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ITRS Geneos vs SolarWinds Network Device Monitor comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Oct 10, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

ITRS Geneos
Ranking in Network Monitoring Software
37th
Average Rating
8.2
Reviews Sentiment
7.0
Number of Reviews
58
Ranking in other categories
Application Performance Monitoring (APM) and Observability (33rd), IT Infrastructure Monitoring (28th)
SolarWinds Network Device M...
Ranking in Network Monitoring Software
38th
Average Rating
7.8
Reviews Sentiment
6.4
Number of Reviews
23
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of October 2026, in the Network Monitoring Software category, the mindshare of ITRS Geneos is 0.7%, up from 0.5% compared to the previous year. The mindshare of SolarWinds Network Device Monitor is 0.8%, up from 0.6% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Network Monitoring Software Mindshare Distribution
ProductMindshare (%)
ITRS Geneos0.7%
SolarWinds Network Device Monitor0.8%
Other98.5%
Network Monitoring Software
 

Featured Reviews

Ravi ShankarSundarasan - PeerSpot reviewer
Senior Enterprise Cloud Architect at Blue Yonder
Real-time monitoring has improved incident response and supports proactive anomaly detection
The advantages and strong points of ITRS Geneos for me personally are seamless integration with existing systems as well as upcoming modern systems. The user interface is really good. From a management point of view, these are the key aspects with respect to the user interface and seamless integration. We get very good community support for this product. ITRS Geneos has impacted my organization positively, and I would rate it 4.5 out of 5.
SG
IT Infrastructure Senior Network Technician at Autoliv
Offers some features but needs better customization and analysis tools
There are solutions that can perform better, but due to pricing for our corporate implementation, we had to stay with this solution. It accomplishes the necessary tasks, but there is room for improvement. The features are not as customizable as we would prefer, but they are workable. If configured properly, you can perform a drill-down analysis. However, I have not used this feature much for our infrastructure on the network side.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Our support team can monitor our applications and servers easily and we were able to reduce the time in finding errors and providing a solution."
"Real-time monitoring of market data components on an enterprise environment is the most valuable feature of Active Console and Gateway."
"The remarkable feature of Geneos is the dashboard. Geneos' flexible dashboard sets it apart from other monitoring tools. Other solutions have limitations in their dashboard design and can't be customized as much. The Geneos dashboard allows unlimited creativity."
"The biggest benefit of Geneos is the fact that we can clearly see, if we have an alert, where that alert has come from. We can see the data around that alert and anything that might be relevant is also shown. We can very easily right-click and see why we've received that alert. That's the best part about it, that you've got all the data there with the alerting."
"It has helped us re-define the Monitoring operating model which in turn has made support teams more efficient by using features like commented snoozing on various levels, use of knowledgebase articles associated with each alert cell, metric logging for capacity monitoring etc."
"I always appreciate Geneos's stability and ease of use."
"In my experience, being able to monitor our databases is a valuable feature as we can create our own queries and aren't reliant on the in-built ones."
"As a company looking to onboard, its capacity to monitor just about anything from Unix log files and processes to database memory, and even run queries and provide results, means it can be used as a one stop shop for all your monitoring needs if you understand how to utilise it to its fullest extent."
"The most valuable feature of SolarWinds Network Device Monitor is it can alert you when a device is not working."
"SolarWinds Network Device Monitor is a straightforward product with valuable functionality."
"The solution is very user-friendly and very easy to use."
"The solution and its interface are elaborate and fully integrate all monitored items for easy analysis and troubleshooting."
"Since our devices are spread out across the world, we can see the status of these devices without having to send someone physically to a remote location, which saves money."
"I rate the product's initial setup process a nine on a scale of one to ten, where one means it is a difficult phase and ten is an easy process."
"There are vital features of auto-plugin core ports"
"The initial setup is straightforward."
 

