Make vs WorkFusion comparison

Read 32 WorkFusion reviews

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84% willing to recommend

Make

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Executive SummaryUpdated on Dec 17, 2024

WorkFusion and Make are competing in the automation solutions category, offering distinct strengths. WorkFusion seems to have the upper hand with its AI-driven automation and analytics, providing a strategic advantage for businesses needing complex data solutions.

Features: WorkFusion focuses on AI-driven analytics, cognitive automation, and complex data processing. Make emphasizes customizable workflows, intuitive task automation, and tailored solutions for user-specific needs.

Ease of Deployment and Customer Service: WorkFusion offers enterprise-level deployment with extensive support, suitable for larger organizations. Make provides straightforward deployment and accessible support, ideal for small to medium-sized businesses.

Pricing and ROI: WorkFusion involves higher setup costs with potential high ROI for complex solutions, whereas Make is more cost-effective with lower initial costs and quick ROI for flexible task automation.

To learn more, read our detailed Make vs. WorkFusion Report (Updated: September 2025).

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Make vs. WorkFusion

September 2025

Helped 869,566 peers since 2012

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Make

Ranking in Process Automation

23rd

Average Rating

7.8

Reviews Sentiment

6.2

Number of Reviews

Ranking in other categories

No ranking in other categories

WorkFusion

Ranking in Process Automation

10th

Average Rating

7.6

Reviews Sentiment

6.9

Number of Reviews

Ranking in other categories

Robotic Process Automation (RPA) (9th), Intelligent Document Processing (IDP) (8th)

Mindshare comparison

As of October 2025, in the Process Automation category, the mindshare of Make is 1.0%, up from 0.5% compared to the previous year. The mindshare of WorkFusion is 0.6%, up from 0.5% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Process Automation Market Share Distribution
Product	Market Share (%)
WorkFusion	0.6%
Make	1.0%
Other	98.4%

Process Automation

Featured Reviews

Yaniv Ivgi

Business Owner at Chatbot-sales

An affordable cloud solution for automation and data manipulation

Make has a single IP. We cannot use a single IP because of the security. There are a lot of crashes when you work manually. Also, they need to provide more models. When you have an error, Make should inform them with guidance before you make the mistake. There is a lot of data you can confuse.

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Arijit-Ghosh

Intelligent Automation SME at a financial services firm with 10,001+ employees

Cloud platform orchestrates business processes with AI capabilities

I find the capabilities that a normal orchestrator should have to be valuable in WorkFusion. The WorkFusion 10 cloud-based platform is different from the earlier on-prem version, WorkFusion 9. The platform now includes auto machine learning and AI capabilities. We haven't used these extensively, but they are a nice feature they are working on. The platform remains stable with well-designed processes, despite being a complex and technical tool.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"Make's front-end interface, the modular interface that it has, drag-and-drop interface, is very easy to understand, use, and integrate."

"The most valuable features of Make are the additional options when compared to other similar solutions. For example, with Google my business, you can only do certain things with Zapier, whereas with Make, you can do a little bit more."

"Make saves a lot of time, and I have created really complex scenarios in Make."

"If you compare it to its competitors in the market, it is more Java-native."

"The cognitive features of this solution are good."

"It takes care of simple tasks so users can focus more on exceptions than on regular use cases. They only focus on orders where they need to handle an exception, some information was not given, or there is an issue that they had to focus on. The rest of it goes straight through without human touch. We want to see our employees as engineers, wherein they think and solve problems, not necessarily have to do repetitive tasks. I think WorkFusion helps with avoiding repetitive tasks."

"The most valuable feature is that it is easy to use."

"In our opinion this group are the leaders in providing RPA solutions."

"Their robots have increased the rate of efficiency by two to five times in our organization. There is still a human element to code out the package running the robots. You can't just click something and have it run. However, once that has been done, you can parallelize it 10 or 100 times in a fairly straightforward manner."

"The automation process is the most valuable feature."

"The Robotic Desktop Automation Express component allows us to do rapid development outside the normal, time-consuming processes."

More WorkFusion pros

Cons

"Make can be a bit difficult to use for new users, but for someone with technical knowledge and some coding skills, it becomes manageable, especially with Make's great UI features that really help."

"The pricing of Make at this point is through operations consumption, and it becomes really expensive in certain scenarios when iterations are involved."

"Make could improve the ease of use, it can be more complicated than other solutions. There are a lot of elements that are more technical than in other solutions."

"Currently, I would rate their pricing around two, as WorkFusion's cloud version seems costly compared to others."

"I would like it if they provided a more detailed roadmap in terms of where they are going with the product. As we are trying to make decisions about the things that we are going to do to try to augment our capabilities, we could know whether they are thinking about the same things or not."

"We have executed our robots thousands of times in our enterprise environment. However, in an enterprise environment, WorkFusion has performance problems. It is slow in production."

