Device42 vs ManageEngine IT Asset Management comparison

Why PeerSpot?

Device42 and ManageEngine are both solutions in the IT Asset Management category. Device42 is ranked #3 with an average rating of 8.2, while ManageEngine is ranked #6 with an average rating of 8.6. Additionally, 100% of Device42 users are willing to recommend the solution, compared to 100% of ManageEngine users who would recommend it.

Comparison Buyer's Guide

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Executive SummaryUpdated on Dec 18, 2024

ManageEngine IT Asset Management and Device42 offer IT asset management solutions. Device42 seems to have the upper hand due to its feature-rich options for managing complex environments.

Features: ManageEngine IT Asset Management provides comprehensive asset tracking, customizable reporting, and license expiration tracking. Device42 offers advanced automatic discovery, application dependency mapping, and agentless monitoring.

Room for Improvement: ManageEngine could enhance automatic discovery capabilities, improve integration with third-party tools, and simplify the interface for better user experience. Device42 could benefit from a more user-friendly deployment process, better scalability for larger enterprises, and improved reporting functionalities.

Ease of Deployment and Customer Service: ManageEngine IT Asset Management features simpler installation and straightforward customer service interactions. Device42's deployment is more complex but offers extensive customer service resources and dedicated support.

Pricing and ROI: ManageEngine has lower upfront costs, appealing for budget-conscious buyers. Device42, despite higher setup costs, offers substantial long-term ROI with its comprehensive feature set.

To learn more, read our detailed Device42 vs. ManageEngine IT Asset Management Report (Updated: November 2026).

Buyer's Guide

Device42 vs. ManageEngine IT Asset Management

November 2026

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Automation Anywhere

Featured Reviews

Nadeem K.

Rpa Developer at a consultancy with 11-50 employees

Automation has freed teams from repetitive finance and supply tasks and supports global operations

In the current organization, we had trouble initially because I think the documentation and support could be better than what it is now. This is one difference between Automation Anywhere and other RPA tools such as UiPath. In UiPath, if you have an issue, you go to the UiPath website and search for it, and you get lots of help materials. In Automation Anywhere, you do not get exactly what you are looking for. You get a very large number of results when you search for something, and from this large result set, you have to filter out what you need, or only partial information will be available. User handbooks are available for each product. In that regard, I would say Automation Anywhere is lagging compared to other RPA tools. It is difficult to get hold of their customer support team. I want to clarify that it is not a matter of us building logic on Automation Anywhere and it failing. When it is a product-related issue, they have to give us support because we only know how to develop within Automation Anywhere. We do not know how to fix Automation Anywhere itself. Whenever we have an issue, trying to get in touch with them always takes three to four business days.

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Manmohan Rao

Associate Vice President at Hitachi Systems India Private Limited

Granular discovery has ensured confident workload migration and optimized cloud move group planning

Device42 offers the best features for workload assessment, particularly useful for cloud-to-cloud workload or on-premise data center workload, especially when planning for workload migration to the public cloud. For application and infrastructure discovery, Device42 has enabled me to know the number of machines running in the on-premise environment and has managed to capture complete utilization metrics or trends of their utilization. This has benefited me in right-sizing systems for my public cloud total cost of ownership (TCO) planning, providing me granularity to right-size these systems while planning a migration to the public cloud. Device42 has positively impacted my organization by providing granularity toward application discovery compared to other assessment tools, which is a differentiator since none of the other tools provide such granularity, leading to better decision-making for my migration to the public cloud. Device42 has improved my migration projects by providing granularity around system dependencies that gave me confidence knowing which systems communicate with each other parked in a particular move group. My move group planning became so robust that I am not leaving any system behind in the on-premise data center from my planning, which saves a lot of time and effort, leading to cost optimization—a value addition.

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Md Abdul Hakim

System Engineer at Corporate Projukti Limited

Helpful smart automation and tracking that can be used with minimal adjustments

This is a recording system, and it's an automation system. It's very smart. I use it with minimal adjustments needed. The focus is on test management. Everything can be tracked from asset management. Asset management offers many facilities. It doesn't require additional training for ManageEngine or technicians. Assets are simply reported from the dashboard, indicating where IT is missing, where compliance is mentioned, or where action is needed, with driver updates. All facilities are available in the enterprise edition, allowing users, customers, or any organization to easily obtain their referred insights. Anyone can easily install it. There are no handbells. An app provides instructions, with documentation available. Sometimes, IT issues arise like fraud blocking or service-related problems. Upon facing an issue, feedback is integrated, and the solution is provided from their end. This is a very IT-friendly solution. We get LiveSat and IT management. Facilities are accessible, like exporting the installation folder, making the migration process easy. Failover or redundancy can occur within two to five hours, making it scalable. This is a very stable solution.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"We have an automation that we just put in production where we are doing a double-blind quality review, and the bot is comparing the two entries and kicking out a large number of exceptions for human review, so we have saved a large number of hours every day by not having humans look at things that match."

