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Mailgun vs SendGrid comparison

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Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Mailgun
Ranking in Cloud Email
5th
Average Rating
8.6
Reviews Sentiment
7.4
Number of Reviews
3
Ranking in other categories
No ranking in other categories
SendGrid
Ranking in Cloud Email
1st
Average Rating
8.0
Reviews Sentiment
7.1
Number of Reviews
24
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of September 2026, in the Cloud Email category, the mindshare of Mailgun is 4.7%, down from 9.5% compared to the previous year. The mindshare of SendGrid is 8.3%, down from 17.9% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Cloud Email Mindshare Distribution
ProductMindshare (%)
SendGrid8.3%
Mailgun4.7%
Other87.0%
Cloud Email
 

Featured Reviews

Christopher Justice - PeerSpot reviewer
Vice President of Operations at BL.INK
Reliable, easy to set up, and offers good email-sending capabilities
We use the solution for high-volume email sending for event management. Simple and perfect for what we need.  It has helped us with email deliverability. The email-sending capabilities are great. It's a very easy product to set up.  The solution is stable. It is scalable.  The solution needs…
Amrit Dash - PeerSpot reviewer
Automation Engineer at a educational organization with 11-50 employees
Dynamic templates have streamlined student and parent email campaigns and build consistent engagement
The activity log is a little slower at times, but that is probably just nitpicking an issue. Overall, in general, there are not really very difficult pain points. There are certain issues sometimes when we are trying to handle a very big campaign; we might end up having a little bit less reputation in terms of bounces or spam reports that get detected when we send out the emails. Apart from that, there is not anything that would become a significant pain point. If you don't really have an advanced subscription for SendGrid, it might take a while for you to reach the customer support.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"It's a very easy product to set up."
"Mailgun is cheap, secure, fast, and simple."
"I haven't been required to pay yet because they give me 10k free emails per month, so for medium emails, it's the best choice."
"I use SendGrid for sending marketing emails and confirmation emails from our web pages."
"They enable us to automate all the communication with our clients around commercial campaigns, marketing activities, and also during transactional tasks, basically, any transaction that happens on the account."
"The most valuable feature is the conditions in automation."
"SendGrid has positively impacted my organization by solving the notification problem."
"They have pretty good support in terms of any issues."
"The valuable features include email capabilities, among other offerings."
"SendGrid provides the best analytics a competent postmaster needs."
"It is a stable and scalable solution."
 

Cons

"Mailgun doesn't have this."
"The solution needs better templating and email validation."
"Preview of email as sent - currently, the preview is an image."
"I would prefer an easy plugin for Linux mail installation."
"SendGrid could improve pricing flexibility and offer more detailed analytics without extra cost."
"They are backlogged on feature requests, which is a bit of a shame really."
"Pricing can be improved for SendGrid, as this is the only area I have seen that needs enhancement."
"The documentation is not fine, so I believe the documentation needs to be improved."
"SendGrid can be improved by making it more versatile and facilitating easier connections with third parties."
"They are very bad at supporting clients."
"SendGrid has positively impacted my organization as we moved to it from our own email servers, though it also gives us less control over everything."
 

Pricing and Cost Advice

"We pay $80 a month to use the solution."
"My company pays for SendGrid monthly, and though I cannot share the amount, my feedback is that the vendor should accept other modes of payment apart from a credit card."
"Its cost can vary. It can go as low as $10 or $15 to $1,000 depending on how much you use it."
"The solution is relatively inexpensive."
"I use the essential plan which is $20 a month. After that, we use the pro which is $90 a month, and had all our costs bundled in."
"We are using the Advanced plan,10K. That is about $100 per month but sometimes we do go over the limit of the plan."
"The basic plan starts at €90 per month."
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913,806 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
No data available
Manufacturing Company
17%
Outsourcing Company
14%
Construction Company
11%
Government
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
By reviewers
Company SizeCount
Small Business20
Midsize Enterprise1
Large Enterprise6
 

Questions from the Community

Ask a question
Earn 20 points
What needs improvement with SendGrid?
I think there is room for improvement in customer service, up-to-date documentation, and better training.
What is your primary use case for SendGrid?
I use SendGrid for sending marketing emails and confirmation emails from our web pages.
 

Comparisons

 

Overview

 

Sample Customers

Stripe. GitHub, Heroku
ScoutMob
Find out what your peers are saying about Mailgun vs. SendGrid and other solutions. Updated: September 2026.
913,806 professionals have used our research since 2012.