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MailChimp vs Mailgun comparison

Why PeerSpot?
 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

MailChimp
Ranking in Cloud Email
3rd
Average Rating
8.2
Reviews Sentiment
6.9
Number of Reviews
32
Ranking in other categories
No ranking in other categories
Mailgun
Ranking in Cloud Email
5th
Average Rating
8.6
Reviews Sentiment
7.4
Number of Reviews
3
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of October 2026, in the Cloud Email category, the mindshare of MailChimp is 6.7%, down from 14.1% compared to the previous year. The mindshare of Mailgun is 4.9%, down from 9.6% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Cloud Email Mindshare Distribution
ProductMindshare (%)
MailChimp6.7%
Mailgun4.9%
Other88.4%
Cloud Email
 

Featured Reviews

Ghias Ahmad - PeerSpot reviewer
Network Officer at Punjab Information Technology Board
Good for digital marketing purposes, such as creating and managing email campaigns
Mailchimp could be more user-friendly for setting up WordPress websites. Some of the complex settings can be time-consuming to configure. So, setting up Mailchimp for WordPress websites can be time-consuming for an average user but not necessarily difficult. It's time-consuming, especially when adding custom code to email campaigns. It requires some experience and knowledge to do it effectively.
Christopher Justice - PeerSpot reviewer
Vice President of Operations at BL.INK
Reliable, easy to set up, and offers good email-sending capabilities
We use the solution for high-volume email sending for event management. Simple and perfect for what we need.  It has helped us with email deliverability. The email-sending capabilities are great. It's a very easy product to set up.  The solution is stable. It is scalable.  The solution needs…

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"This is the cheapest, simplest and easiest white-listed provider to use."
"MailChimp has allowed us to easily integrate it with our CRM which has reduced the amount of effort needed to setup up and track any marketing newsletter."
"MailChimp's most important functionality is its automation feature."
"Seeing the click rates, i.e., what people are clicking on to gauge what the subscribers to our emails are interested in is the most valuable feature."
"Running email campaigns is easy and straightforward."
"MailChimp is solid and easy to use for clients, but has all the power we need to build great campaigns, A/B test them, get them delivered, tracked, and report."
"With RSS campaigns, nobody has to login every morning to send the daily news email to 19K readers."
"We used to use VerticalResponse but made the switch because we found MailChimp to be easier and faster to work with."
"I haven't been required to pay yet because they give me 10k free emails per month, so for medium emails, it's the best choice."
"It's a very easy product to set up."
"Mailgun is cheap, secure, fast, and simple."
 

Cons

"It needs more formatting flexibility, such as the ability to wrap text around photos."
"A standalone system for private servers would be ideal."
"Its admin interface, particularly for setting up a new campaign, is not the most intuitive."
"Automated workflows do not have control for dynamic behavioral targeting in any way."
"List management could be more scalable."
"It would be great to be able to create broader segments for campaigns."
"MailChimp’s reports on audience engagement are not the most robust."
"MailChimp should have a better offering for ready made modern templates but this is usually supplied by the community."
"Preview of email as sent - currently, the preview is an image."
"The solution needs better templating and email validation."
"Mailgun doesn't have this."
 

Pricing and Cost Advice

"I primarily use the free version, but sometimes, for specific client needs, we may have to purchase different versions or packages."
"MailChimp is affordable."
"We pay $80 a month to use the solution."
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Top Industries

By visitors reading reviews
Financial Services Firm
15%
Outsourcing Company
14%
Manufacturing Company
8%
Construction Company
8%
No data available
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business30
Midsize Enterprise3
Large Enterprise9
No data available
 

Comparisons

 

Overview

 

Sample Customers

The Atlantic, WNYC, Sierra Nevada, New York Times
Stripe. GitHub, Heroku
Find out what your peers are saying about MailChimp vs. Mailgun and other solutions. Updated: September 2026.
916,197 professionals have used our research since 2012.