ITRS Geneos vs SolarWinds Network Device Monitor comparison

ITRS and SolarWinds are both solutions in the Network Monitoring Software category. ITRS is ranked #63 with an average rating of 6.5, while SolarWinds is ranked #27 with an average rating of 8.0. ITRS holds a 0.5% mindshare in NMS, compared to SolarWinds’s 0.6% mindshare. Additionally, 96% of ITRS users are willing to recommend the solution, compared to 100% of SolarWinds users who would recommend it.

ITRS Geneos

Read 57 ITRS Geneos reviews

1,134 Views
654 Comparison Views

96% willing to recommend

SolarWinds Network Device M...

Read 22 SolarWinds Network Device Monitor reviews

725 Views
600 Comparison Views

100% willing to recommend

ITRS Geneos

SolarWinds Network Device M...

Comparison Buyer's Guide

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Executive SummaryUpdated on Oct 10, 2024

SolarWinds Network Device Monitor and ITRS Geneos are network management solutions that enhance IT infrastructure monitoring. ITRS Geneos is deemed superior due to its comprehensive features, although SolarWinds offers easily accessible pricing and support.

Features: SolarWinds Network Device Monitor provides real-time network monitoring, configurable alerts, and easy setup. ITRS Geneos offers detailed real-time data analytics, customizable monitoring, and enterprise-level insights. ITRS Geneos provides advanced monitoring capabilities specific to intricate IT environments.

Room for Improvement: SolarWinds could enhance its feature complexity to cater to more demanding enterprise requirements, improve customization levels, and consider expanding analytics capabilities. ITRS Geneos might benefit from simplifying its deployment process, reducing upfront costs, and improving accessibility for smaller businesses.

Ease of Deployment and Customer Service: SolarWinds is straightforward to deploy, suitable for smaller environments, and offers reliable customer support. ITRS Geneos, though more complex to implement, provides customer service adept at managing sophisticated technical needs.

Pricing and ROI: SolarWinds Network Device Monitor is competitively priced, appealing to budget-conscious organizations with quick ROI. ITRS Geneos requires a larger initial investment but delivers substantial ROI through feature-rich applications catering to large enterprises.

To learn more, read our detailed ITRS Geneos vs. SolarWinds Network Device Monitor Report (Updated: April 2025).

Buyer's Guide

ITRS Geneos vs. SolarWinds Network Device Monitor

April 2025

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

ITRS Geneos

Ranking in Network Monitoring Software

63rd

Average Rating

8.2

Reviews Sentiment

7.1

Number of Reviews

Ranking in other categories

Application Performance Monitoring (APM) and Observability (35th), IT Infrastructure Monitoring (42nd)

SolarWinds Network Device M...

Ranking in Network Monitoring Software

27th

Average Rating

8.0

Reviews Sentiment

7.6

Number of Reviews

Ranking in other categories

No ranking in other categories

Mindshare comparison

As of May 2025, in the Network Monitoring Software category, the mindshare of ITRS Geneos is 0.5%, down from 0.7% compared to the previous year. The mindshare of SolarWinds Network Device Monitor is 0.6%, up from 0.6% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Network Monitoring Software

Featured Reviews

Sanket

Chief Manager at a marketing services firm with 501-1,000 employees

With the help of the solution, we can predict and prevent failures

Currently, the most valuable thing for an individual is a mobile device. Since that is where people are currently tracking everything, we have multiple applications or apps that are for various products. I would like ITRS Geneos to develop an app, where instead of going to specific login terminals or logging into laptops or desktops to check alerts, we can have visibility in the app itself. Using the ITRS Geneos app, we could see the error message during our travels or wherever we are. I would like to see the capacity of messages for forecasting increased. Since the NSE is the number one derivative stock exchange in the work for three consecutive years, the number of messages is important. We use the capacity planner in ITRS to forecast our data needs for the next two months. The planner is important because the volume of data we produce is becoming more and more volatile compared to when we first started using ITRS Geneos in 2014.

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Vijay Samant

Assistant Manager at a computer software company with 5,001-10,000 employees

Monitor network utilization and manage bandwidth efficiently with live monitoring and reliable fault management capabilities

I use SolarWinds Network Device Monitor for monitoring network utilization, bandwidth utilization, uptime, and downtime. It also assists in incident management SolarWinds Network Device Monitor provides live monitoring capabilities, which are very useful. Its fault management capabilities are…

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"The ability to logically normalize data gathered from multiple types of sources via pre-built plugins is extremely powerful. This functionality, coupled with the ability to import custom data via the Toolkit plugin allows Geneos to be leveraged to monitor every system in the enterprise."

