Jamf Pro vs Workspace ONE UEM comparison

JAMF and Omnissa are both solutions in the Enterprise Mobility Management (EMM) category. JAMF is ranked #2 with an average rating of 9.3, while Omnissa is ranked #3 with an average rating of 7.7. JAMF holds a 12.5% mindshare in EMM, compared to Omnissa’s 10.8% mindshare. Additionally, 97% of JAMF users are willing to recommend the solution, compared to 83% of Omnissa users who would recommend it.

Comparison Buyer's Guide

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Executive SummaryUpdated on Oct 1, 2024

Jamf Pro and Workspace ONE UEM are leading device management solutions. Users find Jamf Pro more intuitive and seamless in integration, while Workspace ONE UEM offers broader feature sets, providing substantial value despite higher costs.

Features: Jamf Pro is praised for its robust Apple device management, ensuring smooth deployment and easy integration with existing Apple services. Workspace ONE UEM, on the other hand, excels in its extensive cross-platform support and granular policy controls, benefiting diverse enterprise environments. The main difference lies in user preference towards Jamf Pro for Apple-specific environments versus Workspace ONE UEM for broader, multi-platform management.

Room for Improvement: Jamf Pro users suggest enhancements in scalability and a more streamlined Windows device support system. Workspace ONE UEM users point out a need for a more straightforward initial configuration process and better documentation. The significant difference here is Jamf Pro's focus on improving cross-platform support, whereas Workspace ONE UEM users desire better onboarding resources.

Ease of Deployment and Customer Service: Users praise Jamf Pro for its relatively smooth deployment process and responsive customer support. In contrast, Workspace ONE UEM requires a more complex deployment phase but is supported by excellent technical assistance once configured. The notable difference is Jamf Pro's quicker setup versus Workspace ONE UEM's steeper learning curve offset by supportive service.

Pricing and ROI: Jamf Pro is often seen as cost-effective, with a reasonable setup cost and satisfactory ROI driven by high user satisfaction. Workspace ONE UEM, despite higher initial costs, justifies its price through comprehensive features and strong ROI, especially in diverse device environments. The primary distinction remains the balance of cost versus feature richness, with Jamf Pro being more budget-friendly and Workspace ONE UEM delivering extensive capabilities for its price.

To learn more, read our detailed Jamf Pro vs. Workspace ONE UEM Report (Updated: April 2025).

Buyer's Guide

Jamf Pro vs. Workspace ONE UEM

April 2025

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Microsoft Intune

Mindshare comparison

As of May 2025, in the Enterprise Mobility Management (EMM) category, the mindshare of Microsoft Intune is 33.8%, down from 37.9% compared to the previous year. The mindshare of Jamf Pro is 12.5%, down from 14.0% compared to the previous year. The mindshare of Workspace ONE UEM is 10.8%, down from 13.2% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Enterprise Mobility Management (EMM)

Featured Reviews

Joseph Merusi

Collaborations engineer at a financial services firm with 1,001-5,000 employees

Everything has worked better since we started using it

Sometimes the syncing is inconsistent. I'm confident that the devices are checking in every eight hours, but sometimes the devices aren't picking up the settings as quickly as I would expect. Some features haven't been updated in a while, and Microsoft doesn't seem interested in developing them. Unless you talk to an engineer, you don't know whether there will be an update. There are communication issues, so you might start working with a feature without knowing if it will be deprecated six months from now. Some reporting areas still need development. For example, I noticed that the reporting for driver updates is still confusing.

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Pete C

Senior Infrastructure Engineer at Blue Cross Blue Shield of Illinois

Customizable with a self-service portal and a good security posture

Policies enabled for self-service should have keywords attached, so that multiple search terms can direct to a single preferred result, without having to clutter the description field. The new remote support tool is still lacking features compared to other industry solutions. There is no built-in functionality for tracking changes over time for multiple devices. All patch reporting is only a current snapshot. The password management tools are fairly outdated. The web console (GUI) is slow with maddening UI/UX inconsistencies.

