Laserfiche vs OpenText Content Manager comparison

Laserfiche and OpenText are both solutions in the Enterprise Content Management category. Laserfiche is ranked #21, while OpenText is ranked #6 with an average rating of 8.3. Laserfiche holds a 1.4% mindshare in ECM, compared to OpenText’s 4.4% mindshare. Additionally, 100% of Laserfiche users are willing to recommend the solution, compared to 86% of OpenText users who would recommend it.

Laserfiche

Read 1 Laserfiche review

332 Views
222 Comparison Views

100% willing to recommend

OpenText Content Manager

Read 23 OpenText Content Manager reviews

1,401 Views
824 Comparison Views

86% willing to recommend

Laserfiche

OpenText Content Manager

Comparison Buyer's Guide

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Executive Summary

We performed a comparison between Laserfiche and OpenText Content Manager based on real PeerSpot user reviews.

Find out what your peers are saying about Microsoft, OpenText, IBM and others in Enterprise Content Management.

To learn more, read our detailed Enterprise Content Management Report (Updated: May 2025).

Buyer's Guide

Enterprise Content Management

May 2025

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Helped 850,760 peers since 2012

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Laserfiche

Ranking in Enterprise Content Management

21st

Ranking in Document Management Software

11th

Average Rating

10.0

Number of Reviews

Ranking in other categories

No ranking in other categories

OpenText Content Manager

Ranking in Enterprise Content Management

6th

Ranking in Document Management Software

2nd

Average Rating

7.6

Reviews Sentiment

6.2

Number of Reviews

Ranking in other categories

File Archiving (4th)

Mindshare comparison

As of May 2025, in the Enterprise Content Management category, the mindshare of Laserfiche is 1.4%, up from 0.6% compared to the previous year. The mindshare of OpenText Content Manager is 4.4%, up from 3.2% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Enterprise Content Management

Featured Reviews

Christian Begaux

Consultant DMS/ECM at NSI IT Software & Services (Cegeka Group)

A powerful solution that offers BPM and automation to assist with our digital transformation

We use this solution for DMS, ECM, scan and imaging, plus workflows and forms solutions spread over the entire company This is a very complete and powerful solution. No code: We can address all of the features and functionalities with computer-minded people without having to call the IT Dept or…

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Maurice Riverso

Records Management Officer at ANZPAA

Our our official repository and it has disposal management and retention management

The security architecture is the only problem as it's a little bit complex and too torturous at times. So it could be improved a little bit, but it is regarded as a very good system in Australia. It's probably overly subscribed. Also, what's missing is what people would like, which is basically online collaboration. That's a problem. But it has so many other things to offer that SharePoint, I'm sure, will not have. So, that will be an interesting issue to come up. It's not very good at providing stable and robust add-ins to Microsoft. That's a bit of a problem with Content Manager. They're kind of very volatile. So, that's been definitely something that could be improved.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"This is a very complete and powerful solution."

"The product can be integrated with different solutions."

"I did not face issues with the product's scalability...The solution's technical support is good."

"It has a robust search but has often been difficult for people to learn."

"The tool's implementation has made life easier for customers. It is sold by SAP. The integration between SAP and the solution is good, making it easy to access the documents. It is widely recognized as a market leader in enterprise document management."

"We like how the solution allows us to have retention of records and workflows, as well as its fire plan."

"An advantage is integration with your IP directory."

"The most valuable features of OpenText Content Manager are its stability, reliability, security, and workflow engine."

"For a records management system, Content Manager is a really good system."

Cons

"We would like to see more features for RPA and AI."

"The stability of the solution is an area of concern where improvements can be made."

"Support could be enhanced. The first line of support consists of individuals who lack experience with some key aspects. When you create a support ticket, the time to resolve the issue may be prolonged because the first person may not understand the system or the solution."

"OpenText Content Manager needs to improve its user interface. Its installation process is difficult and can be made easier."

"It's not very good at providing stable and robust add-ins to Microsoft."

"The product could improve its scalability."

"The ease of use should be addressed."

"Pricing is an issue, as it is too expensive."

"Due to very limited use in the industry, vendor and contract support are hard to find."

Pricing and Cost Advice

Information not available

"The solution's licensing cost depends on the customer domain. Though its costs are high, the product is worth the money. You have to pay a one-time cost and support costs."

"The fees incurred are for the licensing and maintenance."

"I rate the product price an eight or nine on a scale of one to ten, where one is cheap and ten is expensive. The solution is expensive."

"I would suggest that you do a thorough evaluation of all competing products and look for support for these products in your local area."

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Top Industries

By visitors reading reviews

Educational Organization

23%

Government

17%

Financial Services Firm

10%

Retailer

Government

20%

Computer Software Company

11%

Financial Services Firm

11%

Manufacturing Company

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

No data available

Questions from the Community

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What do you like most about Micro Focus Content Manager?

An advantage is integration with your IP directory.

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What is your experience regarding pricing and costs for Micro Focus Content Manager?

Pricing is a disadvantage as it is very expensive, especially in this market.

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What needs improvement with Micro Focus Content Manager?

Pricing is an issue, as it is too expensive. Support and services need to be more user-friendly. The support has been slow, and there is room for improvement. Additionally, they could improve build...

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Comparisons

OpenText Documentum vs Laserfiche

Compared 28% of the time

SharePoint vs Laserfiche

Compared 27% of the time

Microsoft Purview Records Management vs Laserfiche

Compared 14% of the time

Hyland OnBase vs Laserfiche

Compared 12% of the time

IBM FileNet vs Laserfiche

Compared 10% of the time

More Laserfiche Competitors

SharePoint vs OpenText Content Manager

Compared 26% of the time

OpenText Extended ECM vs OpenText Content Manager

Compared 17% of the time

OpenText Documentum vs OpenText Content Manager

Compared 13% of the time

Microsoft Purview Records Management vs OpenText Content Manager

Compared 11% of the time

IBM FileNet vs OpenText Content Manager

Compared 11% of the time

More OpenText Content Manager Competitors

Product Reports

Buyer's Guide

Enterprise Content Management

May 2025

Download Laserfiche product report

Buyer's Guide

OpenText Content Manager

April 2025

Download OpenText Content Manager product report

Also Known As

No data available

Micro Focus Content Manager, HPE Records Manager, HPE Content Manager

Overview

Powerful Document Management Software and Agile Enterprise Content Management Solutions

Laserfiche

OpenText Content Manager, formerly Records Manager, is a governance-based enterprise content management system designed to help government agencies, regulated industries and global organizations manage their business content from creation to disposal. Regardless of how you create and collaborate on your content, Content Manager gives you the ability to leverage accurate, contextual, and complete information throughout its lifecycle. Managing your content in this way helps you significantly improve services to your customers, business decisions and insight for future strategy.

OpenText

Sample Customers

D.L. Evans, College of the Desert, Community Action, Tompkins County, Hanson McClain, Olmsted County, Old Line Bank, Steinhafels, CIRCOR Pibiviesse

Missouri State Courts

Buyer's Guide

Enterprise Content Management

May 2025

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Find out what your peers are saying about Microsoft, OpenText, IBM and others in Enterprise Content Management. Updated: May 2025.

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We monitor all Enterprise Content Management reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.