"They have a credential vault, which is 256-bit encrypted. That is the highest security that can be provided when it comes to credential maintenance. With a credential vault, other than the user who is entering the password, no one else knows what the password is."

"It saves us man-hours, headcount, and processing time, and we have automated the equivalent headcount of 500 FTEs since we started, with those people doing different types of work activities instead of being laid off."

"What I like about Automation Anywhere is the object cloning and the way you can move the mouse and either go to a particular point or go to an element. That's very easy and intuitive in Automation Anywhere... If I need to mimic a human behavior, I will use Automation Anywhere."

"The most valuable feature is that it is intuitive. It is designed so business users can use it with a drag and drop functionality to develop automation of business processes. Since they are the experts on business processes, there are probably the best ones to create the automation."

"The cognitive automation gives us an edge towards intelligence using IQ Bot, and this allows us to integrate and give a combined solution to a customer."

"It saves time."

"From a developer perspective, the user interface is user-friendly and easy to use."

More Automation Anywhere pros

"Device42 saves a significant amount of time, with onboarding and discovery being reduced significantly, specifically around understanding how to build out a client's circuits and network topology."

"The solution's agentless approach to asset discovery is very important for us because installing agents on physical or virtual devices is not easy in our company. We have to escalate these kinds of things to different levels of security. Not having to install agents makes it easy for us."

"The most valuable feature was the ability to look up the different assets and see the different attributes that each one has, as well as being able to compare them to other assets."

"I've used NetBox, MyIP, and RackTables; I've used quite a bunch of these other tools out there, and honestly, Device42 is the best."

"The import/export for bulk operations is a valuable and good feature."

"The REST API abilities enables us to run scripts that pull information from our servers about software, storage, etc. Anything we need is pushed through REST API to the Device42 server and reflected in the report it generates."

"A big plus for Device42 was the auto-discovery. With it, we have updated devices, updated systems, and up-to-date systems."

"The IP address tracking [is valuable]... We have a lot of different devices and some of them have many IP addresses, so keeping track of which ones are assigned where is very critical for putting new devices on the network and giving them new addresses. All of our devices are statically assigned, so if we don't keep good records then we could accidentally assign a duplicate, which would cause problems on the network."

More Device42 pros

"ManageEngine IT Asset Management helps with guarantee and warranty period management, license expiration tracking, device patches, and integration with our finance system for depreciation and invoicing."

"As far as IT Asset Management is concerned, I would rate it at ten out of ten."

"The most valuable component of the ITSM tool is the help desk due to its organized way of raising tickets."

"The ability to define custom templates for asset management helps track assets, budgets, warranties, and expiries effectively."

"It's very smart. I use it with minimal adjustments needed."

"We are satisfied with the product because each module is user-friendly, and we can customize it based on our organization's requirements."

"The auto-discovery feature has helped us a lot."

"The technical support is great."

More ManageEngine IT Asset Management pros

Cons

"In the last two years, with the help of IQ Bot, and what I learned today about this Attended Automation 2.0, I think they are addressing vital key challenges that we have faced so far."

"An additional feature we would like to see is the inclusion of a particular kind of scripting in the development environment itself."

"We face issues when we need to increase volumes. Currently, it is failing for some reason, and we don't know the reason. It fails or stops, then we need to see what is going on. We have to fix that, then our developers need to rerun it. These are mostly practical challenges for our team who uses it on daily basis."

"Its licensing can become too expensive for a small startup company."

"They often provide good solutions, but sometimes they are unable to resolve issues, requiring users to find solutions independently, which can be time-consuming."

"Automation Anywhere's stability could improve. It isn't completely stable, but it's getting better daily."

"The product is not the best that it could be. There is always room to improve it a bit more. They are heading in the right direction with their innovations."

