JumpCloud vs Zscaler B2B comparison

JumpCloud and Zscaler are both solutions in the ZTNA as a Service category. JumpCloud is ranked #10 with an average rating of 8.4, while Zscaler is ranked #16 with an average rating of 8.0. JumpCloud holds a 1.6% mindshare in ZaaS, compared to Zscaler’s 1.1% mindshare. Additionally, 100% of JumpCloud users are willing to recommend the solution, compared to 100% of Zscaler users who would recommend it.

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Executive SummaryUpdated on Jan 18, 2026

JumpCloud and Zscaler B2B compete in identity management and cloud security. JumpCloud has the upper hand in pricing and customer support, while Zscaler B2B scores higher for its extensive feature set.

Features: JumpCloud specializes in identity management with unified user access, device management, and directory integrations. Zscaler B2B is known for cloud security, with secure internet access and cyber threat protection. JumpCloud is preferred for access management, whereas Zscaler B2B is celebrated for platform-wide security standards.

Ease of Deployment and Customer Service: JumpCloud offers a simple deployment process with strong customer support, ensuring seamless integration with existing systems. Zscaler B2B may have a more complicated deployment but provides comprehensive documentation and advanced online support resources.

Pricing and ROI: JumpCloud is attractive for its competitive pricing and flexible plans, which offer a quick ROI, especially for small to medium enterprises. Zscaler B2B commands a premium price offset by its advanced features, delivering substantial ROI for businesses prioritizing cybersecurity.

To learn more, read our detailed ZTNA as a Service Report (Updated: February 2026).

Buyer's Guide

ZTNA as a Service

February 2026

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

iboss

Mindshare comparison

As of April 2026, in the ZTNA as a Service category, the mindshare of iboss is 2.4%, up from 1.7% compared to the previous year. The mindshare of JumpCloud is 1.6%, up from 1.0% compared to the previous year. The mindshare of Zscaler B2B is 1.1%, up from 0.7% compared to the previous year. It is calculated based on PeerSpot user engagement data.

ZTNA as a Service Mindshare Distribution
Product	Mindshare (%)
iboss	2.4%
JumpCloud	1.6%
Zscaler B2B	1.1%
Other	94.9%

ZTNA as a Service

Featured Reviews

reviewer2701851

Managing Director

Enhances web security with a single pane of glass and flexible deployment

I don't see any need for improvement; one of the really good things about iboss as a company is that they listen to customer feedback. I have suggested enhancements, and they are responsive, making changes for the better, and they do a lot of testing. To improve iboss, although we haven't used it, we considered the VPN solution that comes with the highest tier licensing, which includes DLP and various other add-ons. We prefer using another product which automatically logs you back onto your network when turning on your PC. With iboss, the connection is manual, which doesn't meet our needs. Additionally, sizing can be tricky because, although the initial recommendations may seem adequate, actual usage may require more gateways than anticipated.

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Arun Jose

System Administrator at Mensa Brands

Unified directory and device management has streamlined remote workforce security and onboarding

JumpCloud can be improved in several areas. Some users feel the initial configuration can be complex, especially for larger organizations, and better guided onboarding could be helpful. Additionally, while its reporting and integrations are strong, more granular and customizable metrics and real-time alerts would be beneficial for advanced use cases. From my team's perspective, there is often a desire for even more intuitive administrative controls, particularly when managing complex policy sets. Enhanced integrations with specific industry-specific applications could provide even greater efficiency. It is about refining the user experience and expanding compatibility. Another area for potential enhancement could be customer support and resources. While generally good, faster response times and more comprehensive or specialized documentation could further improve the user experience, especially during complex deployments.

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Siva Kuppala

Enterprise Architect at Wipro Limited

Enables secure remote access and seamless app connectivity with reduced attack surfaces

Zscaler B2B provides significant security benefits by reducing attack surfaces through Zero Trust Network Access (ZTNA) implementation. It improves performance over traditional VPN-based security models and offers seamless VPN-less access to corporate applications. It also features cloud-native architecture, global data centers for traffic optimization, and auto-scaling policies. The solution supports multi-tenant security models and segmented security policies tailored to large enterprises.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"Its initial setup was straightforward."

"We were impressed by the solution's mental health function, which can detect if someone needs help. It scans what users are browsing and flags warning signs so we can check to see if they are okay. We've had to use it a couple of times."

