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McAfee ePolicy Orchestrator vs Zscaler Zero Trust Exchange Platform comparison

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Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Torq
Sponsored
Average Rating
8.6
Reviews Sentiment
6.4
Number of Reviews
6
Ranking in other categories
Security Orchestration Automation and Response (SOAR) (6th), AI-SOC (7th), AI-Powered Security Automation (2nd)
McAfee ePolicy Orchestrator
Average Rating
8.0
Reviews Sentiment
6.5
Number of Reviews
43
Ranking in other categories
Security Orchestration Automation and Response (SOAR) (13th)
Zscaler Zero Trust Exchange...
Average Rating
8.4
Reviews Sentiment
6.9
Number of Reviews
66
Ranking in other categories
Data Loss Prevention (DLP) (6th), Cloud Access Security Brokers (CASB) (9th), Application Control (6th), ZTNA as a Service (1st), Secure Access Service Edge (SASE) (4th), Remote Browser Isolation (RBI) (1st)
 

Mindshare comparison

Security Orchestration Automation and Response (SOAR) Market Share Distribution
ProductMarket Share (%)
McAfee ePolicy Orchestrator1.3%
Microsoft Sentinel12.4%
Palo Alto Networks Cortex XSOAR9.0%
Other77.3%
Security Orchestration Automation and Response (SOAR)
Secure Access Service Edge (SASE) Market Share Distribution
ProductMarket Share (%)
Zscaler Zero Trust Exchange Platform9.7%
Prisma Access by Palo Alto Networks12.3%
Cato SASE Cloud Platform10.2%
Other67.8%
Secure Access Service Edge (SASE)
 

Featured Reviews

Nimrod Vardi - PeerSpot reviewer
Global IT Director at OpenWeb
Automation workflows have transformed our IT, enabling secure just-in-time access control
We work with them quite often, so we have a direct line regarding areas in Torq that have room for improvement. If we have a feature request, we can request it. I do not have anything in mind at the moment. We were a design partner for a short while, so we feel that they listen and that users of the system have an impact on the way the system is designed for the better. They have a new community, which is something that I personally suggested years ago. There are many people like me in different places and they might have already built the workflow that I need. Having the option to share workflows or to jump on a thread and say I have this need, did anyone ever build a workflow for it, is amazing. Someone would jump in and say yes, sure, here, take this workflow. I think this is an amazing thing and I really hope that the community will come alive because I think this is really powerful. This is something that I already suggested and it did happen eventually, and I am quite happy with it. I do not have any specific feature in mind that I have a need for at the moment.
Binu Haneef - PeerSpot reviewer
System Administrator at Sky News Arabia
Comprehensive security management enabled through efficient integration and automation
McAfee ePolicy Orchestrator helps automate routine security tasks. We created customized automation. For example, when we did not have an EDR or XDR solution, we created tasks exclusively for detection and response automation and automatic segregation of infected PCs. The ability to customize the dashboard in McAfee ePolicy Orchestrator helps us significantly. The main feature is automation for auto-segmentation and segregation. As we are in an AI era, McAfee can focus on AI tools. Instead of putting manual effort into each security-related task, it can implement more advanced automation using AI. This enhancement could improve cybersecurity significantly. Regarding the reporting area in McAfee ePolicy Orchestrator, we are satisfied with what we currently have. Our cybersecurity team needs customized reports beyond the default ones. We have more than 20 separate reports for identifying threats, managing, and understanding the security posture of our company and assets.
Zaheer_Khan - PeerSpot reviewer
Cybersecurity Senior Program Manager at Dayforce
Secure access has improved remote work and has reduced vulnerabilities across our workforce
Zscaler Zero Trust Exchange Platform probably needs to be more efficient because scanning takes a lot of time. Some vulnerabilities create issues, and when we wanted to identify the source of the vulnerabilities, specifically focusing on mobile ID and related areas, it was unable to provide assistance. However, according to discussions with Zscaler Zero Trust Exchange Platform, they said that by the end of mid-2026, they are exploring these features, and probably those features can be incorporated or embedded into this particular system. That is the only major negative point.In terms of responses, Zscaler Zero Trust Exchange Platform is good. In terms of controlling vulnerability, it is good. The only cons I have noticed is that it is a bit slower, and sometimes it is unable to identify the source. These are the key areas for improvement.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"If I review about 100 vendors that I might work with, Torq is definitely in the top five that gave me personally investment back, just because every bit of effort I put into Torq eventually became a workflow that gave it back to me."
"Using that one piece of AI, we auto-closed 511 cases in quarter four alone."
"As an analyst, it has demonstrated potential to reduce workforce requirements and time needed for related activities."
"Any request that comes in, regardless of how complex it is, I can accomplish it with Torq."
"What I appreciate most about Torq is that it is an essential part of our system."
"Once I started to use the system and I saw the potential, it changed all of our work in IT."
"The automation alert for the ticketing tool is one of the vital features"
"The security is a key feature and the console is very user friendly."
"It is a very manageable and effective orchestrator to manage all resources under one umbrella."
"It is a highly scalable solution. Scalability-wise, I rate the solution a ten out of ten."
"The valuable feature of the McAfee ePolicy Orchestrator is the management of the policies."
"If you set it up right, it can really manage a very complex environment which require fine tuning where there are a lot of exceptions. That's what it caters to. It can just do those specifics in those exceptional situations, which is good."
"The most valuable feature of the McAfee ePolicy Orchestrator is agent communication."
"The feature that I have found most valuable is its general purpose of protecting our endpoints from infections, malicious files, and all those kinds of things. The fact that there are organized policies and policy inheritance. The general management."
"The most valuable aspect of Zscaler Cloud DLP is its automatic DLP feature."
"The tool's scalability is good."
"Its impressive scalability allows the combination of multiple dictionaries and using them as one engine, resulting in narrower data loss gaps."
"The product's most valuable features are cloud-based services and secure internet access. We don't have to set up any physical appliances."
"It has some good data security and WIP features, providing secure Internet access."
"What I find most valuable in Zscaler Private Access is that it's a VPN. Its connectivity as a VPN is its most valuable feature."
"I like the web filtering capabilities."
"It does the job. What it is needed for. I can use it for VPN, I can use it for secure connections, I can use it as a firewall. So the solution does the job."
 

