ManageEngine IT Asset Management vs Samanage comparison

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776 views|602 comparisons
100% willing to recommend
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260 views|173 comparisons
100% willing to recommend
Comparison Buyer's Guide
Executive Summary

We performed a comparison between ManageEngine IT Asset Management and Samanage based on real PeerSpot user reviews.

Find out what your peers are saying about ServiceNow, BMC, Freshworks and others in IT Asset Management.
To learn more, read our detailed IT Asset Management Report (Updated: April 2024).
769,662 professionals have used our research since 2012.
Featured Review
Quotes From Members
We asked business professionals to review the solutions they use.
Here are some excerpts of what they said:
Pros
"The auto-discovery feature has helped us a lot.""The technical support is great.""In my opinion, it is the MDM; patch management and deployment are the valuable features."

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"The solution has a great filtering feature.""The best part is the ability to keep records, especially incident records. It's easy to use the tool to store data and monitor it."

More Samanage Pros →

Cons
"The asset management tool is costly.""The engineering area needs improvement.""The assets that can be discovered are pretty easy to manage, but there should be a better way to manage non-discoverable assets. Our development team works on bots and tests particular hardware. They have got different varieties of hardware. They want a feature for managing these assets within a warehouse kind of environment. For example, our IT has received 100 items, and they have assigned these items as a bulk unit to a project manager. The project manager further wants to distribute these items within his or her team. Instead of maintaining a separate Excel sheet, the project manager should be able to reallocate these items from within the tool so that we have hierarchical entities for the same unit."

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"The setting up process is not quite easy. It's quite difficult.""The system shuts down about once a month which is frustrating."

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Pricing and Cost Advice
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Questions from the Community
Top Answer:In my opinion, it is the MDM; patch management and deployment are the valuable features.
Top Answer:The pricing is good. We have plans to buy the licenses and work with the whole solution. The solution is highly recommended. I rate it ten out of ten.
Top Answer:The best part is the ability to keep records, especially incident records. It's easy to use the tool to store data and monitor it.
Top Answer:We mainly use it for incident logging. We'd like to add service request functionality, but we don't have the knowledge to configure the requests and the workflows properly. We'd like to integrate our… more »
Top Answer:I use it for incident recording based on your inventory.
Ranking
11th
out of 49 in IT Asset Management
Views
776
Comparisons
602
Reviews
2
Average Words per Review
260
Rating
10.0
16th
out of 49 in IT Asset Management
Views
260
Comparisons
173
Reviews
2
Average Words per Review
362
Rating
8.0
Comparisons
Learn More
Overview

ManageEngine AssetExplorer is a web-based IT Asset Management (ITAM) software that helps you monitor and manage assets in your network from Planning phase to Disposal phase. AssetExplorer provides you with a number of ways to ensure discovery of all the assets in your network. You can manage software & hardware assets, ensure software license compliance and track purchase orders & contracts - the whole nine yards! AssetExplorer is very easy to install and works right out of the box.

"Samanage enables organizations worldwide to deliver a superior service experience. Samanage’s IT service management software accelerates efficiency and visibility into services requested and delivered across an organization, making it easy to continuously streamline process improvement and greater productivity. The fully integrated service desk and asset management solution utilizes a SaaS/multi-tenant platform, allowing IT and other service providers to effectively manage and connect service requests to IT assets. The revolutionary user interface delivers an unmatched user experience and enables code-free customization, allowing customers to fully deploy a robust ITSM solution in days not months or years. "
Sample Customers
TRA
SXSW, PRA Group, Fandango, Inteva Products, Amherst College, Tensator
Top Industries
VISITORS READING REVIEWS
Computer Software Company8%
Financial Services Firm8%
University7%
Real Estate/Law Firm6%
VISITORS READING REVIEWS
Construction Company14%
Financial Services Firm13%
Computer Software Company10%
Government9%
Company Size
VISITORS READING REVIEWS
Small Business29%
Midsize Enterprise19%
Large Enterprise52%
VISITORS READING REVIEWS
Small Business28%
Midsize Enterprise12%
Large Enterprise61%
Buyer's Guide
IT Asset Management
April 2024
Find out what your peers are saying about ServiceNow, BMC, Freshworks and others in IT Asset Management. Updated: April 2024.
769,662 professionals have used our research since 2012.

ManageEngine IT Asset Management is ranked 11th in IT Asset Management with 3 reviews while Samanage is ranked 16th in IT Asset Management with 3 reviews. ManageEngine IT Asset Management is rated 9.4, while Samanage is rated 7.6. The top reviewer of ManageEngine IT Asset Management writes "Stable and scalable solution ". On the other hand, the top reviewer of Samanage writes "Detects incidents quickly, improves our SLA performance and solves issues faster". ManageEngine IT Asset Management is most compared with Lansweeper, Freshservice, Axonius, ServiceNow and Qualys VMDR, whereas Samanage is most compared with ServiceNow, SolarWinds Service Desk and Freshservice.

See our list of best IT Asset Management vendors and best License Management vendors.

We monitor all IT Asset Management reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.