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Katalon Studio vs Sauce Labs vs Selenium HQ comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
7.3
Katalon Studio is easy to adopt, saving 30%-40% costs, improving efficiency, and enhancing speed to market.
Sentiment score
8.0
Sauce Labs boosts ROI by optimizing release cycles, reducing costs, enhancing test efficiency, and enabling broader device testing.
Sentiment score
7.6
Selenium HQ reduces testing time, achieves 60% ROI, requires Java developers, and improves efficiency up to 55% in a week.
 

Customer Service

Sentiment score
5.9
Katalon Studio's customer service is praised for its responsiveness, with improvements at enterprise-level, but has limitations for free versions.
Sentiment score
8.0
Sauce Labs' customer service is praised for responsiveness, friendliness, and efficiency, with most users highly satisfied despite occasional delays.
Sentiment score
6.1
Selenium HQ offers no direct support; users rely on community forums and online resources for assistance with issues.
I encountered a couple of issues during the initial setup, but customer care resolved them quickly.
Katalon's support is not very strong unless you opt for the enterprise version.
Documentation is good.
The marketplace community and forums are what we browse and look after, and we have found solutions whenever we tried to find anything.
I have not had the need to escalate questions to Selenium HQ tech support recently, as open community support is widely available and has been sufficient for our needs.
 

Scalability Issues

Sentiment score
6.9
Katalon Studio is cost-effective and scalable for small teams but less optimal for large-scale load testing.
Sentiment score
6.9
Sauce Labs is scalable but faces challenges with cost, VM limitations, outages, and requires more data centers for extensive scaling.
Sentiment score
7.5
Selenium HQ is scalable with technical expertise, enabling parallel testing, but scalability varies by framework design.
It allows me to develop, run, and deploy test cases extensively.
We can execute thousands of test cases weekly, and our automation coverage using Selenium HQ is approximately eighty-five percent.
 

Stability Issues

Sentiment score
6.7
Katalon Studio is stable for most users, but complex projects and updates can cause crashes and integration issues.
Sentiment score
6.8
Sauce Labs offers stable, reliable cloud testing with occasional issues, but improvements and timely support enhance user satisfaction.
Sentiment score
7.1
Selenium HQ is generally stable but faces issues with Internet Explorer and new browsers needing maintenance and proper test architecture.
It needs more stability when test cases are executed.
Stability is important as it saves time and provides valuable reports to higher management for decision-making.
Selenium HQ is a scalable solution; it has been in production for the last two years, but I have been working on it for the last six years, so it is definitely scalable.
 

Room For Improvement

Katalon Studio faces scripting limitations, unreliable Object Spy, slow testing, stability issues, and lacks integration and support features.
Users want clearer documentation, faster processing, better reports, improved integrations, more device coverage, accurate logging, and responsive support.
Users want better browser support, integration, simplified setup, clearer documentation, auto-healing, AJAX improvement, and frequent updates.
Parallel execution is available, but not with the free version.
There is significant competition, so providing a good offer with extra features could be beneficial.
Providing clearer guidance during the trial period for certification and training modules would also help.
An automatic update mechanism for Selenium HQ would be beneficial, eliminating the need for manual downloads and updates of browser drivers when new versions are released.
I don't know if we have that capability to provide different data sources such as SQL Server, CSV, or maybe some other databases, so that kind of capability would be great.
 

Setup Cost

Katalon Studio is cost-effective and competitive, though some advanced features may require costly licenses compared to alternatives.
Enterprise users find Sauce Labs pricing flexible but costly, recommending starting small and scaling to manage costs effectively.
Selenium is open-source and free, but setup and maintenance may require investment in developer skills and expertise.
The approximate cost is around $8,000.
I recommend optimizing the pricing, as a moderate value around five would be preferred.
The pricing of Katalon Studio is affordable, making it a sensible option for those looking for an affordable range.
 

Valuable Features

Katalon Studio simplifies automated testing with versatile features, platform support, and user-friendly tools, favored for comprehensive test management.
Sauce Labs offers cross-browser compatibility, video recording, and parallel test execution for scalable testing across multiple platforms and devices.
Selenium HQ offers cost-free, open-source cross-browser testing, supports multiple languages, frameworks, and facilitates integration with CI tools.
Additionally, it is easy to learn, quick to automate, and anyone can start automating test cases.
The browser compatibility and self-healing capabilities are excellent, which helps keep the code updated.
Katalon Studio has the highest number of integrations compared to other tools at a similar price point, such as Jira, Brokerstack, and Jenkins.
Selenium HQ supports multiple browsers via grid hosting and offers dynamic configuration setup for testing across Chrome, Edge, and Internet Explorer.
When we were doing these tests manually, it took several hours of effort, and those hours, when counted on the basis of person days, used to be maybe six or seven months of effort, which we can now do every day by running the pipeline.
 

