

Find out what your peers are saying about Atlassian, Microsoft, OpenText and others in Application Lifecycle Management (ALM) Suites.
A return on investment has been seen with Jira, as a lot of time has been saved in arranging tasks, converting software features into epics, tasks, and milestones, making it easy to track progress and plan future roadmaps.
We implement it and track it with the help of the time tracking feature, which makes it quite easy to manage everything in a single platform.
Tracking has helped people see productivity measures and different observability metrics and traceability metrics of different tools.
The ability for teams to see what other teams are working on is excellent, allowing for faster collaboration.
I have seen a return on investment through faster PI planning and backlog grooming, unified views across teams and portfolios, improved capacity planning, and forecasting.
I have seen a return on investment with Targetprocess, including improvement in cycle time from 97 to 45 days by understanding the bottlenecks and flow improvements through visualization and tracking functionality.
Jira's customer support is one of the best I have ever dealt with because they respond quickly.
They usually reach out within one to two business days and give specific answers.
I did not face any issues with stability or upgrades.
They have been very responsive and proactive.
The customer support for Targetprocess is very responsive and proactive.
The customer support provided by Targetprocess is very responsive and proactive.
As the number of users, projects, and work items grows, Jira can scale effectively.
Scalability for Jira is great, and it handles growth easily from 100 to thousands.
Targetprocess is scalable because it handles even huge data sets easily while maintaining its performance, being fast and reliable.
It is very highly scalable because it can handle all my organization's growth easily.
In my experience, Jira is stable, with around 99% uptime.
Targetprocess is very stable, although when dealing with huge data sets, the dashboard seems to lag.
Focus more on improving API integration and automation tools, not just the design.
One feature that could improve Jira is the integration of AI capabilities, such as organizing Jira tasks autonomously with minimum human intervention and executing aggregations and clustering of these tasks.
A simpler user experience for new users is necessary.
I would like to see improvements in Targetprocess, particularly in AI, as it is needed to allow users to better understand and interpret data.
The cost is somewhat high, especially for small organizations working on a tight budget.
Dashboards with large data sets can cause performance lags or time-outs, and introducing more flexible, template-based RBAC configuration would be beneficial.
Even if only five people from your team use a financial plugin, you still pay for all 100 seats.
the cost is not very effective, especially for small organizations working on a tight budget
The pricing, setup cost, and licensing of Targetprocess were cost-effective and relatively affordable.
The licensing cost is very affordable.
You can build your own workflows and make it work exactly the way your team needs and integrate it with almost every third-party software.
Agile boards give instant visibility into what is in progress, blocked, or completed. It provides clear status and ownership, which helps the team stay aligned without constant follow-ups.
Jira has helped not only our organization but many organizations to be very focused and understand what needs to be done and to prioritize things effectively.
Targetprocess has positively impacted my organization by integrating seamlessly with AWS billing data for improved cost transparency.
Targetprocess has positively impacted our organization by reducing waste through maximizing integrations, allowing us to move away from manual rate management and tracking, enabling greater visibility to portfolio change management, and enabling us to become more data-driven.
The reporting feature in Targetprocess provides a wide range of standard reports and has excellent ability to perform self-service reports for any needed scenario with slice and dice and filtering at all levels.
| Product | Mindshare (%) |
|---|---|
| Jira | 12.3% |
| Microsoft Azure DevOps | 10.3% |
| Codebeamer | 7.0% |
| Other | 70.4% |
| Product | Mindshare (%) |
|---|---|
| Targetprocess | 1.1% |
| Microsoft Azure DevOps | 37.4% |
| GitLab | 31.5% |
| Other | 30.0% |


| Company Size | Count |
|---|---|
| Small Business | 107 |
| Midsize Enterprise | 58 |
| Large Enterprise | 151 |
| Company Size | Count |
|---|---|
| Large Enterprise | 9 |
Jira is a powerful cloud- and subscription-based application lifecycle and issue management solution. It is designed to aid users both in project management and in resolving any issues that arise at any point in the software development process. It is especially concerned with easing the ability of developers to collaborate.
Jira Benefits
Some of the ways that organizations can benefit by choosing to deploy Jira include:
Jira Features
Real-time notification feature. Users can set Jira so that it offers them notifications that contain critical information in real time. It can send users email notifications when pressing issues have been updated. They can also set it to notify them about tasks that may be due, or other similar events.
Reviews from Real Users
Jira is a powerful solution that stands out when compared to many of its competitors. Two major advantages it offers are its workflow engine and its highly customizable dashboard.
Bharath R., the tool implementation and project management lead at a financial services firm, writes, “I feel the strongest feature of Jira is its workflow engine. It empowers us to automate our workflows within our organization. It's the one characteristic of Jira which I think can help any organization, be it in any domain.”
Uday J., a staff engineer at a computer company, says, “Another thing that I like a lot about Jira is that in the dashboard, you can plug the modules that you want. You can enable certain sections. For example, you can show trend history, open Jira tickets, etc. Some of the managers have created a dashboard for each engineer.”
Targetprocess is a cloud-based enterprise Agile planning platform designed to accelerate business value delivery by bridging strategy and execution seamlessly. It offers a unified view of work spanning teams, departments, and projects, making it effortless to scale Agile practices swiftly. With features like work item management, Kanban and Scrum boards, roadmapping, and robust reporting and analytics, Targetprocess empowers organizations of all sizes to effectively manage their Agile planning needs.
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