Kaspersky Endpoint Detection and Response Optimum and Norton Small Business compete in the endpoint security category. Kaspersky has the upper hand with better threat detection and minimal resource usage, while Norton is preferred for easier deployment and customer service.
Features: Kaspersky Endpoint Detection and Response Optimum offers robust threat detection, minimal resource usage, and advanced security features. Norton Small Business provides easy deployment, user-friendly interfaces, and effective protection for small businesses.
Room for Improvement: Kaspersky needs a more intuitive management dashboard, improved customer support, and easier usability. Norton requires enhancements in advanced features, better reporting tools, and expanded capabilities for larger enterprises.
Ease of Deployment and Customer Service: Kaspersky's deployment process is complex and may need professional help, though its technical support is efficient. Norton's deployment is straightforward with extensive support, making it suitable for small businesses without dedicated IT staff.
Pricing and ROI: Kaspersky's pricing is considered reasonable for the features provided, delivering good ROI. Norton Small Business is pricier but users find the ease of deployment and customer service justify the cost, providing satisfactory ROI.
I have observed value for money from Kaspersky Endpoint Detection and Response Optimum.
We usually solve issues ourselves due to our experience, as paid support is not used.
I rate the technical support between seven and eight out of ten for Kaspersky.
It is very easy for me to scale.
Currently, I find it good and easily scalable.
Kaspersky Endpoint Detection and Response Optimum is scalable for my environment.
The solution is highly stable, scoring more than nine in terms of protection.
Kaspersky Endpoint Detection and Response Optimum is stable.
The uninstallation needs better handling, specifically with automatic license deletions.
To increase the benefits of the product, Managed Detection and Response (MDR) service from Kaspersky should be included.
Occasionally, I encounter connection problems, and the signal is not very good.
Kaspersky is very cheap compared to solutions like CrowdStrike or other vendors.
Kaspersky Endpoint Detection and Response Optimum is reasonably priced for the market.
The value from Kaspersky is very good, especially since we recently got a special deal.
It fulfills security and protection requirements against newly discovered malware, especially ransomware attacks.
Threat Response Automation in Kaspersky Endpoint Detection and Response Optimum is quite effective for enhancing security.
The automated response feature is particularly useful, quarantining threats based on their severity.
Kaspersky Endpoint Detection and Response (EDR) Optimum delivers straightforward defense-in-depth against complex and advanced threats with no additional overheads. Use automated and 'single-click' responses so you can ensure every last piece of the threat is rooted out of your system.
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