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Box vs M-Files comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Box
Ranking in Document Management Software
5th
Average Rating
8.4
Reviews Sentiment
7.3
Number of Reviews
41
Ranking in other categories
Enterprise Content Management (9th), Cloud Storage (13th), Digital Asset Management (4th), Content Collaboration Platforms (7th)
M-Files
Ranking in Document Management Software
10th
Average Rating
9.0
Number of Reviews
2
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of September 2025, in the Document Management Software category, the mindshare of Box is 8.0%, up from 7.9% compared to the previous year. The mindshare of M-Files is 7.8%, up from 6.4% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Document Management Software Market Share Distribution
ProductMarket Share (%)
Box8.0%
M-Files7.8%
Other84.2%
Document Management Software
 

Featured Reviews

Parthasarathy Chellapillai - PeerSpot reviewer
Used for data storage and data collaboration, but its data security could be improved
If I have restricted access within an organization by keeping the data in Box, there are other applications through which I can barge into the data. If anyone wants to keep a file restricted to four people, I can access it because it's available in the cloud. I can directly access the file and pull in the data by entering the file's name. Someone from outside the organization can't access it. However, someone from within the organization who is not supposed to access the data can access it, provided it is in Box. Box is almost like a folder structure outside your system. The solution uses the cloud, and you don't need any separate storage in your system. Even if your system crashes down, the data will be saved. Overall, I rate the solution a six out of ten.
LN
Good workflows, and it is easy to use with a dashboard that improves contract visibility
My advice for anybody who is looking into implementing this product is to do a pilot first. After you do your research, do an actual pilot before you commit because everyone has nuances and you might find out that it is not what you want, or that it doesn't really do what you think it's going to do. It is not the simplest product to use but because of the robustness of its feature set in the ability with the workflows, and the APIs, to do just about anything you can imagine with it, that's very valuable. I wish it was a little easier to use because we have to spend more time than I'd like with new users, teaching them how it works. We try to hide all that from them but the setup time to get everything the way we wanted was probably two months. That is two months in one resource working on it half time a week, but it just took a lot of work to get the metadata set up, to get the workflows set up, and to get all the documents added to the repository. Now we've got versioning and we know where everything's at, the dashboard is great, but don't assume when they tell you that you'll be up and running in two weeks, that that is the truth. It takes much longer than you think. I would rate this solution an eight out of ten.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The system's performance is impressive, and file sharing is notably straightforward."
"It is really easy to load files to and from this solution."
"We've never had a penetration. We've never had a security issue that their support didn't solve. We love their audit trail. We can know exactly when a collaborator opens. We love how you can define a collaborator."
"The solution is used for data storage and any kind of visualization."
"Box is extremely stable, they have not been hacked or lost any data in the past seventeen years. I am very impressed with it."
"Using Box for cloud storage allows us to focus on the service and maintaining infrastructure."
"File sharing with collaborators not on the same domain with offline access from multiple devices: I work on many projects that are multi-organizational, such as with customers, suppliers, or acquisitions."
"Box had a very easy-to-use search feature and a good user interface on its website, which was faster and better than SharePoint."
"Using M-Files means anybody on the executive team to go in and immediately look at a dashboard and know the status of a contract."
 

Cons

"With OneDrive, you can continuously save your files over a Box folder. That is something I wish we could have."
"Working on documents in real-time is sometimes faulty and could be improved."
"I haven't really come across a case where we're not able to use it for what it is, so I don't really have anything holding us up or any customers holding us up at this point that I know of. There are always some limitations, but as a technologist, I just live with them, and there is always room for improvement, but I don't have anything quantifiable."
"It could be cheaper."
"They could integrate better with other platforms."
"If you want to delete something in Box, you have to do it manually, one by one. That was my recent experience. They might have a bulk delete, but I could not find that option. If you want to delete something, you have to go to each and every file and delete it."
"If there was a plugin that added some sort of toolbar in Office, that would be great."
"The room for improvement is in the area of integrations. They need to establish more integrations, especially with Office 365 and Outlook."
"The integration with other products needs to be improved."
 

Pricing and Cost Advice

"I have to pay for Box. It could be a little cheaper. On a scale from one to ten, I would give the pricing a five."
"Box's pricing is excellent."
"I believe Box is cheaper than SharePoint."
"They are very price competitive when pushed. Initially, they come out with a standard list price, but they are willing to be very competitive. The Box price was pretty much equal to or lower than the Citrix price, and Box has more features."
"The more you dig, the deeper the level of tools, and the more expensive it becomes."
"It is expensive per head, as you need the enterprise license to get full security and tools. So negotiate a discount!"
"We are using the free version of the solution. There is a free version and monthly and yearly subscriptions available."
"A business account has a minimum of three users. If you are more than three people in-house, go for the Enterprise version. All the external users are free of charge."
"They have an Optical Character Scanning module but we didn't buy it because it's ridiculously expensive."
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Top Industries

By visitors reading reviews
Financial Services Firm
10%
Computer Software Company
8%
Government
7%
Healthcare Company
6%
Manufacturing Company
10%
Computer Software Company
10%
Government
9%
Comms Service Provider
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business16
Midsize Enterprise9
Large Enterprise27
No data available
 

Questions from the Community

What do you like most about Box?
The solution is used for data storage and any kind of visualization.
What is your experience regarding pricing and costs for Box?
I was not involved in discussions about paying for Box, so I cannot provide specifics about pricing.
What needs improvement with Box?
Collaborative editing was challenging if multiple people were in a document at once. The installation procedure was tricky but manageable with provided guidance and steps.
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Comparisons

 

Overview

 

Sample Customers

GE, Toyota, P&G, Caterpillar, Flex, Schneider Electric, Sally Beauty, Eurostar, AstraZeneca, AirBnB, Whirlpool, Wake Forest School of Medicine, Nationwide, Aeropostale etc
Crowe UK, Stearns Bank, Head Energy, OMV, TK Elevator
Find out what your peers are saying about Box vs. M-Files and other solutions. Updated: July 2025.
866,561 professionals have used our research since 2012.