We performed a comparison between Mailgun and SendGrid based on real PeerSpot user reviews.
Find out what your peers are saying about Twilio, MailChimp, Amazon Web Services (AWS) and others in Cloud Email."It's a very easy product to set up."
"They have pretty good support in terms of any issues."
"The API side of things is valuable. It is flexible enough to handle pretty much anything that needs to be done in an automated manner."
"The solution scales well."
"It is a stable and scalable solution."
"My integration team likes that it's very easy to integrate and very easy to automate based on activities that happen on our core banking application."
"The most valuable feature is the conditions in automation."
"It is easy to set up."
"Easy API documentation is the most valuable feature of SendGrid, including its deliverability rate."
"The solution needs better templating and email validation."
"A long time ago, I may have had an issue, and I had to wait for support, which wasn't that helpful. However, that was a very long time ago. Overall, I've had a good experience."
"Maybe they could have a mobile application to give to admins, so they could see some insights related to the data."
"The reporting part needs improvement."
"The biggest problem that we have faced is with the authentication during login. For certain people, SendGrid requires MFA, which is good as a security feature, but it doesn't always work in all geographies. We've got people and users who are based in Nigeria, and some of those people had real trouble logging into SendGrid because the MFA wouldn't send codes to people on their numbers. The security mechanism that they use for login doesn't work in all geographies."
"SendGrid has room for improvement in the UI/UX or dashboard usability for users. Another area for improvement in the tool is its conditional logic facilities. The response time of SendGrid technical support needs improvement."
"The contact limit alerts need to be improved."
"SendGrid is a great solution. I don't have any areas of improvement."
"They should make the solution more user-friendly."
Mailgun is ranked 5th in Cloud Email with 3 reviews while SendGrid is ranked 1st in Cloud Email with 12 reviews. Mailgun is rated 8.6, while SendGrid is rated 8.6. The top reviewer of Mailgun writes "Reliable, easy to set up, and offers good email-sending capabilities". On the other hand, the top reviewer of SendGrid writes "Clean and simple to use with good integration capabilities". Mailgun is most compared with MailChimp, Amazon WorkMail, SendinBlue and ZeptoMail, whereas SendGrid is most compared with ZeptoMail, MailChimp, Amazon WorkMail, Zoho Campaigns and SocketLabs.
See our list of best Cloud Email vendors.
We monitor all Cloud Email reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.