Featured Reviews

Anuradha.Kapoor Kapoor - PeerSpot reviewer
Functional automation features and the recording functionality saves time but the performance and script execution is slow
I would like to see improvements in how Katalon Studio works with iOS applications, especially with React Native applications. The speed is very slow. It takes time. Katalon Studio also takes my laptop memory, and execution becomes slow for the script. There are parallel execution options. I'm sure their online cloud version must be very fast, but as a service-based company, we are under NDA with our clients and can't run their code on our servers. I would like to see iOS improve and see a more capable recording feature. Katalon Studio has released an AI version, and I have a demo scheduled to see the new features.
Joel Alonzo - PeerSpot reviewer
Metrics about testing across the company are easily accessible, and it's easy to get teams up and running
Multi-domain SSO is a big concern for us right now, especially as we've been merged into a larger company. I suddenly have teams coming from 20 different domains, and because the main master Sauce Labs account is locked down to one SSO domain, there are teams that can't run a test right now. I've heard they're working on a solution and they've been very communicative with us about it. A solution to that would help us a lot. The other issue is that when you're behind a corporate proxy and inside a corporate network, it's a nightmare in general. And the problem that we've come up against over and over again is that a lot of our network staff don't want to open up giant CIDR blocks to internal traffic. Opening it up to one endpoint which is Sauce Labs, through a little API is perfectly fine. That's one IP address and it's no big deal. But for their virtual machines they have one jump box and that jump box contains an entire CIDR block that changes each time the tunnel starts up. In other words, if every call went into one IP and that got bounced back to a load balancer or net gateway, that would help a lot too. When I go to the network team and say, "Hey, we're using a product, a piece of software, and I need an entire CIDR block opened," the first and almost eternal response to that will be "absolutely not." Getting things set up and running is always going to be a bit of a struggle within any corporate environment. Most of that is not Sauce Labs' fault, but the things I just mentioned are things they could do to help deal with that struggle.
Sujata Sujata Ghadage - PeerSpot reviewer
Automation in testing processes sees improvement with multi-browser support and easier website interactions
Selenium HQ could improve by including a robust reporting framework, eliminating the need for external frameworks. The tool could simplify object identification, enabling users to generate XPaths without requiring detailed DOM understanding. Additionally, an automatic update mechanism for Selenium HQ would be beneficial, eliminating the need for manual downloads and updates of browser drivers when new versions are released.
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Top Industries

By visitors reading reviews
Educational Organization
28%
Computer Software Company
15%
Financial Services Firm
12%
Manufacturing Company
6%
Financial Services Firm
19%
Computer Software Company
14%
Retailer
7%
Manufacturing Company
6%
Computer Software Company
20%
Financial Services Firm
14%
Manufacturing Company
10%
Government
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What is your experience regarding pricing and costs for Katalon Studio?
I used the trial version of Katalon Studio, which I got for free. For TestComplete, I used an internal license as my ...
What needs improvement with Katalon Studio?
Extending the certification validity, especially after the trial period, would be beneficial. Providing clearer guida...
What do you like most about Sauce Labs?
It has significantly enhanced our testing accuracy by approximately 50%.
What needs improvement with Sauce Labs?
Sauce Labs can include new technologies like generative AI, which can reduce the human effort in writing test cases. ...
What is your primary use case for Sauce Labs?
I work as an automation engineer using Selenium WebDriver with Java, and API automation using Rest Assured with Java....
How do I choose between Selenium HQ and Eggplant Digital Automation Intelligence?
Selenium HQ’s biggest advantage is that it is customizable. Its other most valuable feature is that the driver interf...
What do you like most about Selenium HQ?
Selenium's open-source nature is a key advantage. Its extensive support for diverse web technologies.
What is your experience regarding pricing and costs for Selenium HQ?
Selenium is easy to install and mostly free, so there's no need for a license. This lack of costs makes it an attract...
 

Comparisons

 

Also Known As

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SeleniumHQ
 

Overview

 

Sample Customers

Coca-Cola Tesla Black Board TaTa Consultancy Services Sony
Salesforce.com, Mozilla, Zendesk, Puppet Labs, Twitter, Bank of America, Eventbrite, Bleacher Report, Okta, Intuit, Travelocity, Sharecare, CapitalOne.
BrowserStack, Sauce Labs, experitest, Tricentis GmbH, SmartBear Software
Find out what your peers are saying about Tricentis, Katalon Studio, OpenText and others in Regression Testing Tools. Updated: May 2025.
852,649 professionals have used our research since 2012.