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M-Files vs OpenText Content Management vs SharePoint comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Mindshare comparison

Document Management Software Mindshare Distribution
ProductMindshare (%)
M-Files3.9%
Alfresco9.9%
OpenText Content Manager6.4%
Other79.8%
Document Management Software
Enterprise Content Management Mindshare Distribution
ProductMindshare (%)
OpenText Content Management6.3%
SharePoint11.7%
Alfresco6.7%
Other75.3%
Enterprise Content Management
Enterprise Content Management Mindshare Distribution
ProductMindshare (%)
SharePoint11.7%
Alfresco6.7%
OpenText Content Management6.3%
Other75.3%
Enterprise Content Management
 

Featured Reviews

LN
Director of IT at JH Kelly
Good workflows, and it is easy to use with a dashboard that improves contract visibility
My advice for anybody who is looking into implementing this product is to do a pilot first. After you do your research, do an actual pilot before you commit because everyone has nuances and you might find out that it is not what you want, or that it doesn't really do what you think it's going to do. It is not the simplest product to use but because of the robustness of its feature set in the ability with the workflows, and the APIs, to do just about anything you can imagine with it, that's very valuable. I wish it was a little easier to use because we have to spend more time than I'd like with new users, teaching them how it works. We try to hide all that from them but the setup time to get everything the way we wanted was probably two months. That is two months in one resource working on it half time a week, but it just took a lot of work to get the metadata set up, to get the workflows set up, and to get all the documents added to the repository. Now we've got versioning and we know where everything's at, the dashboard is great, but don't assume when they tell you that you'll be up and running in two weeks, that that is the truth. It takes much longer than you think. I would rate this solution an eight out of ten.
Alejandro Stromer - PeerSpot reviewer
Director Consulting SAP OpenText en Entelgy at DCL Consultores EIM SL
Has provided deep integration with business applications and supported full content lifecycle management
OpenText Content Management has a feature that is unique in the market, which is the deep integration with leading applications, allowing reflection of the connections between different processes and objects in applications such as SAP, SuccessFactors, or Salesforce, visible inside the document management application. Without connecting to the leading application, for example SAP, you can navigate between all documentation, having a full 360-degree view of all information related to the process. This means that when you create some action regarding an object that has a connected document in the content management system, you can automatically see additional information connected, managed and controlled by the leading application, with automatic reflection in the document management system. This is a unique advantage that OpenText Content Management has, which is not found in the market. Another unique feature is the integration with Office 365, where you can work with different folders or binders in the document management system and connect to Teams in a simple way, making all this information available in the Teams you are working with. Digital Asset Management is a big part of the content management solution within OpenText Content Management, allowing full integration of all documentation, pictures, plans, and technical documentation if you have asset management inside SAP. It connects similarly to other modules of SAP but includes a special feature for asset management from a technical point of view and connects with the engineering department, providing the full life cycle from development through deployment to maintenance. This means you have the full life cycle from the beginning when you define the solution, construct it, and finally transfer it to maintenance to keep all information updated easily, avoiding risks and ensuring access to accurate information at the right moment.
Ravi Raushan Kumar - PeerSpot reviewer
Software Engineer at ValueMomentum
Centralized document governance has boosted collaboration and made knowledge sharing structured
SharePoint is a powerful platform, but there are a few areas where I think it could be improved, such as user experience. For new users, the interface and navigation can feel quite complex, specifically when working with multiple sites and document libraries. Another improvement would be search functionalities. While it is good sometimes, it does not always return the most relevant result unless a document is very well-structured and tagged. Also, initial setup and customizations can be time-consuming and may require technical expertise, specifically when configuring workflows or permissions. From a modern development perspective, tighter and more seamless integrations with tools including Power Automate and better support for custom backend integrations through APIs could make it more efficient. Overall, simplifying usability and enhancing search and integration capability would make SharePoint even stronger. One additional area I would appreciate improvement would be performance and responsiveness, especially when dealing with a large document library. Sometimes loading or navigating through large datasets can feel quite slow. Another aspect is permissions management. While it is very powerful, it can become complex to manage at scale, specifically when there are multiple levels of access across teams and projects. Improving developer experience would also be beneficial. Making customization, API integrations, and extensions more straightforward would help teams, especially backend developers, leverage SharePoint more efficiently.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Using M-Files means anybody on the executive team to go in and immediately look at a dashboard and know the status of a contract."
"M-Files licence model is very flexible. You have the choice of Named User, Concurrent, or SaaS. This gives the business so much room and flexibility to implement new projects whilst maintaining costs and maximizing production."
"The integration of a document management platform with many other applications, e.g. SAP, SuccessFactors, Salesforce, SharePoint, etc."
"It's a very good solution."
"The version controls and the business workspace part integrate well with SAP and OpenText, providing granular level control over who accesses the workspace."
"OpenText Content Management has a feature that is unique in the market, which is the deep integration with leading applications, allowing reflection of the connections between different processes and objects in applications such as SAP, SuccessFactors, or Salesforce, visible inside the document management application."
"Retention is useful. I have been pleased with the search functionality and the extensibility for tying it into integrations with other systems and building workflows on top of it."
"Being able to tag metadata on documents and being able to have different workspaces in there for our documents is valuable. We do loan documents, and different types of documents have different types of retentions. We are able to categorize based on that, and we are able to do tag searching to find what we are looking for."
"We use Core Share to share documents with external auditors or with vendors, and that prevents them from being able to get into the whole system. It is useful."
"We can configure the solution with any industry's products per customer requirements."
"SharePoint has made things easier with the increased functionality for building the portals, microsites, and total integration with Microsoft categories."
"From my perspective as a developer I would say that the most valuable features are the wide variety of data source connections, completeness of features, and strong query possibilities (customisation, SQL, MDX, macros)."
"Information is now available instantly to managers on all devices."
"Ease of implementation, certainly IT needs to give appropriate access to a sandbox, but learning is easy and quick."
"The product itself is very robust and capable, but the success of the tool is largely dependent upon the team that deploys and maintains the product, as well as resources available to it."
"The most valuable features are the high number of ready-made snippets, easy basic process automation functionality, security model, and good integration with other Microsoft products."
"It offers an easy way to store unstructured content (.pdf, .doc, .xls, images) and to tag them with metadata."
"For all-around capabilities that include not just document management, workflows, calendar, task management, blogging, calendars and overall business process management, we deemed SharePoint as the best overall."
 