"The remarkable feature of Geneos is the dashboard. Geneos' flexible dashboard sets it apart from other monitoring tools. Other solutions have limitations in their dashboard design and can't be customized as much. The Geneos dashboard allows unlimited creativity."

"The biggest benefit of Geneos is the fact that we can clearly see, if we have an alert, where that alert has come from. We can see the data around that alert and anything that might be relevant is also shown. We can very easily right-click and see why we've received that alert. That's the best part about it, that you've got all the data there with the alerting."

"The ability to build integrations to tools that are not monitored out of the box is the most valuable feature."

"Custom script toolkits"

"The Netprobe is so lightweight compared to the agents that most monitoring tools use. It's really superior to the competition. The agent that is used by almost every competitive tool takes a lot more system resources. It's slower and it requires a greater effort and more compromises in terms of security to install on the monitored servers. With Geneos, because it lives outside the code, it is far easier and far less taxing on the monitored systems."

"ITRS uses SNMP to communicate with our devices as well as SNMP net probes installed on our servers."

"I would say that it is an easy-to-use monitoring tool. Amongst the available monitoring tools, it is a really good option."

More ITRS Geneos pros

"The alerting functionality in SolarWinds Network Device Monitor helps us stay informed during off-hours by sending alerts if our main links or devices are impacted, allowing us to quickly address any issues."

"The most valuable feature of SolarWinds Network Device Monitor is it shows you the utilization of devices to allow you to take proactive action before something goes down or reaches the saturation point. You can take proactive action to fix the problem before it occurs."

"This product proactively tells us about issues before the users notice."

"The alerts we are getting when we start losing connection access have been helpful."

"I rate the product's initial setup process a nine on a scale of one to ten, where one means it is a difficult phase and ten is an easy process."

"In terms of general network monitoring features, I find SolarWinds Network Device Monitor very flexible and comfortable to use. The software itself is extremely useful when it comes to monitoring how our data moves between different networks and environments."

"The most valuable feature of SolarWinds Network Device Monitor is it can alert you when a device is not working."

"There are vital features of auto-plugin core ports"

More SolarWinds Network Device Monitor pros

Cons

"I would like ITRS Geneos to develop an app, where instead of going to specific login terminals or logging into laptops or desktops to check alerts, we can have visibility in the app itself."

"I would like to see ITRS integrate its setup editor with a SVN to check-in setup XML after major changes."

"One area where there is room for improvement is the log file. I would like to be able to do a pre-run on the log files. When you are testing log files for regular expressions, it would be good to be able to do a quick check up front on that side of things before you release that into production."

"I would really like to see something from the Geneos side to set up automated reporting from ITRS. We have to send reporting to management every day. To do that we have to check the dashboard and then we have to report whether everything is fine or not. In the future, I want something, some reporting kind of feature in ITRS, where it can collect all the data and mention what is green, what is amber, what is red in a report."

"t needs to have better middleware integration for things such as application and Microsft SQL servers."

"Backward compatibility with deprecated features and in system documentation on what configuration areas are needed to be updated."

"ITRS Geneos is not on the cloud at a time when everyone is moving to the cloud."

"They have the Webslinger solution where you can see when something is alerting. It's a little bit cumbersome."

More ITRS Geneos cons

"When an organization's network grows, the complexity of the dashboard becomes an area of concern where improvements are required."

"It would be beneficial if SolarWinds Network Device Monitor could provide a feature to monitor CRC errors specifically on individual interfaces rather than the entire device. This would help in detecting intermittent issues and packet drops on main links more accurately, especially when there are CRC errors. It's important for us to be aware of these issues to avoid any voice quality problems or interruptions on our MTS links."

"If everything were in the package so that everything was ready to go out of the box, that would be ideal."

"The security needs improvement, which is why we are moving away from Solar Winds. We have security concerns."

"There is no mobile version of this product, and our team should be able to access it using a mobile device."

"The main disadvantage of SolarWinds Network Device Monitor is the licensing cost, which is expensive."

"The solution lacks in performance monitoring."

"SolarWinds Network Device Monitor lacks the granularity of other monitoring tools like LiveNX."

More SolarWinds Network Device Monitor cons

Pricing and Cost Advice

"The organization is not just purchasing a license for the product, but also managing services and professional services from ITRS. Another factor is if the implementation is going to be in production, non-production, or both."

"I can say it's not that cheap because the licensing is a little bit costly"

"ITRS Geneos is not a cheap tool. It's a moderate price for the banking industry. The reason we are not able to add the ITRS monitoring tool for the non-banking industries, and non-finance industries, is that the pricing is too high."

"Pricing and licensing is based on the requirements."

"The product is priced quite high. There are pricing options for customers based on the size of the environment and plug-ins used by the monitoring system."