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Joel Amate

Project Engineer at CTC

The solution is stable, scalable, and offers single sign-on

I give the solution a nine out of ten. I suggest if a person wants to start using Workspace ONE, they should make use of the cloud instance instead of the on-premise instance. There is an on-premise instance available, but the cloud instance is a better option now. I advise them to make use of the cloud instance. This is because management-wise, there is no need to manage a server. For example, we don't need to buy a server, and we don't need to buy network switches, which are required for the on-premise. At the same time, I can advise setting up all the functionalities or whatever functionalities are available for the trial version. We need to check if the Workspace ONE integration includes Azure AD or other identity providers. A lot of applications are using these providers for authentication, such as Ping, Okta, and others. If the Workspace ONE integration doesn't include these providers, the company might have to find a different solution. Security projects should also be considered. Specifically, if the solution can integrate with local security solutions to secure mobile devices.

Read full review

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"It is a stable solution."

"If you need only to load a specific profile and you don't have deep security functionalities, et cetera, Intune is very nice and good."

"I like Intune's ability to manage roles, maintenance tasks, compliance settings, and patch development for all endpoints."

"Fortunately, now everything is streamlined into a single, unified platform."

"Our bank's most valuable Intune features are centered around the dedicated device concept."

"Intune has significantly benefited our organization by providing comprehensive visibility into our device ecosystem."

"Within Intune, managing policies and having a consistent way to manage devices is valuable."

"Everything has worked better since we started using Intune."

More Microsoft Intune pros

"It's as easy as procuring the licensing for the apps and then setting it to the volume purchasing back in Jamf."

"There is support for Apple updates from day one. Jamf works closely with Apple, so they are ready to support new updates whenever Apple pushes them."

"Being able to push out elevation policies to users on an Adhoc basis helps us when users are not in the office."

"Jamf is stable, reliable, secure and you have lots of customization options."

"We are able to configure the laptop with the security requirements needed, default applications, and so on without touching it."

"We have been able to keep our tech department lean and mean, maximizing our efficiency by utilizing Jamf to set up our iPads for us, rather than installing each app one at a time."

"I am most excited about a feature that is called User-Initialed Enrollment."

"The remote wipe and lock features are by far the best tools."

More Jamf Pro pros

"The most valuable feature of VMware Workspace ONE is its reliability."

"The solution is stable."

"Stability-wise, I rate the solution a ten out of ten."

"We've found the solution to be easy to use."

"I would rate the stability as eight out of ten."

"It seems highly stable and scalable."

"No issues with scalability."

"We recently integrated Workspace ONE with our intelligence report, and this is a great tool from a reporting point of view. In our daily business, we get several requests from businesses to provide an Adobe request for monitoring, whether it is for Android or iOS devices. The main benefit of this tool is that we can exclude the report for applications."

More Workspace ONE UEM pros

Cons

"Microsoft Intune's support for Mac devices is lacking and could be improved."

"I expect Microsoft Intune to have more features in the cloud because there are two major functionalities that we need to be added. This is software metering and license management. These functionalities, for now, must be on-premise. For this purpose, we have set up a SQL Server and I hope that in near future this option will be in the cloud in Microsoft Intune."

"The interoperability or communication with a different platform can be better. It is a two-way street. It is not only about Microsoft. The other platforms also have to be willing to share some information, but that absolutely can be improved."

"Lacking in features such as Wi-Fi and network security."

"The time we have to wait to deploy policies has room for improvement."

"I rate Microsoft support four out of 10. Support is one area where Microsoft needs to improve a lot. I recently raised a ticket for a Microsoft Azure issue, and it took two and a half weeks for support to reply. They need to improve support across their entire catalog of products."

"Intune should support platforms other than Windows. We have encountered several limitations, especially when handling iOS devices."

"The solution's app deployment needs to be improved."

More Microsoft Intune cons

"We would love to see the ability to have settings apply to mobile devices on a time schedule. This would allow us to plan some tasks ahead of time."

