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Make vs WorkFusion comparison

Make and WorkFusion are both solutions in the Process Automation category. Make is ranked #31 with an average rating of 8.0, while WorkFusion is ranked #12 with an average rating of 7.5. Make holds a 0.9% mindshare in PA, compared to WorkFusion’s 0.5% mindshare. Additionally, 80% of Make users are willing to recommend the solution, compared to 84% of WorkFusion users who would recommend it.
Make
Read 4 Make reviews
  • 327 Views
  • 48 Comparison Views
80% willing to recommend
WorkFusion
Read 32 WorkFusion reviews
  • 432 Views
  • 65 Comparison Views
84% willing to recommend
 

Comparison Buyer's Guide

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Executive SummaryUpdated on Dec 17, 2024

WorkFusion and Make are competing in the automation solutions category, offering distinct strengths. WorkFusion seems to have the upper hand with its AI-driven automation and analytics, providing a strategic advantage for businesses needing complex data solutions.

Features: WorkFusion focuses on AI-driven analytics, cognitive automation, and complex data processing. Make emphasizes customizable workflows, intuitive task automation, and tailored solutions for user-specific needs.

Ease of Deployment and Customer Service: WorkFusion offers enterprise-level deployment with extensive support, suitable for larger organizations. Make provides straightforward deployment and accessible support, ideal for small to medium-sized businesses.

Pricing and ROI: WorkFusion involves higher setup costs with potential high ROI for complex solutions, whereas Make is more cost-effective with lower initial costs and quick ROI for flexible task automation.

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To learn more, read our detailed Make vs. WorkFusion Report (Updated: June 2025).
Buyer's Guide
Make vs. WorkFusion
June 2025
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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Make
Ranking in Process Automation
31st
Average Rating
7.8
Reviews Sentiment
6.2
Number of Reviews
4
Ranking in other categories
No ranking in other categories
WorkFusion
Ranking in Process Automation
12th
Average Rating
7.6
Reviews Sentiment
6.9
Number of Reviews
32
Ranking in other categories
Robotic Process Automation (RPA) (9th), Intelligent Document Processing (IDP) (8th)
 

Mindshare comparison

As of June 2025, in the Process Automation category, the mindshare of Make is 0.9%, up from 0.3% compared to the previous year. The mindshare of WorkFusion is 0.5%, down from 0.5% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Process Automation
 

Featured Reviews

Yaniv Ivgi - PeerSpot reviewer
An affordable cloud solution for automation and data manipulation
Make has a single IP. We cannot use a single IP because of the security. There are a lot of crashes when you work manually. Also, they need to provide more models. When you have an error, Make should inform them with guidance before you make the mistake. There is a lot of data you can confuse.
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Arijit-Ghosh - PeerSpot reviewer
Cloud platform orchestrates business processes with AI capabilities
I find the capabilities that a normal orchestrator should have to be valuable in WorkFusion. The WorkFusion 10 cloud-based platform is different from the earlier on-prem version, WorkFusion 9. The platform now includes auto machine learning and AI capabilities. We haven't used these extensively, but they are a nice feature they are working on. The platform remains stable with well-designed processes, despite being a complex and technical tool.
Read full review

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The most valuable features of Make are the additional options when compared to other similar solutions. For example, with Google my business, you can only do certain things with Zapier, whereas with Make, you can do a little bit more."
"Make's front-end interface, the modular interface that it has, drag-and-drop interface, is very easy to understand, use, and integrate."
"Make saves a lot of time, and I have created really complex scenarios in Make."
"Make's front-end interface, the modular interface that it has, drag-and-drop interface, is very easy to understand, use, and integrate."
"The Robotic Desktop Automation Express component allows us to do rapid development outside the normal, time-consuming processes."
"We have seen Workfusion improve on accuracy and compliance... With the Workfusion model, we reduce human error and the need for further QC. We switch more to a QA process where we're testing whether the model is effective."
"The solution is stable, we have not had any glitches or problems."
"The cognitive features of this solution are good."
"The Control Tower enables us to create and use workflows. It helps us run processes. There are a lot of small features, but the Control Tower is a very good feature, wherein we can create bots and schedule them as well as create different instances of them to run in different regions."
"The most valuable features are the Excel activities. It has a number of Excel activities that are quite reliable."
"Their robots have increased the rate of efficiency by two to five times in our organization. There is still a human element to code out the package running the robots. You can't just click something and have it run. However, once that has been done, you can parallelize it 10 or 100 times in a fairly straightforward manner."
"In terms of stability, it's quite good. It's an internal IP product."
More WorkFusion pros
 