Cons

"Even now, we have workflows that are in production that use AI steps and I get different results, making it unusable to some degree."
"It was able to capture data but was unable to differentiate between the agent hostname we are using and the hostname that resides on the back end of the Internet."
"The initial deployment of Torq was not easy."
"Regarding the pricing of Torq, I would say it is expensive."
"Regarding stability, I have noticed some lagging, crashing, and downtime, which is one of my largest gripes."
"McAfee ePolicy Orchestrator support has been helpful. However, sometimes when I raise the case they take a while to answer. For example, the last time I used them it took them two weeks to reply back by email. No one has contacted me back since. They should improve their service."
"There is a problem when it comes to agent communication and duplicate records, where the rebooting of a machine leads to the installation of a new agent and you get a lot of duplicate records that ultimately affect your compliance monitoring."
"The installation process is quite difficult and requires technical support."
"I would like to see McAfee reduce the amount of manual work required."
"McAfee ePolicy Orchestrator needs to upgrade the technology; it's like their area function is not quite as good as compared to other market vendors."
"There are some issues relating to the automation of reports. That's why I wanted the DLP reports. There are some problems in this area. Sometimes it does not work even though all the configuration words are right. There are also some problems with automatic updates."
"The rollout to cover the online resources, such as SharePoint, One Drive, and Office 365 doesn't seem to have a very clear path."
"There needs to be support for Mac computers. Currently, McAfee does not work on iOS."
"The interface needs a bit of work."
"It would be better if the Zscaler Private Access team made it easier for people to find subscriptions on the portal, mainly information on what my customers subscribed to or the type of licenses purchased."
"We often face performance and latency issues with Zscaler SASE."
"I can't speak to any missing features."
"An area for improvement would be the ease of configuration."
"Zscaler Private Access could improve by improving external access. If external parties want to access locally to my company's services, we need to onboard them into our domain, otherwise, it doesn't work. Additionally, if their company also has Zscaler Private Access, then it doesn't work. They need to log in with our domain ID, not their company ID."
"It's an expensive solution."
"Having a Zscaler-specific device could streamline this process and provide a more consistent user experience across diverse branches."
 

