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Pros & Cons summary

Buyer's Guide

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Prominent pros & cons

PROS

The central management console is highly valued for handling DLP, endpoint security, drive encryption, and application control.
Antivirus and DLP are considered the most valuable features, offering strong protection against threats.
The policy auditing, management, and device auditing capabilities are appreciated for providing system-wide event alerts.
McAfee ePolicy Orchestrator is noted for its scalability, scoring high ratings for its ability to handle growth effectively.
The automation alert for ticketing and agent communication are recognized as important features, enhancing performance and support.

CONS

There are issues relating to automation of reports and problems with automatic updates.
McAfee ePolicy Orchestrator needs improvements in customer support and assignment of knowledgeable technical account managers.
The detection aspect should be improved to update signatures more quickly and reduce false positives.
Integration capabilities, particularly in on-premises models, need to be enhanced for better compatibility with other tools.
McAfee ePolicy Orchestrator's EDR technology lags behind competitors in handling zero-day and persistent threats.
 

McAfee ePolicy Orchestrator Pros review quotes

reviewer1717773 - PeerSpot reviewer
Dec 27, 2021
The feature that I have found most valuable is its general purpose of protecting our endpoints from infections, malicious files, and all those kinds of things. The fact that there are organized policies and policy inheritance. The general management.
SB
Nov 25, 2021
The most valuable features of McAfee ePolicy Orchestrator are the easy-to-use console, and lots of reports, such as customized reports and inventory reports. Additionally, overall the centralized management is very good where you can see the compliance levels and inventory.
Vincent Watti - PeerSpot reviewer
Sep 27, 2020
What I like the most is the ability to manage centrally, to manage the various devices, the platform, and the endpoint, all from one console.
Learn what your peers think about McAfee ePolicy Orchestrator. Get advice and tips from experienced pros sharing their opinions. Updated: July 2025.
863,564 professionals have used our research since 2012.
JC
Sep 2, 2019
I really like the auditing component because it really looks at exactly what has happened on the network.
RR
Aug 29, 2019
If you set it up right, it can really manage a very complex environment which require fine tuning where there are a lot of exceptions. That's what it caters to. It can just do those specifics in those exceptional situations, which is good.
PK
May 13, 2025
The advantages of McAfee ePolicy Orchestrator include being a centralized management console, which we possess when managing multiple solutions in Trellix DLP and EPP through the EPO solution.
EJ
Jan 23, 2023
The initial setup is very easy.
JF
Aug 14, 2020
The graphical interface of the solution is its most valuable aspect.
AM
Feb 20, 2019
We implemented data transfer protection, which allows transfer in one direction only. Users can copy from the PC to the USB but not from the USB to the PC. That way, if someone is carrying a virus on a USB, it will not be transferred to the PC.
EG
Feb 22, 2022
You have to have some experience, however, it's pretty simple to understand.
 

McAfee ePolicy Orchestrator Cons review quotes

reviewer1717773 - PeerSpot reviewer
Dec 27, 2021
The impact of the agent on the endpoint's performance - the resources it takes. Additionally, the difficulties we experience with inheriting and breaking inheritance on the organization's structure breakdown for policy inheritance and then for rules inheritance. We are actually struggling with this.
SB
Nov 25, 2021
The solution could improve the EDR component in many areas, such as the zero-day and persistent threats. The implementation is also complex for this feature.
Vincent Watti - PeerSpot reviewer
Sep 27, 2020
The rollout to cover the online resources, such as SharePoint, One Drive, and Office 365 doesn't seem to have a very clear path.
Learn what your peers think about McAfee ePolicy Orchestrator. Get advice and tips from experienced pros sharing their opinions. Updated: July 2025.
863,564 professionals have used our research since 2012.
JC
Sep 2, 2019
They have to do something to make the solution more resilient or recoverable from power failure events, which may include creating their own database.
RR
Aug 29, 2019
While there are bugs and a few functionality issues, it is just a matter of raising them with the support team. However, support is part of the problem as well. You want everything to be seamless in a perfect world, but the support is spread across different countries. They have Level 1, 2, and 3. Level 1 is most likely in a developing country. They don't provide the best service.
PK
May 13, 2025
Some drawbacks include difficulty in supporting improvements because we don't get proper response from Trellix support, so there is a need to improve the support.
EJ
Jan 23, 2023
The way that ePolicy launches the updates is very slow. It would be great if that was faster.
JF
Aug 14, 2020
The solution sometimes has some false positives on IP addresses, from the web control aspect of the product. This needs to be improved.
AM
Feb 20, 2019
It's a little bit complex to configure it, but when you start using it, it is much easier. There are many policies that you need to create, and in three or four places
EG
Feb 22, 2022
One thing that I don't like is that McAfee products change very often and upgrade very often.