McAfee ePolicy Orchestrator vs Zscaler Zero Trust Exchange Platform comparison

Security Orchestration Automation and Response (SOAR)

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Torq

Mindshare comparison

Security Orchestration Automation and Response (SOAR) Mindshare Distribution
Product	Mindshare (%)
McAfee ePolicy Orchestrator	1.5%
Microsoft Sentinel	11.2%
Palo Alto Networks Cortex XSOAR	8.6%
Other	78.7%

Security Orchestration Automation and Response (SOAR)

Secure Access Service Edge (SASE) Mindshare Distribution
Product	Mindshare (%)
Zscaler Zero Trust Exchange Platform	9.1%
Prisma Access by Palo Alto Networks	10.8%
Cato SASE Cloud Platform	9.4%
Other	70.7%

Secure Access Service Edge (SASE)

Featured Reviews

Nimrod Vardi

Global IT Director at OpenWeb

Automation workflows have transformed our IT, enabling secure just-in-time access control

We work with them quite often, so we have a direct line regarding areas in Torq that have room for improvement. If we have a feature request, we can request it. I do not have anything in mind at the moment. We were a design partner for a short while, so we feel that they listen and that users of the system have an impact on the way the system is designed for the better. They have a new community, which is something that I personally suggested years ago. There are many people like me in different places and they might have already built the workflow that I need. Having the option to share workflows or to jump on a thread and say I have this need, did anyone ever build a workflow for it, is amazing. Someone would jump in and say yes, sure, here, take this workflow. I think this is an amazing thing and I really hope that the community will come alive because I think this is really powerful. This is something that I already suggested and it did happen eventually, and I am quite happy with it. I do not have any specific feature in mind that I have a need for at the moment.

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Binu Haneef

System Administrator at Sky News Arabia

Comprehensive security management enabled through efficient integration and automation

McAfee ePolicy Orchestrator helps automate routine security tasks. We created customized automation. For example, when we did not have an EDR or XDR solution, we created tasks exclusively for detection and response automation and automatic segregation of infected PCs. The ability to customize the dashboard in McAfee ePolicy Orchestrator helps us significantly. The main feature is automation for auto-segmentation and segregation. As we are in an AI era, McAfee can focus on AI tools. Instead of putting manual effort into each security-related task, it can implement more advanced automation using AI. This enhancement could improve cybersecurity significantly. Regarding the reporting area in McAfee ePolicy Orchestrator, we are satisfied with what we currently have. Our cybersecurity team needs customized reports beyond the default ones. We have more than 20 separate reports for identifying threats, managing, and understanding the security posture of our company and assets.

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Vibin Thomas

Team Lead, Technical Content Security at Valuepoint Systems

Zero trust access has transformed remote connectivity and now simplifies secure app usage

Zscaler Zero Trust Exchange Platform, especially Zscaler Private Access, is very strong, though there are a few areas where improvements can be made. One challenge observed is around initial troubleshooting and visibility. While Zscaler Private Access provides logs, it can sometimes take time to pinpoint the exact cause of access issues, especially in complex environments with multiple policies and identity integration. Another area is the dependency on identity and connector health. Since Zscaler Private Access is heavily reliant on app connectors and identity providers, any issues with these components can impact user access, making proper monitoring critical. During the initial setup, policy configuration and application onboarding require careful planning, especially for larger environments with many applications. These challenges are manageable with proper design and monitoring. Overall, the platform delivers strong security and user experience. I would recommend a few improvements, especially around user interface, reporting, and troubleshooting experience. From a user interface perspective, while the platform is powerful, the policy configuration and navigation can feel complex, especially for new users. A more simplified and intuitive layout for policy mapping and application access would help reduce the learning curve. In terms of reporting, Zscaler Private Access provides logs, but having more built-in customizable dashboards and analytics would be very helpful. Better visibility into user access patterns, application performance, and real-time troubleshooting insights would improve operational efficiency. From a support and troubleshooting standpoint, it would be beneficial to have more granular centralized visibility, allowing for quick end-to-end tracing of a user request from authentication to application access without switching between multiple views. These improvements would make the platform even more efficient, especially for large-scale enterprise environments.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"Torq's unified platform approach to AI, SOAR, automation, and case management is superior compared to my experience managing multiple point solutions."

