Make vs WorkFusion comparison

Read 32 WorkFusion reviews

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169 Comparison Views

84% willing to recommend

Make

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Executive SummaryUpdated on Dec 17, 2024

WorkFusion and Make are competing in the automation solutions category, offering distinct strengths. WorkFusion seems to have the upper hand with its AI-driven automation and analytics, providing a strategic advantage for businesses needing complex data solutions.

Features: WorkFusion focuses on AI-driven analytics, cognitive automation, and complex data processing. Make emphasizes customizable workflows, intuitive task automation, and tailored solutions for user-specific needs.

Ease of Deployment and Customer Service: WorkFusion offers enterprise-level deployment with extensive support, suitable for larger organizations. Make provides straightforward deployment and accessible support, ideal for small to medium-sized businesses.

Pricing and ROI: WorkFusion involves higher setup costs with potential high ROI for complex solutions, whereas Make is more cost-effective with lower initial costs and quick ROI for flexible task automation.

To learn more, read our detailed Make vs. WorkFusion Report (Updated: April 2025).

Make vs. WorkFusion

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Helped 850,028 peers since 2012

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Make

Ranking in Process Automation

30th

Average Rating

7.0

Reviews Sentiment

6.6

Number of Reviews

Ranking in other categories

No ranking in other categories

WorkFusion

Ranking in Process Automation

14th

Average Rating

7.6

Reviews Sentiment

6.9

Number of Reviews

Ranking in other categories

Robotic Process Automation (RPA) (8th), Intelligent Document Processing (IDP) (8th)

Mindshare comparison

As of May 2025, in the Process Automation category, the mindshare of Make is 0.8%, up from 0.3% compared to the previous year. The mindshare of WorkFusion is 0.5%, up from 0.5% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Process Automation

Featured Reviews

Yaniv Ivgi

Business Owner at Chatbot-sales

An affordable cloud solution for automation and data manipulation

Make has a single IP. We cannot use a single IP because of the security. There are a lot of crashes when you work manually. Also, they need to provide more models. When you have an error, Make should inform them with guidance before you make the mistake. There is a lot of data you can confuse.

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Shamus Cardon

IT Engineer III at a healthcare company with 10,001+ employees

It has improved our accuracy since we are eliminating the human error element. There could be better version control through their web platform.

We only have our engineering team writing code and developing business processes since it is very technical. In terms of data extraction and training the ML models, we deployed that to our accounts payable department, which has fewer technical users than our engineering team. After a handful of training sessions, they were able to get in there and use it with decent accuracy. It could be better, but it is definitely better than nothing. One of the big upgrades that I know is happening in version 10 is an improvement to their tagging interface. That is definitely something that I am excited about to sort of reinvigorate our more non-technical users in information extraction from our documents. There could be better version control through their web platform. That is something that could be improved on. Integration from the IDE, e.g., from WorkFusion Studio directly into Control Tower, would be nice to have too.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"The most valuable features of Make are the additional options when compared to other similar solutions. For example, with Google my business, you can only do certain things with Zapier, whereas with Make, you can do a little bit more."

"The most valuable feature is that it is easy to use."

"The Robotic Desktop Automation Express component allows us to do rapid development outside the normal, time-consuming processes."

"We need to analyze documents in order to understand them. We don't need to dedicate much time to this because WorkFusion's machine learning capabilities are very good. We can easily extract information and classify these documents. The document processing engine is very important to our organization because it is the center for many use cases, as we need to control the information contained in documents."

"The dashboard is the solution's most valuable feature. When clients want to look at the data it's very easy for them to do so. The dashboard for the IT manager is very useful if there are issues and to create and follow processes."

"The most valuable features are the recorder because it's user-friendly and the integration with other tools Excel."

"It takes care of simple tasks so users can focus more on exceptions than on regular use cases. They only focus on orders where they need to handle an exception, some information was not given, or there is an issue that they had to focus on. The rest of it goes straight through without human touch. We want to see our employees as engineers, wherein they think and solve problems, not necessarily have to do repetitive tasks. I think WorkFusion helps with avoiding repetitive tasks."

"This solution has great document recognition capabilities."

"The automation process is the most valuable feature."

More WorkFusion pros

Cons

"Make could improve the ease of use, it can be more complicated than other solutions. There are a lot of elements that are more technical than in other solutions."

"I would also like for it to be NLP-based."

"It should integrate with more ERP solutions like SAP. It doesn't currently have that ability."

"Currently, I would rate their pricing around two, as WorkFusion's cloud version seems costly compared to others."

