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ITRS Geneos vs SolarWinds Network Device Monitor comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Oct 10, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

ITRS Geneos
Ranking in Network Monitoring Software
73rd
Average Rating
8.2
Reviews Sentiment
7.1
Number of Reviews
57
Ranking in other categories
Application Performance Monitoring (APM) and Observability (48th), IT Infrastructure Monitoring (51st)
SolarWinds Network Device M...
Ranking in Network Monitoring Software
28th
Average Rating
7.8
Reviews Sentiment
6.4
Number of Reviews
23
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of May 2026, in the Network Monitoring Software category, the mindshare of ITRS Geneos is 0.6%, up from 0.6% compared to the previous year. The mindshare of SolarWinds Network Device Monitor is 0.9%, up from 0.6% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Network Monitoring Software Mindshare Distribution
ProductMindshare (%)
SolarWinds Network Device Monitor0.9%
ITRS Geneos0.6%
Other98.5%
Network Monitoring Software
 

Featured Reviews

Sanket - PeerSpot reviewer
Chief Manager at a marketing services firm with 501-1,000 employees
With the help of the solution, we can predict and prevent failures
Currently, the most valuable thing for an individual is a mobile device. Since that is where people are currently tracking everything, we have multiple applications or apps that are for various products. I would like ITRS Geneos to develop an app, where instead of going to specific login terminals or logging into laptops or desktops to check alerts, we can have visibility in the app itself. Using the ITRS Geneos app, we could see the error message during our travels or wherever we are. I would like to see the capacity of messages for forecasting increased. Since the NSE is the number one derivative stock exchange in the work for three consecutive years, the number of messages is important. We use the capacity planner in ITRS to forecast our data needs for the next two months. The planner is important because the volume of data we produce is becoming more and more volatile compared to when we first started using ITRS Geneos in 2014.
SG
IT Infrastructure Senior Network Technician at Autoliv
Offers some features but needs better customization and analysis tools
There are solutions that can perform better, but due to pricing for our corporate implementation, we had to stay with this solution. It accomplishes the necessary tasks, but there is room for improvement. The features are not as customizable as we would prefer, but they are workable. If configured properly, you can perform a drill-down analysis. However, I have not used this feature much for our infrastructure on the network side.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"One thing we're utilizing in Geneos is the Gateway-SQL. That's really helpful for us. Using Gateway-SQL, we are able to merge two different views into one. Suppose we have to check something in the log and that we have to check something in the database and do a comparison before publishing a result. We can achieve that using Gateway-SQL."
"It's a great and powerful tool."
"Real-time monitoring of market data components on an enterprise environment is the most valuable feature of Active Console and Gateway."
"The ITRS central Help Desk is absolutely awesome."
"The great advantage of this tool is real-time monitoring."
"We have been able to monitor the repeated critical alerts and work on producing a more stable environment for our customers."
"The ability to logically normalize data gathered from multiple types of sources via pre-built plugins is extremely powerful."
"It is the most adaptable product so you should go-ahead and use it."
"This product proactively tells us about issues before the users notice."
"SolarWinds is flexible and works with multiple vendor devices."
"The product is useful for switches and IP phones."
"Link monitoring is the most valuable feature of this solution."
"The most valuable feature of SolarWinds Network Device Monitor is it shows you the utilization of devices to allow you to take proactive action before something goes down or reaches the saturation point."
"You can create an attractive dashboard and create a hierarchy."
"The Network Device Monitor itself is very useful."
"The most valuable feature of SolarWinds Network Device Monitor is monitoring."
 

