"The fact that devices just need an internet connection [anywhere in the world] that allows them to check into the Jamf Software Server allows for identical management as if on campus or remote, has proven to be golden during the pandemic."
"It's a scalable product."
"We have been able to keep our tech department lean and mean, maximizing our efficiency by utilizing Jamf to set up our iPads for us, rather than installing each app one at a time."
"Jamf Pro is the only product we can use at the moment because they are ahead of their competitors in zero-touch deployment for the end-user. Jamf Pro has a self-service feature that has helped us minimize our support cases. That's a feature the customers like very much."
"We are able to manage our full fleet of devices and can simply integrate with all of our systems."
"The self-service is awesome for empowering end-users, especially if you don't allow admin rights."
"Automated Device Enrollment workflows are great for zero-touch deployments, vital in the current global context. With Automated Device Enrollment workflows, we can deploy new Apple devices directly to end-users without help from the IT support team."
"My team use this solution to provide end-to-end support on our managed Mac fleet. This includes doing OS updates and upgrades, application deployments, configuration settings and outlining."
"The most valuable feature is policy-driven control of the devices."
"The solution has very good documentation."
"The most valuable feature is the interface with SCAP, which is the Security Content Automation Protocol."
"Workspace ONE adds a lot of value compared to Microsoft because Microsoft is a late entry into the market, and they're still developing their product from an end-user perspective. Workspace ONE has a slight edge because of AirWatch. VMware has developed its product over a longer period of time, so they have better integrations as a whole solution."
"The performance is good, and it is easy to configure."
"The location and remote management services are the most valuable."
"It's a tool that can be managed in various departments."
"VMware Workspace ONE is scalable."
"It would be nice if there was a built-in means of renaming computers that worked reliably."
"I'd like to see Jamf add Unified Endpoint Management, but it's not going to happen. It's too complex. We tried that for so many years, and no one can do this for Windows and macOS. It can be done with iOS, but that's not the case here. If you want device management for a real laptop operating system, you need two systems. They're very different."
"Every once in a blue moon, we wind up with a rarely-seen superbug that takes support weeks to months to solve."
"The upgrade process of this solutions could be improved. It is not possible to use Jamf Pro to upgrade devices."
"I think that there should also be more integrations with Jamf that could better the intelligence-gathering when making business decisions."
"One of the big areas in need of improvement is automated device naming for computers."
"Jamf Pro currently is only used on Mac computers and could improve by having compatibility with other operating systems. We have to use other tools to manage our Windows and Android devices. There could be other improvements but I am still exploring and learning more about the features."
"We face issues when we do not have a script and have to write a script, we need to create extension attributes."
"There should be better compatibility with Linux devices."
"Windows 10 management is there, but VMware only recently developed that part, and it's not fully mature. Patch management and other integrations are there as well as the application-pushing part, command line, mandatory commands, etc. Some out-of-the-box solutions should be available to better integrate a broader range of applications and handle application push. That's the roadmap we should look at."
"Security aspects such as data loss prevention could be improved."
"When it comes to deployment and maintaining security, there should be an integrated console where you have a singular view of all of the products from the same OEM."
"The SaaS environment is not very responsive at times, so the performance can be improved in that regard."
"I'd like to see expanded device support, particularly for IoT things like SCADA devices."
"I would like to see improvements made to both the support, and the pricing."
"The app installer is something that they should really change. It creates a lot of confusion for the user."
Workspace ONE is a digital workspace platform that simply and securely delivers and manages any app on any device by integrating access control, application management and multi-platform endpoint management. It is available as a cloud service or for on-premises deployment.
Jamf Pro is ranked 2nd in Enterprise Mobility Management (EMM) with 42 reviews while VMware Workspace ONE is ranked 3rd in Enterprise Mobility Management (EMM) with 30 reviews. Jamf Pro is rated 9.4, while VMware Workspace ONE is rated 8.4. The top reviewer of Jamf Pro writes "Good workflow automation that we use to create a zero-touch onboarding for our users". On the other hand, the top reviewer of VMware Workspace ONE writes "A straightforward setup with a good set of features and very good documentation". Jamf Pro is most compared with Microsoft Intune, Microsoft Endpoint Configuration Manager, Cisco Meraki Systems Manager (MDM+EMM), ManageEngine Desktop Central and Google Cloud Identity, whereas VMware Workspace ONE is most compared with Microsoft Intune, VMware Horizon 7, Citrix Workspace, Microsoft Remote Desktop Services and SOTI MobiControl. See our Jamf Pro vs. VMware Workspace ONE report.
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