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GravityZone Business Security vs Norton Small Business comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Sep 9, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
4.8
Cortex XDR offers significant ROI with enhanced security and efficiency, reducing costs, incidents, and boosting user satisfaction.
Sentiment score
6.5
GravityZone Business Security offers cost-effective protection and efficiency, with reduced manual updates and strong threat defense.
Sentiment score
8.6
Norton Small Business reduces security threat downtime, enhancing productivity, efficiency, and ROI by allowing focus on critical tasks.
They appreciate the rich telemetry data from the solution, as it provides in-depth threat identification.
Cyber Security Manager at Welab bank
Cortex XDR by Palo Alto Networks helps to reduce my total cost of ownership significantly.
Detection and Response Consultant at Inovasys
I have seen a return on investment with Cortex XDR by Palo Alto Networks, as this product is offered at a minimal cost, and we can find a good ROI from it.
Cyber Security Information Security Specialist at MHM Holding GmbH
Comparatively, these American products are much better.
CEO at URS LLP
The primary ROI is achieving high safety levels for our network.
Senior Systems Engineer at Ministry of Awqaf & Islamic Affairs
 

Customer Service

Sentiment score
6.9
Cortex XDR support is praised for proficiency, but regional differences exist in response times and expertise consistency.
Sentiment score
7.5
GravityZone Business Security offers prompt, effective support with quick issue resolution and language-specific assistance, despite occasional response delays.
Sentiment score
8.1
Norton Small Business's technical support is rated excellent for its efficiency, helpfulness, and responsiveness, though some see room for improvement.
The technical support from Palo Alto deserves a mark of ten because they reach out within an hour whenever assistance is needed.
Head of data centers at a non-profit with 10,001+ employees
There is no back and forth, and they know what we are asking for and come up with the best resolution for a solution.
Senior Process Expert at A.P. Moller - Maersk
If any of these services are missed, it becomes a problem in terms of support tickets, follow-up, or special configuration that needs to be done in the system.
Chief of IT Architecture at a financial services firm with 10,001+ employees
Services like updates are handled professionally, ensuring stability and operational continuity.
Senior Systems Engineer at Ministry of Awqaf & Islamic Affairs
 

Scalability Issues

Sentiment score
7.5
Cortex XDR provides scalable, efficient performance for thousands of users, supporting easy cloud and on-premises expansions with simple licensing.
Sentiment score
8.5
GravityZone Business Security smoothly scales with growth, simplifies expansions, and integrates licenses and devices with minimal server changes.
Sentiment score
8.1
Norton Small Business is highly scalable, allowing easy license expansion and adaptability for diverse business sizes and device platforms.
You can onboard 10,000 endpoints in just hours, which demonstrates the excellent scalability of this product.
Assistant Security Architect at Cloudnomics
Cortex XDR by Palo Alto Networks can be expanded anytime by purchasing another license without any issues related to scalability.
Head of data centers at a non-profit with 10,001+ employees
I think scalability for Cortex XDR by Palo Alto Networks is good.
Threat Analyst II at a tech vendor with 1,001-5,000 employees
GravityZone has scaled effortlessly as our organization has expanded, accommodating more devices and users without needing additional server purchases.
Senior Systems Engineer at Ministry of Awqaf & Islamic Affairs
The effort of managing ten clients and the effort of managing ten thousand clients is insignificant.
Head of IT at RD Tech
It is quite scalable and easily scalable.
CEO at URS LLP
 

Stability Issues

Sentiment score
8.0
Cortex XDR by Palo Alto Networks is stable and reliable, with minimal issues and consistently high performance ratings.
Sentiment score
8.7
GravityZone Business Security is praised for stability, reliable performance, ease of management, and superior threat protection despite occasional update issues.
Sentiment score
8.2
Norton Small Business is highly rated for its stability, with minor password manager issues on mobile devices.
Cortex remains fast and responsive, even with increasing data and alerts.
Final Year Student at Gitam University
The thresholds we've seen on our firewall boxes at some instances reached 80% to 85%, but even at that level of utilization, we don't observe any latency or any issues reported with respect to accessing the application.
Senior Process Expert at A.P. Moller - Maersk
Cortex XDR is stable, offering high quality and reliable performance.
Cyber Security Manager at Welab bank
Stability is crucial for us, given that the endpoint device is a main gate for attacks or malware.
Senior Systems Engineer at Ministry of Awqaf & Islamic Affairs
 