Cons

"The integration with other products needs to be improved."
"Technical support is probably the weakest part. We had a number of authentication issues and support has been very slow to respond and get us solutions."
"Pricing could be improved and the stability or the performance needs improvement, which is very important."
"More out-of-the-box automation features should be added to OpenText Extended ECM."
"The tool's documentation is not proper and has missing information like steps."
"There are no additional features that I would like to see. I am pretty happy with it, but their support could be a bit better."
"The initial setup can get really complicated, and it takes time."
"We had some issues with scalability in the production. So, I would rate it a five out of ten."
"Compatibility with external source code management tools like RTC is missing. Improvement in analytics and machine learning would help in getting a more holistic view of content."
"The solution needs to improve the user interface."
"We'd like to be able to upload from MS Excel to deploy tasks and use drop-down lists to collect further information."
"It should have a lighter interface."
"While working with SharePoint, I observed that if the number of files is too much, the upload time, management time, and search time consume a lot of time during the initial phase."
"It is not very intuitive to most users."
"Technical support was not as good as expected. Sometimes request took upwards of three business days."
"Improve the user-friendliness. Make it more intuitive."
"Mobile rendering is not up to the mark."
"The reporting functionality needs improvement, to combine multiple lists (for the most part) requires a solution outside of SharePoint."
 

Pricing and Cost Advice

"They have an Optical Character Scanning module but we didn't buy it because it's ridiculously expensive."
"It is a little more expensive than our previous solution, but because of the fact that it has become a rallying point for different groups to come under, it might end up paying off better in the long run by not having seven siloed solutions. Even though this one solution is a little pricey, it might eliminate other ones."
"OpenText Extended ECM is an expensive solution."
"The tool's pricing is confusing to the end customer."
"OpenText Extended ECM's pricing and licensing are aggressive and confusing for the end customer."
"The licensing is not that complex for the core products, but it becomes more complicated for some additional modules."
"The product is pricey."
"The solution is expensive."
"Both Open Text ECM and IBM File share are expensive."
"The data classification and search elements are cheap."
"The cost is expensive, but worthwhile."
"For this type of solution, it is not wise to buy it without Software Assurance."
"It is very expensive.​"
"The product is reasonably priced."
"The pricing works for us."
"As usual, Microsoft’s licensing structures don’t really seem to fit the needs of their products. This leads to always paying for a project you will never use fully or always be adding to."
"It is pretty reasonable. It is $5 per month per user. We have 12 users now, so it is about $60 per month."
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Comparison Review

it_user8925 - PeerSpot reviewer
Developer with 51-200 employees
Aug 23, 2013
Jive vs Sharepoint vs Drupal Commons
At Mediacurrent we often get requests to compare Drupal to other platforms used for intranet sites and social business platforms (like https://dev.twitter.com/ for example). This is often referred to as “Social Business Software”, which has grown in popularity in recent years. I decided to do a…
 

Top Industries

By visitors reading reviews
Comms Service Provider
8%
Construction Company
8%
Government
7%
Computer Software Company
7%
Manufacturing Company
11%
Financial Services Firm
11%
Government
10%
Energy/Utilities Company
7%
Government
10%
Financial Services Firm
9%
Manufacturing Company
8%
Construction Company
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
By reviewers
Company SizeCount
Small Business13
Midsize Enterprise4
Large Enterprise11
By reviewers
Company SizeCount
Small Business81
Midsize Enterprise40
Large Enterprise83
 

Questions from the Community

Ask a question
Earn 20 points
What is your experience regarding pricing and costs for OpenText Content Suite Platform?
OpenText Content Management has changed the licensing concept to one license that includes all features. Although thi...
What needs improvement with OpenText Content Suite Platform?
There are some areas in OpenText Content Management that could be improved, particularly regarding the way you define...
What is your primary use case for OpenText Content Suite Platform?
We are partners of OpenText Content Management in the area of content management and in another area of SAP solutions...
What is your experience regarding pricing and costs for SharePoint?
I do not know the difference between the prices of the two solutions; I did not work on this project.
What needs improvement with SharePoint?
It is a little difficult to name the areas for improvements in SharePoint because I don't use it all that much. I kno...
What is your primary use case for SharePoint?
SharePoint is a repository that I use primarily for collaboration and sharing resources and assets. It's a good way t...
 

Also Known As

No data available
OpenText Content Suite Platform, OpenText Core Share
SharePoint 2007, SharePoint 2010
 

Overview

 

Sample Customers

Crowe UK, Stearns Bank, Head Energy, OMV, TK Elevator
ATCO Australia, MSIG Asia, Orica, Salt River Project
Toyota, Aeroports de Paris, ASBBank Ltd., Barking, Havering and Redbridge University Hospitals, CambridgeshireConstabulary, D&M Group, NPL Construction Company, and The Regional Municipality of Niagara.
Find out what your peers are saying about Hyland, Conga, SS&C Technologies and others in Document Management Software. Updated: May 2026.
899,917 professionals have used our research since 2012.