"Machine learning models for document-heavy processes have room for improvement because they require significant effort to train and update."

"There is enhanced functionality I would like to see, things that would further enhance the user experience, deliver greater efficiencies, and further mitigate risk."

"If we're talking from a developer perspective, the task of actually building automation is not ideal. That's not their strong side."

"I would like it if they provided a more detailed roadmap in terms of where they are going with the product. As we are trying to make decisions about the things that we are going to do to try to augment our capabilities, we could know whether they are thinking about the same things or not."

"We are having some database issues, but we are addressing them."

More WorkFusion cons

Pricing and Cost Advice

"The price of Make is approximately $20 per month for the platform."

"The pricing is fair because WorkFusion's out-of-the-box solution is appealing."

"They have a very expensive license compared to any other automation tool. For instance, at $50,000 - $60,000, you can bring in an Automation Anywhere solution. For this solution, you need at least $250,000 to get something going."

"The overall cost could come down a bit in terms of maintaining the servers. Because it can handle complicated things in big use cases, the infrastructure is also correspondingly big. It would be nice to bring that cost down."

"The solution was not the cheapest, but it was also not the most expensive. Workfusion was very open to negotiating pricing and to working within the objectives of our firm."

"My client is using RPA Express, which is available for them to use free of charge."

"As a first-time customer who wants to engage with WorkFusion, not working for my company, then I would want to do a PoC. The cost is prohibitive because they will ask me to get infrastructure with six or seven servers. Then, you must buy a WorkFusion license to do a PoC, which is expensive. I would then have to set up a team to build the PoC and see the benefits. That is very prohibitive."

"Find it online."

"We are on an annual contract to use the solution."

More WorkFusion pricing and cost advice

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Top Industries

By visitors reading reviews

No data available

Financial Services Firm

29%

Computer Software Company

15%

Government

Insurance Company

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

No data available

Questions from the Community

What is your experience regarding pricing and costs for Make?

Make is cheaper than Zapier.

What needs improvement with Make?

What is your primary use case for Make?

We use Make to manipulate data, cut the numbers, take this line of code, and translate it to another line of code. SaaS products use XML, and other products use JSON. You need to translate to commu...

What do you like most about WorkFusion?

If you compare it to its competitors in the market, it is more Java-native.

What is your experience regarding pricing and costs for WorkFusion?

WorkFusion is cheaper than Kofax, but I cannot compare it to UiPath ( /products/uipath-reviews ) without exact pricing. It is worth the money as a tool.

What needs improvement with WorkFusion?

In low-code automation, most parts are not customizable, particularly when Excel is involved, which increases complexity. The system can break down, requiring numerous exception cases, thus complic...

UiPath Platform vs WorkFusion

Comparisons

Camunda vs Make

Compared 59% of the time

Appian vs Make

Compared 29% of the time

Tray.io vs Make

Compared 11% of the time

More Make Competitors

Compared 40% of the time

Microsoft Power Automate vs WorkFusion

Compared 15% of the time

Automation Anywhere vs WorkFusion

Compared 11% of the time

ELMA 365 vs WorkFusion

Compared 7% of the time

Blue Prism vs WorkFusion

Compared 6% of the time

More WorkFusion Competitors

Product Reports

Process Automation

Download Make product report

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Also Known As

Integromat

No data available

Overview

Visualize everything you do

Make lets you visually build workflows to solve complex problems - the way you imagine them in your mind.

Drag and drop to connect apps
Use the playful drag-and-drop builder to connect apps in a few clicks, and build workflows called scenarios.

Design infinite workflows
Build scenarios with as many steps or apps as you need.

Watch data flow in real time
Build your scenario and watch it run in real time. Schedule your scenario to run instantly or whenever you need it.

Make

WorkFusion, Inc. is the creator of AI-enabled Digital Workers designed specifically for banking and financial services organizations. Its Digital Workers are true knowledge workers that effectively augment existing teams in functions like anti-money laundering (AML), sanctions, customer onboarding, Know Your Customer (KYC), and customer service. WorkFusion’s digital workforce solutions help solve talent shortages, increase workforce capacity, save money, enhance employee and customer satisfaction, and ensure ongoing compliance. For more information visit workfusion.com.

Sample Customers

Buan Consulting, Armadia

Deutsche Bank, Amerant Bank, Bank of Asia, Scotiabank, Bank of Montreal, LPL Financial, Carter Bank & Trust, Selective Insurance, HPE, Canadian Tire, Standard Bank, Humana, New York-Presbyterian, Houston Methodist, Six Financial, State Street

Make vs. WorkFusion