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Pros & Cons summary

Buyer's Guide

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Prominent pros & cons

PROS

McAfee ePolicy Orchestrator provides excellent support and is highly rated by users.
The platform offers robust data transfer protection and antivirus capabilities.
It provides simplified central management across various devices and platforms, ensuring comprehensive endpoint security.
The central management console offers advanced analytics and integration capabilities, enhancing IT workflow systems.
The scalability and ease of management of McAfee ePolicy Orchestrator are highly regarded.

CONS

McAfee ePolicy Orchestrator faces issues with automation of reports and automatic updates, often requiring technical support for installation and configuration.
Agent communication problems lead to duplicate records after rebooting, affecting compliance monitoring.
McAfee ePolicy Orchestrator needs to improve its EDR component and detection capabilities for zero-day threats.
Users report poor customer support with slow response times, hindering enhancement efforts.
Integration capabilities require improvement, especially for on-premises models, to ensure better integration with various tools and platforms.
 

McAfee ePolicy Orchestrator Pros review quotes

it_user831093 - PeerSpot reviewer
System Engineer at Inbox Business Technologies
Feb 13, 2019
Their support is really good. I would rate it a nine out of ten. I have never any issues with their support. They always reply and follow our queries on time.
AM
Senior System Engineer at a tech services company with 201-500 employees
Feb 20, 2019
We implemented data transfer protection, which allows transfer in one direction only. Users can copy from the PC to the USB but not from the USB to the PC. That way, if someone is carrying a virus on a USB, it will not be transferred to the PC.
informat758226 - PeerSpot reviewer
Information Security Analyst at a tech services company
Jun 13, 2019
McAfee is helping us to clean all of the viruses from the machines, protecting our desktops from the latest threats.
Learn what your peers think about McAfee ePolicy Orchestrator. Get advice and tips from experienced pros sharing their opinions. Updated: January 2026.
880,511 professionals have used our research since 2012.
RR
Security Specialist at Perth Airport
Aug 29, 2019
If you set it up right, it can really manage a very complex environment which require fine tuning where there are a lot of exceptions. That's what it caters to. It can just do those specifics in those exceptional situations, which is good.
JC
IT Security Consultant at ZOL Zimbabwe
Sep 2, 2019
I really like the auditing component because it really looks at exactly what has happened on the network.
OR
Senior Network Security Planning at Ooredoo Kuwait
Sep 3, 2019
The most valuable features of this solution are the antivirus and the DLP.
it_user1237686 - PeerSpot reviewer
Information System Security Coordinator at a comms service provider with 501-1,000 employees
Dec 5, 2019
The central manager policy means we have almost all client modules in one solution.
it_user1281699 - PeerSpot reviewer
Senior Consultant at a financial services firm with 10,001+ employees
Mar 3, 2020
From a single dashboard, I can take a look at several things including the endpoint protection, the file integrity section, the data activity monitor, and more.
SA
Senior Manager at a tech services company with 1,001-5,000 employees
Mar 9, 2020
The central management console is the solution's most valuable aspect.
JF
Security Analyst at a financial services firm with 201-500 employees
Aug 14, 2020
The graphical interface of the solution is its most valuable aspect.
 

McAfee ePolicy Orchestrator Cons review quotes

it_user831093 - PeerSpot reviewer
System Engineer at Inbox Business Technologies
Feb 13, 2019
There are some issues relating to the automation of reports. That's why I wanted the DLP reports. There are some problems in this area. Sometimes it does not work even though all the configuration words are right. There are also some problems with automatic updates.
AM
Senior System Engineer at a tech services company with 201-500 employees
Feb 20, 2019
It's a little bit complex to configure it, but when you start using it, it is much easier. There are many policies that you need to create, and in three or four places
informat758226 - PeerSpot reviewer
Information Security Analyst at a tech services company
Jun 13, 2019
McAfee should improve in terms of customer support and assigning a knowledgeable TAM to customers.
Learn what your peers think about McAfee ePolicy Orchestrator. Get advice and tips from experienced pros sharing their opinions. Updated: January 2026.
880,511 professionals have used our research since 2012.
RR
Security Specialist at Perth Airport
Aug 29, 2019
While there are bugs and a few functionality issues, it is just a matter of raising them with the support team. However, support is part of the problem as well. You want everything to be seamless in a perfect world, but the support is spread across different countries. They have Level 1, 2, and 3. Level 1 is most likely in a developing country. They don't provide the best service.
JC
IT Security Consultant at ZOL Zimbabwe
Sep 2, 2019
They have to do something to make the solution more resilient or recoverable from power failure events, which may include creating their own database.
OR
Senior Network Security Planning at Ooredoo Kuwait
Sep 3, 2019
The Virtual Patching feature needs to be improved.
it_user1237686 - PeerSpot reviewer
Information System Security Coordinator at a comms service provider with 501-1,000 employees
Dec 5, 2019
The detection aspect should be improved so that signatures are updated more quickly.
it_user1281699 - PeerSpot reviewer
Senior Consultant at a financial services firm with 10,001+ employees
Mar 3, 2020
There is a problem when it comes to agent communication and duplicate records, where the rebooting of a machine leads to the installation of a new agent and you get a lot of duplicate records that ultimately affect your compliance monitoring.
SA
Senior Manager at a tech services company with 1,001-5,000 employees
Mar 9, 2020
There needs to be support for Mac computers. Currently, McAfee does not work on iOS.
JF
Security Analyst at a financial services firm with 201-500 employees
Aug 14, 2020
The solution sometimes has some false positives on IP addresses, from the web control aspect of the product. This needs to be improved.