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OpenText Application Quality Management vs Tricentis Tosca comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
6.8
Users acknowledge OpenText Application Quality Management's complexity but appreciate its efficiency, cost savings, improved traceability, and enhanced performance.
Sentiment score
6.9
Tricentis Tosca offers high ROI by reducing test times and labor, with full CI integration enhancing productivity and market speed.
It acts as an enabler for effective test and program management.
Tasks that typically take ten hours are reduced to two to three hours, representing a threefold productivity gain.
 

Customer Service

Sentiment score
6.2
OpenText Application Quality Management's service varies; some experience responsiveness and satisfaction, while others note delays and inconsistencies.
Sentiment score
6.8
Tricentis Tosca's support is praised for expertise and speed, but users note response delays and reliance on generic answers.
Technical support has been excellent.
Quality is always high yet not perfect.
I am mostly happy with the technical support from OpenText ALM _ Quality Center.
My experience has been positive; their response to emails or phone calls in tech support is fast, usually between eight to ten hours.
Response through chat has been replaced by chatbots, which has impacted the experience.
There is no way to mark the importance or criticality of incidents when creating them.
 

Scalability Issues

Sentiment score
7.3
OpenText Application Quality Management is scalable yet may face licensing and custom workflow challenges in large-scale deployments.
Sentiment score
7.3
Tricentis Tosca is highly scalable, supporting enterprise environments with robust automation, despite integration challenges and licensing considerations.
OpenText ALM Quality Center is definitely scalable.
It covers a breadth of applications and products, demonstrating excellent scalability that I have seen in reality.
Scalability is excellent with Tricentis Tosca.
 

Stability Issues

Sentiment score
7.2
OpenText Application Quality Management is stable with minimal downtime; updates improve glitches, yet infrastructure occasionally impacts performance.
Sentiment score
7.4
Tricentis Tosca is generally stable, with occasional issues like connection drops, licensing complexity, and performance in large projects.
From a stability standpoint, OpenText ALM Quality Center has been pretty good.
For performance and stability, Tricentis Tosca deserves a 10 out of 10.
The stability of Tricentis Tosca is rated ten out of ten. It is very stable.
I find stability issues when using the Vision AI feature; Tricentis Tosca is not very stable.
 

Room For Improvement

OpenText Application Quality Management needs improved integration, UI, reporting, reduced cost, and enhanced usability for better performance and flexibility.
Tricentis Tosca struggles with high costs, steep learning curve, limited features, and integration issues, impacting user experience significantly.
Improvements are needed so that the system can continue running without creating a new run.
The user-friendly nature could be enhanced as the interface isn’t intuitive.
I see a stable tool that remains relevant in the market.
Moving to a cloud-based application rather than a desktop one could improve Tosca.
The Vision AI implementation works very slowly, affecting the speed of our work.
If a button in an application changes, Tricentis Tosca should be smart enough to detect the change and still execute the script seamlessly.
 

Setup Cost

OpenText Application Quality Management’s pricing is high, suited for large enterprises, with flexible options and economical cloud solutions available.
Tricentis Tosca's high cost suits large enterprises, offering comprehensive automation features that justify its expense over cheaper alternatives.
It would be cheaper to use a cloud model with a pay-per-use licensing model.
The pricing for Tricentis Tosca is extremely high, and I rate it as ten in terms of expense.
A yearly license costs around 20,000 euros.
For enterprise customers, the cost is manageable because it provides solutions for multiple applications they want to automate.
 

Valuable Features

OpenText ALM Quality Management offers robust reporting, flexible management, integrations, and real-time updates, enhancing efficiency and coordination.
Tricentis Tosca offers scriptless, model-based test automation, supporting diverse technologies with ease, efficiency, and robust user experience.
The integration with internal applications and CollabNet is made possible through exposed APIs, allowing necessary integrations.
It creates constant visibility into the test process, showing the status, bugs, and automated test results.
We can create a requirement for stability metrics with the test cases to ensure all requirements are covered.
It allows for drag-and-drop functionality and demo automation in SAP-based applications, which can be challenging with other automation tools.
The most useful features of Tricentis Tosca include API scanning, basic web application automation, and data validation capabilities.
The modular approach reduces scripting effort by at least fifty percent, which significantly cuts down on the script development time.
 

Categories and Ranking

OpenText Application Qualit...
Average Rating
8.0
Reviews Sentiment
6.6
Number of Reviews
208
Ranking in other categories
Application Lifecycle Management (ALM) Suites (5th), Test Management Tools (1st)
Tricentis Tosca
Average Rating
8.2
Reviews Sentiment
6.7
Number of Reviews
111
Ranking in other categories
Functional Testing Tools (1st), Mobile App Testing Tools (1st), Regression Testing Tools (1st), API Testing Tools (2nd), Test Automation Tools (1st)
 

Featured Reviews

Hosney Osman - PeerSpot reviewer
Service provider recognizes effective project tracking and reporting capabilities
Regarding integration with various development tools, I can provide examples, and I am using customizable dashboards in OpenText ALM _ Quality Center, which definitely help identify project bottlenecks. As for the scalability of OpenText ALM _ Quality Center, there are limitations, particularly in agile methodologies, which is currently my main concern.
PrabhuKrishnamoorthy - PeerSpot reviewer
Has transformed testing by reducing scripting effort and enhancing productivity with advanced features
The self-healing feature of Tricentis Tosca needs significant improvement. Currently, it is static and not dynamic. For example, if a button in an application changes, Tricentis Tosca should be smart enough to detect the change and still execute the script seamlessly. Improvements are needed to ensure it responds dynamically to changes in the application.
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Top Industries

By visitors reading reviews
Manufacturing Company
18%
Financial Services Firm
16%
Computer Software Company
10%
Government
7%
Computer Software Company
13%
Manufacturing Company
13%
Financial Services Firm
13%
Retailer
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about Micro Focus ALM Quality Center?
The most valuable feature is the ST Add-In. It's a Microsoft add-in that makes it much easier to upload test cases into Quality Center.
What is your experience regarding pricing and costs for Micro Focus ALM Quality Center?
The on-premises setup tends to be on the expensive side. It would be cheaper to use a cloud model with a pay-per-use licensing model.
What needs improvement with Micro Focus ALM Quality Center?
Regarding integration with various development tools, I can provide examples, and I am using customizable dashboards in OpenText ALM _ Quality Center, which definitely help identify project bottlen...
How does Micro Focus UFT One compare to Tricentis Tosca?
We reviewed MicroFocus UFT One but ultimately chose to use Tricentis Tosca because we needed API testing. MicroFocus UFT is a performance and functional testing tool. We tested it, and it was well...
How does Tricentis Tosca compare with Worksoft Certify?
Tosca fulfills our business needs better because it is an end-to-end solution across technologies. We like that it is scriptless, so even non-experienced staff can use it. To put it simply, with To...
What do you like most about Tricentis Tosca?
For beginners, the product is good, especially for those who are interested in the quality side of software testing.
 

Also Known As

Micro Focus ALM Quality Center, HPE ALM, Quality Center, Quality Center, Micro Focus ALM
No data available
 

Overview

 

Sample Customers

Airbus Defense and Space, Vodafone, JTI, Xellia, and Banco de Creìdito e Inversiones (Bci)
HBO, AMEX, BMW Group, ING, Bosch, Austrian Airlines, Deutsche Bank, Henkel, Allianz, Bank of America, UBS, Orange, Siemens, Swiss Re, Vodafone
Find out what your peers are saying about OpenText Application Quality Management vs. Tricentis Tosca and other solutions. Updated: March 2023.
864,574 professionals have used our research since 2012.