"There should be an option for exporting the data for reporting purposes so that we can give that to the higher-ups, such as CIO. We should be able to see bar graphs and charts on different data points. It would be great to have a good reporting tool to look at, for example, data points of how many versions of Adobe Acrobat we have in our environment in a bar graph or pie chart. They don't have anything like that. There is an application called Tableau Reader, which does statistics, and you can put a statistical or analytical aspect in there to extract data and share it on a graph or a pie chart. Such a tool would be great."

"I would like to see Jamf add more training tutorials and documentation."

"Jamf doesn't make the Cloud file system visible so there are rare occasions where the local repository and Cloud repository get out of sync."

"It would be great if we get an email notification when the Mac users install any apps, so IT can be alerted."

"There are known issues with the mobile configs that need to be fixed."

"An easier way to deploy Full OS upgrades would be a great start."

"Every once in a blue moon, we wind up with a rarely-seen superbug that takes support weeks to months to solve."

More Jamf Pro cons

"Integration with Microsoft needs improvement. There are some dependencies with Microsoft that aren't 100% yet, for example: compliance synchronization."

"The console comes bunched together as a package and inbuilt. Its called Workspace ONE. Whenever we have an issue, we contact the service provider, and instead of a fix, we are just getting the next version of Workspace ONE."

"The only downside to the solution is that the dashboard is very confusing."

"The mobile device repository is somewhat difficult to manage with a large user base."

"The pricing could always be better."

"We have a lot of problems when it comes to integrating with Active Directory."

"There is a need for better user lifecycle management within VMware Identity Manager, along with better user governance...The scalability of the product needs to improve."

"Pricing is the only challenge right now. The licensing fee should be simplified a little bit. They have kept too many products as add ons. These need to be bundled with the low-cost, standard version. This will help customers in adopting this technology at a faster pace."

More Workspace ONE UEM cons

Pricing and Cost Advice

"Microsoft's licensing is more flexible and adaptive than its competitors."

"It's affordable. In comparison to the competitors, the price depends on what features you need from Intune, but it's affordable. There are no hidden costs, but there are some features that go for a premium price. Those are the add-ons for which you have to pay extra."

"There are licenses required for this solution. We enable licenses on the devices we need to manage."

"For organizations that are a Microsoft shop, the pricing is compelling."

"Intune is cost-effective as it is included in some of the Office 365 packages."

"It's a bit expensive from a licensing perspective, especially as we look to have organizations with tenants across the globe."

"Even if they charge a premium, they aim to provide equal value."

"Intune is linked with Microsoft. We can deploy the Microsoft E365 license to users by Intune. There are different types of licenses, such as device administrator licenses, E5 licenses for device enrollment manually, and P1 and p2 licenses for device enrollment automatically. These are the licenses required for the administration."

More Microsoft Intune pricing and cost advice

"Jamf Pro is on the expensive side and could be slightly cheaper."

"The licensing costs for this solution are high."

"JumpStart is available at an additional cost."

"Don’t go into a sales call without knowing all the details of your system because Jamf has a ton of tools outside of Jamf Pro to offer and knowing them ahead of time is a must."

"It would be beneficial if it could be reduced slightly."

"The price difference between Jamf Pro and VMware Workspace One is not very much, but when counting the cost of my time, Jamf Pro is clearly much better."

"The total ROI is worth every penny."

"The price of a training pass for five people was $18,000 USD."

More Jamf Pro pricing and cost advice

"We pay approximately thirty to thirty-five euros per device per month for the complete suite, and this is a fixed cost with one, three, or five-year licensing in advance. I would rate the pricing a four out of ten, making it affordable."

"VMware Workspace ONE is not cheap; it's quite expensive. However, in the end, they gave us a reasonable price."

"It's definitely a bit on the expensive side. It is more for smaller organizations and not large, massive enterprises. I am not sure about any additional costs. As far as we could tell, the billing was what the billing was."

"There is a licensing fee for the users, and we pay a low amount for our support costs."

"The solution is about $45 per device for a 12 month subscription. The price is standard across the world."

