Jamf Pro vs VMware Workspace ONE comparison

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Comparison Buyer's Guide
Executive Summary
Updated on Jul 17, 2022

JamF Pro vs VMware Workspace One

We performed a comparison between JamF Pro and VMware Workspace One based on our users’ reviews in four categories. After reading all of the collected data, you can find our conclusion below.

  • Ease of Deployment: JamF Pro users tell us the deployment is very simple. In contrast, Workspace One users feel that deployment is complex.
  • Features: Top features for JamF Pro are the zero-touch set-up, integrated patch management, and easily automated workflows. Users especially appreciate JamF Nation, as it provides valuable tips, resources, and information to quickly resolve any issues. Users would like to see improvements made to reporting and a mobile app to notify admins of alerts.

    Workspace One is very user friendly and easy to use. Users like the stability. Workspace One offers great support for multiple operating systems and makes managing them simple. Users would like to see better integration with Windows 10 and improved patch management policies.
  • Pricing: Users feel that both solutions are very expensive.
  • Service and Support: JamF Pro users tell us the support is excellent. VMware Workspace One users feel the support needs improvement.

Comparison Results: JamF Pro is a PeerSpot user favorite due to dynamic features such as zero-touch deployment, numerous API integrations, Automated Device Enrollment, and device lost mode retrieval. JamF Pro is easily customizable, easy to deploy, and is an excellent tool for those organizations heavily vested in an Apple ecosystem. The consistently excellent service they provide makes it a solid, reliable solution.

To learn more, read our detailed Jamf Pro vs. VMware Workspace ONE Report (Updated: November 2022).
653,522 professionals have used our research since 2012.
Featured Review
Quotes From Members
We asked business professionals to review the solutions they use.
Here are some excerpts of what they said:
Pros
"If you want to manage macOS devices in your enterprise and want to make it as easy for the user as well as for the administrators, you should use the DEP with Jamf Pro.""It's as easy as procuring the licensing for the apps and then setting it to the volume purchasing back in Jamf.""Microsoft SSO integration allows us to set up email remotely for users without them having to do anything other than entering their password.""Automating the refresh of the devices is huge for both sides of the end-user experience.""Jamf Pro is the only product we can use at the moment because they are ahead of their competitors in zero-touch deployment for the end-user. Jamf Pro has a self-service feature that has helped us minimize our support cases. That's a feature the customers like very much.""Jamf has made it achievable for us to easily deploy & manage Apple devices anywhere in the world, without the need for hands-on assistance from IT staff.""We found the initial setup to be simple.""The ease of use and access allows us to manage all of our devices collaboratively."

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"Good device management and good integration with third parties.""The location and remote management services are the most valuable.""The most valuable feature is the security policies.""The contained browser is a good feature.""If an end-user has an issue with a device, the administration has the ability to remote access the device after approval from the end-user.""The most valuable feature of VMware Workspace ONE is the support for multiple devices. Not only iOS, and Android, but all kinds of platforms, including VR device management. Additionally, it has a tunneling feature, which no other solution provides. Other solutions have to integrate with other tools to have this functionality, whereas VMware Workspace ONE has its own application gateway tunnel.""We recently integrated Workspace ONE with our intelligence report, and this is a great tool from a reporting point of view. In our daily business, we get several requests from businesses to provide an Adobe request for monitoring, whether it is for Android or iOS devices. The main benefit of this tool is that we can exclude the report for applications.""The most valuable features of VMware Workspace ONE are security and having support for all the latest features that are coming out from Apple. They're pretty fast at adopting new features. This is one of the most vital aspects of mobile device management systems."

More VMware Workspace ONE Pros →

Cons
"It will be very helpful if we could restore users after they have been removed from Jamf because I have some cases of deleting a computer before unlocking it.""There should be an option for exporting the data for reporting purposes so that we can give that to the higher-ups, such as CIO. We should be able to see bar graphs and charts on different data points. It would be great to have a good reporting tool to look at, for example, data points of how many versions of Adobe Acrobat we have in our environment in a bar graph or pie chart. They don't have anything like that. There is an application called Tableau Reader, which does statistics, and you can put a statistical or analytical aspect in there to extract data and share it on a graph or a pie chart. Such a tool would be great.""The integrated patch feature is good but needs some tweaking.""I would like to have the ability to push scripts using MDM commands.""I'm not exactly sure where it could be improved off the top of my head, but there is room for improvement.""Some improvement can be made in the customer service realm, while also making additional training level courses available for online study and exam-taking.""I would love to see more integration with ASM and ABM.""The dashboard needs to be customizable."

