Jamf Pro vs VMware Workspace ONE comparison

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Comparison Buyer's Guide
Executive Summary
Updated on Jul 17, 2022

JamF Pro vs VMware Workspace One

We performed a comparison between JamF Pro and VMware Workspace One based on our users’ reviews in four categories. After reading all of the collected data, you can find our conclusion below.

  • Ease of Deployment: JamF Pro users tell us the deployment is very simple. In contrast, Workspace One users feel that deployment is complex.
  • Features: Top features for JamF Pro are the zero-touch set-up, integrated patch management, and easily automated workflows. Users especially appreciate JamF Nation, as it provides valuable tips, resources, and information to quickly resolve any issues. Users would like to see improvements made to reporting and a mobile app to notify admins of alerts.

    Workspace One is very user friendly and easy to use. Users like the stability. Workspace One offers great support for multiple operating systems and makes managing them simple. Users would like to see better integration with Windows 10 and improved patch management policies.
  • Pricing: Users feel that both solutions are very expensive.
  • Service and Support: JamF Pro users tell us the support is excellent. VMware Workspace One users feel the support needs improvement.

Comparison Results: JamF Pro is a PeerSpot user favorite due to dynamic features such as zero-touch deployment, numerous API integrations, Automated Device Enrollment, and device lost mode retrieval. JamF Pro is easily customizable, easy to deploy, and is an excellent tool for those organizations heavily vested in an Apple ecosystem. The consistently excellent service they provide makes it a solid, reliable solution.

To learn more, read our detailed Jamf Pro vs. VMware Workspace ONE Report (Updated: March 2023).
690,226 professionals have used our research since 2012.
Featured Review
Quotes From Members
We asked business professionals to review the solutions they use.
Here are some excerpts of what they said:
Pros
"Jamf Pro allows us to manage all Apple devices from a single interface, making it easy to deploy and configure software, set policies, and inventory devices.""The Automated Device Enrolment is great!""We have been able to keep our tech department lean and mean, maximizing our efficiency by utilizing Jamf to set up our iPads for us, rather than installing each app one at a time.""The ease of use and access allows us to manage all of our devices collaboratively.""There is also zero-day support to all new Apple OS.""The action and trigger is the main thing for us. We like the kind of repetitive script which we can use there.""I have found the most valuable feature to be the policies.""The self-service is invaluable to the user."

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"The performance is good, and it is easy to configure.""The most valuable feature of this solution is the tracking of the devices.""The most valuable feature depends on the use case of the clients. However, one feature I like is the Kiosk Mode. In the Kiosk Mode in most cases, the clients only can make available one application developed by the solution and permit the employee or the final client to use only this one application for interaction. This provides a security control layer limiting only one application functionally.""VMware Workspace ONE is a platform that's really good at monitoring and managing mobile endpoints. It can be set up quickly and implemented easily. Technical support for this solution has always been good.""The solution can scale.""Workspace ONE adds a lot of value compared to Microsoft because Microsoft is a late entry into the market, and they're still developing their product from an end-user perspective. Workspace ONE has a slight edge because of AirWatch. VMware has developed its product over a longer period of time, so they have better integrations as a whole solution.""The most valuable features are the ones that control the leaking.""The most valuable feature of VMware Workspace ONE is it provides the ability to find out the location of devices and manage end-point solutions when they are deployed, and keep them secure."

More VMware Workspace ONE Pros →

Cons
"The upgrade process of this solutions could be improved. It is not possible to use Jamf Pro to upgrade devices.""It would be great for Jamf to provide templates for commonly used tasks like updating an operating system, packaging commonly used apps like Office 365, or enabling FileVault.""Every once in a blue moon, we wind up with a rarely-seen superbug that takes support weeks to months to solve.""It would be nice if Jamf added an onboarding tool integrated into Jamf Connect during the automated DEP enrollment workflow. It would also improve the user experience if Jamf integrated native macOS notifications, with the option to interact within the notification center.""For Windows, we have a reset option. We'd that option available for Mac.""We face issues when we do not have a script and have to write a script, we need to create extension attributes.""The solution needs cheaper training.""The cheaper Jamf School is also a product that has been acquired and decked out to meet more educational needs for a good price. Some features of Jamf School aren't (yet?) available in Jamf Pro and for educational users/customers of Jamf Pro, it would beneficial to have these available in the Pro version too."

