We performed a comparison between Juniper AppFormix and ServiceNow IT Operations Management based on real PeerSpot user reviews.
Find out in this report how the two Cloud Management solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The solution's technical support is good."
"It's a stable product. I didn't find any issues with regard to stability. I would rate the stability a ten out of ten."
"I like the tool's discovery feature."
"It is a stable solution. I have not experienced any system outages during my time using the solution."
"It includes a valuable feature called Discovery, that aids in application portfolio management, enabling visibility into IT infrastructure from top to bottom."
"The initial setup is very straightforward. A person just needs to join a team to access the network and that's all."
"I like the tool's CMBD connection with Discovery. The solution is also flexible."
"It is a product that is familiar for a lot of users."
"The most valuable features of the solution are discovery, cloud governance, event management, and service mapping."
"It helps streamline management and processes."
"This solution has a yearly licensing. In my country, it's really expensive."
"My expectations were probably slightly more for the third-party tool integration; for example, regarding the analytics, I had some different tools. So, integration was not as good as I was expecting. So, analytics, configuration tool I was not really happy. So, there is room for improvement in context with integration with existing tools in our network environment."
"I would like more manual issues to have automated report-facing options."
"Service Mapping is a time-consuming process. The time and effort versus the benefits are very difficult to articulate to customers."
"There are not enough apps in the app store to expand functionality. There should be more made available."
"ServiceNow IT Operations Management could be improved by providing more user customization options."
"There are some limitations with Discovery; some areas are not available in the installation. I would like the solution to be able to discover more devices. That will remove the need to have multiple tools."
"The security policies could be increased."
"ServiceNow IT Operations Management could do a little bit better with integrations. Integrating ServiceNow IT Operations Management with CMDB processes needs a little more work."
"The out-of-the-box reporting feature is not as user friendly as other tools."
More ServiceNow IT Operations Management Pricing and Cost Advice →
Juniper AppFormix is ranked 28th in Cloud Management with 2 reviews while ServiceNow IT Operations Management is ranked 10th in Cloud Management with 34 reviews. Juniper AppFormix is rated 9.0, while ServiceNow IT Operations Management is rated 8.2. The top reviewer of Juniper AppFormix writes "Good scalability, useful in terms of collective analytics, and low latency ". On the other hand, the top reviewer of ServiceNow IT Operations Management writes "A very capable solution that includes a valuable, user-friendly workflow management tool". Juniper AppFormix is most compared with , whereas ServiceNow IT Operations Management is most compared with OpsRamp, Moogsoft, Splunk ITSI (IT Service Intelligence), Datadog and BMC TrueSight Operations Management. See our Juniper AppFormix vs. ServiceNow IT Operations Management report.
See our list of best Cloud Management vendors.
We monitor all Cloud Management reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.