"VMware Workspace ONE can fit any organization because if you need more devices there are only additional fees."

"Licensing fees are paid on a monthly basis."

"My guess is that its licensing was yearly. There was probably no fee in addition to the standard licensing fee."

More Workspace ONE UEM pricing and cost advice

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Top Industries

By visitors reading reviews

Educational Organization

19%

Computer Software Company

12%

Financial Services Firm

Manufacturing Company

Educational Organization

38%

Computer Software Company

10%

Financial Services Firm

University

Computer Software Company

17%

Financial Services Firm

Manufacturing Company

Government

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

Questions from the Community

How does Microsoft Intune compare with VMware Workspace One?

Microsoft Intune is a great tool for managing a mobile device fleet while keeping access control. The solution makes ...

See all answers

What are the pros and cons of Microsoft Intune?

Microsoft Intune is a great configuration management tool and has a lot of good things going for it. Here are some of...

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How does Google Cloud Identity compare with Microsoft Intune?

Microsoft Intune offers not only an easy-to-deploy data protection and productivity management solution, but also ...

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What do you like most about Jamf Pro?

The most valuable features of Jamf Pro for me are the device locator, which helps find missing iPads, and the ability...

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What is your experience regarding pricing and costs for Jamf Pro?

The pricing structure is one of the cons. However, the licensing model is simple and easy to manage from an MSP persp...

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What needs improvement with Jamf Pro?

The biggest area for improvement is the price and the structure of Jamf's onboarding process, especially the mandator...

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How does VMware Workspace One compare with VMware Horizon 7?

VMware Workspace One has a powerful set of helpful features. The solution offers very good documentation, the initial...

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What do you like most about VMware Workspace ONE?

The platform provides a stable environment for operations and quickly creates new environments. Additionally, it offe...

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What is your experience regarding pricing and costs for VMware Workspace ONE?

I would rate the pricing a three out of ten. It's a highly affordable solution. If a customer knows the value of the ...

See all answers

Comparisons

Microsoft Entra ID vs Microsoft Intune

Compared 8% of the time

ManageEngine Endpoint Central vs Microsoft Intune

Compared 6% of the time

Microsoft Defender for Endpoint vs Microsoft Intune

Compared 5% of the time

Samsung Knox vs Microsoft Intune

Compared 4% of the time

AWS Systems Manager vs Microsoft Intune

Compared 4% of the time

More Microsoft Intune Competitors

SOTI MobiControl vs Jamf Pro

Compared 4% of the time

Jamf School vs Jamf Pro

Compared 3% of the time

ManageEngine Endpoint Central vs Jamf Pro

Compared 3% of the time

Microsoft Configuration Manager vs Jamf Pro

Compared 3% of the time

IBM MaaS360 vs Jamf Pro

Compared 2% of the time

More Jamf Pro Competitors

Horizon 8 vs Workspace ONE UEM

Compared 7% of the time

SOTI MobiControl vs Workspace ONE UEM

Compared 7% of the time

ManageEngine Endpoint Central vs Workspace ONE UEM

Compared 5% of the time

IBM MaaS360 vs Workspace ONE UEM

Compared 4% of the time

VMware Workstation vs Workspace ONE UEM

Compared 3% of the time

More Workspace ONE UEM Competitors

Product Reports

Buyer's Guide

Microsoft Intune

April 2025

Download Microsoft Intune product report

Buyer's Guide

Jamf Pro

April 2025

Download Jamf Pro product report

Buyer's Guide

Workspace ONE UEM

April 2025

Download Workspace ONE UEM product report

Also Known As

Intune, MS Intune, Microsoft Endpoint Manager

JAMF Software Casper Suite

VMware Workspace ONE, VMware AirWatch, Workspace ONE Assist, VMware Identity Manager, Workspace ONE Access, VMware Horizon Air

Overview

Microsoft Intune provides centralized management of mobile devices and applications, ensuring security, compliance, and productivity through integration with Microsoft services like Microsoft 365 and Azure Active Directory.

