ITRS Geneos vs SolarWinds Network Device Monitor comparison

ITRS and SolarWinds are both solutions in the Network Monitoring Software category. ITRS is ranked #67 with an average rating of 5.0, while SolarWinds is ranked #30 with an average rating of 7.8. ITRS holds a 0.5% mindshare in NMS, compared to SolarWinds’s 0.6% mindshare. Additionally, 96% of ITRS users are willing to recommend the solution, compared to 95% of SolarWinds users who would recommend it.

ITRS Geneos

Read 57 ITRS Geneos reviews

3,901 Views
1,053 Comparison Views

96% willing to recommend

SolarWinds Network Device M...

Read 23 SolarWinds Network Device Monitor reviews

835 Views
802 Comparison Views

95% willing to recommend

ITRS Geneos

SolarWinds Network Device M...

Comparison Buyer's Guide

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Executive SummaryUpdated on Oct 10, 2024

SolarWinds Network Device Monitor and ITRS Geneos are network management solutions that enhance IT infrastructure monitoring. ITRS Geneos is deemed superior due to its comprehensive features, although SolarWinds offers easily accessible pricing and support.

Features: SolarWinds Network Device Monitor provides real-time network monitoring, configurable alerts, and easy setup. ITRS Geneos offers detailed real-time data analytics, customizable monitoring, and enterprise-level insights. ITRS Geneos provides advanced monitoring capabilities specific to intricate IT environments.

Room for Improvement: SolarWinds could enhance its feature complexity to cater to more demanding enterprise requirements, improve customization levels, and consider expanding analytics capabilities. ITRS Geneos might benefit from simplifying its deployment process, reducing upfront costs, and improving accessibility for smaller businesses.

Ease of Deployment and Customer Service: SolarWinds is straightforward to deploy, suitable for smaller environments, and offers reliable customer support. ITRS Geneos, though more complex to implement, provides customer service adept at managing sophisticated technical needs.

Pricing and ROI: SolarWinds Network Device Monitor is competitively priced, appealing to budget-conscious organizations with quick ROI. ITRS Geneos requires a larger initial investment but delivers substantial ROI through feature-rich applications catering to large enterprises.

To learn more, read our detailed ITRS Geneos vs. SolarWinds Network Device Monitor Report (Updated: September 2025).

Buyer's Guide

ITRS Geneos vs. SolarWinds Network Device Monitor

September 2025

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

ITRS Geneos

Ranking in Network Monitoring Software

67th

Average Rating

8.2

Reviews Sentiment

7.1

Number of Reviews

Ranking in other categories

Application Performance Monitoring (APM) and Observability (34th), IT Infrastructure Monitoring (46th)

SolarWinds Network Device M...

Ranking in Network Monitoring Software

30th

Average Rating

7.8

Reviews Sentiment

6.4

Number of Reviews

Ranking in other categories

No ranking in other categories

Mindshare comparison

As of October 2025, in the Network Monitoring Software category, the mindshare of ITRS Geneos is 0.5%, down from 0.7% compared to the previous year. The mindshare of SolarWinds Network Device Monitor is 0.6%, up from 0.5% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Network Monitoring Software Market Share Distribution
Product	Market Share (%)
SolarWinds Network Device Monitor	0.6%
ITRS Geneos	0.5%
Other	98.9%

Network Monitoring Software

Featured Reviews

Sanket

Chief Manager at a marketing services firm with 501-1,000 employees

With the help of the solution, we can predict and prevent failures

Currently, the most valuable thing for an individual is a mobile device. Since that is where people are currently tracking everything, we have multiple applications or apps that are for various products. I would like ITRS Geneos to develop an app, where instead of going to specific login terminals or logging into laptops or desktops to check alerts, we can have visibility in the app itself. Using the ITRS Geneos app, we could see the error message during our travels or wherever we are. I would like to see the capacity of messages for forecasting increased. Since the NSE is the number one derivative stock exchange in the work for three consecutive years, the number of messages is important. We use the capacity planner in ITRS to forecast our data needs for the next two months. The planner is important because the volume of data we produce is becoming more and more volatile compared to when we first started using ITRS Geneos in 2014.

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Vijay Samant

Assistant Manager at a computer software company with 5,001-10,000 employees

Monitor network utilization and manage bandwidth efficiently with live monitoring and reliable fault management capabilities

I use SolarWinds Network Device Monitor for monitoring network utilization, bandwidth utilization, uptime, and downtime. It also assists in incident management SolarWinds Network Device Monitor provides live monitoring capabilities, which are very useful. Its fault management capabilities are…

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"ITRS uses SNMP to communicate with our devices as well as SNMP net probes installed on our servers."

"The ability to build integrations to tools that are not monitored out of the box is the most valuable feature."

