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Jamf Pro vs VMware Workspace ONE comparison

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Executive Summary
Updated on July 17, 2022

JamF Pro vs VMware Workspace One

We performed a comparison between JamF Pro and VMware Workspace One based on our users’ reviews in four categories. After reading all of the collected data, you can find our conclusion below.

  • Ease of Deployment: JamF Pro users tell us the deployment is very simple. In contrast, Workspace One users feel that deployment is complex.
  • Features: Top features for JamF Pro are the zero-touch set-up, integrated patch management, and easily automated workflows. Users especially appreciate JamF Nation, as it provides valuable tips, resources, and information to quickly resolve any issues. Users would like to see improvements made to reporting and a mobile app to notify admins of alerts.

    Workspace One is very user friendly and easy to use. Users like the stability. Workspace One offers great support for multiple operating systems and makes managing them simple. Users would like to see better integration with Windows 10 and improved patch management policies.
  • Pricing: Users feel that both solutions are very expensive.
  • Service and Support: JamF Pro users tell us the support is excellent. VMware Workspace One users feel the support needs improvement.

Comparison Results: JamF Pro is a PeerSpot user favorite due to dynamic features such as zero-touch deployment, numerous API integrations, Automated Device Enrollment, and device lost mode retrieval. JamF Pro is easily customizable, easy to deploy, and is an excellent tool for those organizations heavily vested in an Apple ecosystem. The consistently excellent service they provide makes it a solid, reliable solution.

To learn more, read our detailed Jamf Pro vs. VMware Workspace ONE report (Updated: July 2022).
Buyer's Guide
Jamf Pro vs. VMware Workspace ONE
July 2022
Find out what your peers are saying about Jamf Pro vs. VMware Workspace ONE and other solutions. Updated: July 2022.
622,949 professionals have used our research since 2012.
Featured Review
Quotes From Members
We asked business professionals to review the solutions they use.
Here are some excerpts of what they said:
Pros
"The self-service is awesome for empowering end-users, especially if you don't allow admin rights.""Having the ability to automate our workflows has been great.""If you want to manage macOS devices in your enterprise and want to make it as easy for the user as well as for the administrators, you should use the DEP with Jamf Pro.""It offers professionals an endless amount of possibilities to keep users and the company happy.""We have been able to successfully manage applications and inventory within our machines.""Apple School Manager integration and access to VPP content made the integration of devices into our fleet flawless and application installation much simpler and faster.""My team use this solution to provide end-to-end support on our managed Mac fleet. This includes doing OS updates and upgrades, application deployments, configuration settings and outlining.""The ease of use and access allows us to manage all of our devices collaboratively."

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"It's a tool that can be managed in various departments.""If an end-user has an issue with a device, the administration has the ability to remote access the device after approval from the end-user.""It is like any other mobile solution. It gives us the ability to control remotely, and that is what we like. We can wipe out and deploy remotely.""We've found the solution to be easy to use.""We find it to be reliable.""Cloud-based VMware Workspace ONE is very good. It is easy to deploy and manage. Maintenance is also quite simple.""You can upgrade and migrate the existing group policies that we use for VMware Workspace ONE for the active directory. We can push the policies and group policies. We can migrate it and manage it from VMware Workspace ONE.""The solution has very good documentation."

More VMware Workspace ONE Pros →

Cons
"Jamf Pro currently is only used on Mac computers and could improve by having compatibility with other operating systems. We have to use other tools to manage our Windows and Android devices. There could be other improvements but I am still exploring and learning more about the features.""The on-going improvements & innovation that Jamf provides over time is something that needs to be maintained, as it is what is needed to fulfill a business & team need at the right time.""The response time for support could be significantly improved.""I would love to see more integration with ASM and ABM.""Every once in a blue moon, we wind up with a rarely-seen superbug that takes support weeks to months to solve.""For Windows, we have a reset option. We'd that option available for Mac.""I'm not exactly sure where it could be improved off the top of my head, but there is room for improvement.""There should be an option for exporting the data for reporting purposes so that we can give that to the higher-ups, such as CIO. We should be able to see bar graphs and charts on different data points. It would be great to have a good reporting tool to look at, for example, data points of how many versions of Adobe Acrobat we have in our environment in a bar graph or pie chart. They don't have anything like that. There is an application called Tableau Reader, which does statistics, and you can put a statistical or analytical aspect in there to extract data and share it on a graph or a pie chart. Such a tool would be great."