"Iboss is a solution that prevents advanced persistent threats, and has a zero tolerance for attacks."

"Technical support is pretty sharp and very responsive."

"From a use-case scenario, what I like the most is the plug-in. I like the fact that we can do the filtering of these devices offsite independent of the network they are connected to, and we do not have to have traffic coming back inside our network."

"Because of iboss, I did not have to assign web filtering tasks to my techs on a daily basis."

"From a corporate perspective, I understand that it's important to keep the company data safe."

"The security aspect of the solution, particularly the malware behind it, is excellent."

More iboss pros

"The whole product is great. The device management is amazing. The fact that you can basically set up an entire machine without having the machine in front of you is most valuable."

"The most valuable features of JumpCloud are flexibility, policy management for devices, and device patch management, for example, we can limit access to devices only in Chile or send a number of commands to the devices to manage them."

"Some of the most valuable features of Jumpcloud have been the use of the policies. They have been very helpful. There are modules in there for policies where you can create your own which indirectly are GPOs similar to what you have for Microsoft environments, however, they are only doing registry changes. They are very powerful and useful. Additionally, having your directory and SSO in one spot is another thing that they provide in application management. Adding, removing, and updating applications are in one place for desktop administration."

"The cross-platform support and easy policy deployment from JumpCloud have greatly assisted my team, especially since it is typically difficult to deploy services across various directory services on Linux."

"JumpCloud has allowed our organization to go completely serverless so that there is no need to be linked to a server in the office."

"I rate the stability of JumpCloud ten out of ten."

"A key positive impact JumpCloud has on my organization is significant time savings, and by centralizing user and device management, IT teams can reduce the time spent on manual tasks, potentially freeing up 20 to 30 percent of their time."

"The most impactful feature of JumpCloud is that it allows me to use one credential for all platforms or accounts, reducing the need to remember multiple credentials."

More JumpCloud pros

"Zscaler B2B provides significant security benefits by reducing attack surfaces through Zero Trust Network Access (ZTNA) implementation."

Cons

"One thing I would like to see differently with their Zero Trust platform is that some of the AI aspects related to high-risk activities have more false positives."

"The endpoint-type solution is an area that needs some improvement."

"SSL decryption: We had issues with learners using apps instead of using web browsers. This type of encryption is tough for any appliance in a BYOD environment."

"Sometimes, obviously, there are bugs."

"Iboss is growing so fast that it is often hard for them to keep up with the challenges."

"The reporting feature needs improvement."

"I am currently doing a PoC of the zero trust aspect of it. Compared to other similar solutions, it is hard to get around each feature. It takes a while to get used to it."

"Our iboss subscription access should be more secure with an OTP or VPN etc. It is easy to gain access if, for example, hackers obtain my username and password."

More iboss cons

"JumpCloud could improve the compatibility with other devices and operating systems. For example, the solution only works well with Mac and some Linux devices. It does not work for mobile devices, such as Android."

"I would like AWS to integrate more cloud platforms with JumpCloud, such as Alibaba or Oracle."

"It could dip into CI/CD tooling as well. That would be a very interesting part to see."

"The visual tool and interface must be more fine-tuned."

"Lacks the ability to have various VPN applications."

"I would like to see some support for printers, especially network printers, through the application."

"We initially had some issues with FileBot while locating users' keys; they were not immediately visible and customer support wasn't able to solve the problem."

"The product needs to create its own self-service feature which has been requested by all the admins in the community."

More JumpCloud cons

"Some areas for improvement include the SSL inspection, as decrypting and inspecting encrypted traffic induces latency."

Pricing and Cost Advice

"We had the cost of purchasing a new appliance along with the implementation and licensing costs. However, the following year, the cost of just licensing was similar to what was paid the previous year for a new appliance along with the implementation and licensing costs."

"It is not expensive, and it is also not cheap. iboss is priced right in the sweet spot for the number of features it offers."

"We have not priced the solution recently, but they were competitive with other vendors in the past."

"It is probably in line with other solutions, but I do not deal with the financial side."

"It is expensive compared to one of its competitors."

"The overall pricing for iboss is very competitive and transparent."

"The pricing model changed about 18 months ago. It used to be that you got 10 users free, and then you paid for any user above 10 users. Now, when you go above 10 users, you pay for every user. It has become a bit more expensive, but it's such a good product. When you take into account Microsoft licenses, if you were to run Active Directory, you'd need a server to put it on, or you would need a couple of servers, backup, etc. It's a no-brainer. JumpCloud is so much easier to manage from my perspective, regardless of the cost increase. It's just brilliant."