"The pricing seems reasonable. We're happy enough with it."

"Its price is reasonable. It isn't too expensive, and it isn't too cheap, but it also depends on a company's volume and negotiation."

"The pricing is fairly market-related. They have been very lenient because we have been working with them for so long. An example is that we're currently migrating some of our services to AWS, and they've given us a grace period for some of the things to help with the migration and not to grow additional costs while we are migrating, but it's still on par with the market."

More ITRS Geneos pricing and cost advice

"I find the cost of SolarWinds Network Device Monitor reasonable for our company. Though, I'm not aware of the exact licensing cost."

"The price of the SolarWinds Network Device Monitor is good."

"Thankfully, it doesn't take a lot of manpower to install and deploy."

"SolarWinds Network Device Monitor is not an expensive solution."

"I rate the product's price as three to three and a half or on a scale of one to ten, where one means low price, and ten means high price."

"Well, we had a perpetual license and the renewal was $20 to $25,000."

"When compared with other solutions SolarWinds is more expensive."

"The enterprise license is good for the SolarWinds Network Device Monitor. However, it is expensive, they should reduce their price."

More SolarWinds Network Device Monitor pricing and cost advice

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Top Industries

By visitors reading reviews

Financial Services Firm

76%

Computer Software Company

University

Construction Company

Computer Software Company

17%

Manufacturing Company

14%

Financial Services Firm

13%

Government

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

Questions from the Community

What do you like most about ITRS Geneos?

I would say that it is an easy-to-use monitoring tool. Amongst the available monitoring tools, it is a really good option.

See all answers

What is your experience regarding pricing and costs for ITRS Geneos?

The pricing is high. Licensing fees might be around 500$ per server monthly.

See all answers

What needs improvement with ITRS Geneos?

ITRS Geneos is a legacy system. It predicts or provides proactive measures once an issue is resolved. It doesn't offer any predictive capabilities or root cause analysis. They throw a lot of data i...

See all answers

What do you like most about SolarWinds Network Device Monitor?

I rate the product's initial setup process a nine on a scale of one to ten, where one means it is a difficult phase and ten is an easy process.

See all answers

What is your experience regarding pricing and costs for SolarWinds Network Device Monitor?

SolarWinds pricing is on the higher side, and in India, every customer is cautious about commercial aspects.

See all answers

What needs improvement with SolarWinds Network Device Monitor?

SolarWinds Network Device Monitor should include automatic diagrams in its network solutions. Additionally, there is a challenge with having to add an additional polling engine after 10,000 element...

See all answers

Comparisons

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Compared 13% of the time

Splunk Enterprise Security vs ITRS Geneos

Compared 9% of the time

Datadog vs ITRS Geneos

Compared 8% of the time

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Compared 29% of the time

ScienceLogic vs SolarWinds Network Device Monitor

Compared 27% of the time

FortiMonitor vs SolarWinds Network Device Monitor

Compared 27% of the time

Checkmk vs SolarWinds Network Device Monitor

Compared 10% of the time

Zabbix vs SolarWinds Network Device Monitor

Compared 7% of the time

More SolarWinds Network Device Monitor Competitors

Product Reports

Buyer's Guide

ITRS Geneos

May 2025

Download ITRS Geneos product report

Buyer's Guide

SolarWinds Network Device Monitor

April 2025

SolarWinds Network Device Monitor report

Download SolarWinds Network Device Monitor product report

Also Known As

Geneos

Network Device Monitor

Overview

ITRS Geneos is a real-time monitoring tool designed for managing increasingly complex, hybrid and interconnected IT estates.

Built with financial services and trading organisations in mind, it collects a wide range of data relating to server performance, infrastructure, trading, connectivity and applications, and analyses it to provide relevant information and alerts in real time.

Geneos can give full stack visibility across highly dynamic environments and presents all the information through a single pane of glass and its configurable and customisable dashboards provide end-to-end visibility to both technical and business users.

For more information, please visit https://www.itrsgroup.com/products/geneos

ITRS

Network Device Monitor is a free tool that makes it easy to monitor the real-time performance and health of a single device on your network with a desktop dashboard that alerts you when your device is in trouble.

SolarWinds

Sample Customers

ITRS Geneos is used by over 170 financial institutions, including JPMorgan, HSBC, RBS, Deutsche Bank and Goldman Sachs. Clients range from investment banks to exchanges and brokers.

Air Rarotonga

Buyer's Guide

ITRS Geneos vs. SolarWinds Network Device Monitor

April 2025

Free Report: ITRS Geneos vs. SolarWinds Network Device Monitor

Find out what your peers are saying about ITRS Geneos vs. SolarWinds Network Device Monitor and other solutions. Updated: April 2025.

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