Pricing and Cost Advice

Information not available
"$The price of McAfee ePolicy Orchestrator is expensive, it is approximately $6,000 to $9,000 per license annually."
"On a scale from one to ten, where one is cheap, and ten is expensive, I rate the solution's pricing a three out of ten."
"There is a license required to use this solution. If we use the additional components, such as DLP encryption, there is an additional cost. However, it is similar to a separate product altogether. If you want to use that or not, it is optional, but when you use it, it will cost you additional pricing."
"McAfee ePolicy Orchestrator is a cheaply priced product, meaning it is not expensive since McAfee provides a free version of ePO, which includes phone support as well."
"McAfee ePolicy Orchestrator is not an expensive solution."
"It is attractively priced. It is a fraction of what we're going to pay for CrowdStrike or SentinelOne, but it only has a fraction of the capabilities as well."
"McAfee tries to package different things into different products, then sell them as different products with different licenses. They just split everything up into multiple things. That's just their sales pitch and how they do it."
"For large enterprise companies, the price should be alright, but for small businesses, the uptake might be slow because, for these clients, the price doesn't look very attractive."
"The solution has increased prices this year."
"Zscaler Private Access is extremely expensive."
"It is an auto-renewal subscription service."
"The pricing is quite high, especially when it comes to the gateway."
"The technical support is good."
"The cost is expensive. It depends on the number of users."
"Zscaler CASB is an expensive solution."
"In the long run, cloud services are not inherently costly."
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Top Industries

By visitors reading reviews
Financial Services Firm
14%
Comms Service Provider
8%
Manufacturing Company
7%
Computer Software Company
7%
Manufacturing Company
9%
Performing Arts
8%
Marketing Services Firm
8%
University
8%
Financial Services Firm
13%
Computer Software Company
11%
Manufacturing Company
10%
Insurance Company
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Midsize Enterprise3
Large Enterprise4
By reviewers
Company SizeCount
Small Business13
Midsize Enterprise11
Large Enterprise19
By reviewers
Company SizeCount
Small Business16
Midsize Enterprise12
Large Enterprise42
 

Questions from the Community

What needs improvement with Torq?
Regarding the downsides of Torq, one issue is that as a SaaS product, I sometimes encounter transparency issues about...
What is your primary use case for Torq?
My role is Cyber Security Engineer, and we use Torq for our case management platform, automating some of our phishing...
What advice do you have for others considering Torq?
Torq's maintenance requirements depend on how you define maintenance. While Torq handles the platform's overall relia...
Which is better - Mcafee's MVision ePO or ePolicy Orchestrator?
Our organization ran comparison tests to determine whether Mcafee's MVision ePO or ePolicy Orchestrator network secur...
What do you like most about McAfee MVISION ePO?
McAfee ePolicy Orchestrator's performance is good.
What is the better solution - Prisma Access or Zscaler Private Access?
We looked into Prisma Access before choosing Zscaler Private Access (ZPA). Palo Alto’s Prisma Access is a secure ac...
What do you like most about Zscaler SASE?
The most valuable features of Zscaler Private Access are reliability, scalability, and availability.
What needs improvement with Zscaler SASE?
The solution needs to improve a lot of aspects.
 

Also Known As

No data available
McAfee ePO, ePolicy Orchestrator, Intel Security ePolicy Orchestrator, McAfee MVISION ePO
Zscaler SASE, Zscaler DLP, Zscaler CASB, Zscaler CSPM, Zscaler Browser Isolation, Zscaler Posture Control
 

Overview

 

Sample Customers

Information Not Available
Brelje & Race, Cognizant, Sutherland Global Services, Eagle Rock Energy, Arab National Bank, Bank Central Asia, Kleberg Bank, Leading Mexican Bank, SF Police Credit Union, Macquarie Telecom, Seagate Technology, Blackburn & Darwen Council, California Department of Corrections & Rehabilitation, IRCEP, Major U.S. State Government, State of Alaska, State of Colorado, Cemex, Deutsche Edelstahlwerke
Siemens, AutoNation, GE, NOV
Find out what your peers are saying about Microsoft, Splunk, Palo Alto Networks and others in Security Orchestration Automation and Response (SOAR). Updated: January 2026.
882,207 professionals have used our research since 2012.