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ManageEngine OpManager vs NetCrunch comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Oct 10, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

ManageEngine OpManager
Ranking in Network Monitoring Software
8th
Average Rating
8.0
Reviews Sentiment
5.3
Number of Reviews
55
Ranking in other categories
No ranking in other categories
NetCrunch
Ranking in Network Monitoring Software
79th
Average Rating
8.0
Number of Reviews
3
Ranking in other categories
Server Monitoring (30th), IT Infrastructure Monitoring (64th), Log Management (69th)
 

Mindshare comparison

As of October 2025, in the Network Monitoring Software category, the mindshare of ManageEngine OpManager is 1.5%, down from 1.9% compared to the previous year. The mindshare of NetCrunch is 0.4%, up from 0.3% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Network Monitoring Software Market Share Distribution
ProductMarket Share (%)
ManageEngine OpManager1.5%
NetCrunch0.4%
Other98.1%
Network Monitoring Software
 

Featured Reviews

Charles A - PeerSpot reviewer
Reporting features improve operational efficiency while weekend support needs enhancement
Support is moderate and needs improvement, especially during weekends when technicians perform upgrades. During weekends, they need to provide more support to ensure a smooth transition. There is a call for ManageEngine OpManager to scale better in automation and AI functionality. Although the product stability is good, support enhancement is necessary to enable better planning for upgrades and maintenance activities.
it_user1038504 - PeerSpot reviewer
A network monitoring platform with a useful reporting feature, but permission-based options could be better
The initial setup is fairly easy. Most of it's wizard-based. You don't have to be a rocket scientist to set it up. But if you don't know certain things related to protocols and everything else, it might be difficult. If you know how SNMP works, it'll be fairly simple to set up.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"We find the networking aspect of this solution to be the most valuable."
"The dashboard is unique and user-friendly."
"Defining thresholds and other alerting criteria is fairly simple and would not require a lot of training. This is very useful if you are managing a large environment."
"The solution's most valuable feature is its ability to reach most of our network devices and get the most from them."
"Monitoring is the most valuable feature of this solution."
"The solution is easy to deploy. It's also easy to manage and monitor the environment. Instead of being reactive, it's proactive."
"Overall, I give the product a rating of ten."
"The features we found most valuable in ManageEngine OpManager are the probe server and reporting because they're pretty good features."
"Reporting on NetCrunch is pretty good. It's very similar to SolarWinds. It's just a different interface. The majority of everything there was beneficial."
 

Cons

"You cannot resolve 100 percent of the issues yourself. You would need to reach out to the support. It needs to be cheaper."
"What I'd like ManageEngine OpManager to improve on is artificial intelligence. In particular, the machine learning feature should be integrated with the sensor flow. Doing this will give leverage, especially when you look at other products such as the Cisco DNA Center. When a switch goes down, I should be able to build on the correlation of other physical devices it's connected to so that I can integrate that with my CA CMDB. The ManageEngine OpManager team needs to draw a long-term roadmap where that feature becomes an integral part of the solution because right now, machine learning in ManageEngine OpManager is a long process. The solution doesn't have MLS search and I want to see ML being developed and applied for CA CMDB to greatly reduce the burden of tying everything. For example, if I have a data center switch that goes down now, I should know what server it's connected to, and when that switch goes down at twenty-four ports, I would get twenty-four alerts for different devices plugged in. I should be able to make a correlation that the major problem lies in the switch and not with the twenty-four elements connected to that switch. That is where machine learning should come into play and the ManageEngine OpManager AI should indicate "This is where the root of your problem is." It could be difficult, but this is a feature that should be improved or added to the solution."
"There are certain things that are not possible to do with Op Manager. It's a solution that still needs time to develop."
"For the implementation part, I am facing issues when configuring the business view."
"The storage level monitoring needs improvement. It needs storage level monitoring on the server itself. That feature is lacking right now."
"With regard to configurations, however, it would be nice to have more documentation on SNMP configurations. For example, if I want to add a new vendor, it would be great if ManageEngine provided the requirements for that vendor, such as the commands needed."
"I would like to see more enhancements made to the product."
"If you have a ton of devices, it might slow down a bit."
"I didn't care for the role-based, permission-based options, which were not the best."
 

Pricing and Cost Advice

"The licensing costs depend on the number of devices and accounts that are being monitored by the solution."
"The initial cost is low and the add-ons are reasonable."
"Pricing for ManageEngine OpManager depends on the number of nodes you onboard and whatever pricing is reflected on the ManageEngine portal which offers discounts from ten percent to fifteen percent. It purely depends on the sales volume and the negotiation. In my organization, there are about one thousand two hundred nodes which cost around $29,000 per year. There's no additional support fee or maintenance fee from ManageEngine OpManager. Pricing for the solution is highly competitive and I would rate it five out of five. ManageEngine OpManager is one of the most competitive options out there."
"The pricing is moderate."
"The solution is highly affordable"
"ManageEngine OpManager has a three-tier licensing model."
"As far as cost, it was around six hundred thousand rands ($40,500) for the year, for the renewals. That's the total cost for a four thousand node system including support and maintenance."
"It is reasonably priced."
Information not available
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Top Industries

By visitors reading reviews
Computer Software Company
14%
Financial Services Firm
11%
Manufacturing Company
7%
Government
5%
Comms Service Provider
13%
Agriculture
11%
Educational Organization
9%
Computer Software Company
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business16
Midsize Enterprise15
Large Enterprise27
No data available
 

Questions from the Community

What is your experience regarding pricing and costs for ManageEngine OpManager?
The cost is quite high-end for ManageEngine OpManager, especially in our very price-sensitive market here in Sri Lanka.
What needs improvement with ManageEngine OpManager?
The main drawback is there is less documentation available, both public documentation and partner-available documentation. The learning materials are very limited, and there is also a limitation of...
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Also Known As

OpManager
No data available
 

Overview

 

Sample Customers

Bonita, Thorp Reed & Armstrong, Galaxy, Fiserv Credit Union Division, Universitas 21 Global, ERP Suites LLC
AER Kooperation, AON Corpration, Advance Financial services, Airbus SAS, Bauer Net consult, Banco Soal, Bertelsmann, Burke County public, COF training services
Find out what your peers are saying about ManageEngine OpManager vs. NetCrunch and other solutions. Updated: September 2025.
869,760 professionals have used our research since 2012.