More Jamf Pro Cons →

"Windows 10 management is there, but VMware only recently developed that part, and it's not fully mature. Patch management and other integrations are there as well as the application-pushing part, command line, mandatory commands, etc. Some out-of-the-box solutions should be available to better integrate a broader range of applications and handle application push. That's the roadmap we should look at.""There should be better compatibility with Linux devices.""Its performance is quite good on Apple phones or even mid-range phones. If you install an AirWatch on a phone that is not too powerful, you will have performance issues. That's only because the phone is not too powerful, and there is not enough memory, etc. They could do a lighter version for a less powerful phone. It would also be useful for very small companies that don't want to spend money on expensive phones. Having said that, I don't think that is their target market. If their target market is enterprise, all enterprises perhaps have an agreement with Google or Apple, and they would get a phone that has already been tested, and they know that AirWatch will work on that phone.""We'd like the customization to be better.""Integration with Microsoft needs improvement. There are some dependencies with Microsoft that aren't 100% yet, for example: compliance synchronization.""I would like to see more service notifications.""They need a more flexible pricing model.""The location service could improve and more integration with other devices, such as Android enterprise and Apple devices."

More VMware Workspace ONE Cons →

Pricing and Cost Advice
  • "JumpStart is available at an additional cost."
  • "This is a pricey solution."
  • "The price of a training pass for five people was $18,000 USD."
  • "JumpStart looks a little bit pricey; however, it is worth every penny."
  • "This product is surely worth the cost of implementation."
  • "The cost of any licensing is certainly outweighed by the time saved from manually managing Apple devices."
  • "The price difference between Jamf Pro and VMware Workspace One is not very much, but when counting the cost of my time, Jamf Pro is clearly much better."
  • "Depending on how much support you require, it might make sense to add that to the licensing agreement."
  • More Jamf Pro Pricing and Cost Advice →

  • "There is a separate cost for technical support and extra premium features. The pricing should be simplified."
  • "The cost is a little bit high."
  • "VMware Workspace ONE is not cheap; it's quite expensive. However, in the end, they gave us a reasonable price."
  • "If you have a host of custom requirements (including licensing), make sure to set aside enough time for the initial setup because it can take up to a few weeks depending on how complex your environment is."
  • "I think that the price is reasonable."
  • "Pricing is an area that could be improved."
  • "Its pricing was okay for our company."
  • "It's an expensive tool."
  • More VMware Workspace ONE Pricing and Cost Advice →

    report
    Use our free recommendation engine to learn which Enterprise Mobility Management (EMM) solutions are best for your needs.
    622,949 professionals have used our research since 2012.
    Questions from the Community
    Top Answer:We have been able to keep our tech department lean and mean, maximizing our efficiency by utilizing Jamf to set up our iPads for us, rather than installing each app one at a time.
    Top Answer:Cloud is worth the small increase in price, but make the switch before you need it, and not during a global pandemic.
    Top Answer:Every once in a blue moon, we wind up with a rarely-seen superbug that takes support weeks to months to solve. The good news is that they are rare and not across the platform. Just us.
    Top Answer:Microsoft Intune is a great tool for managing a mobile device fleet while keeping access control. The solution makes it easy to control security and manage the usage of mobile apps when you have a… more »
    Top Answer:VMware Workspace One has a powerful set of helpful features. The solution offers very good documentation, the initial setup is easy, and the product is very stable and reliable. I think the fact that… more »
    Top Answer:Hi, today my recommendation is still in VM Workspace One. In some cases, you will need more servers to realize this but it permits total flexibility in multiple use cases.
    Ranking
    Views
    12,486
    Comparisons
    9,842
    Reviews
    48
    Average Words per Review
    556
    Rating
    9.5
    Views
    29,443
    Comparisons
    23,973
    Reviews
    36
    Average Words per Review
    461
    Rating
    8.3
    Comparisons
    Also Known As
    JAMF Software Casper Suite
    VMware AirWatch
    Learn More
    Overview
    A complete Apple management solution for IT pros to empower users and simplify the deployment, inventory, and security of Macs, iPads, and iPhones. Designed to automate device management for you while driving end-user productivity and creativity, Jamf Pro (formerly Casper Suite) is the EMM tool that delights IT pros and the users they support by delivering on the promise of unified endpoint management for Apple devices.

    VMware Workspace ONE is an intelligence-driven digital workspace platform that delivers any app on any device. It integrates access control, multi-platform endpoint management, and application management. With the VMware Workspace ONE platform, IT teams can deliver a digital workspace that includes the devices and apps of the company’s choice, but with security and control.

    VMware Workspace ONE is available:

    • As a cloud service
    • On-premises
    • Hybrid

    VMware Workspace ONE Key Features

    • Simple app authentication: VMware Workspace ONE allows end-users to have password-less single sign-on, giving them access to virtually any app (mobile apps, web apps, cloud apps, and Windows apps).

    • Unified Endpoint Management options: VMware Workspace ONE aims to support all devices, offering convenience, access, security, and management that will work for any business.

    • Conditional access: VMware Workspace ONE provides a powerful policy engine to help you make dynamic decisions regarding end-user access rights and to protect sensitive information.

    • Automated app management: With VMware Workspace ONE the application delivery process can be automated, which improves security and compliance. Software packages can be automatically installed, updated, and removed, and automated workflows can also be created.