"Using that one piece of AI, we auto-closed 511 cases in quarter four alone."

"Any request that comes in, regardless of how complex it is, I can accomplish it with Torq."

"What I appreciate most about Torq is that it is an essential part of our system."

"As an analyst, it has demonstrated potential to reduce workforce requirements and time needed for related activities."

"If I review about 100 vendors that I might work with, Torq is definitely in the top five that gave me personally investment back, just because every bit of effort I put into Torq eventually became a workflow that gave it back to me."

"Once I started to use the system and I saw the potential, it changed all of our work in IT."

"Since we started working with Torq, I am handling much fewer alerts, it is becoming really easy for me to handle an alert, I have all the information that I need, I do not need to connect to different vendors to receive this information, and the main thing I got from Torq is time, which now helps me to build another automated system and learn."

"The initial setup is very easy."

"If you set it up right, it can really manage a very complex environment which require fine tuning where there are a lot of exceptions. That's what it caters to. It can just do those specifics in those exceptional situations, which is good."

"This is a solution that I recommend and would suggest for others to use."

"I really like the auditing component because it really looks at exactly what has happened on the network."

"The solution's best part is that it is very easy to manage McAfee Agent."

"The solution is extremely stable; we haven't had any issues whatsoever, and even though there are often false positives, it is easy to fix them in the logs."

"The DLP feature in McAfee ePolicy Orchestrator is good."

"The most valuable features of McAfee ePolicy Orchestrator are the easy-to-use console, and lots of reports, such as customized reports and inventory reports. Additionally, overall the centralized management is very good where you can see the compliance levels and inventory."

More McAfee ePolicy Orchestrator pros

"I find all Zscaler Private Access features valuable because each replaces flawed technologies, such as EPAs being replacements for VPN and PR as a replacement for PAM, so I can't mention only one valuable feature. Overall, Zscaler Private Access is a good solution."

"The most valuable features of Zscaler Private Access are its ability to integrate with multiple IDPs and application segmentation."

"The most valuable features of Zscaler Private Access are reliability, scalability, and availability."

"It has some good data security and WIP features, providing secure Internet access."

"The in-line DLP feature is one of the most vital features"

"The most valuable feature is the manageability of the micro tunnels."

"The product's most valuable features are cloud-based services and secure internet access. We don't have to set up any physical appliances."

"The tool's scalability is good."

More Zscaler Zero Trust Exchange Platform pros

Cons

"We have MCP that we are working with our cloud security platform, and we wanted to connect this MCP to the case management."

"Even now, we have workflows that are in production that use AI steps and I get different results, making it unusable to some degree."

"Regarding the pricing of Torq, I would say it is expensive."

"It was able to capture data but was unable to differentiate between the agent hostname we are using and the hostname that resides on the back end of the Internet."

"Regarding stability, I have noticed some lagging, crashing, and downtime, which is one of my largest gripes."

"The initial deployment of Torq was not easy."

"It would be highly beneficial if the metrics or dashboards could be customized"

"One thing that I don't like is that McAfee products change very often and upgrade very often."

"I have noticed several times that some viruses were not detected by McAfee ENS and we had to escalate support and modify detection signatures."

"There are some issues relating to the automation of reports. That's why I wanted the DLP reports. There are some problems in this area. Sometimes it does not work even though all the configuration words are right. There are also some problems with automatic updates."

"I would like to see McAfee reduce the amount of manual work required."

"The way that ePolicy launches the updates is very slow. It would be great if that was faster."

