Device42 vs ManageEngine IT Asset Management comparison

Device42 and ManageEngine are both solutions in the IT Asset Management category. Device42 is ranked #5 with an average rating of 8.2, while ManageEngine is ranked #7 with an average rating of 8.6. Device42 holds a 4.1% mindshare in IAM, compared to ManageEngine’s 3.6% mindshare. Additionally, 100% of Device42 users are willing to recommend the solution, compared to 100% of ManageEngine users who would recommend it.

Device42

Read 34 Device42 reviews

4,548 Views
2,047 Comparison Views

100% willing to recommend

ManageEngine IT Asset Manag...

Read 9 ManageEngine IT Asset Management reviews

2,043 Views
1,737 Comparison Views

100% willing to recommend

Device42

ManageEngine IT Asset Manag...

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Executive SummaryUpdated on Dec 18, 2024

ManageEngine IT Asset Management and Device42 offer IT asset management solutions. Device42 seems to have the upper hand due to its feature-rich options for managing complex environments.

Features: ManageEngine IT Asset Management provides comprehensive asset tracking, customizable reporting, and license expiration tracking. Device42 offers advanced automatic discovery, application dependency mapping, and agentless monitoring.

Room for Improvement: ManageEngine could enhance automatic discovery capabilities, improve integration with third-party tools, and simplify the interface for better user experience. Device42 could benefit from a more user-friendly deployment process, better scalability for larger enterprises, and improved reporting functionalities.

Ease of Deployment and Customer Service: ManageEngine IT Asset Management features simpler installation and straightforward customer service interactions. Device42's deployment is more complex but offers extensive customer service resources and dedicated support.

Pricing and ROI: ManageEngine has lower upfront costs, appealing for budget-conscious buyers. Device42, despite higher setup costs, offers substantial long-term ROI with its comprehensive feature set.

To learn more, read our detailed Device42 vs. ManageEngine IT Asset Management Report (Updated: April 2026).

Buyer's Guide

Device42 vs. ManageEngine IT Asset Management

April 2026

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Device42

Ranking in IT Asset Management

5th

Average Rating

8.4

Reviews Sentiment

7.1

Number of Reviews

Ranking in other categories

Configuration Management Databases (2nd), IP Address Management (IPAM) Tools (3rd), Data Center Infrastructure Management (1st)

ManageEngine IT Asset Manag...

Ranking in IT Asset Management

7th

Average Rating

8.8

Reviews Sentiment

6.9

Number of Reviews

Ranking in other categories

License Management (1st)

Mindshare comparison

As of May 2026, in the IT Asset Management category, the mindshare of Device42 is 4.1%, down from 6.1% compared to the previous year. The mindshare of ManageEngine IT Asset Management is 3.6%, down from 6.9% compared to the previous year. It is calculated based on PeerSpot user engagement data.

IT Asset Management Mindshare Distribution
Product	Mindshare (%)
Device42	4.1%
ManageEngine IT Asset Management	3.6%
Other	92.3%

IT Asset Management

Featured Reviews

Manmohan Rao

Associate Vice President at Hitachi Systems India Private Limited

Granular discovery has ensured confident workload migration and optimized cloud move group planning

Device42 offers the best features for workload assessment, particularly useful for cloud-to-cloud workload or on-premise data center workload, especially when planning for workload migration to the public cloud. For application and infrastructure discovery, Device42 has enabled me to know the number of machines running in the on-premise environment and has managed to capture complete utilization metrics or trends of their utilization. This has benefited me in right-sizing systems for my public cloud total cost of ownership (TCO) planning, providing me granularity to right-size these systems while planning a migration to the public cloud. Device42 has positively impacted my organization by providing granularity toward application discovery compared to other assessment tools, which is a differentiator since none of the other tools provide such granularity, leading to better decision-making for my migration to the public cloud. Device42 has improved my migration projects by providing granularity around system dependencies that gave me confidence knowing which systems communicate with each other parked in a particular move group. My move group planning became so robust that I am not leaving any system behind in the on-premise data center from my planning, which saves a lot of time and effort, leading to cost optimization—a value addition.

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Sampath Kumar K

IT infra Admin at synu

User-friendly modules impress with customization options while IT knowledge base updates remain incomplete

It's a vast product, and we use ManageEngine IT Asset Management because it has an Ops Manager, Event Viewer, Site 24/7, PAM360, and AD Manager among many options that we plan to explore in the future environment. ManageEngine IT Asset Management explores detailed aspects such as RAM frequency, RAM brand, product, expiry date, users, roles, technicians, groups, support groups, Active Directory, SAML, single sign-on, LDAP, Microsoft Entra ID, proxy settings, and template forms. We are satisfied with the product because each module is user-friendly, and we can customize it based on our organization's requirements. We are looking into the automated IT asset discovery feature. We have configured the incoming and outgoing mail server so that when users send an email to our standardized mail ID, it automatically creates a ticket. In the future, we will explore automation features such as SLA, KPI, and KRA to align targets, manage resources, assess project utilization, and assign tickets based on priority levels.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"I like the tool's agentless discovery feature. The tool configures the devices based on the documentation provided. I am also impressed with its auto-discovery feature. The tool also keeps on tracking and finds whatever is in the environment."