"We are using an enterprise license for JumpCloud. We have purchased a license for approximately $3,000 a year, but we are charged more than $135,000 annually."

"The cost of the solution is approximately $12 per user. However, the cost depends on what modules you're using. They have an all-in-one package and they do have tiers. For example, the more users you have, the cheaper it ends up being in the end too. I know they've done some changes to the pricing model and I haven't been involved in a lot of the licensing lately. I don't know the exact cost at this time."

"The pricing is all on the JumpCloud website. It's not hidden, you don't have to go through a show me a quote type procedure. The pricing is straightforward to understand."

"The cost was around $5 per user per month."

"I rate the product's pricing a five on a scale of one to ten, where one is cheap, and ten is expensive."

"I am pretty sure that the cost to acquire JumpCloud is less. They have à la carte or per-user pricing. The pricing is there on their webpage. I am not sure if they have any enterprise pricing or discounts if you have more users. But the overall pricing is less than Okta."

"The solution is pretty expensive."

More JumpCloud pricing and cost advice

Information not available

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Top Industries

By visitors reading reviews

Financial Services Firm

11%

Computer Software Company

Manufacturing Company

Construction Company

Comms Service Provider

17%

Computer Software Company

10%

Construction Company

Manufacturing Company

Financial Services Firm

Energy/Utilities Company

University

Government

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	6
Midsize Enterprise	7
Large Enterprise	6

By reviewers
Company Size	Count
Small Business	19
Midsize Enterprise	5
Large Enterprise	3

No data available

Questions from the Community

What needs improvement with iboss?

For zero trust implementation, we encountered complexity issues, especially with a large infrastructure company Exxon...

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What is your primary use case for iboss?

Previously when I used iboss, we did the POC for iboss for ExxonMobil. Four or five people wanted to move from our ol...

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What is your experience regarding pricing and costs for iboss?

Regarding pricing, setup costs, and licensing, iboss is not cheap, and that's my only concern. There are cheaper alte...

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What do you like most about JumpCloud?

The product enables device management.

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What is your experience regarding pricing and costs for JumpCloud?

My experience with pricing, setup cost, and licensing for JumpCloud has been positive; we got a good deal for the set...

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What needs improvement with JumpCloud?

We started using JumpCloud Password Manager more than a year ago, and I feel some improvements are needed on this pas...

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What is your experience regarding pricing and costs for Zscaler B2B?

Zscaler B2B operates on a subscription-based pricing model with various bundles. Specific pricing details are not ava...

See all answers

What needs improvement with Zscaler B2B?

Some areas for improvement include the SSL inspection, as decrypting and inspecting encrypted traffic induces latency...

See all answers

What is your primary use case for Zscaler B2B?

I use Zscaler B2B ( /products/zscaler-b2b-reviews ) for a variety of purposes including Zero Trust Network Access ( /...

See all answers

Comparisons

Netskope vs iboss

Compared 10% of the time

Prisma Access by Palo Alto Networks vs iboss

Compared 8% of the time

Fortinet FortiGate vs iboss

Compared 8% of the time

FortiSASE vs iboss

Compared 7% of the time

Cisco Umbrella vs iboss

Compared 6% of the time

More iboss Competitors

Okta Platform vs JumpCloud

Compared 9% of the time

Microsoft Entra ID vs JumpCloud

Compared 6% of the time

Microsoft Active Directory vs JumpCloud

Compared 5% of the time

Teleport vs JumpCloud

Compared 5% of the time

Jamf Pro vs JumpCloud

Compared 4% of the time

More JumpCloud Competitors

Google BeyondCorp Remote Access vs Zscaler B2B

Compared 21% of the time

Cato SASE Cloud Platform vs Zscaler B2B

Compared 19% of the time

Prisma Access by Palo Alto Networks vs Zscaler B2B

Compared 15% of the time

NetFoundry Platform vs Zscaler B2B

Compared 14% of the time

Axis Security vs Zscaler B2B

Compared 13% of the time

More Zscaler B2B Competitors

Product Reports

Buyer's Guide

iboss

March 2026

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Buyer's Guide

JumpCloud

March 2026

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Buyer's Guide

ZTNA as a Service

February 2026

Download Zscaler B2B product report

Also Known As

iBoss Cloud Platform

Resmo

ZB2B

Overview

Iboss offers a comprehensive cloud-based security platform valued for its scalability and autonomous features, ensuring robust security with easy deployment and management capabilities.