"Tons of default modules which are available out of the box"

"One thing we're utilizing in Geneos is the Gateway-SQL. That's really helpful for us. Using Gateway-SQL, we are able to merge two different views into one. Suppose we have to check something in the log and that we have to check something in the database and do a comparison before publishing a result. We can achieve that using Gateway-SQL."

"The solution is used across the entire investment banking division, covering environments such as electronic trading, algo-trading, fixed income, FX, etc. It monitors that environment and enables a bank to significantly reduce down time. Although hard to measure, since implementation, we have probably seen some increased stability because of it and we have definitely seen teams a lot more aware of their environment. Consequently, we can be more proactive in challenging and improving previously undetected weaknesses."

"The ability to completely tailor and customize what it's monitoring is one of its strongest points. A lot of other monitoring tools are good at certain things, but one of my colleagues described it as the “Swiss Army Knife” of monitoring tools. It can do anything you want."

"Geneos automatically sends email notifications when any batch job fails, the database is down or the website is down. It is automatically monitoring everything and reduces manual effort."

"The ability to logically normalize data gathered from multiple types of sources via pre-built plugins is extremely powerful. This functionality, coupled with the ability to import custom data via the Toolkit plugin allows Geneos to be leveraged to monitor every system in the enterprise."

More ITRS Geneos pros

"Overall, I rate SolarWinds Network Device Monitor ten out of ten."

"The most valuable features of SolarWinds Network Device Monitor are the reports. We are configuring the reports, and the first reports are only about the devices. We are configuring the thresholds in order to monitor all the devices."

"The solution and its interface are elaborate and fully integrate all monitored items for easy analysis and troubleshooting."

"The most valuable feature of SolarWinds Network Device Monitor is it can alert you when a device is not working."

"You can create an attractive dashboard and create a hierarchy."

"SolarWinds Network Device Monitor is a straightforward product with valuable functionality."

"The deployment process is quick."

"The alerting functionality in SolarWinds Network Device Monitor helps us stay informed during off-hours by sending alerts if our main links or devices are impacted, allowing us to quickly address any issues."

More SolarWinds Network Device Monitor pros

Cons

"For the last year or two, I've been asking the vendor about the mobile app. This is something that probably everyone asks when they see the tool and they see how powerful it is. If there is any mobile app for this or if there is any way this tool can be more easily accessible other than having a big client installed, it would be great. I know you can build dashboards, et cetera, but there is no quick and easy way. I should be able to download an app, log in, and see my status. That will put this product above everything else out there. I believe it's on their roadmap."

"The dashboard feature is full of bugs. Grouping items results in a distorted dashboard."

"I would also like to see suggested guidelines to accomplish a monitoring task. The issue is that ITRS is so flexible that there is more than one way to complete a task, each with benefits and disadvantages."

"One area where there is room for improvement is the log file. I would like to be able to do a pre-run on the log files. When you are testing log files for regular expressions, it would be good to be able to do a quick check up front on that side of things before you release that into production."

"The ITA, the post-incident analytics, could be improved."

"The main feature that needs work is the Dashboard designer."

"At the moment Geneos is excellent and handling real time monitoring, however not great at doing historical reporting."

"A lightweight version which could host more than 100 gateways, as we can see slowness while loading all our gateways."

More ITRS Geneos cons

"Although I haven't explored all of the features available, I wouldn't mind if the software were made to be a bit more customizable."

"The security could always be improved."

"SolarWinds Network Device Monitor could improve the features. We don't have the complete model for the database, and the monitoring for the database is up and down. We expect that we could monitor the blocking items on the database but we don't have that feature."

"It would be beneficial if SolarWinds Network Device Monitor could provide a feature to monitor CRC errors specifically on individual interfaces rather than the entire device. This would help in detecting intermittent issues and packet drops on main links more accurately, especially when there are CRC errors. It's important for us to be aware of these issues to avoid any voice quality problems or interruptions on our MTS links."

"SolarWinds Network Device Monitor lacks the granularity of other monitoring tools like LiveNX."

"The solution lacks in performance monitoring."

"When an organization's network grows, the complexity of the dashboard becomes an area of concern where improvements are required."

"In terms of price, it could be less expensive."

More SolarWinds Network Device Monitor cons

Pricing and Cost Advice

"ITRS Geneos is not a cheap tool. It's a moderate price for the banking industry. The reason we are not able to add the ITRS monitoring tool for the non-banking industries, and non-finance industries, is that the pricing is too high."

"Pricing and licensing is based on the requirements."

"Given our spend and the amount of service we have in it, the pricing is quite reasonable."

"Pricing is the touchy subject, even here. Upper management always wants us to find a cheaper solution. But we have so much integrated with ITRS... It's expensive, but it does its job very well. And you set it and go."