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"There are some bugs that our team needs to work around. It required some API integration required because visitor integration was not there. For example, we are currently working on a tunnel issue, and VMware doesn't have this solution.""Feature-wise, it is fine, but its pricing could be better, given that Microsoft is on a bundling spree. AirWatch would benefit from reducing the license pricing per user per month.""We'd like to see a better connection to Microsoft Azure and a better connection with Check Point.""We'd like more useful support.""It's not accurate enough when it comes to sending items to end-users.""The SaaS environment is not very responsive at times, so the performance can be improved in that regard.""VMware Workspace ONE platform offers support for Mac Books and we see that there is some room for improvement in that area versus all the products out there.""I would like to see improvements made to both the support, and the pricing."

More VMware Workspace ONE Cons →

Pricing and Cost Advice
  • "JumpStart looks a little bit pricey; however, it is worth every penny."
  • "This product is surely worth the cost of implementation."
  • "The cost of any licensing is certainly outweighed by the time saved from manually managing Apple devices."
  • "The price difference between Jamf Pro and VMware Workspace One is not very much, but when counting the cost of my time, Jamf Pro is clearly much better."
  • "Depending on how much support you require, it might make sense to add that to the licensing agreement."
  • "Cloud is worth the small increase in price, but make the switch before you need it, and not during a global pandemic."
  • "Licensing cost is dependent on the footprint and foreseen growth."
  • "The price of this solution is a bit high but it is worth the money for the features. There is an annual license for the use of this solution."
  • More Jamf Pro Pricing and Cost Advice →

  • "VMware Workspace ONE is not cheap; it's quite expensive. However, in the end, they gave us a reasonable price."
  • "If you have a host of custom requirements (including licensing), make sure to set aside enough time for the initial setup because it can take up to a few weeks depending on how complex your environment is."
  • "I think that the price is reasonable."
  • "Pricing is an area that could be improved."
  • "Its pricing was okay for our company."
  • "It's an expensive tool."
  • "The solution runs at roughly around $36/user for a year."
  • "It is quite expensive, but I think large companies have agreements with these organizations that provide remote monitoring for phones, and they get massive discounts. The public price does not reflect what they pay. You won't get the same pricing if you're buying for 10 employees versus 1,000 employees. On the public price, you get perhaps a 10% discount, but if you're buying 1,000, the discount could be really massive, especially if you signed a contract for a number of years."
  • More VMware Workspace ONE Pricing and Cost Advice →

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    Questions from the Community
    Top Answer:We have been able to keep our tech department lean and mean, maximizing our efficiency by utilizing Jamf to set up our iPads for us, rather than installing each app one at a time.
    Top Answer:Cloud is worth the small increase in price, but make the switch before you need it, and not during a global pandemic.
    Top Answer:Every once in a blue moon, we wind up with a rarely-seen superbug that takes support weeks to months to solve. The good news is that they are rare and not across the platform. Just us.
    Top Answer:Microsoft Intune is a great tool for managing a mobile device fleet while keeping access control. The solution makes it easy to control security and manage the usage of mobile apps when you have a… more »
    Top Answer:VMware Workspace One has a powerful set of helpful features. The solution offers very good documentation, the initial setup is easy, and the product is very stable and reliable. I think the fact that… more »
    Top Answer:Hi, today my recommendation is still in VM Workspace One. In some cases, you will need more servers to realize this but it permits total flexibility in multiple use cases.
    Ranking
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    Average Words per Review
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    9.5
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    Reviews
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    Average Words per Review
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    Rating
    8.0
    Comparisons
    Also Known As
    JAMF Software Casper Suite
    VMware AirWatch
    Learn More
    Overview

    Jamf Pro is a mobile device management software designed to help organizations and businesses automate Apple device handling-related workflows and processes. It features zero-touch deployment that enables users to automatically enroll new Apple devices, and also configure and deploy these devices swiftly and efficiently. It comes with inventory management capabilities, Apple mobile device management features, and an enterprise app store. Jamf Pro also allows users to deploy and access their mobile apps licenses in bulk. When it comes to using the app store, end users don’t need to ask for assistance from helpdesk agents in order to download, install, and update applications.