Cons

"Make could improve the ease of use, it can be more complicated than other solutions. There are a lot of elements that are more technical than in other solutions."
"Make can be a bit difficult to use for new users, but for someone with technical knowledge and some coding skills, it becomes manageable, especially with Make's great UI features that really help."
"The pricing of Make at this point is through operations consumption, and it becomes really expensive in certain scenarios when iterations are involved."
"The pricing of Make at this point is through operations consumption, and it becomes really expensive in certain scenarios when iterations are involved."
"Where it can be improved is the speed. I built two bots, one with WorkFusion and the same thing with Python. My feeling was that the speed at which Python did things, how fast it did them, was quite cool. It was faster."
"I would like it if they provided a more detailed roadmap in terms of where they are going with the product. As we are trying to make decisions about the things that we are going to do to try to augment our capabilities, we could know whether they are thinking about the same things or not."
"If we're talking from a developer perspective, the task of actually building automation is not ideal. That's not their strong side."
"One thing we didn't like was their OCR solution. We felt it's somewhat inefficient."
"One of the issues that we are facing here in China, is that we cannot access the material for training because it is on YouTube. In China, we do not have access to YouTube."
"We are having some database issues, but we are addressing them."
"The product needs to be "simple and easy" to use. A good example of this is the use of Python code to perform automations. It is free and the skills transfer is able to happen quickly and the operation and initiation of the completed automation is easy to execute."
"We have had some problems in the past with the Inspector tool that looks at the elements on the screen. Replacing it or improving it is needed."
More WorkFusion cons
 

Pricing and Cost Advice

"The price of Make is approximately $20 per month for the platform."
"We are on an annual contract to use the solution."
"We have a good deal from WorkFusion. We have an unlimited global licensing deal with WorkFusion. For us, it is a no-worry solution. We can go ahead and use it as much as possible anywhere we need it. If WorkFusion has a different kind of a deal for licensing with others, then their business decisions need to be evaluated based on that."
"My client is using RPA Express, which is available for them to use free of charge."
"The overall cost could come down a bit in terms of maintaining the servers. Because it can handle complicated things in big use cases, the infrastructure is also correspondingly big. It would be nice to bring that cost down."
"One upgrade took a year to do, from the first server being built to the last bot being migrated. This was because we had to migrate all our existing bots. This is the same process and time frame that we are expecting towards the upcoming upgrade. I will end up spending half a million dollars to do an upgrade."
"It is not the most expensive solution, but it is also not the cheapest."
"The pricing is fair because WorkFusion's out-of-the-box solution is appealing."
"The solution was not the cheapest, but it was also not the most expensive. Workfusion was very open to negotiating pricing and to working within the objectives of our firm."
More WorkFusion pricing and cost advice
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Top Industries

By visitors reading reviews
No data available
Financial Services Firm
30%
Computer Software Company
15%
Government
8%
Insurance Company
5%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
 

Questions from the Community

What is your experience regarding pricing and costs for Make?
I find the pricing, setup costs, and licensing costs of Make to be reasonable.
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What needs improvement with Make?
I don't think there's anything else Make needs, but one improvement could be the addition of no-code steps that can be used within Make, similar to what Zapier offers with its own actions.
See all answers
What is your primary use case for Make?
As an entrepreneur and a freelancer who also runs my own agency, I use Make to set up automations for my clients. Recently, the most use cases are of AI agent or AI calling agent, but when I starte...
See all answers
What do you like most about WorkFusion?
If you compare it to its competitors in the market, it is more Java-native.
See all answers
What is your experience regarding pricing and costs for WorkFusion?
WorkFusion is cheaper than Kofax, but I cannot compare it to UiPath ( /products/uipath-reviews ) without exact pricing. It is worth the money as a tool.
See all answers
What needs improvement with WorkFusion?
In low-code automation, most parts are not customizable, particularly when Excel is involved, which increases complexity. The system can break down, requiring numerous exception cases, thus complic...
See all answers
 

Comparisons

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Compared 13% of the time
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Compared 38% of the time
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Compared 17% of the time
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Compared 12% of the time
ELMA 365 vs WorkFusion Logo
ELMA 365 vs WorkFusion
Compared 7% of the time
Tungsten RPA vs WorkFusion Logo
Tungsten RPA vs WorkFusion
Compared 6% of the time
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Product Reports

Buyer's Guide
Process Automation
June 2025
Make reportDownload Make product report
Buyer's Guide
WorkFusion
May 2025
WorkFusion reportDownload WorkFusion product report
 

Also Known As

Integromat
No data available
 

Overview

Visualize everything you do

Make lets you visually build workflows to solve complex problems - the way you imagine them in your mind.

  • Drag and drop to connect apps
    Use the playful drag-and-drop builder to connect apps in a few clicks, and build workflows called scenarios.
  • Design infinite workflows
    Build scenarios with as many steps or apps as you need.
  • Watch data flow in real time
    Build your scenario and watch it run in real time. Schedule your scenario to run instantly or whenever you need it.
Make

WorkFusion, Inc. is the creator of AI-enabled Digital Workers designed specifically for banking and financial services organizations. Its Digital Workers are true knowledge workers that effectively augment existing teams in functions like anti-money laundering (AML), sanctions, customer onboarding, Know Your Customer (KYC), and customer service. WorkFusion’s digital workforce solutions help solve talent shortages, increase workforce capacity, save money, enhance employee and customer satisfaction, and ensure ongoing compliance. For more information visit workfusion.com.


WorkFusion
 

Sample Customers

Buan Consulting, Armadia
Deutsche Bank, Amerant Bank, Bank of Asia, Scotiabank, Bank of Montreal, LPL Financial, Carter Bank & Trust, Selective Insurance, HPE, Canadian Tire, Standard Bank, Humana, New York-Presbyterian, Houston Methodist, Six Financial, State Street
Buyer's Guide
Make vs. WorkFusion
June 2025
Free Report: Make vs. WorkFusion
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