"It is expensive. They have to look at the model around when we move to cloud and how that's going to work. The licensing cost does pay off because of the improvements in support to our business."

"The pricing seems reasonable. We're happy enough with it."

"The product is priced quite high. There are pricing options for customers based on the size of the environment and plug-ins used by the monitoring system."

"Based on feedback from colleagues and friends working in the financial sector, Geneos is relatively costly. Many companies have been switching from Geneos to Dynatrace, Sysdig, or other monitoring tools in the past two years because of the price."

More ITRS Geneos pricing and cost advice

"I rate the product's price as three to three and a half or on a scale of one to ten, where one means low price, and ten means high price."

"I find the cost of SolarWinds Network Device Monitor reasonable for our company. Though, I'm not aware of the exact licensing cost."

"When compared with other solutions SolarWinds is more expensive."

"The product is expensive."

"SolarWinds Network Device Monitor is not an expensive solution."

"The price of the SolarWinds Network Device Monitor is good."

"Well, we had a perpetual license and the renewal was $20 to $25,000."

"Thankfully, it doesn't take a lot of manpower to install and deploy."

More SolarWinds Network Device Monitor pricing and cost advice

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Top Industries

By visitors reading reviews

Financial Services Firm

72%

Computer Software Company

University

Construction Company

Manufacturing Company

14%

Financial Services Firm

12%

Computer Software Company

11%

Government

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	6
Midsize Enterprise	12
Large Enterprise	39

By reviewers
Company Size	Count
Small Business	6
Midsize Enterprise	4
Large Enterprise	14

Questions from the Community

What is your experience regarding pricing and costs for ITRS Geneos?

The pricing is high. Licensing fees might be around 500$ per server monthly.

See all answers

What needs improvement with ITRS Geneos?

ITRS Geneos is a legacy system. It predicts or provides proactive measures once an issue is resolved. It doesn't offer any predictive capabilities or root cause analysis. They throw a lot of data i...

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What is your primary use case for ITRS Geneos?

ITRS offers multiple products, including upgrades for synthetic monitoring and a SaaS platform. Geneos is used for infrastructure monitoring, covering KPIs such as CPU, memory, processes, network l...

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What do you like most about SolarWinds Network Device Monitor?

I rate the product's initial setup process a nine on a scale of one to ten, where one means it is a difficult phase and ten is an easy process.

See all answers

What is your experience regarding pricing and costs for SolarWinds Network Device Monitor?

I am not a positive person regarding SolarWinds Network Device Monitor.

See all answers

What needs improvement with SolarWinds Network Device Monitor?

There are solutions that can perform better, but due to pricing for our corporate implementation, we had to stay with this solution. It accomplishes the necessary tasks, but there is room for impro...

See all answers

Comparisons

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Compared 8% of the time

Splunk Enterprise Security vs ITRS Geneos

Compared 8% of the time

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Compared 25% of the time

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Compared 16% of the time

IBM SevOne Network Performance Management (NPM) vs SolarWinds Network Device Monitor

Compared 15% of the time

ThousandEyes vs SolarWinds Network Device Monitor

Compared 9% of the time

Checkmk vs SolarWinds Network Device Monitor

Compared 8% of the time

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Product Reports

Buyer's Guide

ITRS Geneos

October 2025

Download ITRS Geneos product report

Buyer's Guide

SolarWinds Network Device Monitor

September 2025

SolarWinds Network Device Monitor report

Download SolarWinds Network Device Monitor product report

Also Known As

Geneos

Network Device Monitor

Overview

ITRS Geneos is a real-time monitoring tool designed for managing increasingly complex, hybrid and interconnected IT estates.

Built with financial services and trading organisations in mind, it collects a wide range of data relating to server performance, infrastructure, trading, connectivity and applications, and analyses it to provide relevant information and alerts in real time.

Geneos can give full stack visibility across highly dynamic environments and presents all the information through a single pane of glass and its configurable and customisable dashboards provide end-to-end visibility to both technical and business users.

For more information, please visit https://www.itrsgroup.com/products/geneos

ITRS

Network Device Monitor is a free tool that makes it easy to monitor the real-time performance and health of a single device on your network with a desktop dashboard that alerts you when your device is in trouble.

SolarWinds

Sample Customers

ITRS Geneos is used by over 170 financial institutions, including JPMorgan, HSBC, RBS, Deutsche Bank and Goldman Sachs. Clients range from investment banks to exchanges and brokers.

Air Rarotonga

Buyer's Guide

ITRS Geneos vs. SolarWinds Network Device Monitor

September 2025

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Find out what your peers are saying about ITRS Geneos vs. SolarWinds Network Device Monitor and other solutions. Updated: September 2025.

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