    Jamf Pro Features

    Jamf Pro has many valuable key features. Some of the most useful ones include:

    • Zero-touch deployment
    • Management of Apple devices
    • Security for app devices
    • App Store for self-service enterprise
    • Smart targeting
    • Reports of inventory
    • Smart Groups
    • Preconfiguration of apps
    • App distribution
    • Mac imaging
    • Upgrades to app and OS
    • Management of IT inventory
    • Device enrollment (user initiated)
    • Purchasing & license management

    Jamf Pro Benefits
    There are many benefits to implementing Jamf Pro. Some of the biggest advantages the solution offers include:

    • Deployment: Fully-customizable onboarding experience. Provision the perfect Mac, iPhone, iPad, or Apple TV, all deployed seamlessly with the workflow of your choice.
    • Device management: Use configuration profiles, scripts, and policies to make your Apple devices function exactly as needed. Move beyond simple troubleshooting by automating management with patented Smart Groups technology. This is a powerful way to trigger real-time alerts and actions from inventory data.
    • Application management: Streamline app management with bulk purchasing and deployment. The solution integrates with Apple Business Manager and Apple School Manager, allowing you to assign apps to users or devices without Apple ID. Deploy apps from the App Store, B2B App Store, or your own in-house apps.
    • Apple device security: Protect Apple devices by leveraging native security features. Manage device settings and configurations, restrict malware and patch all of your Apple devices without user interaction.
    • Self-service access: Give your users access to a one-stop shop for trusted apps, company resources, and shortcuts for troubleshooting tasks like password resets.
    • Inventory: Automatically gather user, hardware, software, and security device data or customize inventory specifications. The dynamic Smart Groups feature keeps track of everything for you, including software versions and warranty expiration dates.

    Reviews from Real Users

    Jamf Pro stands out among its competitors for a number of reasons. Some of these include its app deployment, its easy installation, and the fact that it’s lightweight but powerful. PeerSpot users take note of the advantages of these features in their reviews:

    An IT Support Specialist at Visby Medical writes, “The first most valuable feature I found was the ability to simply push out applications to devices, Mac or iPads/iPhones. It's as easy as procuring the licensing for the apps and then setting it to the volume purchasing back in Jamf.”

    Another reviewer, a Desktop Engineer at Kroger, notes, “The self-service portal to share scripts and other tasks that have extremely minimized the need for calls to our support teams, or even sharing the applications we package and allowing users to pick and choose what apps they need or want, instead of just blanket installing everything from our old environment.”

    VMware Workspace ONE is an intelligence-driven digital workspace platform that delivers any app on any device. It integrates access control, multi-platform endpoint management, and application management. With the VMware Workspace ONE platform, IT teams can deliver a digital workspace that includes the devices and apps of the company’s choice, but with security and control.

    VMware Workspace ONE is available:

    • As a cloud service
    • On-premises
    • Hybrid

    VMware Workspace ONE Key Features

    • Simple app authentication: VMware Workspace ONE allows end-users to have password-less single sign-on, giving them access to virtually any app (mobile apps, web apps, cloud apps, and Windows apps).

    • Unified Endpoint Management options: VMware Workspace ONE aims to support all devices, offering convenience, access, security, and management that will work for any business.

    • Conditional access: VMware Workspace ONE provides a powerful policy engine to help you make dynamic decisions regarding end-user access rights and to protect sensitive information.

    • Automated app management: With VMware Workspace ONE the application delivery process can be automated, which improves security and compliance. Software packages can be automatically installed, updated, and removed, and automated workflows can also be created.

    VMware Workspace ONE Benefits

    Some of the benefits of using VMware Workspace ONE include:

    • Less IT intervention necessary: Because VMware Workspace ONE has simple app authentication, end-users can help themselves by selecting the applications they need rather than having IT intervene.

    • Smoother employee onboarding: Transform employee onboarding by enabling self-service access to the apps your end-users need to complete their job duties.

    • Compliance: VMware Workspace ONE helps end-users reach compliance by using advanced device restrictions.

    • Real-time visibility: You can have real-time visibility with application, device, and console events that provide detailed information for system monitoring. You can also view logs in the console or export pre-defined reports.