"While there are bugs and a few functionality issues, it is just a matter of raising them with the support team. However, support is part of the problem as well. You want everything to be seamless in a perfect world, but the support is spread across different countries. They have Level 1, 2, and 3. Level 1 is most likely in a developing country. They don't provide the best service."

"Features such as full drive encryption are lacking in the cloud version."

More McAfee ePolicy Orchestrator cons

"More on-prem infrastructure is required when Zscaler Private Access is to be implemented as a single point of entry."

"I can't speak to any missing features."

"The only issue with Zscaler Cloud DLP is that it only gives you DLP protection from web traffic, which is flowing out, while a full-blown DLP solution such as Forcepoint or Symantec gives you DLP coverage for multiple channels. Zscaler Cloud DLP doesn't give you coverage for email, fax, and USB channels, and this is the only challenge or room for improvement in the solution. It's just an extension on top of what you're buying on the proxy, so it's just an added layer, and it doesn't cover DLP on a very broad level. I'm unsure if Zcaler is in the business of competing with a full-blown DLP solution, and if there's a plan to expand the features of Zscaler Cloud DLP beyond the web channel because you'll have to deploy a full-blown agent for it. I'm unsure if this is on the cards because the solution is just an added layer that you get with your proxy. I've asked the Zcaler team whether there's a plan to go full DLP in the future, but I didn't get a positive response. There isn't any feature I'd like added to Zscaler Cloud DLP currently, because anything you could think of that should be in cloud or SaaS solutions is already there, except for machine learning, as it's the only functionality that seems to be lacking in the solution. Machine learning is an additional policy available in other DLP solutions in the market, but my team didn't find it in Zscaler Cloud DLP."

"There are some performance issues with the solution once the module addition begins"

"Users report application access or latency issues with Zscaler Private Access."

"It's an expensive solution."

"The menu for the ZIA portal could be organized a little bit differently. The most-used modules should be at the top of the menus, not somewhere near the bottom, some of them are not organized well in my opinion."

"It has massive room for improvement. The Zscaler product itself is okay, but it doesn't give enough granularity for us as an organization to stipulate rules or processes, especially for data-driven services."

More Zscaler Zero Trust Exchange Platform cons

Pricing and Cost Advice

Information not available

"There is a license required to use this solution. If we use the additional components, such as DLP encryption, there is an additional cost. However, it is similar to a separate product altogether. If you want to use that or not, it is optional, but when you use it, it will cost you additional pricing."

"McAfee tries to package different things into different products, then sell them as different products with different licenses. They just split everything up into multiple things. That's just their sales pitch and how they do it."

"Compared to other Antivirus products, the cost of this solution is a bit high."

"It's an expensive solution"

"On a scale from one to ten, where one is cheap, and ten is expensive, I rate the solution's pricing a three out of ten."

"For large enterprise companies, the price should be alright, but for small businesses, the uptake might be slow because, for these clients, the price doesn't look very attractive."

"It is attractively priced. It is a fraction of what we're going to pay for CrowdStrike or SentinelOne, but it only has a fraction of the capabilities as well."

"This solution is priced in the mid-range."

More McAfee ePolicy Orchestrator pricing and cost advice

"In the long run, cloud services are not inherently costly."

"The technical support is good."

"The product is a bit expensive."

"The product is a little more expensive than other tools."

"It's expensive currently. But when purchasing for a large number of users, there's room to negotiate. It's really up to the procurement team."

"My company is a Zscaler Private Access partner, so the customers pay for the license fees."

"It's an affordable solution"

"Zscaler SASE software is quite expensive compared to other solutions"

More Zscaler Zero Trust Exchange Platform pricing and cost advice

See which vendors are best for you

Use our free recommendation engine to learn which Security Orchestration Automation and Response (SOAR) solutions are best for your needs.