"Device42 is a fantastic tool for workload discovery, and I believe everyone should start using it if they have plans to do so; it is a top-notch tool in the market."

"Before Device42, the company didn't have any kind of asset management software at all, but now that we have Device42, we're integrating every single office into it so we know exactly what's where, which is a huge improvement that has probably halved the time it takes to do the management side of our IT assets."

"The most valuable part is the ease of use. There's no training involved. It's pretty simple and straightforward."

"The time saved by using Device42, across the teams, is easily equivalent to a couple of people at least."

"Device42 saves a significant amount of time, with onboarding and discovery being reduced significantly, specifically around understanding how to build out a client's circuits and network topology."

"The IP address tracking [is valuable]... We have a lot of different devices and some of them have many IP addresses, so keeping track of which ones are assigned where is very critical for putting new devices on the network and giving them new addresses. All of our devices are statically assigned, so if we don't keep good records then we could accidentally assign a duplicate, which would cause problems on the network."

"The reporting part is valuable. You have classic reports, and you can also do advanced reporting. They also have the DOQL feature for queries. You can write SQL queries to get your data and create custom reports."

More Device42 pros

"The technical support is great."

"The auto-discovery feature has helped us a lot."

"The most valuable component of the ITSM tool is the help desk due to its organized way of raising tickets."

"In my opinion, it is the MDM; patch management and deployment are the valuable features."

"The ability to define custom templates for asset management helps track assets, budgets, warranties, and expiries effectively."

"It's very smart. I use it with minimal adjustments needed."

"The most valuable component of the ITSM tool is the help desk due to its organized way of raising tickets."

"As far as IT Asset Management is concerned, I would rate it at ten out of ten."

More ManageEngine IT Asset Management pros

Cons

"It gets a bit confusing sometimes when you're trying to map things to a certain spot when you are trying to configure it."

"When servers have two network adapters, automatically discovered will be only one network card because the other one is a backup. Device42 has some problems to find the other connection."

"The product must provide AI features."

"We have not yet seen ROI. The solution has not reduced the time spent managing IT assets."

"It would be nice for the agent to have an installer versus a single file across multiple systems."

"Price-wise, from what I understand from my leadership, Device42 has some cost and it is a bit high compared to other discovery tools such as BMC Discovery or BMC Helix."

"Currently, if you want to ping devices, you need to log into Appliance Manager. This feature should be available on the Device42 side. You should be able to use the ping utility without logging into Appliance Manager. The features that are there in Appliance Manager should also be available on the main Device42 server so that you have more control on one screen. You don't need to switch to another portal, but it is not something critical."

"Device42 is a main part of our processes. We need reliability, not only in terms of the data but with the solution itself."

More Device42 cons

"The engineering area needs improvement."

"The asset management tool is costly compared to other tools in the market."

"Responses from ManageEngine should be faster."

"Currently, we are having some challenges in managing assets. We are still managing them in Excel sheets and keeping a track of them outside the system."

"I would love to see a digital adoption feature or guide that navigates first-time users through the application, as it is quite complex with many relevant and irrelevant elements."

"The asset management tool is costly."

"I hope it includes barcode features, as barcode scanning and MacAdes cannot currently be mapped with this field."

"I would love to see a digital adoption feature or guide that navigates first-time users through the application, as it is quite complex with many relevant and irrelevant elements."

More ManageEngine IT Asset Management cons

Pricing and Cost Advice

"The product cost is low. It is quite cheap."

"I am not involved in its pricing, but I have seen their plans during a discussion with the customer. For 500 servers, they were asking 50,000 USD. The cost of BMC Discovery was less than half. For the same thing, they were charging only 10,000 USD. Its pricing needs to be improved. As compared to other discovery tools, such as BMC Discovery and ServiceNow Discovery, its price is a little bit higher."

"Our licensing costs are on a yearly basis."

"We pay $100,000 per year."

"Functionality-wise, Device42 is on par with industry standards, but price-wise, the solution is expensive. I'm rating the pricing for the solution as eight out of ten."

"It's in the top-three most expensive solutions in terms of cost, but it has all the features that are needed."

"On a yearly basis, our licensing is $10,000. However, our license is now nearly full with devices. We need the next bigger license with 5,000 devices, which will cost us $19,000. We pay for a set of licenses, a maximum number of devices, and a maximum number of IP addresses. We have the smallest amount of features, which is enough for us at this time."

"The problem with using other vendor, like BMC, is the pricing. The price is so horrible and nobody wants to pay this money."

"Its price is reasonable, but I wish it was lower."

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Top Industries

By visitors reading reviews

Financial Services Firm

12%

Manufacturing Company

11%

Healthcare Company

Computer Software Company

Financial Services Firm

14%

Government

11%

Healthcare Company

Manufacturing Company

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	9
Midsize Enterprise	6
Large Enterprise	20

By reviewers
Company Size	Count
Small Business	3
Midsize Enterprise	2
Large Enterprise	2

Questions from the Community

What is your experience regarding pricing and costs for Device42?

