Amazon WorkMail vs Mailgun comparison

 

Comparison Buyer's Guide

Executive Summary
 

Categories and Ranking

Amazon WorkMail
Ranking in Cloud Email
3rd
Average Rating
8.6
Number of Reviews
9
Ranking in other categories
Email Applications (5th)
Mailgun
Ranking in Cloud Email
5th
Average Rating
8.6
Number of Reviews
3
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of June 2024, in the Cloud Email category, the mindshare of Amazon WorkMail is 2.4%, down from 18.9% compared to the previous year. The mindshare of Mailgun is 4.9%, down from 10.0% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Cloud Email
Unique Categories:
Email Applications
6.8%
No other categories found
 

Featured Reviews

Rastu Singh - PeerSpot reviewer
Jan 6, 2023
Reliable with good deliverability and the ability to expand
We'd like to see the following improvements: * A/B testing. The ability to create and send multiple versions of an email to a small subset of an email list and then use data on which version performed better to inform future email campaigns would be helpful. * Email scheduling. We need the ability to schedule emails to be sent at a specific date and time in the future rather than being sent immediately. * Email personalization. We'd like the ability to insert personalized elements like a recipient's name or location into emails using data from an organization's systems. * Advanced analytics. It would be ideal to have detailed data and reporting on email opens, clicks, bounces, and other metrics, as well as integration with other business intelligence tools. * Advanced spam filtering. We need additional spam filtering options beyond the basic spam filtering already provided by SES, such as blocking specific types of content or customizing the spam filter's thresholds.
Christopher Justice - PeerSpot reviewer
May 16, 2024
Reliable, easy to set up, and offers good email-sending capabilities
We use the solution for high-volume email sending for event management. Simple and perfect for what we need.  It has helped us with email deliverability. The email-sending capabilities are great. It's a very easy product to set up.  The solution is stable. It is scalable.  The solution needs…

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"We use the tool for transactional emails and marketing."
"Amazon SES is very easy to configure."
"Amazon SES can handle a high volume of emails, making it suitable for organizations with large email lists or that need to send a large number of emails on a regular basis."
"It is highly available and scalable. It is also highly reliable. I don't lose any of the messages or emails. If there is an issue where the email sent operation failed, Amazon as a platform ensures that the send operation is retried, and the email reaches its destination. This way, it is highly reliable."
"The most valuable thing is that emails sent through SES have a delivery rate of greater than ninety percent."
"The best feature is that Amazon SES provides verified email messages."
"There is no need for me to set up security."
"The product is very user-friendly."
"It's a very easy product to set up."
 

Cons

"The product should improve technical support."
"It would be ideal to have detailed data and reporting on email opens, clicks, bounces, and other metrics, as well as integration with other business intelligence tools."
"I would like to see detailed reports on email success and failure rates."
"There is room for improvement in the scalability."
"When we first set up an email on Amazon SES, they had to verify it, which was not fast enough."
"There is room for improvement in the support. It's just that customer support, though good, takes time to resolve issues."
"The only issue is the price, which is far too expensive."
"Email service is definitely a requirement from an enterprise standpoint. Many organizations have their own on-premise email services, which take a lot of memory, backup, and other resources. If we can have a completely managed backup solution where we have a tiered backup or a tiered archival to be able to retrieve emails, it would be great. I would like to be able to retrieve emails in real-time (hot retrieval), over the 90-days period (warm retrieval), and over the one-year period (cold retrieval). It would be useful to have tiered backup and retrieval. It would help us in managing emails better and have a better backup solution. So, backup is something that we require."
"The solution needs better templating and email validation."
 

Pricing and Cost Advice

"WorkMail does require a license, it is, per user."
"The solution should improve its price."
"It's very cheap. The cheapest among all the services available."
"We pay $80 a month to use the solution."
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Top Industries

By visitors reading reviews
Computer Software Company
19%
Government
10%
Comms Service Provider
8%
Media Company
7%
Computer Software Company
18%
Insurance Company
11%
Retailer
9%
Financial Services Firm
9%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
 

Questions from the Community

What do you like most about Amazon WorkMail?
We use the tool for transactional emails and marketing.
What is your experience regarding pricing and costs for Amazon WorkMail?
WorkMail is very expensive. We have lost several clients because it is too expensive. WorkMail is a bit expensive per user. That is something they must correct. They provide excellent service, but ...
What needs improvement with Amazon WorkMail?
I would like to see detailed reports on email success and failure rates.
What do you like most about Mailgun?
It's a very easy product to set up.
What needs improvement with Mailgun?
The solution needs better templating and email validation.
 

Comparisons

 

Also Known As

Amazon SES
No data available
 

Overview

 

Sample Customers

Expedia, Intuit, Royal Dutch Shell, Brooks Brothers
Stripe. GitHub, Heroku
Find out what your peers are saying about Amazon WorkMail vs. Mailgun and other solutions. Updated: May 2024.
789,442 professionals have used our research since 2012.