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MailChimp vs Mailgun comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

MailChimp
Ranking in Cloud Email
3rd
Average Rating
8.2
Reviews Sentiment
6.9
Number of Reviews
32
Ranking in other categories
No ranking in other categories
Mailgun
Ranking in Cloud Email
5th
Average Rating
8.6
Reviews Sentiment
7.4
Number of Reviews
3
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of July 2026, in the Cloud Email category, the mindshare of MailChimp is 7.2%, down from 14.8% compared to the previous year. The mindshare of Mailgun is 5.2%, down from 10.1% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Cloud Email Mindshare Distribution
ProductMindshare (%)
MailChimp7.2%
Mailgun5.2%
Other87.6%
Cloud Email
 

Featured Reviews

Ghias Ahmad - PeerSpot reviewer
Network Officer at Punjab Information Technology Board
Good for digital marketing purposes, such as creating and managing email campaigns
Mailchimp could be more user-friendly for setting up WordPress websites. Some of the complex settings can be time-consuming to configure. So, setting up Mailchimp for WordPress websites can be time-consuming for an average user but not necessarily difficult. It's time-consuming, especially when adding custom code to email campaigns. It requires some experience and knowledge to do it effectively.
Christopher Justice - PeerSpot reviewer
Vice President of Operations at BL.INK
Reliable, easy to set up, and offers good email-sending capabilities
We use the solution for high-volume email sending for event management. Simple and perfect for what we need.  It has helped us with email deliverability. The email-sending capabilities are great. It's a very easy product to set up.  The solution is stable. It is scalable.  The solution needs…

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"If it's for a small business sending out a monthly newsletter, it's a great solution."
"The ease of use and price point enables us to scale our email initiatives efficiently as we grow."
"I use Mailchimp for digital marketing purposes, such as creating and managing email campaigns, collecting data, and integrating with WordPress websites."
"Customer service of this product is excellent."
"The email scheduling has been quite useful."
"MailChimp's most important functionality is its automation feature."
"Their technical support is excellent."
"MailChimp enables us to manage how the content crosses over and monitors each series or campaign while providing in-depth analytics for each vertical market."
"I haven't been required to pay yet because they give me 10k free emails per month, so for medium emails, it's the best choice."
"Mailgun is cheap, secure, fast, and simple."
"It's a very easy product to set up."
 

Cons

"MailChimp’s reports on audience engagement are not the most robust."
"List management could be more scalable."
"It would be great to be able to create broader segments for campaigns."
"Sadly now Mailchimp has started charging for the use of the auto-responder (automation) emails, so it's lost it's edge for the free services."
"The solution should improve its reporting feature. There should be more transparency around API development. At the moment, the clients are pushing custom API into the mail, so we don't have too much visibility regarding what endpoints they're pushing the data into."
"The video embedding doesn’t render until you send a campaign, which makes it hard to see the layout."
"I don't have any issues with the service."
"MailChimp should have a better offering for ready made modern templates but this is usually supplied by the community."
"Preview of email as sent - currently, the preview is an image."
"The solution needs better templating and email validation."
"Mailgun doesn't have this."
 

Pricing and Cost Advice

"MailChimp is affordable."
"I primarily use the free version, but sometimes, for specific client needs, we may have to purchase different versions or packages."
"We pay $80 a month to use the solution."
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Top Industries

By visitors reading reviews
Financial Services Firm
16%
Outsourcing Company
12%
Construction Company
8%
Manufacturing Company
7%
No data available
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business30
Midsize Enterprise3
Large Enterprise9
No data available
 

Comparisons

 

Overview

 

Sample Customers

The Atlantic, WNYC, Sierra Nevada, New York Times
Stripe. GitHub, Heroku
Find out what your peers are saying about MailChimp vs. Mailgun and other solutions. Updated: June 2026.
907,372 professionals have used our research since 2012.