Renowned for its robust security architecture, Iboss integrates seamlessly within diverse networks, delivering efficient granular filtering and advanced content categorization. Its single pane of glass console provides ease of management, allowing rapid scalability suitable for rapidly deploying environments. Operates in BYOD setups due to inline filtering without device installation. Integration with cloud-based applications enhances user control, and features like SASE, SSL inspection, and ChatGPT risk protection stand as highlights. Despite its strengths, users have pointed out areas for enhancement like direct navigation in reports, SSL decryption, and better cloud integration while having room to improve data loss prevention.

What are the most important features of Iboss?

Scalability: Supports rapid deployment across diverse networks.
SASE: A consolidated approach to secure access.
SSL Inspection: Ensures safe data transmission.
Granular Filtering: Detailed control over accessible content.
Single Pane Management: Unifies control through a centralized console.

What benefits should users consider in reviews?

Cost-effectiveness: Offers competitive pricing with robust features.
Autonomous Operation: Reduces management overhead.
Responsive Support: Provides assistance when needed.
Flexible Deployment: Available for both cloud and on-premises environments.

The usage of Iboss spans educational institutions, specifically K-12, to enforce internet policies, protect data, and support remote work environments. It provides web filtering and security frameworks to ensure safe browsing. Its platform-as-a-service model offers flexibility for both cloud-based and on-premises requirements, integrating seamlessly to deliver enhanced security features suitable for various deployment needs including zero trust, CASB, and network security for work-from-home setups.

iboss

JumpCloud offers efficient device management, single sign-on, and integration capabilities. It integrates seamlessly with Microsoft 365 and Google Workspace, streamlining user management across diverse environments.

JumpCloud delivers device, user, and application management across platforms like Windows, Mac, Linux, and cloud services such as AWS and Azure. Acting as a cloud-based directory, it facilitates single sign-on and identity access management, making it an attractive replacement for Active Directory and LDAP directories. Its policy management and centralized directory simplify user and device administration, offering a user-friendly interface with flexible access control and remote management. Organizations can experience streamlined onboarding and offboarding processes, robust authentication, and scalability. Despite being powerful, room for improvement is noted in alert capabilities, comprehensive MDM for Windows, multi-tenant features, and API reliability.

What are the key features of JumpCloud?

Device Management: Manage Windows, Mac, and Linux devices efficiently.
Single Sign-on: Seamlessly integrate with Microsoft 365 and Google Workspace.
Centralized Directory: Simplifies administration by consolidating user credentials.
Policy Management: Enforce policies and provide VPN access.
Remote Management: Provides flexible access control.

Why should users consider JumpCloud?

Streamlined Onboarding/Offboarding: Efficient user management saves time.
Robust Authentication: Enhances security through strong credential management.
Scalability: Adapts well to growing business needs.
Integration Capabilities: Supports seamless connections with cloud applications.

Companies across industries utilize JumpCloud for comprehensive management of devices and user identities. It is especially beneficial in technology-driven sectors where centralized directory services replace traditional Active Directory and LDAP models. Organizations employing platforms like AWS and Azure find it essential for maintaining efficient and secure access management.

JumpCloud

Zscaler B2B (ZB2B) is a cloud service that provides your business customers fast, seamless, and secure access to applications over the internet, whether they’re hosted in the data center or public and private clouds.

ZB2B is based on a service-initiated zero trust network access (ZTNA) architecture and uses business policies to securely connect an authenticated customer to an authorized app, without ever exposing the app to the internet or bringing the customer on your network.

ZB2B brings cloud scale and agility to customer access by eliminating the complexity and friction of legacy network and security infrastructures.

Zscaler

Sample Customers

More than 4,000 global enterprises trust the iboss Cloud Platform to support their modern workforces, including a large number of Fortune 50 companies.

Cars.com, GoFundMe, Grab, ClassPass, Uplight, Beyond Finance, Foursquare

Sanmina Corporation, MAN Energy Solutions

Find out what your peers are saying about Zscaler, Palo Alto Networks, Cisco and others in ZTNA as a Service. Updated: February 2026.

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