Jira and OpenText Application Quality Management compete in the project management and test management software category. Jira seems to have the upper hand for agile teams due to its user-friendliness and integration capabilities.
Features: Jira offers powerful agile capabilities, a broad range of plugins, excellent for bug and issue tracking. It integrates easily with other tools, providing a flexible environment for various projects. OpenText Application Quality Management excels in robust test management and offers in-depth traceability. It's ideal for enterprises seeking comprehensive testing solutions with support for both manual and automated testing.
Room for Improvement: Jira could enhance reporting capabilities and improve integration with automation tools. Additionally, more user-friendly customization settings would be beneficial. OpenText should focus on improving its user interface and performance, along with enhanced support for agile methodologies and cloud integrations. Although Jira requires advancements in test management capabilities, OpenText needs to strengthen its agile support for better workflow management.
Ease of Deployment and Customer Service: Jira offers flexible deployment options, including public, private, and hybrid clouds, and provides scalability for various organizational needs. It features robust self-service support from its documentation and user community, but technical support has mixed reviews. OpenText leans heavily on on-premises deployment, presenting challenges in cloud adaptation, with feedback indicating technical support requires efficiency improvements.
Pricing and ROI: Jira is competitively priced with tiered user-based models, making it a cost-effective choice for small to medium teams. However, costs can increase with extensive plugin use. OpenText is more expensive, reflecting its enterprise-grade features, which might be cost-prohibitive for smaller organizations. OpenText's pricing could impact ROI negatively if not fully utilized for complex testing needs, while Jira’s affordability offers enhanced value across diverse projects.
It acts as an enabler for effective test and program management.
I did not face any issues with stability or upgrades.
Technical support has been excellent.
Quality is always high yet not perfect.
I am mostly happy with the technical support from OpenText ALM _ Quality Center.
OpenText ALM Quality Center is definitely scalable.
From a stability standpoint, OpenText ALM Quality Center has been pretty good.
To improve Jira, maybe some AI features could be added.
Improvements are needed so that the system can continue running without creating a new run.
As for the scalability of OpenText ALM _ Quality Center, there are limitations, particularly in agile methodologies, which is currently my main concern.
HPLM has one of the best UIs compared to other test management tools, allowing for efficient navigation between test pieces, test folders, test suites, and test execution.
It would be cheaper to use a cloud model with a pay-per-use licensing model.
It creates constant visibility into the test process, showing the status, bugs, and automated test results.
The integration with internal applications and CollabNet is made possible through exposed APIs, allowing necessary integrations.
We can create a requirement for stability metrics with the test cases to ensure all requirements are covered.
Jira is a powerful cloud- and subscription-based application lifecycle and issue management solution. It is designed to aid users both in project management and in resolving any issues that arise at any point in the software development process. It is especially concerned with easing the ability of developers to collaborate.
Jira Benefits
Some of the ways that organizations can benefit by choosing to deploy Jira include:
Jira Features
Real-time notification feature. Users can set Jira so that it offers them notifications that contain critical information in real time. It can send users email notifications when pressing issues have been updated. They can also set it to notify them about tasks that may be due, or other similar events.
Reviews from Real Users
Jira is a powerful solution that stands out when compared to many of its competitors. Two major advantages it offers are its workflow engine and its highly customizable dashboard.
Bharath R., the tool implementation and project management lead at a financial services firm, writes, “I feel the strongest feature of Jira is its workflow engine. It empowers us to automate our workflows within our organization. It's the one characteristic of Jira which I think can help any organization, be it in any domain.”
Uday J., a staff engineer at a computer company, says, “Another thing that I like a lot about Jira is that in the dashboard, you can plug the modules that you want. You can enable certain sections. For example, you can show trend history, open Jira tickets, etc. Some of the managers have created a dashboard for each engineer.”
OpenText Application Quality Management offers centralized data management, traceability, and integration capabilities. It aids in handling requirements, test planning, and defect tracking while supporting both manual and automated testing. Challenges exist in deployment and browser compatibility.
Known for its robust reporting and flexibility, OpenText Application Quality Management is tailored for large organizations requiring a comprehensive solution supporting lifecycle coverage and seamless tool integration. Users can consolidate testing processes, manage requirements, and centralize reporting across manual and automated testing. While some face issues with project tracking, outdated interfaces, and limited browser compatibility beyond Internet Explorer, it remains widely used for regression and performance testing. Integration with tools like JIRA and support for tools such as UFT and ALM PC underscore its utility.
What are the key features of OpenText Application Quality Management?In industries such as finance and healthcare, OpenText Application Quality Management is implemented to ensure rigorous testing standards. It supports test case creation and execution, defect tracking, and requirements management. Integration with JIRA and performance testing tools make it suitable for organizations needing synchronized testing environments.
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