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ManageEngine IT Asset Management vs Samanage comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Dec 18, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

ManageEngine IT Asset Manag...
Ranking in IT Asset Management
8th
Ranking in License Management
6th
Average Rating
8.8
Reviews Sentiment
7.2
Number of Reviews
8
Ranking in other categories
No ranking in other categories
Samanage
Ranking in IT Asset Management
14th
Ranking in License Management
10th
Average Rating
7.6
Reviews Sentiment
6.8
Number of Reviews
3
Ranking in other categories
Help Desk Software (19th), IT Service Management (ITSM) (18th)
 

Mindshare comparison

As of June 2025, in the IT Asset Management category, the mindshare of ManageEngine IT Asset Management is 6.9%, up from 4.0% compared to the previous year. The mindshare of Samanage is 1.3%, up from 1.1% compared to the previous year. It is calculated based on PeerSpot user engagement data.
IT Asset Management
 

Featured Reviews

Md Abdul Hakim - PeerSpot reviewer
Helpful smart automation and tracking that can be used with minimal adjustments
This is a recording system, and it's an automation system. It's very smart. I use it with minimal adjustments needed. The focus is on test management. Everything can be tracked from asset management. Asset management offers many facilities. It doesn't require additional training for ManageEngine or technicians. Assets are simply reported from the dashboard, indicating where IT is missing, where compliance is mentioned, or where action is needed, with driver updates. All facilities are available in the enterprise edition, allowing users, customers, or any organization to easily obtain their referred insights. Anyone can easily install it. There are no handbells. An app provides instructions, with documentation available. Sometimes, IT issues arise like fraud blocking or service-related problems. Upon facing an issue, feedback is integrated, and the solution is provided from their end. This is a very IT-friendly solution. We get LiveSat and IT management. Facilities are accessible, like exporting the installation folder, making the migration process easy. Failover or redundancy can occur within two to five hours, making it scalable. This is a very stable solution.
Moldir Shynggys - PeerSpot reviewer
Great filtering feature and a good analytics dashboard
Samanage is our ticketing system and users email us with their issues which we're then able to prioritize. We are customers of Samanage The best feature of Samanage is filtering. It also allows us to create a solution for recurring issues. It's like having a stack overflow in the company. I like…

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"It's very smart. I use it with minimal adjustments needed."
"The technical support is great."
"In my opinion, it is the MDM; patch management and deployment are the valuable features."
"The auto-discovery feature has helped us a lot."
"The most valuable component of the ITSM tool is the help desk due to its organized way of raising tickets."
"As far as IT Asset Management is concerned, I would rate it at ten out of ten."
"ManageEngine IT Asset Management helps with guarantee and warranty period management, license expiration tracking, device patches, and integration with our finance system for depreciation and invoicing."
"The most valuable component of the ITSM tool is the help desk due to its organized way of raising tickets."
"The solution has a great filtering feature."
"The best part is the ability to keep records, especially incident records. It's easy to use the tool to store data and monitor it."
 

Cons

"I would love to see a digital adoption feature or guide that navigates first-time users through the application, as it is quite complex with many relevant and irrelevant elements."
"The asset management tool is costly."
"It would be helpful if there were a premium technician license that includes all the suites, eliminating the need to buy separate licenses for each feature."
"It requires some development to be better, more comfortable, and usable, enhancing customer satisfaction."
"Responses from ManageEngine should be faster."
"The engineering area needs improvement."
"I would love to see a digital adoption feature or guide that navigates first-time users through the application, as it is quite complex with many relevant and irrelevant elements."
"The assets that can be discovered are pretty easy to manage, but there should be a better way to manage non-discoverable assets. Our development team works on bots and tests particular hardware. They have got different varieties of hardware. They want a feature for managing these assets within a warehouse kind of environment. For example, our IT has received 100 items, and they have assigned these items as a bulk unit to a project manager. The project manager further wants to distribute these items within his or her team. Instead of maintaining a separate Excel sheet, the project manager should be able to reallocate these items from within the tool so that we have hierarchical entities for the same unit."
"The system shuts down about once a month which is frustrating."
"The setting up process is not quite easy. It's quite difficult."
 

Pricing and Cost Advice

"Its price is reasonable, but I wish it was lower."
"It is expensive."
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Top Industries

By visitors reading reviews
Financial Services Firm
11%
Government
10%
Healthcare Company
10%
Computer Software Company
9%
Construction Company
18%
Manufacturing Company
10%
Financial Services Firm
9%
Real Estate/Law Firm
9%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
 

Questions from the Community

What is your experience regarding pricing and costs for ManageEngine IT Asset Management?
The pricing of ManageEngine IT Asset Management is publicly available, so customers can verify its fairness. Some companies may request discounts, which ManageEngine can provide. The licensing mode...
What needs improvement with ManageEngine IT Asset Management?
So far, I'm not getting any requirement to improve. Everything required by end users seems to be available with ManageEngine IT Asset Management ( /products/manageengine-it-asset-management-reviews...
What advice do you have for others considering ManageEngine IT Asset Management?
I rate their support at nine on a scale of one to ten. As far as IT Asset Management is concerned, I would rate it at ten out of ten. The overall product rating is ten.
What do you like most about Samanage?
The best part is the ability to keep records, especially incident records. It's easy to use the tool to store data and monitor it.
What needs improvement with Samanage?
We mainly use it for incident logging. We'd like to add service request functionality, but we don't have the knowledge to configure the requests and the workflows properly. We'd like to integrate o...
What is your primary use case for Samanage?
I use it for incident recording based on your inventory.
 

Overview

 

Sample Customers

TRA
SXSW, PRA Group, Fandango, Inteva Products, Amherst College, Tensator
Find out what your peers are saying about ManageEngine IT Asset Management vs. Samanage and other solutions. Updated: June 2025.
857,028 professionals have used our research since 2012.