Organizations use Intune for managing mobile devices and applications, enhancing security and compliance across platforms. With features like single sign-on, conditional access, and zero-touch deployment via Autopilot, it facilitates efficient operations. Intune's scalability, easy enrollment, and capabilities such as remote wipe support diverse device management, offering robust data protection and efficient operation. Despite its features, improvement areas include reporting, compatibility with non-Microsoft devices, and better support for macOS and Linux devices.

What are the key features of Microsoft Intune?

Seamless Integration: Works with Microsoft 365, Azure Active Directory, and System Center for streamlined management.
Conditional Access: Enhances security with policies that restrict access based on conditions.
Autopilot: Provides zero-touch deployment for setting up new devices efficiently.
Mobile Device Management: Enables control over both personal and corporate devices.
Application Deployment: Facilitates app delivery across a range of devices.

What benefits should users look for in reviews?

Centralized Management: Reduces complexity by managing devices and applications in one place.
Security Enhancement: Protects data with features like remote wipe and compliance monitoring.
Improved Productivity: Enhances efficiency with seamless integration and automation features.
Device Scalability: Supports diverse device management for growing business needs.

In industries such as finance, healthcare, and education, Microsoft Intune is implemented to ensure secure and compliant device management. Companies leverage its capabilities to deploy security policies and manage both corporate-owned and BYOD environments, facilitating a unified approach to data protection and compliance.

Microsoft

Jamf Pro is a mobile device management software designed to help organizations and businesses automate Apple device handling-related workflows and processes. It features zero-touch deployment that enables users to automatically enroll new Apple devices, and also configure and deploy these devices swiftly and efficiently. It comes with inventory management capabilities, Apple mobile device management features, and an enterprise app store. Jamf Pro also allows users to deploy and access their mobile apps licenses in bulk. When it comes to using the app store, end users don’t need to ask for assistance from helpdesk agents in order to download, install, and update applications.

Jamf Pro Features

Jamf Pro has many valuable key features. Some of the most useful ones include:

Zero-touch deployment
Management of Apple devices
Security for app devices
App Store for self-service enterprise
Smart targeting
Reports of inventory
Smart Groups
Preconfiguration of apps
App distribution
Mac imaging
Upgrades to app and OS
Management of IT inventory
Device enrollment (user initiated)
Purchasing & license management

Jamf Pro Benefits
There are many benefits to implementing Jamf Pro. Some of the biggest advantages the solution offers include:

Deployment: Fully-customizable onboarding experience. Provision the perfect Mac, iPhone, iPad, or Apple TV, all deployed seamlessly with the workflow of your choice.

Device management: Use configuration profiles, scripts, and policies to make your Apple devices function exactly as needed. Move beyond simple troubleshooting by automating management with patented Smart Groups technology. This is a powerful way to trigger real-time alerts and actions from inventory data.

Application management: Streamline app management with bulk purchasing and deployment. The solution integrates with Apple Business Manager and Apple School Manager, allowing you to assign apps to users or devices without Apple ID. Deploy apps from the App Store, B2B App Store, or your own in-house apps.

Apple device security: Protect Apple devices by leveraging native security features. Manage device settings and configurations, restrict malware and patch all of your Apple devices without user interaction.

Self-service access: Give your users access to a one-stop shop for trusted apps, company resources, and shortcuts for troubleshooting tasks like password resets.

Inventory: Automatically gather user, hardware, software, and security device data or customize inventory specifications. The dynamic Smart Groups feature keeps track of everything for you, including software versions and warranty expiration dates.

Reviews from Real Users

Jamf Pro stands out among its competitors for a number of reasons. Some of these include its app deployment, its easy installation, and the fact that it’s lightweight but powerful. PeerSpot users take note of the advantages of these features in their reviews:

An IT Support Specialist at Visby Medical writes, “The first most valuable feature I found was the ability to simply push out applications to devices, Mac or iPads/iPhones. It's as easy as procuring the licensing for the apps and then setting it to the volume purchasing back in Jamf.”