"With Citrix, we need a dedicated server to work with it. This has become complicated, as it is not easy to pull all the systems together into one place. It would be better if the Automation Anywhere team could make this easy and simple."

More Automation Anywhere cons

"While the automatic IT asset discovery is great, the first time using it can be confusing when you are configuring the SNMP. I don't remember for sure but I don't think it said "SNMP community," it said "password". The first time I used it I was thinking about communities but the tool said "password," and when you say "password" in SNMP you are thinking about SNMP version 3. This is the only thing that is confusing, although there were some devices that were not included in the discovery."

"Device42 can be improved by adding more widgets in the dashboard with correct information."

"Device42 can be improved by adding more reporting features and architectural diagrams."

"I have not seen a return on investment with Device42, as it primarily provides information and not revenue."

"However, the documentation has not been updated in a while, so it needs updates."

"Device42 can improve in the area of updates."

"It was hard to know which assets I'd already looked at because if I looked up another asset with a similar name, they would still pop up. I would have to make sure I was looking at the right asset. The search function should be improved."

"The only thing which I have noticed so far that is not good is that we had an issue with some reporting from the tool, reporting we had to export."

More Device42 cons

"The asset management tool is costly compared to other tools in the market."

"Currently, we are having some challenges in managing assets. We are still managing them in Excel sheets and keeping a track of them outside the system."

"I would love to see a digital adoption feature or guide that navigates first-time users through the application, as it is quite complex with many relevant and irrelevant elements."

"It would be helpful if there were a premium technician license that includes all the suites, eliminating the need to buy separate licenses for each feature."

"It requires some development to be better, more comfortable, and usable, enhancing customer satisfaction."

"The engineering area needs improvement."

"Responses from ManageEngine should be faster."

"However, the issue is that the knowledge base often shows information for older versions such as versions 12, 13, or 11, while we are working with ManageEngine IT Asset Management 15.1."

More ManageEngine IT Asset Management cons

Pricing and Cost Advice

"No one is balking at the cost. They are market rates and will change, but no one is saying, "That is ridiculous or impossible." They are saying, "Show me the ROI and prove that the cost is accurate.""

"The solution is quite expensive. Not every organization can consider this option."

"The solution is costly and the licensing is very confusing."

"Automation Anywhere is affordable."

"We have a few licenses. They cost roughly $10,000 each."

"We have seen ROI in terms of cost and time with a couple of our projects."

"I have heard that Automation Anywhere is expensive."

"If we talk about the automation RPA. it definitely has worked very well for us. I'm talking about giving good savings, about more than 180 FTE savings, after implementing more than 200 plus bots. It has worked well. As an organization, it has supported us very well, and also for our customers."

More Automation Anywhere pricing and cost advice

"The problem with using other vendor, like BMC, is the pricing. The price is so horrible and nobody wants to pay this money."

"It's in the top-three most expensive solutions in terms of cost, but it has all the features that are needed."

"We pay $100,000 per year."

"On a yearly basis, our licensing is $10,000. However, our license is now nearly full with devices. We need the next bigger license with 5,000 devices, which will cost us $19,000. We pay for a set of licenses, a maximum number of devices, and a maximum number of IP addresses. We have the smallest amount of features, which is enough for us at this time."

"Functionality-wise, Device42 is on par with industry standards, but price-wise, the solution is expensive. I'm rating the pricing for the solution as eight out of ten."

"The product cost is low. It is quite cheap."

"Our licensing costs are on a yearly basis."

"I am not involved in its pricing, but I have seen their plans during a discussion with the customer. For 500 servers, they were asking 50,000 USD. The cost of BMC Discovery was less than half. For the same thing, they were charging only 10,000 USD. Its pricing needs to be improved. As compared to other discovery tools, such as BMC Discovery and ServiceNow Discovery, its price is a little bit higher."

"Its price is reasonable, but I wish it was lower."

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Top Industries

By visitors reading reviews

Outsourcing Company

14%

Comms Service Provider

12%

Financial Services Firm

11%

Manufacturing Company

11%

Financial Services Firm

13%

Manufacturing Company

10%

Healthcare Company

Outsourcing Company

Financial Services Firm

13%

Outsourcing Company

Manufacturing Company

Healthcare Company

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	162
Midsize Enterprise	86
Large Enterprise	566

By reviewers
Company Size	Count
Small Business	10
Midsize Enterprise	6
Large Enterprise	20

By reviewers
Company Size	Count
Small Business	3
Midsize Enterprise	2
Large Enterprise	2

Questions from the Community

How good is Automation Anywhere for RPA processes?