    Workspace ONE Components

    • Workspace ONE Access
    • Workspace ONE UEM
    • VMware Workspace ONE® Intelligence
    • VMware Unified Access Gateway
    • Workspace ONE Intelligent Hub

    Reviews from Real Users

    Below is some feedback from our PeerSpot users who are currently using the solution:

    PeerSpot user Patrick B., Cybersecurity Architect at a tech services company, says, "Its UI is extremely easy to use whether you're an advanced user or a novice user. When I first opened it up and had to learn the product, I was easily a novice. By the end of the third month, I was digging into the backend of the system and using it as a highly advanced user to accomplish what I needed to accomplish, and I was able to do it through the UI mostly."

    Roshan T., Partner Manager North America at a tech company, mentions how satisfied he is with the product, saying, "You can put all your applications on a mobile device, be it a phone or tablet. It is secure and easy to use. Because it is centrally managed, you don't have to do any configuration on the phone. I just got the phone and connected to the central applications. I just downloaded one thing and everything got rolled out. Email, calendar, and other things were deployed centrally. If you don't have AirWatch, you have to configure your phone manually. For example, you need to deploy and configure your email manually and then synchronize everything. It is much simpler when a mobile device is centrally managed."

    Offer
    Learn more about Jamf Pro
    Learn more about VMware Workspace ONE
    Sample Customers
    Xero, National Geographic, Oxford University, Via, University of Wisconsin-Eau Claire, Fallon, Cabela's
    Australian Sports Commission, Stockport NHS Foundation Trust, Lomond School, Merck, United Bank, Medical College of Wisconsin, Latymer Upper School, 2gether NHS Foundation Trust, Dowling Aaron Inc., Trillium Lakelands District School Board, Harrogate Grammar School, Duke University Football, Delta Air Lines, Adventist Health System, Giochi Preziosi, Cramlington Learning Village, Intermountain Healthcare, Safexpress, TAG Aviation
    Top Industries
    REVIEWERS
    Educational Organization28%
    University12%
    Computer Software Company12%
    Financial Services Firm8%
    VISITORS READING REVIEWS
    Computer Software Company17%
    Educational Organization8%
    Comms Service Provider8%
    Financial Services Firm7%
    REVIEWERS
    Computer Software Company17%
    Financial Services Firm14%
    Comms Service Provider10%
    Retailer7%
    VISITORS READING REVIEWS
    Computer Software Company19%
    Comms Service Provider12%
    Government8%
    Financial Services Firm7%
    Company Size
    REVIEWERS
    Small Business27%
    Midsize Enterprise29%
    Large Enterprise45%
    VISITORS READING REVIEWS
    Small Business25%
    Midsize Enterprise15%
    Large Enterprise60%
    REVIEWERS
    Small Business19%
    Midsize Enterprise21%
    Large Enterprise60%
    VISITORS READING REVIEWS
    Small Business22%
    Midsize Enterprise15%
    Large Enterprise62%
    Buyer's Guide
    Jamf Pro vs. VMware Workspace ONE
    November 2022
    Find out what your peers are saying about Jamf Pro vs. VMware Workspace ONE and other solutions. Updated: November 2022.
    653,522 professionals have used our research since 2012.

    Jamf Pro is ranked 2nd in Enterprise Mobility Management (EMM) with 46 reviews while VMware Workspace ONE is ranked 3rd in Enterprise Mobility Management (EMM) with 36 reviews. Jamf Pro is rated 9.6, while VMware Workspace ONE is rated 8.0. The top reviewer of Jamf Pro writes "Helpful "lost" mode, ability to lock down devices, and enforces CIS recommendations". On the other hand, the top reviewer of VMware Workspace ONE writes "A straightforward setup with a good set of features and very good documentation". Jamf Pro is most compared with Microsoft Intune, Microsoft Endpoint Configuration Manager, ManageEngine Endpoint Central, MobileIron UEM and Cisco Meraki Systems Manager (MDM+EMM), whereas VMware Workspace ONE is most compared with Microsoft Intune, VMware Horizon, SOTI MobiControl, ManageEngine Endpoint Central and Microsoft Remote Desktop Services. See our Jamf Pro vs. VMware Workspace ONE report.

    See our list of best Enterprise Mobility Management (EMM) vendors.

    We monitor all Enterprise Mobility Management (EMM) reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.