Cons

"A lightweight version which could host more than 100 gateways, as we can see slowness while loading all our gateways."
"Currently, it is difficult to monitor secure websites using SSL or with SSO enabled."
"I would like ITRS Geneos to develop an app, where instead of going to specific login terminals or logging into laptops or desktops to check alerts, we can have visibility in the app itself."
"ITRS have started to make some major changes that we haven't taken on board yet, in the creation of dashboards and more visibility of the metrics that we collect. At the moment, that's something that's lacking, but I know they have addressed it. Still, it’s not that easy to create stuff to help with visibility and dashboarding in Geneos."
"As far as I know, ITRS does not have integration with any version control system."
"One area where there is room for improvement is the log file. I would like to be able to do a pre-run on the log files. When you are testing log files for regular expressions, it would be good to be able to do a quick check up front on that side of things before you release that into production."
"The interface can sometimes be a little complicated."
"Their cloud monitoring solution needs to be improved. I have already given them the feedback that it's not capable of meeting the latest technology needs."
"There is no mobile version of this product, and our team should be able to access it using a mobile device."
"The reporting feature needs improvement because we are unable to configure reports that were included during initial implementation."
"The security could always be improved."
"The way they are presenting the map of our devices needs to be improved."
"It should provide user-friendly page"
"Integration with different tools, such as ServiceNow and Excel, can be improved."
"The security needs improvement, which is why we are moving away from Solar Winds. We have security concerns."
"Although I haven't explored all of the features available, I wouldn't mind if the software were made to be a bit more customizable."
 

Pricing and Cost Advice

"It is expensive. They have to look at the model around when we move to cloud and how that's going to work. The licensing cost does pay off because of the improvements in support to our business."
"The market tools are on par with this solution, but if the solution included more features, then it would be well within the range for the cost."
"The pricing seems reasonable. We're happy enough with it."
"The licensing cost may seem expensive upfront. However, the service is outstanding, the tool does things that no other tools can do, and the customizability more than makes up for the cost of licensing."
"The organization is not just purchasing a license for the product, but also managing services and professional services from ITRS. Another factor is if the implementation is going to be in production, non-production, or both."
"Pricing and licensing is based on the requirements."
"You will get the best price if you get a single global deal."
"Its price is reasonable. It isn't too expensive, and it isn't too cheap, but it also depends on a company's volume and negotiation."
"Well, we had a perpetual license and the renewal was $20 to $25,000."
"SolarWinds Network Device Monitor is not an expensive solution."
"I rate the product's price as three to three and a half or on a scale of one to ten, where one means low price, and ten means high price."
"The enterprise license is good for the SolarWinds Network Device Monitor. However, it is expensive, they should reduce their price."
"I find the cost of SolarWinds Network Device Monitor reasonable for our company. Though, I'm not aware of the exact licensing cost."
"The product is expensive."
"Thankfully, it doesn't take a lot of manpower to install and deploy."
"When compared with other solutions SolarWinds is more expensive."
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Top Industries

By visitors reading reviews
Financial Services Firm
63%
Computer Software Company
5%
Construction Company
4%
Outsourcing Company
4%
Manufacturing Company
13%
Financial Services Firm
9%
Comms Service Provider
8%
Computer Software Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business6
Midsize Enterprise12
Large Enterprise39
By reviewers
Company SizeCount
Small Business6
Midsize Enterprise4
Large Enterprise14
 

Questions from the Community

Ask a question
Earn 20 points
What is your experience regarding pricing and costs for SolarWinds Network Device Monitor?
I am not a positive person regarding SolarWinds Network Device Monitor.
What needs improvement with SolarWinds Network Device Monitor?
There are solutions that can perform better, but due to pricing for our corporate implementation, we had to stay with this solution. It accomplishes the necessary tasks, but there is room for impro...
What is your primary use case for SolarWinds Network Device Monitor?
I have experience regarding the AD part, but my focus for the last 15 years has been oriented to the network side. My experience with identity tools comes more from a network perspective. We used N...
 

Also Known As

Geneos
Network Device Monitor
 

Overview

 

Sample Customers

ITRS Geneos is used by over 170 financial institutions, including JPMorgan, HSBC, RBS, Deutsche Bank and Goldman Sachs. Clients range from investment banks to exchanges and brokers.
Air Rarotonga
Find out what your peers are saying about ITRS Geneos vs. SolarWinds Network Device Monitor and other solutions. Updated: April 2026.
894,738 professionals have used our research since 2012.