It depends on your use case. Is it simply to automate a couple of processes? Is it to augment a human team? AA is ver...

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How good is Automation Anywhere for RPA processes?

From my experience using AA tool, it depends on the applications that you want to automate, because there some applic...

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How good is Automation Anywhere for RPA processes?

It is a highly preferred RPA tool. You can check my Automation Anywhere Review to know more.

See all answers

What is your experience regarding pricing and costs for Device42?

The pricing, setup cost, and licensing for Device42 are relatively cost-effective and affordable. I do not know if a ...

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What needs improvement with Device42?

I think Device42 can be improved by adding more features around the CMDB aspect and lifecycle management. I do not th...

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What is your primary use case for Device42?

My main use case for Device42 is that we use it as a CMDB and affinity map to check out network topology or determine...

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What is your experience regarding pricing and costs for ManageEngine IT Asset Management?

The pricing of ManageEngine IT Asset Management is publicly available, so customers can verify its fairness. Some com...

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What needs improvement with ManageEngine IT Asset Management?

When we encounter issues with ManageEngine IT Asset Management, we check the online portal or ChatGPT, and they provi...

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What advice do you have for others considering ManageEngine IT Asset Management?

The pricing of ManageEngine IT Asset Management is handled by the management team, so I am not involved with that asp...

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Comparisons

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Compared 10% of the time

Blue Prism vs Automation Anywhere

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Microsoft Power Automate vs Automation Anywhere

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AutomationEdge vs Automation Anywhere

Compared 3% of the time

HyperScience vs Automation Anywhere

Compared 2% of the time

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FNT Command Platform vs Device42

Compared 6% of the time

Freshservice vs Device42

Compared 6% of the time

ServiceNow CMDB vs Device42

Compared 6% of the time

NetBox.dev vs Device42

Compared 5% of the time

Faddom vs Device42

Compared 5% of the time

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Lansweeper vs ManageEngine IT Asset Management

Compared 15% of the time

ServiceNow vs ManageEngine IT Asset Management

Compared 14% of the time

Qualys Exposure Management vs ManageEngine IT Asset Management

Compared 8% of the time

Aranda Asset Management vs ManageEngine IT Asset Management

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CA Asset Portfolio Management vs ManageEngine IT Asset Management

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Product Reports

Buyer's Guide

Automation Anywhere

November 2026

Download Automation Anywhere product report

Buyer's Guide

Device42

November 2026

Download Device42 product report

Buyer's Guide

ManageEngine IT Asset Management

October 2026

Download ManageEngine IT Asset Management product report

Also Known As

Automation Anywhere, Testing Anywhere, Automation Anywhere Enterprise, Agentic Process Automation System (Now Certified for WorkSpaces)

No data available

Interactive Demo

Automation Anywhere

Demo not available

Device42

Demo not available

ManageEngine

Overview

Automation Anywhere offers ease of use, robust system connectivity, and GenAI-driven document automation through a cloud-native platform, significantly enhancing productivity across multiple industries with advanced AI features.

Delivering a comprehensive suite of tools designed for easy integration and rapid deployment, Automation Anywhere drives efficiency by reducing costs and automating repetitive tasks. Its cloud-native platform supports broad industry adoption, including advanced AI features like process automation and Co-Pilot, streamlining complex workflows with minimal technical skills required. Users benefit from robust integration capabilities, which facilitate seamless interaction with multiple systems. However, there is room for improvement in areas such as user-friendliness for beginners, stability, flexible licensing, and enhanced OCR functionality. Organizations in sectors such as banking, finance, manufacturing, and healthcare gain from the improved operational efficiency and ROI Automation Anywhere offers.

What are the important features of Automation Anywhere?

Ease of Use: Simplifies automation tasks with a user-centric interface.
Robust Connectivity: Provides seamless integration with multiple systems.
GenAI-Driven Document Automation: Leverages AI to automate document management.
Process Automation & Co-Pilot: Enhances workflow automation with advanced AI.
Cloud-Native Platform: Enables rapid deployment and integration.

What benefits should be evaluated in reviews?