Room For Improvement

Cortex XDR needs better UI, reporting, customization, cloud integration, support, and reduced false positives and resource use.
GravityZone Business Security needs improvements in integration, user interface, performance, and additional features to enhance efficiency and ROI.
Norton Small Business requires better pricing, enhanced features, and fewer notifications to improve user experience and market availability.
Improving reporting and dashboard customization, along with the addition of real-time and exportable reports, would help SOC teams greatly.
Final Year Student at Gitam University
The inclusion of this feature would allow the application of DLP policies alongside antivirus policies via a single agent and console, making it more competitive as other OEMs often offer DLP solutions as part of their antivirus products.
Pre Sales Architect at network techlab
If the per GB data could be provided at a certain level free of cost or at the same cost which the customer is taking for the entire bundle, that would be better.
Cyber Security Information Security Specialist at MHM Holding GmbH
It is more than adequate, just needing to keep up with industry changes.
Head of IT at RD Tech
More customization freedom to accommodate unique environment needs could enhance the solution's flexibility.
Senior Systems Engineer at Ministry of Awqaf & Islamic Affairs
It's not designed with current standards; it's not HTML5 and doesn't work well for navigation.
Chief Technology Officer at CustomerHD
 

Setup Cost

Cortex XDR offers flexible, scalable licensing with robust features, fair pricing, and options for on-prem or cloud deployments.
GravityZone Business Security is cost-effective, charging around $1 per device monthly, with competitive three-year licensing deals.
Norton Small Business offers affordable yearly licenses but frequent upsells for additional features can be a drawback for some.
The pricing on SentinelOne is far more reasonable and cheaper than Cortex XDR by Palo Alto Networks.
Consultant at a tech services company with 1,001-5,000 employees
I would say it is definitely not a cheap product, considering how mature it is and how scalable all Palo Alto products are together.
Senior Process Expert at A.P. Moller - Maersk
Cortex XDR is perceived as expensive by some customers, yet offers dynamic pricing.
Cyber Security Manager at Welab bank
GravityZone is one of the cheapest solutions among its competitors.
Senior Systems Engineer at Ministry of Awqaf & Islamic Affairs
Datto is offering a bundle for less than what we pay for Bitdefender.
Chief Technology Officer at CustomerHD
The pricing is very reasonable.
Head of IT at RD Tech
 

Valuable Features

Cortex XDR offers AI-driven security, seamless integration, and automation, enhancing threat detection and risk reduction for networks.
GravityZone Business Security offers comprehensive protection, easy management, cost-effectiveness, and detailed risk analysis, making it highly reliable.
Norton Small Business offers comprehensive virus protection, secure features, multi-platform compatibility, and 24/7 support via a user-friendly dashboard.
It incorporates AI for normal behavior detection, distinguishing unusual operations.
Cyber Security Manager at Welab bank
The product provides automation responses in case of a threat attack, severity assessments, centralized manageability, and comprehensive compliance features, resulting in reduced costs.
Pre Sales Architect at network techlab
It includes machine learning to easily analyze data and detect complex threats across endpoints, networks, or clouds.
Final Year Student at Gitam University
The threat detection capability is outstanding with no issues at all.
Head of IT at RD Tech
The best part is the risk management; it gives me real relief, and an overall idea of what all my systems are exposed to, where my weaknesses lie, and how I can address them—whether it's misconfigurations, user behavior creating the risk, or the OS software that isn't getting patched, or critical CVs that aren't getting mitigated.
CEO at URS LLP
GravityZone is very light on PCs and offers excellent threat detection capabilities, notably through its anti-malware and anti-virus features.
Senior Systems Engineer at Ministry of Awqaf & Islamic Affairs
 

Categories and Ranking

Cortex XDR by Palo Alto Net...
Sponsored
Ranking in Endpoint Protection Platform (EPP)
5th
Average Rating
8.4
Reviews Sentiment
6.8
Number of Reviews
107
Ranking in other categories
Endpoint Detection and Response (EDR) (7th), Extended Detection and Response (XDR) (6th), Ransomware Protection (2nd), AI-Powered Cybersecurity Platforms (2nd)
GravityZone Business Security
Ranking in Endpoint Protection Platform (EPP)
32nd
Average Rating
8.6
Reviews Sentiment
6.8
Number of Reviews
17
Ranking in other categories
No ranking in other categories
Norton Small Business
Ranking in Endpoint Protection Platform (EPP)
29th
Average Rating
8.6
Reviews Sentiment
7.7
Number of Reviews
9
Ranking in other categories
Cloud Backup (38th), SSL VPN (12th)
 

