecom, Seagate Technology, Blackburn & Darwen Council, California Department of Corrections & Rehabilitation, IRCEP, Major U.S. State Government, State of Alaska, State of Colorado, Cemex, Deutsche Edelstahlwerke
Siemens, AutoNation, GE, NOV
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