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MailChimp vs Mailgun comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

MailChimp
Ranking in Cloud Email
3rd
Average Rating
8.2
Reviews Sentiment
6.9
Number of Reviews
32
Ranking in other categories
No ranking in other categories
Mailgun
Ranking in Cloud Email
5th
Average Rating
8.6
Reviews Sentiment
7.4
Number of Reviews
3
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of July 2026, in the Cloud Email category, the mindshare of MailChimp is 7.2%, down from 14.8% compared to the previous year. The mindshare of Mailgun is 5.2%, down from 10.1% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Cloud Email Mindshare Distribution
ProductMindshare (%)
MailChimp7.2%
Mailgun5.2%
Other87.6%
Cloud Email
 

Featured Reviews

Ghias Ahmad - PeerSpot reviewer
Network Officer at Punjab Information Technology Board
Good for digital marketing purposes, such as creating and managing email campaigns
Mailchimp could be more user-friendly for setting up WordPress websites. Some of the complex settings can be time-consuming to configure. So, setting up Mailchimp for WordPress websites can be time-consuming for an average user but not necessarily difficult. It's time-consuming, especially when adding custom code to email campaigns. It requires some experience and knowledge to do it effectively.
Christopher Justice - PeerSpot reviewer
Vice President of Operations at BL.INK
Reliable, easy to set up, and offers good email-sending capabilities
We use the solution for high-volume email sending for event management. Simple and perfect for what we need.  It has helped us with email deliverability. The email-sending capabilities are great. It's a very easy product to set up.  The solution is stable. It is scalable.  The solution needs…

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"It’s very easy, and you can start using it without being an expert in e-marketing."
"MailChimp is solid and easy to use for clients, but has all the power we need to build great campaigns, A/B test them, get them delivered, tracked, and report."
"Seeing the click rates, i.e., what people are clicking on to gauge what the subscribers to our emails are interested in is the most valuable feature."
"MailChimp almost doubled our email marketing delivery and open rates."
"Running email campaigns is easy and straightforward."
"MailChimp's most important functionality is its automation feature."
"I use Mailchimp for digital marketing purposes, such as creating and managing email campaigns, collecting data, and integrating with WordPress websites."
"MailChimp has many capabilities."
"Mailgun is cheap, secure, fast, and simple."
"It's a very easy product to set up."
"I haven't been required to pay yet because they give me 10k free emails per month, so for medium emails, it's the best choice."
 

Cons

"The solution should improve its reporting feature. There should be more transparency around API development. At the moment, the clients are pushing custom API into the mail, so we don't have too much visibility regarding what endpoints they're pushing the data into."
"While it has many capabilities it could be more user-friendly."
"Automated workflows do not have control for dynamic behavioral targeting in any way."
"I don't have any issues with the service."
"Pretty much everything, and the RSS campaign is the only reason we stick with MailChimp."
"It needs more formatting flexibility, such as the ability to wrap text around photos."
"MailChimp should have a better offering for ready made modern templates but this is usually supplied by the community."
"Customer Service: I really haven’t had to use customer service much but it is only by email which is unfortunate."
"Mailgun doesn't have this."
"The solution needs better templating and email validation."
"Preview of email as sent - currently, the preview is an image."
 

Pricing and Cost Advice

"I primarily use the free version, but sometimes, for specific client needs, we may have to purchase different versions or packages."
"MailChimp is affordable."
"We pay $80 a month to use the solution."
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Top Industries

By visitors reading reviews
Financial Services Firm
16%
Outsourcing Company
12%
Construction Company
8%
Manufacturing Company
7%
No data available
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business30
Midsize Enterprise3
Large Enterprise9
No data available
 

Comparisons

 

Overview

 

Sample Customers

The Atlantic, WNYC, Sierra Nevada, New York Times
Stripe. GitHub, Heroku
Find out what your peers are saying about MailChimp vs. Mailgun and other solutions. Updated: June 2026.
906,960 professionals have used our research since 2012.