Mindshare comparison

As of March 2026, in the Endpoint Protection Platform (EPP) category, the mindshare of Cortex XDR by Palo Alto Networks is 3.5%, down from 4.0% compared to the previous year. The mindshare of GravityZone Business Security is 1.1%, down from 1.6% compared to the previous year. The mindshare of Norton Small Business is 1.7%, down from 2.3% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Endpoint Protection Platform (EPP) Mindshare Distribution
ProductMindshare (%)
Cortex XDR by Palo Alto Networks3.5%
Norton Small Business1.7%
GravityZone Business Security1.1%
Other93.7%
Endpoint Protection Platform (EPP)
 

Featured Reviews

ABHISHEK_SINGH - PeerSpot reviewer
Senior Process Expert at A.P. Moller - Maersk
Gained full visibility and streamlined threat detection through behavior-based insights and AI integration
Initially, we got to have a lot of false positives when we onboarded, but nowadays it's quite smooth. We have fine-tuned our security policies and allowed different levels of policies to get rid of those false positives. Currently, we are getting a fairly good amount of incidents that are not false positives or benign, but actionable items. The process is streamlined. In the initial days, the operations used to get involved in a lot of benign and other activities, but now the process is streamlined. We are leveraging the auto-detection and remediation plans. The operations teams are now more involved in other business roles as well, not just looking into the logs and fetching out what's happening there. They have fixed a lot of things. Initially, they didn't have IAC code drift detection, cloud posture management, or security posture management, but they have those now. They purchased different vendors and did a merger with that. They have now Prisma Cloud that gets integrated and now they are working with Cortex Cloud. Everything that was negative has now been addressed, and the product altogether looks to be in a very better and mature shape now. Currently, it's more or less detecting the workloads with AI-based best practices. Since most organizations are consuming AI agents and other things, we are looking forward to seeing what other feature enhancements Palo Alto can support in that.
VN
CEO at URS LLP
Has provided reliable risk management with some room for configuration improvements
In terms of stability, the solution is reliable because there are certain modules, such as advanced threat control and anti-exploit solutions, that are really good. The anti-phishing and content network protection are also very good. It is all about how you configure it. The best part is the risk management; it gives me real relief, and an overall idea of what all my systems are exposed to, where my weaknesses lie, and how I can address them—whether it's misconfigurations, user behavior creating the risk, or the OS software that isn't getting patched, or critical CVs that aren't getting mitigated. Those things have helped me out in a great way.
Balaguru Paramasivan - PeerSpot reviewer
Delivery Manager - DBA at HTC Global Services (INDIA) Private
The initial setup phase is very easy and user-friendly
I had tried Kaspersky a long time ago. I think it is available only in India. I don't know for sure. I have used that one for a couple of years, but I didn't like it, and that is the only reason I went back to Norton. Kaspersky was not safeguarding me in all aspects. I had seen some loopholes in the tool, so that is the only reason I went for Norton. The only thing I like about Kaspersky is that it supports the mobile version.
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Top Industries

By visitors reading reviews
Computer Software Company
10%
Financial Services Firm
9%
Manufacturing Company
9%
Comms Service Provider
7%
Comms Service Provider
15%
Computer Software Company
9%
Manufacturing Company
7%
Government
6%
Comms Service Provider
11%
Manufacturing Company
8%
Healthcare Company
8%
Computer Software Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business44
Midsize Enterprise20
Large Enterprise47
By reviewers
Company SizeCount
Small Business15
Large Enterprise4
By reviewers
Company SizeCount
Small Business9
Large Enterprise2
 

Questions from the Community

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How is Cortex XDR compared with Microsoft Defender?
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What needs improvement with Bitdefender GravityZone Elite?
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What is your primary use case for Bitdefender GravityZone Elite?
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What advice do you have for others considering Bitdefender GravityZone Elite?
I am a CIO for my company, a director, and a 70% stakeholder. On a scale of 1-10, I rate GravityZone Business Securit...
What is your experience regarding pricing and costs for Norton 360?
I have a yearly licensing plan. The cost is not that high. The solution is cost-effective.
What is your primary use case for Norton 360?
I use the solution for the general protection of my computer. It runs in the background.
 

Also Known As

Cyvera, Cortex XDR, Palo Alto Networks Traps
GravityZone Elite
No data available
 

Overview

 

Sample Customers

CBI Health Group, University Honda, VakifBank
Archdiocese, Northstar, SeSa, W&W Informatik, Yamaha Motor Europe
Information Not Available
Find out what your peers are saying about GravityZone Business Security vs. Norton Small Business and other solutions. Updated: March 2026.
884,266 professionals have used our research since 2012.