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Pros & Cons summary

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Prominent pros & cons

PROS

McAfee ePolicy Orchestrator provides excellent support and is highly rated by users.
The platform offers robust data transfer protection and antivirus capabilities.
It provides simplified central management across various devices and platforms, ensuring comprehensive endpoint security.
The central management console offers advanced analytics and integration capabilities, enhancing IT workflow systems.
The scalability and ease of management of McAfee ePolicy Orchestrator are highly regarded.

CONS

McAfee ePolicy Orchestrator faces issues with automation of reports and automatic updates, often requiring technical support for installation and configuration.
Agent communication problems lead to duplicate records after rebooting, affecting compliance monitoring.
McAfee ePolicy Orchestrator needs to improve its EDR component and detection capabilities for zero-day threats.
Users report poor customer support with slow response times, hindering enhancement efforts.
Integration capabilities require improvement, especially for on-premises models, to ensure better integration with various tools and platforms.
 

McAfee ePolicy Orchestrator Pros review quotes

reviewer1717773 - PeerSpot reviewer
Dec 27, 2021
The feature that I have found most valuable is its general purpose of protecting our endpoints from infections, malicious files, and all those kinds of things. The fact that there are organized policies and policy inheritance. The general management.
SB
Nov 25, 2021
The most valuable features of McAfee ePolicy Orchestrator are the easy-to-use console, and lots of reports, such as customized reports and inventory reports. Additionally, overall the centralized management is very good where you can see the compliance levels and inventory.
Vincent Watti - PeerSpot reviewer
Sep 27, 2020
What I like the most is the ability to manage centrally, to manage the various devices, the platform, and the endpoint, all from one console.
Learn what your peers think about McAfee ePolicy Orchestrator. Get advice and tips from experienced pros sharing their opinions. Updated: October 2025.
872,846 professionals have used our research since 2012.
JC
Sep 2, 2019
I really like the auditing component because it really looks at exactly what has happened on the network.
RR
Aug 29, 2019
If you set it up right, it can really manage a very complex environment which require fine tuning where there are a lot of exceptions. That's what it caters to. It can just do those specifics in those exceptional situations, which is good.
EJ
Jan 23, 2023
The initial setup is very easy.
PK
May 13, 2025
The advantages of McAfee ePolicy Orchestrator include being a centralized management console, which we possess when managing multiple solutions in Trellix DLP and EPP through the EPO solution.
JF
Aug 14, 2020
The graphical interface of the solution is its most valuable aspect.
AM
Feb 20, 2019
We implemented data transfer protection, which allows transfer in one direction only. Users can copy from the PC to the USB but not from the USB to the PC. That way, if someone is carrying a virus on a USB, it will not be transferred to the PC.
EG
Feb 22, 2022
You have to have some experience, however, it's pretty simple to understand.
 

McAfee ePolicy Orchestrator Cons review quotes

reviewer1717773 - PeerSpot reviewer
Dec 27, 2021
The impact of the agent on the endpoint's performance - the resources it takes. Additionally, the difficulties we experience with inheriting and breaking inheritance on the organization's structure breakdown for policy inheritance and then for rules inheritance. We are actually struggling with this.
SB
Nov 25, 2021
The solution could improve the EDR component in many areas, such as the zero-day and persistent threats. The implementation is also complex for this feature.
Vincent Watti - PeerSpot reviewer
Sep 27, 2020
The rollout to cover the online resources, such as SharePoint, One Drive, and Office 365 doesn't seem to have a very clear path.
Learn what your peers think about McAfee ePolicy Orchestrator. Get advice and tips from experienced pros sharing their opinions. Updated: October 2025.
872,846 professionals have used our research since 2012.
JC
Sep 2, 2019
They have to do something to make the solution more resilient or recoverable from power failure events, which may include creating their own database.
RR
Aug 29, 2019
While there are bugs and a few functionality issues, it is just a matter of raising them with the support team. However, support is part of the problem as well. You want everything to be seamless in a perfect world, but the support is spread across different countries. They have Level 1, 2, and 3. Level 1 is most likely in a developing country. They don't provide the best service.
PK
May 13, 2025
Some drawbacks include difficulty in supporting improvements because we don't get proper response from Trellix support, so there is a need to improve the support.
EJ
Jan 23, 2023
The way that ePolicy launches the updates is very slow. It would be great if that was faster.
JF
Aug 14, 2020
The solution sometimes has some false positives on IP addresses, from the web control aspect of the product. This needs to be improved.
AM
Feb 20, 2019
It's a little bit complex to configure it, but when you start using it, it is much easier. There are many policies that you need to create, and in three or four places
EG
Feb 22, 2022
One thing that I don't like is that McAfee products change very often and upgrade very often.