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MailChimp vs Mailgun comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

MailChimp
Ranking in Cloud Email
3rd
Average Rating
8.2
Reviews Sentiment
6.9
Number of Reviews
32
Ranking in other categories
No ranking in other categories
Mailgun
Ranking in Cloud Email
4th
Average Rating
8.6
Reviews Sentiment
7.4
Number of Reviews
3
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of April 2026, in the Cloud Email category, the mindshare of MailChimp is 7.7%, down from 15.0% compared to the previous year. The mindshare of Mailgun is 6.1%, down from 9.5% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Cloud Email Mindshare Distribution
ProductMindshare (%)
MailChimp7.7%
Mailgun6.1%
Other86.2%
Cloud Email
 

Featured Reviews

Ghias Ahmad - PeerSpot reviewer
Network Officer at Punjab Information Technology Board
Good for digital marketing purposes, such as creating and managing email campaigns
Mailchimp could be more user-friendly for setting up WordPress websites. Some of the complex settings can be time-consuming to configure. So, setting up Mailchimp for WordPress websites can be time-consuming for an average user but not necessarily difficult. It's time-consuming, especially when adding custom code to email campaigns. It requires some experience and knowledge to do it effectively.
Christopher Justice - PeerSpot reviewer
Vice President of Operations at BL.INK
Reliable, easy to set up, and offers good email-sending capabilities
We use the solution for high-volume email sending for event management. Simple and perfect for what we need.  It has helped us with email deliverability. The email-sending capabilities are great. It's a very easy product to set up.  The solution is stable. It is scalable.  The solution needs…

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Customer service of this product is excellent."
"I can have a really good looking newsletter with minimum effort."
"With RSS campaigns, nobody has to login every morning to send the daily news email to 19K readers."
"Their technical support is excellent."
"MailChimp's most important functionality is its automation feature."
"Dragging and dropping is much faster than writing HTML and CSS."
"MailChimp enables us to manage how the content crosses over and monitors each series or campaign while providing in-depth analytics for each vertical market."
"There was no email marketing at our company before MailChimp, so this product allowed us to begin email marketing which is less costly and less resource intensive."
"Mailgun is cheap, secure, fast, and simple."
"I haven't been required to pay yet because they give me 10k free emails per month, so for medium emails, it's the best choice."
"It's a very easy product to set up."
 

Cons

"Mailchimp could be more user-friendly for setting up WordPress websites. Some of the complex settings can be time-consuming to configure. So, setting up Mailchimp for WordPress websites can be time-consuming for an average user."
"Customer Service: I really haven’t had to use customer service much but it is only by email which is unfortunate."
"The solution could be easier to use."
"It needs more formatting flexibility, such as the ability to wrap text around photos."
"I don't have any issues with the service."
"Automation workflows have limited trigger options."
"Its admin interface, particularly for setting up a new campaign, is not the most intuitive."
"They have poor inbox visibility, and many of the emails went to the spam folder."
"The solution needs better templating and email validation."
"Mailgun doesn't have this."
"Preview of email as sent - currently, the preview is an image."
 

Pricing and Cost Advice

"I primarily use the free version, but sometimes, for specific client needs, we may have to purchase different versions or packages."
"MailChimp is affordable."
"We pay $80 a month to use the solution."
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Top Industries

By visitors reading reviews
Financial Services Firm
16%
Manufacturing Company
8%
Construction Company
7%
Computer Software Company
7%
No data available
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business30
Midsize Enterprise3
Large Enterprise9
No data available
 

Comparisons

 

Overview

 

Sample Customers

The Atlantic, WNYC, Sierra Nevada, New York Times
Stripe. GitHub, Heroku
Find out what your peers are saying about MailChimp vs. Mailgun and other solutions. Updated: April 2026.
892,287 professionals have used our research since 2012.