Time Savings: Automation drastically reduces manual processing time.
Cost Efficiency: Decreases overall operational costs by automating tasks.
Productivity Enhancement: Streamlines workflows with AI-driven tools.
Improved Integration: Enhances ability to work with multiple systems.
Scalability: Supports growth with a flexible cloud-native architecture.

In the insurance industry, Automation Anywhere is utilized for automating processes such as enrollment management and compliance checks. Its applications extend to supply chain management, financial transactions, and business performance monitoring across sectors like banking, finance, manufacturing, and healthcare, helping organizations to automate routine tasks, improve efficiency, and reduce costs.

Automation Anywhere

Device42 empowers enterprises with automatic IT asset discovery, application dependency mapping, and agentless discovery, streamlining asset management, improving decision-making, and supporting migration initiatives.

Device42 automates network discovery and provides comprehensive IT data management, making it indispensable for asset and infrastructure management. The platform’s integration capabilities, such as with ServiceNow, allow seamless management of physical and virtual environments. Its application dependency mapping is a critical feature for efficient cloud migration, while advanced search and dashboards enhance operational tasks. Device42's ease of deployment coupled with integration into cloud services offers robust operational insights and simplifies onboarding.

What are Device42's key features?

Automatic IT Asset Discovery: Enables detailed information collection on hardware and software.
Application Dependency Mapping: Facilitates tracking of application dependencies for effective cloud migration.
Agentless Discovery: Assists in uncovering assets without the need for specialized agents.
Network Topology Visualization: Assists in visual representation of network connections.
Cloud Integration: Simplifies the integration with cloud services for enhanced insights.

What benefits should be evaluated in Device42?

Improved Decision-Making: Optimizes resource utilization and boosts strategic initiatives.
Seamless Integration: Enhances connectivity with platforms like ServiceNow.
Efficiency in Auditing: Eases compliance and auditing processes.
Simplified Onboarding: Streamlines initial setups and deployment.
Enhanced Operational Insights: Supports better management through comprehensive data visualization.

Device42 is widely used across sectors for IT asset and infrastructure management, where automation in inventory and documentation aids compliance and resource optimization. It excels in industries requiring integration with existing systems and comprehensive network solutions. Application dependency mapping bolsters cloud migration efficiency in enterprise environments.

Device42

ManageEngine IT Asset Management offers a comprehensive platform for tracking IT assets, simplifying tasks like warranty management and license expiration notifications while integrating with ServiceDesk Plus for seamless asset visibility.

This solution provides automated IT asset discovery, robust inventory capabilities, and effective integration with financial systems. Users benefit from features like automated ticket creation and powerful help desk functionalities. Asset tracking through custom templates and extensive reporting options enhance asset insights, ensuring effective asset and network management. ManageEngine supports license expiration tracking, patch management, and seamless service desk integration. Scalable and efficient management supports diverse IT environments.

What are the key features of ManageEngine IT Asset Management?

Ops Manager: Enhance IT operations management effectively.
Event Viewer: Gain visibility into IT infrastructure events.
Automated IT Asset Discovery: Identify and track assets efficiently.
Integration with Financial Systems: Streamline financial operations.
Custom Templates for Asset Tracking: Optimize tracking processes.
Patch Management: Ensure up-to-date system security.
Service Desk Integration: Seamless asset visibility and ticketing.

What are the benefits to look for in ManageEngine reviews?

Automated Features: Reduce manual tasks with enterprise-grade automation.
Comprehensive Asset Insight: Link assets with tickets, track system status.
User-Friendly Interface: Improve management efficiency.
Scalability: Manage growing IT infrastructures effortlessly.

ManageEngine IT Asset Management is widely adopted across industries like finance, healthcare, and education, providing a comprehensive view of IT environments. It links IT assets with user-submitted tickets, providing essential insight into system status and supporting effective IT operations management across diverse sectors.

ManageEngine

Sample Customers

Google, Linkedin, Cisco, Juniper Networks, DellEMC, Comcast, Mastercard, Quest Diagnostics

Computershare, Concur, Doosan, Fitch Ratings Inc., Fujitsu, HomeAway, Jasper Wireless, Mercedes-Benz, Square, Twitch, UCSB, Zayo Group Inc.

TRA

Buyer's Guide

Device42 vs. ManageEngine IT Asset Management

November 2026

Free Report: Device42 vs. ManageEngine IT Asset Management

Find out what your peers are saying about Device42 vs. ManageEngine IT Asset Management and other solutions. Updated: November 2026.

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