"I frequently face issues with infrastructure and some WorkFusion-related problems, such as login issues."

"I would also like for it to be NLP-based."

"Machine learning models for document-heavy processes have room for improvement because they require significant effort to train and update."

"The product needs to be "simple and easy" to use. A good example of this is the use of Python code to perform automations. It is free and the skills transfer is able to happen quickly and the operation and initiation of the completed automation is easy to execute."

"Where it can be improved is the speed. I built two bots, one with WorkFusion and the same thing with Python. My feeling was that the speed at which Python did things, how fast it did them, was quite cool. It was faster."

More WorkFusion cons

Pricing and Cost Advice

"The price of Make is approximately $20 per month for the platform."

"They have a very expensive license compared to any other automation tool. For instance, at $50,000 - $60,000, you can bring in an Automation Anywhere solution. For this solution, you need at least $250,000 to get something going."

"We have a good deal from WorkFusion. We have an unlimited global licensing deal with WorkFusion. For us, it is a no-worry solution. We can go ahead and use it as much as possible anywhere we need it. If WorkFusion has a different kind of a deal for licensing with others, then their business decisions need to be evaluated based on that."

"The pricing is fair because WorkFusion's out-of-the-box solution is appealing."

"Find it online."

"The overall cost could come down a bit in terms of maintaining the servers. Because it can handle complicated things in big use cases, the infrastructure is also correspondingly big. It would be nice to bring that cost down."

"The solution was not the cheapest, but it was also not the most expensive. Workfusion was very open to negotiating pricing and to working within the objectives of our firm."

"One upgrade took a year to do, from the first server being built to the last bot being migrated. This was because we had to migrate all our existing bots. This is the same process and time frame that we are expecting towards the upcoming upgrade. I will end up spending half a million dollars to do an upgrade."

"My client is using RPA Express, which is available for them to use free of charge."

More WorkFusion pricing and cost advice

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Top Industries

By visitors reading reviews

No data available

Financial Services Firm

26%

Computer Software Company

15%

Government

Non Profit

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

No data available

By reviewers
Company Size	Count
Small Business	10
Large Enterprise	23

Questions from the Community

What is your experience regarding pricing and costs for Make?

I find the pricing, setup costs, and licensing costs of Make to be reasonable.

What needs improvement with Make?

Make needs to put some focus on or clarify the security aspect in its documentation or website. When creating automation through these modules between two different applications, there should be cl...

What is your primary use case for Make?

Some of the very simple use cases that people use Make for is AI-powered content creation. That is where we help them out with different kinds of content creation and social media posting, differen...

What do you like most about WorkFusion?

If you compare it to its competitors in the market, it is more Java-native.

What is your experience regarding pricing and costs for WorkFusion?

WorkFusion is cheaper than Kofax, but I cannot compare it to UiPath ( /products/uipath-reviews ) without exact pricing. It is worth the money as a tool.

What needs improvement with WorkFusion?

In low-code automation, most parts are not customizable, particularly when Excel is involved, which increases complexity. The system can break down, requiring numerous exception cases, thus complic...

Nintex Process Platform vs Make

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Compared 15% of the time

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Compared 28% of the time

Microsoft Power Automate vs WorkFusion

Compared 16% of the time

Automation Anywhere vs WorkFusion

Compared 15% of the time

Tungsten RPA vs WorkFusion

Compared 8% of the time

ELMA 365 vs WorkFusion

Compared 7% of the time

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Product Reports

Download Make product report

Process Automation

October 2025

Download WorkFusion product report

September 2025

Also Known As

Integromat

No data available

Overview

Visualize everything you do

Make lets you visually build workflows to solve complex problems - the way you imagine them in your mind.

Drag and drop to connect apps
Use the playful drag-and-drop builder to connect apps in a few clicks, and build workflows called scenarios.

Design infinite workflows
Build scenarios with as many steps or apps as you need.

Watch data flow in real time
Build your scenario and watch it run in real time. Schedule your scenario to run instantly or whenever you need it.

Make

WorkFusion, Inc. is the creator of AI-enabled Digital Workers designed specifically for banking and financial services organizations. Its Digital Workers are true knowledge workers that effectively augment existing teams in functions like anti-money laundering (AML), sanctions, customer onboarding, Know Your Customer (KYC), and customer service. WorkFusion’s digital workforce solutions help solve talent shortages, increase workforce capacity, save money, enhance employee and customer satisfaction, and ensure ongoing compliance. For more information visit workfusion.com.

Sample Customers

Buan Consulting, Armadia

Deutsche Bank, Amerant Bank, Bank of Asia, Scotiabank, Bank of Montreal, LPL Financial, Carter Bank & Trust, Selective Insurance, HPE, Canadian Tire, Standard Bank, Humana, New York-Presbyterian, Houston Methodist, Six Financial, State Street