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Top Industries

By visitors reading reviews

Financial Services Firm

13%

Construction Company

10%

Comms Service Provider

Manufacturing Company

Financial Services Firm

Manufacturing Company

Performing Arts

Marketing Services Firm

Financial Services Firm

12%

Manufacturing Company

10%

Computer Software Company

Insurance Company

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Midsize Enterprise	3
Large Enterprise	4

By reviewers
Company Size	Count
Small Business	13
Midsize Enterprise	11
Large Enterprise	19

By reviewers
Company Size	Count
Small Business	16
Midsize Enterprise	12
Large Enterprise	44

Questions from the Community

What needs improvement with Torq?

This is exactly what we discussed two days ago with the Torq team. We told them where we want to see improvements. Fo...

What is your primary use case for Torq?

I use Torq as my case management and alert system. Working as a SOC analyst, the first thing I do every morning is ge...

What advice do you have for others considering Torq?

I would definitely recommend Torq. I have no doubt, really. When we looked for another vendor, Torq really answered a...

Which is better - Mcafee's MVision ePO or ePolicy Orchestrator?

Our organization ran comparison tests to determine whether Mcafee's MVision ePO or ePolicy Orchestrator network secur...

What do you like most about McAfee MVISION ePO?

McAfee ePolicy Orchestrator's performance is good.

What is your experience regarding pricing and costs for McAfee MVISION ePO?

It's an expensive solution.

What is the better solution - Prisma Access or Zscaler Private Access?

We looked into Prisma Access before choosing Zscaler Private Access (ZPA). Palo Alto’s Prisma Access is a secure ac...

What needs improvement with Zscaler SASE?

The solution needs to improve a lot of aspects.

What is your primary use case for Zscaler SASE?

We are using Zscaler Zero Trust Exchange for its Zscaler Internet Access service. It provides web security, DLP, data...

Palo Alto Networks Cortex XSOAR vs Torq

Comparisons

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Compared 28% of the time

Splunk SOAR vs Torq

Compared 15% of the time

Blink Ops vs Torq

Compared 12% of the time

Compared 9% of the time

Swimlane vs Torq

Compared 8% of the time

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Splunk SOAR vs McAfee ePolicy Orchestrator

Compared 17% of the time

Palo Alto Networks Cortex XSOAR vs McAfee ePolicy Orchestrator

Compared 15% of the time

GTB Technologies Inspector vs McAfee ePolicy Orchestrator

Compared 9% of the time

Elastic Security vs McAfee ePolicy Orchestrator

Compared 8% of the time

D3 Security vs McAfee ePolicy Orchestrator

Compared 3% of the time

More McAfee ePolicy Orchestrator Competitors

Cato SASE Cloud Platform vs Zscaler Zero Trust Exchange Platform

Compared 7% of the time

Prisma Access by Palo Alto Networks vs Zscaler Zero Trust Exchange Platform

Compared 4% of the time

FortiSASE vs Zscaler Zero Trust Exchange Platform

Compared 4% of the time

Check Point Harmony SASE (formerly Perimeter 81) vs Zscaler Zero Trust Exchange Platform

Compared 4% of the time

Cloudflare One vs Zscaler Zero Trust Exchange Platform

Compared 4% of the time

More Zscaler Zero Trust Exchange Platform Competitors

Product Reports

Torq

Download Torq product report

McAfee ePolicy Orchestrator

Download McAfee ePolicy Orchestrator product report

Zscaler Zero Trust Exchange Platform

Download Zscaler Zero Trust Exchange Platform product report

Zscaler Zero Trust Exchange Platform report

Also Known As

No data available

McAfee ePO, ePolicy Orchestrator, Intel Security ePolicy Orchestrator, McAfee MVISION ePO

Zscaler SASE, Zscaler DLP, Zscaler CASB, Zscaler CSPM, Zscaler Browser Isolation, Zscaler Posture Control

Overview

Torq is the enterprise AI SOC solution that effectively combines adaptive insights and automation to handle critical threats efficiently. It manages threat lifecycles, swiftly moving from triage to response, ensuring effective risk management.