The pricing, setup cost, and licensing for Device42 are relatively cost-effective and affordable. I do not know if a small organization would be able to afford it, but I presume it would also be co...

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What needs improvement with Device42?

I think Device42 can be improved by adding more features around the CMDB aspect and lifecycle management. I do not think many people use it for that functionality, but if they were to expand the su...

See all answers

What is your primary use case for Device42?

My main use case for Device42 is that we use it as a CMDB and affinity map to check out network topology or determine when we need to decom something in a life cycle. We use it for many different p...

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What is your experience regarding pricing and costs for ManageEngine IT Asset Management?

The pricing of ManageEngine IT Asset Management is publicly available, so customers can verify its fairness. Some companies may request discounts, which ManageEngine can provide. The licensing mode...

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What needs improvement with ManageEngine IT Asset Management?

When we encounter issues with ManageEngine IT Asset Management, we check the online portal or ChatGPT, and they provide numerous knowledge bases on YouTube and Google. However, the issue is that th...

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What advice do you have for others considering ManageEngine IT Asset Management?

The pricing of ManageEngine IT Asset Management is handled by the management team, so I am not involved with that aspect. I consider it a stable solution. My overall rating for ManageEngine IT Asse...

See all answers

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Product Reports

Buyer's Guide

Device42

May 2026

Download Device42 product report

Buyer's Guide

ManageEngine IT Asset Management

April 2026

Download ManageEngine IT Asset Management product report

Overview

Device42 empowers enterprises with automatic IT asset discovery, application dependency mapping, and agentless discovery, streamlining asset management, improving decision-making, and supporting migration initiatives.

Device42 automates network discovery and provides comprehensive IT data management, making it indispensable for asset and infrastructure management. The platform’s integration capabilities, such as with ServiceNow, allow seamless management of physical and virtual environments. Its application dependency mapping is a critical feature for efficient cloud migration, while advanced search and dashboards enhance operational tasks. Device42's ease of deployment coupled with integration into cloud services offers robust operational insights and simplifies onboarding.

What are Device42's key features?

Automatic IT Asset Discovery: Enables detailed information collection on hardware and software.
Application Dependency Mapping: Facilitates tracking of application dependencies for effective cloud migration.
Agentless Discovery: Assists in uncovering assets without the need for specialized agents.
Network Topology Visualization: Assists in visual representation of network connections.
Cloud Integration: Simplifies the integration with cloud services for enhanced insights.

What benefits should be evaluated in Device42?

Improved Decision-Making: Optimizes resource utilization and boosts strategic initiatives.
Seamless Integration: Enhances connectivity with platforms like ServiceNow.
Efficiency in Auditing: Eases compliance and auditing processes.
Simplified Onboarding: Streamlines initial setups and deployment.
Enhanced Operational Insights: Supports better management through comprehensive data visualization.

Device42 is widely used across sectors for IT asset and infrastructure management, where automation in inventory and documentation aids compliance and resource optimization. It excels in industries requiring integration with existing systems and comprehensive network solutions. Application dependency mapping bolsters cloud migration efficiency in enterprise environments.

Device42

ManageEngine IT Asset Management offers a comprehensive platform for tracking IT assets, simplifying tasks like warranty management and license expiration notifications while integrating with ServiceDesk Plus for seamless asset visibility.

This solution provides automated IT asset discovery, robust inventory capabilities, and effective integration with financial systems. Users benefit from features like automated ticket creation and powerful help desk functionalities. Asset tracking through custom templates and extensive reporting options enhance asset insights, ensuring effective asset and network management. ManageEngine supports license expiration tracking, patch management, and seamless service desk integration. Scalable and efficient management supports diverse IT environments.

What are the key features of ManageEngine IT Asset Management?

Ops Manager: Enhance IT operations management effectively.
Event Viewer: Gain visibility into IT infrastructure events.
Automated IT Asset Discovery: Identify and track assets efficiently.
Integration with Financial Systems: Streamline financial operations.
Custom Templates for Asset Tracking: Optimize tracking processes.
Patch Management: Ensure up-to-date system security.
Service Desk Integration: Seamless asset visibility and ticketing.

What are the benefits to look for in ManageEngine reviews?

Automated Features: Reduce manual tasks with enterprise-grade automation.
Comprehensive Asset Insight: Link assets with tickets, track system status.
User-Friendly Interface: Improve management efficiency.
Scalability: Manage growing IT infrastructures effortlessly.

ManageEngine IT Asset Management is widely adopted across industries like finance, healthcare, and education, providing a comprehensive view of IT environments. It links IT assets with user-submitted tickets, providing essential insight into system status and supporting effective IT operations management across diverse sectors.

ManageEngine

Sample Customers

Computershare, Concur, Doosan, Fitch Ratings Inc., Fujitsu, HomeAway, Jasper Wireless, Mercedes-Benz, Square, Twitch, UCSB, Zayo Group Inc.

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Buyer's Guide

Device42 vs. ManageEngine IT Asset Management

April 2026

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