Another reviewer, a Desktop Engineer at Kroger, notes, “The self-service portal to share scripts and other tasks that have extremely minimized the need for calls to our support teams, or even sharing the applications we package and allowing users to pick and choose what apps they need or want, instead of just blanket installing everything from our old environment.”

JAMF

VMware Workspace ONE is an intelligence-driven digital workspace platform that delivers any app on any device. It integrates access control, multi-platform endpoint management, and application management. With the VMware Workspace ONE platform, IT teams can deliver a digital workspace that includes the devices and apps of the company’s choice, but with security and control.

VMware Workspace ONE is available:

As a cloud service
On-premises
Hybrid

VMware Workspace ONE Key Features

Simple app authentication: VMware Workspace ONE allows end-users to have password-less single sign-on, giving them access to virtually any app (mobile apps, web apps, cloud apps, and Windows apps).
Unified Endpoint Management options: VMware Workspace ONE aims to support all devices, offering convenience, access, security, and management that will work for any business.
Conditional access: VMware Workspace ONE provides a powerful policy engine to help you make dynamic decisions regarding end-user access rights and to protect sensitive information.
Automated app management: With VMware Workspace ONE the application delivery process can be automated, which improves security and compliance. Software packages can be automatically installed, updated, and removed, and automated workflows can also be created.

VMware Workspace ONE Benefits

Some of the benefits of using VMware Workspace ONE include:

Less IT intervention necessary: Because VMware Workspace ONE has simple app authentication, end-users can help themselves by selecting the applications they need rather than having IT intervene.
Smoother employee onboarding: Transform employee onboarding by enabling self-service access to the apps your end-users need to complete their job duties.
Compliance: VMware Workspace ONE helps end-users reach compliance by using advanced device restrictions.
Real-time visibility: You can have real-time visibility with application, device, and console events that provide detailed information for system monitoring. You can also view logs in the console or export pre-defined reports.

Workspace ONE Components

Workspace ONE Access
Workspace ONE UEM
VMware Workspace ONE® Intelligence
VMware Unified Access Gateway
Workspace ONE Intelligent Hub

Reviews from Real Users

Below is some feedback from our PeerSpot users who are currently using the solution:

PeerSpot user Patrick B., Cybersecurity Architect at a tech services company, says, "Its UI is extremely easy to use whether you're an advanced user or a novice user. When I first opened it up and had to learn the product, I was easily a novice. By the end of the third month, I was digging into the backend of the system and using it as a highly advanced user to accomplish what I needed to accomplish, and I was able to do it through the UI mostly."

Roshan T., Partner Manager North America at a tech company, mentions how satisfied he is with the product, saying, "You can put all your applications on a mobile device, be it a phone or tablet. It is secure and easy to use. Because it is centrally managed, you don't have to do any configuration on the phone. I just got the phone and connected to the central applications. I just downloaded one thing and everything got rolled out. Email, calendar, and other things were deployed centrally. If you don't have AirWatch, you have to configure your phone manually. For example, you need to deploy and configure your email manually and then synchronize everything. It is much simpler when a mobile device is centrally managed."

Omnissa

Sample Customers

Mitchells and Buzzers, Callaway

Xero, National Geographic, Oxford University, Via, University of Wisconsin-Eau Claire, Fallon, Cabela's

Australian Sports Commission, Stockport NHS Foundation Trust, Lomond School, Merck, United Bank, Medical College of Wisconsin, Latymer Upper School, 2gether NHS Foundation Trust, Dowling Aaron Inc., Trillium Lakelands District School Board, Harrogate Grammar School, Duke University Football, Delta Air Lines, Adventist Health System, Giochi Preziosi, Cramlington Learning Village, Intermountain Healthcare, Safexpress, TAG Aviation

Buyer's Guide

Jamf Pro vs. Workspace ONE UEM

April 2025

Free Report: Jamf Pro vs. Workspace ONE UEM

Find out what your peers are saying about Jamf Pro vs. Workspace ONE UEM and other solutions. Updated: April 2025.

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