More Jamf Pro Cons →

"There are some bugs that our team needs to work around. It required some API integration required because visitor integration was not there. For example, we are currently working on a tunnel issue, and VMware doesn't have this solution.""Patching, fixing, and training for VMware Workspace ONE are areas that need to be improved.""I would like to see more service notifications.""There should be better compatibility with Linux devices.""We'd like to see a better connection to Microsoft Azure and a better connection with Check Point.""VMware Workspace ONE for the new users or the new clients that they try to procure and learn it, there can have difficulties. It does not have user-friendly portals. The portal seems to be more user-friendly in Microsoft solutions.""The bigger vendors like VMware, Insight, and MobileIron can assign engineers to customers. You can work with them to develop the right competency to use the product.""They need a more flexible pricing model."

More VMware Workspace ONE Cons →

Pricing and Cost Advice
  • "Cloud is worth the small increase in price, but make the switch before you need it, and not during a global pandemic."
  • "Licensing cost is dependent on the footprint and foreseen growth."
  • "The price of this solution is a bit high but it is worth the money for the features. There is an annual license for the use of this solution."
  • "Jamf is quite up there. It wasn't the cheapest solution, but it's reasonable. Apigee was cheaper than Jamf."
  • "It would be beneficial if it could be reduced slightly."
  • "They have a standard pricing model which they follow, and it's global."
  • "The only thing that is kicking us a bit is the rand to the dollar exchange rate. It is priced in dollars. Every time the rand goes worse, it just costs more. I would rate it a four out of five in terms of pricing because it is very unpredictable because of the rand to the dollar exchange rate."
  • "The licensing costs for this solution are high."
  • More Jamf Pro Pricing and Cost Advice →

  • "It is quite expensive, but I think large companies have agreements with these organizations that provide remote monitoring for phones, and they get massive discounts. The public price does not reflect what they pay. You won't get the same pricing if you're buying for 10 employees versus 1,000 employees. On the public price, you get perhaps a 10% discount, but if you're buying 1,000, the discount could be really massive, especially if you signed a contract for a number of years."
  • "For most of the projects, we use the standard license but for complex ones, we use the older type of processes, integrations, and licenses inside the solution."
  • "For the moment, we have a multi-year contract, meaning that we cannot go with a different solution at this time even if the price should prove more favorable."
  • "While it is not inexpensive in terms of price, it is definitely worth it."
  • "The price of VMware Workspace ONE is reasonable."
  • "There is a licensing fee for the users, and we pay a low amount for our support costs."
  • "VMware Workspace ONE can fit any organization because if you need more devices there are only additional fees."
  • "Workspace ONE is on the higher end of the pricing band when compared to other players in the market."
  • More VMware Workspace ONE Pricing and Cost Advice →

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    Questions from the Community
    Top Answer:We have been able to keep our tech department lean and mean, maximizing our efficiency by utilizing Jamf to set up our iPads for us, rather than installing each app one at a time.
    Top Answer:Cloud is worth the small increase in price, but make the switch before you need it, and not during a global pandemic.
    Top Answer:Every once in a blue moon, we wind up with a rarely-seen superbug that takes support weeks to months to solve. The good news is that they are rare and not across the platform. Just us.
    Top Answer:Microsoft Intune is a great tool for managing a mobile device fleet while keeping access control. The solution makes it easy to control security and manage the usage of mobile apps when you have a… more »
    Top Answer:VMware Workspace One has a powerful set of helpful features. The solution offers very good documentation, the initial setup is easy, and the product is very stable and reliable. I think the fact that… more »
    Top Answer:The most valuable feature of VMware Workspace ONE is it provides the ability to find out the location of devices and manage end-point solutions when they are deployed, and keep them secure.
    Ranking
    Views
    16,383
    Comparisons
    12,423
    Reviews
    43
    Average Words per Review
    531
    Rating
    9.4
    Views
    30,225
    Comparisons
    24,275
    Reviews
    32
    Average Words per Review
    453
    Rating
    8.0
    Comparisons
    Also Known As
    JAMF Software Casper Suite
    VMware AirWatch
    Learn More
    Overview

    Jamf Pro is a mobile device management software designed to help organizations and businesses automate Apple device handling-related workflows and processes. It features zero-touch deployment that enables users to automatically enroll new Apple devices, and also configure and deploy these devices swiftly and efficiently. It comes with inventory management capabilities, Apple mobile device management features, and an enterprise app store. Jamf Pro also allows users to deploy and access their mobile apps licenses in bulk. When it comes to using the app store, end users don’t need to ask for assistance from helpdesk agents in order to download, install, and update applications.