Cons

"Sometimes there were issues with the database. If the database logging was high then the gateway would be slow."
"ITRS have started to make some major changes that we haven't taken on board yet, in the creation of dashboards and more visibility of the metrics that we collect. At the moment, that's something that's lacking, but I know they have addressed it. Still, it’s not that easy to create stuff to help with visibility and dashboarding in Geneos."
"I would like to see ITRS integrate its setup editor with a SVN to check-in setup XML after major changes."
"Some aspects of dashboarding are very proprietary and it makes it difficult, at times, to replicate your work easily."
"Mobile phone integration is probably not as rich as it could be."
"The Geneos configuration has greatly improved since the nascent version 1.0 days, but still requires specialist knowledge and convoluted config debugging when something’s not monitoring as expected."
"In some cases Netprobe can be unstable."
"For the solution to stay relevant in the cloud-based monitoring environment Geneos needs more plug-ins with more features. Instead of offering clients workarounds, the solution should have a cloud-based out-of-the-box version."
"There is no mobile version of this product, and our team should be able to access it using a mobile device."
"The way they are presenting the map of our devices needs to be improved."
"SolarWinds Network Device Monitor lacks the granularity of other monitoring tools like LiveNX."
"There are solutions that can perform better, but due to pricing for our corporate implementation, we had to stay with this solution."
"The solution lacks in performance monitoring."
"The solution is not user-friendly."
"It should provide user-friendly page"
"Technical support needs to respond to its customers faster. We are not 100% satisfied with the level of support we get."
 

Pricing and Cost Advice

"The market tools are on par with this solution, but if the solution included more features, then it would be well within the range for the cost."
"When I first came in, their pricing was very high. ITRS had a high expectation of what their price should be based on perceived value. I think they have been realizing, more recently, that there are other competitors, so their pricing is a lot better. Licensing for on-premise is okay, however I feel there is quite some work to be done for cloud and containers. We're still working with them to try and work out what that pricing should look like."
"I can say it's not that cheap because the licensing is a little bit costly"
"Given our spend and the amount of service we have in it, the pricing is quite reasonable."
"Pricing and licensing is based on the requirements."
"Its price is reasonable. It isn't too expensive, and it isn't too cheap, but it also depends on a company's volume and negotiation."
"The pricing seems reasonable. We're happy enough with it."
"The product is priced quite high. There are pricing options for customers based on the size of the environment and plug-ins used by the monitoring system."
"The price of the SolarWinds Network Device Monitor is good."
"The product is expensive."
"The enterprise license is good for the SolarWinds Network Device Monitor. However, it is expensive, they should reduce their price."
"SolarWinds Network Device Monitor is not an expensive solution."
"I rate the product's price as three to three and a half or on a scale of one to ten, where one means low price, and ten means high price."
"Thankfully, it doesn't take a lot of manpower to install and deploy."
"I find the cost of SolarWinds Network Device Monitor reasonable for our company. Though, I'm not aware of the exact licensing cost."
"When compared with other solutions SolarWinds is more expensive."
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Top Industries

By visitors reading reviews
Financial Services Firm
47%
Outsourcing Company
10%
Construction Company
7%
Manufacturing Company
6%
Outsourcing Company
16%
Comms Service Provider
9%
Manufacturing Company
8%
Financial Services Firm
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business6
Midsize Enterprise12
Large Enterprise40
By reviewers
Company SizeCount
Small Business6
Midsize Enterprise4
Large Enterprise14
 

Questions from the Community

What is your experience regarding pricing and costs for ITRS Geneos?
I do not have the pricing information because it lies with the finance team.
What needs improvement with ITRS Geneos?
I do not see much room for improvement. Support for data cloud platforms could be great. Modern cloud platforms and data cloud platforms require more attention from the product.
What is your primary use case for ITRS Geneos?
I was using ITRS Geneos at HSBC. I have been using this product for more than two years. I have 20 years of experience working in IT with software in general. I am working with an on-premises deplo...
What is your experience regarding pricing and costs for SolarWinds Network Device Monitor?
I am not a positive person regarding SolarWinds Network Device Monitor.
What needs improvement with SolarWinds Network Device Monitor?
There are solutions that can perform better, but due to pricing for our corporate implementation, we had to stay with this solution. It accomplishes the necessary tasks, but there is room for impro...
What is your primary use case for SolarWinds Network Device Monitor?
I have experience regarding the AD part, but my focus for the last 15 years has been oriented to the network side. My experience with identity tools comes more from a network perspective. We used N...
 

Also Known As

Geneos
Network Device Monitor
 

Overview

 

Sample Customers

ITRS Geneos is used by over 170 financial institutions, including JPMorgan, HSBC, RBS, Deutsche Bank and Goldman Sachs. Clients range from investment banks to exchanges and brokers.
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Find out what your peers are saying about ITRS Geneos vs. SolarWinds Network Device Monitor and other solutions. Updated: September 2026.
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