Executive SummaryUpdated on Sep 9, 2024
Kaspersky Endpoint Detection and Response Optimum and Norton Small Business compete in the endpoint security category. Kaspersky has the upper hand with better threat detection and minimal resource usage, while Norton is preferred for easier deployment and customer service.
Features: Kaspersky Endpoint Detection and Response Optimum offers robust threat detection, minimal resource usage, and advanced security features. Norton Small Business provides easy deployment, user-friendly interfaces, and effective protection for small businesses.
Room for Improvement: Kaspersky needs a more intuitive management dashboard, improved customer support, and easier usability. Norton requires enhancements in advanced features, better reporting tools, and expanded capabilities for larger enterprises.
Ease of Deployment and Customer Service: Kaspersky's deployment process is complex and may need professional help, though its technical support is efficient. Norton's deployment is straightforward with extensive support, making it suitable for small businesses without dedicated IT staff.
Pricing and ROI: Kaspersky's pricing is considered reasonable for the features provided, delivering good ROI. Norton Small Business is pricier but users find the ease of deployment and customer service justify the cost, providing satisfactory ROI.