    Jamf Pro Features

    Jamf Pro has many valuable key features. Some of the most useful ones include:

    • Zero-touch deployment
    • Management of Apple devices
    • Security for app devices
    • App Store for self-service enterprise
    • Smart targeting
    • Reports of inventory
    • Smart Groups
    • Preconfiguration of apps
    • App distribution
    • Mac imaging
    • Upgrades to app and OS
    • Management of IT inventory
    • Device enrollment (user initiated)
    • Purchasing & license management

    Jamf Pro Benefits
    There are many benefits to implementing Jamf Pro. Some of the biggest advantages the solution offers include:

    • Deployment: Fully-customizable onboarding experience. Provision the perfect Mac, iPhone, iPad, or Apple TV, all deployed seamlessly with the workflow of your choice.
    • Device management: Use configuration profiles, scripts, and policies to make your Apple devices function exactly as needed. Move beyond simple troubleshooting by automating management with patented Smart Groups technology. This is a powerful way to trigger real-time alerts and actions from inventory data.
    • Application management: Streamline app management with bulk purchasing and deployment. The solution integrates with Apple Business Manager and Apple School Manager, allowing you to assign apps to users or devices without Apple ID. Deploy apps from the App Store, B2B App Store, or your own in-house apps.
    • Apple device security: Protect Apple devices by leveraging native security features. Manage device settings and configurations, restrict malware and patch all of your Apple devices without user interaction.
    • Self-service access: Give your users access to a one-stop shop for trusted apps, company resources, and shortcuts for troubleshooting tasks like password resets.
    • Inventory: Automatically gather user, hardware, software, and security device data or customize inventory specifications. The dynamic Smart Groups feature keeps track of everything for you, including software versions and warranty expiration dates.

    Reviews from Real Users

    Jamf Pro stands out among its competitors for a number of reasons. Some of these include its app deployment, its easy installation, and the fact that it’s lightweight but powerful. PeerSpot users take note of the advantages of these features in their reviews:

    An IT Support Specialist at Visby Medical writes, “The first most valuable feature I found was the ability to simply push out applications to devices, Mac or iPads/iPhones. It's as easy as procuring the licensing for the apps and then setting it to the volume purchasing back in Jamf.”

    Another reviewer, a Desktop Engineer at Kroger, notes, “The self-service portal to share scripts and other tasks that have extremely minimized the need for calls to our support teams, or even sharing the applications we package and allowing users to pick and choose what apps they need or want, instead of just blanket installing everything from our old environment.”

    VMware Workspace ONE is an intelligence-driven digital workspace platform that delivers any app on any device. It integrates access control, multi-platform endpoint management, and application management. With the VMware Workspace ONE platform, IT teams can deliver a digital workspace that includes the devices and apps of the company’s choice, but with security and control.

    VMware Workspace ONE is available:

    • As a cloud service
    • On-premises
    • Hybrid

    VMware Workspace ONE Key Features

    • Simple app authentication: VMware Workspace ONE allows end-users to have password-less single sign-on, giving them access to virtually any app (mobile apps, web apps, cloud apps, and Windows apps).

    • Unified Endpoint Management options: VMware Workspace ONE aims to support all devices, offering convenience, access, security, and management that will work for any business.

    • Conditional access: VMware Workspace ONE provides a powerful policy engine to help you make dynamic decisions regarding end-user access rights and to protect sensitive information.

    • Automated app management: With VMware Workspace ONE the application delivery process can be automated, which improves security and compliance. Software packages can be automatically installed, updated, and removed, and automated workflows can also be created.

    VMware Workspace ONE Benefits

    Some of the benefits of using VMware Workspace ONE include:

    • Less IT intervention necessary: Because VMware Workspace ONE has simple app authentication, end-users can help themselves by selecting the applications they need rather than having IT intervene.

    • Smoother employee onboarding: Transform employee onboarding by enabling self-service access to the apps your end-users need to complete their job duties.

    • Compliance: VMware Workspace ONE helps end-users reach compliance by using advanced device restrictions.

    • Real-time visibility: You can have real-time visibility with application, device, and console events that provide detailed information for system monitoring. You can also view logs in the console or export pre-defined reports.