    VMware Workspace ONE Benefits

    Some of the benefits of using VMware Workspace ONE include:

    • Less IT intervention necessary: Because VMware Workspace ONE has simple app authentication, end-users can help themselves by selecting the applications they need rather than having IT intervene.

    • Smoother employee onboarding: Transform employee onboarding by enabling self-service access to the apps your end-users need to complete their job duties.

    • Compliance: VMware Workspace ONE helps end-users reach compliance by using advanced device restrictions.

    • Real-time visibility: You can have real-time visibility with application, device, and console events that provide detailed information for system monitoring. You can also view logs in the console or export pre-defined reports.

    Workspace ONE Components

    • Workspace ONE Access
    • Workspace ONE UEM
    • VMware Workspace ONE® Intelligence
    • VMware Unified Access Gateway
    • Workspace ONE Intelligent Hub

    Reviews from Real Users

    Below is some feedback from our PeerSpot users who are currently using the solution:

    PeerSpot user Patrick B., Cybersecurity Architect at a tech services company, says, "Its UI is extremely easy to use whether you're an advanced user or a novice user. When I first opened it up and had to learn the product, I was easily a novice. By the end of the third month, I was digging into the backend of the system and using it as a highly advanced user to accomplish what I needed to accomplish, and I was able to do it through the UI mostly."

    Roshan T., Partner Manager North America at a tech company, mentions how satisfied he is with the product, saying, "You can put all your applications on a mobile device, be it a phone or tablet. It is secure and easy to use. Because it is centrally managed, you don't have to do any configuration on the phone. I just got the phone and connected to the central applications. I just downloaded one thing and everything got rolled out. Email, calendar, and other things were deployed centrally. If you don't have AirWatch, you have to configure your phone manually. For example, you need to deploy and configure your email manually and then synchronize everything. It is much simpler when a mobile device is centrally managed."

    Offer
    Learn more about Jamf Pro
    Learn more about VMware Workspace ONE
    Sample Customers
    Xero, National Geographic, Oxford University, Via, University of Wisconsin-Eau Claire, Fallon, Cabela's
    Australian Sports Commission, Stockport NHS Foundation Trust, Lomond School, Merck, United Bank, Medical College of Wisconsin, Latymer Upper School, 2gether NHS Foundation Trust, Dowling Aaron Inc., Trillium Lakelands District School Board, Harrogate Grammar School, Duke University Football, Delta Air Lines, Adventist Health System, Giochi Preziosi, Cramlington Learning Village, Intermountain Healthcare, Safexpress, TAG Aviation
    Top Industries
    REVIEWERS
    Educational Organization27%
    University12%
    Computer Software Company12%
    Financial Services Firm8%
    VISITORS READING REVIEWS
    Computer Software Company22%
    Comms Service Provider13%
    Educational Organization7%
    Government6%
    REVIEWERS
    Computer Software Company16%
    Financial Services Firm16%
    Retailer8%
    Transportation Company8%
    VISITORS READING REVIEWS
    Computer Software Company23%
    Comms Service Provider17%
    Government7%
    Financial Services Firm6%
    Company Size
    REVIEWERS
    Small Business27%
    Midsize Enterprise28%
    Large Enterprise45%
    VISITORS READING REVIEWS
    Small Business24%
    Midsize Enterprise16%
    Large Enterprise60%
    REVIEWERS
    Small Business20%
    Midsize Enterprise21%
    Large Enterprise59%
    VISITORS READING REVIEWS
    Small Business21%
    Midsize Enterprise16%
    Large Enterprise62%
    Buyer's Guide
    Jamf Pro vs. VMware Workspace ONE
    July 2022
    Find out what your peers are saying about Jamf Pro vs. VMware Workspace ONE and other solutions. Updated: July 2022.
    622,949 professionals have used our research since 2012.

    Jamf Pro is ranked 2nd in Enterprise Mobility Management (EMM) with 48 reviews while VMware Workspace ONE is ranked 3rd in Enterprise Mobility Management (EMM) with 39 reviews. Jamf Pro is rated 9.6, while VMware Workspace ONE is rated 8.2. The top reviewer of Jamf Pro writes "Helpful "lost" mode, ability to lock down devices, and enforces CIS recommendations". On the other hand, the top reviewer of VMware Workspace ONE writes "A straightforward setup with a good set of features and very good documentation". Jamf Pro is most compared with Microsoft Intune, Microsoft Endpoint Configuration Manager, ManageEngine Desktop Central, Cisco Meraki Systems Manager (MDM+EMM) and MobileIron UEM, whereas VMware Workspace ONE is most compared with Microsoft Intune, VMware Horizon, SOTI MobiControl, Microsoft Remote Desktop Services and Citrix Workspace. See our Jamf Pro vs. VMware Workspace ONE report.

    See our list of best Enterprise Mobility Management (EMM) vendors.

    We monitor all Enterprise Mobility Management (EMM) reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.