Torq is designed to streamline security operations by aggregating telemetry across your security stack. It investigates significant risks and manages threats from triage to containment and remediation. This AI-driven tool enhances the capabilities of your SecOps team, allowing them to achieve more impactful results without introducing complicated processes.

What are the key features of Torq?

Adaptive Agentic Insights: Provides real-time threat intelligence tailored to specific security challenges.
Automation: Automates responses to security incidents, minimizing manual intervention requirements.
Threat Lifecycle Management: Comprehensive handling of threats from detection to remediation.
Telemetry Aggregation: Integrates data across platforms for a unified security overview.

Why consider Torq based on reviews?

Efficiency: Users notice significant reductions in time spent managing threats.
Risk Reduction: Enhanced ability to identify and address critical threats promptly.
Resource Optimization: Allows teams to allocate effort to other critical tasks by reducing manual security operations.
Scalability: Adaptable to meet the demands of growing or changing infrastructures.

In industries like finance and healthcare, Torq shows effectiveness by adapting to specific risk scenarios often encountered in these fields. Its integration with existing infrastructures makes it a valuable asset for maintaining stringent security standards, essential for protecting critical data and operations in diverse high-stakes environments.

Torq

McAfee ePolicy Orchestrator (McAfee ePO) is the most advanced, extensible, and scalable centralized security management software in the industry. Unifying security management through an open platform, McAfee ePO makes risk and compliance management simpler and more successful for organizations of all sizes.

McAfee

Zscaler Zero Trust Exchange enhances security with seamless cloud-based connectivity and VPN-less operation, offering integration with multiple identity providers and advanced security features, suitable for remote work environments.

Zscaler Zero Trust Exchange provides secure, adaptive connectivity without traditional VPNs, allowing organizations to replace legacy systems and bolster remote work security. The platform offers cloud-based protection, single sign-on, dynamic URL categorization, and scalable solutions. While advanced security features like DLP and threat protection enhance data protection, users may face issues with speed, connectivity, and some customization options. Integration challenges, latency due to multi-tenant hosting, reporting delays, and licensing costs require consideration. It supports secure internet access and private application security, ensuring traffic control and data compliance.

What are the key features of Zscaler Zero Trust Exchange?

VPN-less Connectivity: Enables secure remote access without traditional VPNs.
Cloud-based Security: Offers scalable protection utilizing cloud infrastructure.
Single Sign-On: Integrates with multiple identity providers for streamlined access.
Dynamic URL Categorization: Provides real-time URL filtering to enhance security.
Advanced Threat Protection: Detects and mitigates sophisticated threats effectively.
Customizable Policies: Allows tailored security protocols to fit unique requirements.
Comprehensive DLP: Protects sensitive data through robust data loss prevention.
Integration Capabilities: Connects seamlessly with cloud services and applications.

What are the benefits of using Zscaler Zero Trust Exchange?

Enhanced Security: Delivers consistent protection regardless of user location.
Improved Compliance: Ensures adherence to data protection regulations.
Streamlined Access: Simplifies connectivity to private and cloud applications.
Scalability: Supports expanding organizational demands with cloud scalability.
Real-time Visibility: Provides instant insights into security incidents and network traffic.

Zscaler Zero Trust Exchange is deployed across industries to secure remote access and enforce zero trust principles. Organizations in finance, healthcare, and technology sectors utilize it for secure internet access and visibility into cloud applications, enhancing performance and compliance in dynamic environments.

Zscaler

Sample Customers

Information Not Available

Brelje & Race, Cognizant, Sutherland Global Services, Eagle Rock Energy, Arab National Bank, Bank Central Asia, Kleberg Bank, Leading Mexican Bank, SF Police Credit Union, Macquarie Telecom, Seagate Technology, Blackburn & Darwen Council, California Department of Corrections & Rehabilitation, IRCEP, Major U.S. State Government, State of Alaska, State of Colorado, Cemex, Deutsche Edelstahlwerke

Siemens, AutoNation, GE, NOV

Security Orchestration Automation and Response (SOAR)