    Workspace ONE Components

    • Workspace ONE Access
    • Workspace ONE UEM
    • VMware Workspace ONE® Intelligence
    • VMware Unified Access Gateway
    • Workspace ONE Intelligent Hub

    Reviews from Real Users

    Below is some feedback from our PeerSpot users who are currently using the solution:

    PeerSpot user Patrick B., Cybersecurity Architect at a tech services company, says, "Its UI is extremely easy to use whether you're an advanced user or a novice user. When I first opened it up and had to learn the product, I was easily a novice. By the end of the third month, I was digging into the backend of the system and using it as a highly advanced user to accomplish what I needed to accomplish, and I was able to do it through the UI mostly."

    Roshan T., Partner Manager North America at a tech company, mentions how satisfied he is with the product, saying, "You can put all your applications on a mobile device, be it a phone or tablet. It is secure and easy to use. Because it is centrally managed, you don't have to do any configuration on the phone. I just got the phone and connected to the central applications. I just downloaded one thing and everything got rolled out. Email, calendar, and other things were deployed centrally. If you don't have AirWatch, you have to configure your phone manually. For example, you need to deploy and configure your email manually and then synchronize everything. It is much simpler when a mobile device is centrally managed."

    Offer
    Learn more about Jamf Pro
    Learn more about VMware Workspace ONE
    Sample Customers
    Xero, National Geographic, Oxford University, Via, University of Wisconsin-Eau Claire, Fallon, Cabela's
    Australian Sports Commission, Stockport NHS Foundation Trust, Lomond School, Merck, United Bank, Medical College of Wisconsin, Latymer Upper School, 2gether NHS Foundation Trust, Dowling Aaron Inc., Trillium Lakelands District School Board, Harrogate Grammar School, Duke University Football, Delta Air Lines, Adventist Health System, Giochi Preziosi, Cramlington Learning Village, Intermountain Healthcare, Safexpress, TAG Aviation
    Top Industries
    REVIEWERS
    Educational Organization26%
    University13%
    Computer Software Company10%
    Financial Services Firm7%
    VISITORS READING REVIEWS
    Computer Software Company14%
    Educational Organization14%
    Government7%
    Healthcare Company6%
    REVIEWERS
    Computer Software Company19%
    Financial Services Firm15%
    Retailer9%
    Comms Service Provider9%
    VISITORS READING REVIEWS
    Computer Software Company18%
    Government9%
    Comms Service Provider8%
    Financial Services Firm7%
    Company Size
    REVIEWERS
    Small Business29%
    Midsize Enterprise29%
    Large Enterprise43%
    VISITORS READING REVIEWS
    Small Business22%
    Midsize Enterprise21%
    Large Enterprise57%
    REVIEWERS
    Small Business23%
    Midsize Enterprise20%
    Large Enterprise57%
    VISITORS READING REVIEWS
    Small Business23%
    Midsize Enterprise15%
    Large Enterprise62%
    Buyer's Guide
    Jamf Pro vs. VMware Workspace ONE
    March 2023
    Find out what your peers are saying about Jamf Pro vs. VMware Workspace ONE and other solutions. Updated: March 2023.
    690,226 professionals have used our research since 2012.

    Jamf Pro is ranked 2nd in Enterprise Mobility Management (EMM) with 44 reviews while VMware Workspace ONE is ranked 3rd in Enterprise Mobility Management (EMM) with 34 reviews. Jamf Pro is rated 9.4, while VMware Workspace ONE is rated 8.0. The top reviewer of Jamf Pro writes "Helpful "lost" mode, ability to lock down devices, and enforces CIS recommendations". On the other hand, the top reviewer of VMware Workspace ONE writes "Quick to set up and easy to implement platform for monitoring and managing mobile endpoints". Jamf Pro is most compared with Microsoft Intune, ManageEngine Endpoint Central, Microsoft Endpoint Configuration Manager, MobileIron UEM and Cisco Meraki Systems Manager (MDM+EMM), whereas VMware Workspace ONE is most compared with Microsoft Intune, VMware Horizon, SOTI MobiControl, Citrix Workspace and ManageEngine Endpoint Central. See our Jamf Pro vs. VMware Workspace ONE report.

    See our list of best Enterprise Mobility Management (EMM) vendors.

    We monitor all Enterprise Mobility Management (EMM) reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.