Find out in this report how the two Enterprise Agile Planning Tools solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI.
For organizations that haven't invested in people and processes, the product is underutilized and seen as overpriced.
I have seen a return on investment through faster PI planning and backlog grooming, unified views across teams and portfolios, improved capacity planning, and forecasting.
I have seen a return on investment with Targetprocess, including improvement in cycle time from 97 to 45 days by understanding the bottlenecks and flow improvements through visualization and tracking functionality.
Transparency has increased within and across our teams.
They have knowledgeable teams across all levels.
They should improve vendor compliance to align with ServiceNow's strategy.
While they have a skilled team, reaching the right resource can sometimes be a challenge.
The customer support for Targetprocess is not very proactive twenty-four hours a day, seven days a week, but sometimes they are very active and helpful.
The customer support for Targetprocess is one of the best
Targetprocess customer support is great and responsive.
Scalability is critical for our clients as they deal with numerous projects and changes.
Based on my experience, while I am unsure about how scalable ServiceNow Strategic Portfolio Management is, it is very adaptable, and I would rate that an 8.5.
Targetprocess is scalable because it handles even huge data sets easily while maintaining its performance, being fast and reliable.
It is very highly scalable because it can handle all my organization's growth easily.
It is very scalable, handling my organization's needs in a perfect manner.
I have not faced any outages or downtime with ServiceNow Strategic Portfolio Management.
Targetprocess is very stable, although when dealing with huge data sets, the dashboard seems to lag.
Targetprocess is very stable.
The integration of artificial intelligence is something my customer is considering for future upgrades.
The recommended export and import functionality could be developed into a real-time scenario to allow seamless data synchronization without manual interventions.
Making the product more cost-beneficial would help more organizations consider investing in it.
I would like to see improvements in Targetprocess, particularly in AI, as it is needed to allow users to better understand and interpret data.
The cost is somewhat high, especially for small organizations working on a tight budget.
Dashboards with large data sets can cause performance lags or time-outs, and introducing more flexible, template-based RBAC configuration would be beneficial.
If a company is prepared to get a return on the investment, the price is worth it.
It's a bit costly currently.
The pricing is rated six, as it's relatively low-medium compared to other solutions.
The licensing cost is low and very straightforward.
the cost is not very effective, especially for small organizations working on a tight budget
The pricing, setup cost, and licensing of Targetprocess were cost-effective and relatively affordable.
The platform consolidates multiple offerings into one module, eliminating the need to invest in siloed applications.
Aligning the portfolio with overall strategy and goals is essential for success.
The most valuable features include managing our portfolio, getting a grip on demand in the environment, and making informed decisions about which projects would provide the greatest return.
Targetprocess has positively impacted my organization by integrating seamlessly with AWS billing data for improved cost transparency.
Targetprocess has positively impacted our organization by reducing waste through maximizing integrations, allowing us to move away from manual rate management and tracking, enabling greater visibility to portfolio change management, and enabling us to become more data-driven.
Some of the best features Targetprocess offers include business strategy alignment, resourcing information, mapping of work being executed with business outcomes, and visibility across the enterprise portfolio.
| Product | Mindshare (%) |
|---|---|
| ServiceNow Strategic Portfolio Management | 3.4% |
| Targetprocess | 1.4% |
| Other | 95.2% |
| Company Size | Count |
|---|---|
| Small Business | 10 |
| Midsize Enterprise | 3 |
| Large Enterprise | 26 |
| Company Size | Count |
|---|---|
| Large Enterprise | 10 |
ServiceNow Strategic Portfolio Management offers streamlined project alignment, resource and incident management, and supports ITSM integration with a flexible interface for seamless organizational operation. Providing real-time analytics and hybrid capabilities, it centrally manages portfolios and risks.
ServiceNow Strategic Portfolio Management focuses on integrating diverse methodologies and centralized management, enabling organizations to align projects with strategic goals. It facilitates integrated workflows and seamless integration with platforms such as Microsoft Azure. While delivering powerful reporting features and centralized demand and risk management, it requires some interface enhancements and more robust financial integration. The initial setup can be complex with many features needing customization. Users desire improved real-time reporting and dashboard capabilities, while the pricing can be challenging for smaller entities. Enhanced real-time export-import functionality, advanced resource management, and additional ready-to-use templates are anticipated for better usability.
What are the key features of ServiceNow Strategic Portfolio Management?ServiceNow Strategic Portfolio Management is implemented across industries to support project management, resource allocation, and incident and demand management. It aids in aligning project initiatives with corporate objectives, supports integrated workflows with ServiceNow modules, and facilitates contract and vendor management in technology, healthcare, and finance sectors. Users engage with it for Agile development and financial management, benefiting from streamlined operations and enhanced productivity.
Targetprocess provides seamless Jira integration for enhanced collaboration and planning. It aids in managing workforces and portfolios efficiently, offering clear visualization across teams, and supports AI-enhanced integration with third-party tools to streamline planning processes.
Targetprocess is designed to improve cost and time management with customizable dashboards and intuitive UI. It offers effective report generation and fosters agility, reducing tool redundancy. Users find value in its comprehensive capabilities to consolidate data, perform impact assessments, and manage software backlogs efficiently. It promotes clear visualization and transparency across departments while centralizing intake and workflow management. However, some aspects like user-friendliness in its interface and better single sign-on functionality require improvements. Challenges include the need for enhanced AI capabilities, improved notification options, and more intuitive search features.
What important features define Targetprocess?Targetprocess is implemented across sectors to manage portfolio demand and streamline workflows. It is especially useful for IT management, enabling devices and infrastructure monitoring, aligning projects with strategic objectives, and facilitating Agile, ITSM, and traditional frameworks adaptation. It significantly boosts productivity and collaboration by organizing backlogs and managing resources effectively, offering robust features for centralized intake and workflow management.
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