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ITRS Geneos vs SolarWinds Network Device Monitor comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Oct 10, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

ITRS Geneos
Ranking in Network Monitoring Software
69th
Average Rating
8.2
Reviews Sentiment
7.1
Number of Reviews
57
Ranking in other categories
Application Performance Monitoring (APM) and Observability (34th), IT Infrastructure Monitoring (48th)
SolarWinds Network Device M...
Ranking in Network Monitoring Software
30th
Average Rating
7.8
Reviews Sentiment
6.4
Number of Reviews
23
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of July 2025, in the Network Monitoring Software category, the mindshare of ITRS Geneos is 0.6%, down from 0.7% compared to the previous year. The mindshare of SolarWinds Network Device Monitor is 0.6%, up from 0.6% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Network Monitoring Software
 

Featured Reviews

Sanket - PeerSpot reviewer
With the help of the solution, we can predict and prevent failures
Currently, the most valuable thing for an individual is a mobile device. Since that is where people are currently tracking everything, we have multiple applications or apps that are for various products. I would like ITRS Geneos to develop an app, where instead of going to specific login terminals or logging into laptops or desktops to check alerts, we can have visibility in the app itself. Using the ITRS Geneos app, we could see the error message during our travels or wherever we are. I would like to see the capacity of messages for forecasting increased. Since the NSE is the number one derivative stock exchange in the work for three consecutive years, the number of messages is important. We use the capacity planner in ITRS to forecast our data needs for the next two months. The planner is important because the volume of data we produce is becoming more and more volatile compared to when we first started using ITRS Geneos in 2014.
Vijay Samant - PeerSpot reviewer
Monitor network utilization and manage bandwidth efficiently with live monitoring and reliable fault management capabilities
I use SolarWinds Network Device Monitor for monitoring network utilization, bandwidth utilization, uptime, and downtime. It also assists in incident management SolarWinds Network Device Monitor provides live monitoring capabilities, which are very useful. Its fault management capabilities are…

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"One of the most valuable features is that it can be configured by non-developers. It doesn't require development expertise to configure it."
"The filtering in the Active Console is exceptional. Depending on the user base, some people don't want to see server-level errors, so we have filters set up in the Managed Entities view, which allow us to filter out things that certain groups don't want to see, while allowing them to see other things. It's a great real-time monitoring solution. And you can draw graphs immediately, right from the Active Console, whether they're current graphs or historical graphs."
"The ability to build integrations to tools that are not monitored out of the box is the most valuable feature."
"Geneos automatically sends email notifications when any batch job fails, the database is down or the website is down. It is automatically monitoring everything and reduces manual effort."
"This tool allows one to analyse, integrate and customize as per the systems and allows you to set your own rules."
"Tons of default modules which are available out of the box"
"It's a very powerful application monitoring tool across the industry. Many free, open-source tools are available. There are also paid tools, but ITRS Geneos is a real-time application monitoring tool where the user can monitor, self-configure, and manage alerts through their console."
"One of the most valuable features of ITRS Geneos is the active time feature that helps with the trading applications that I support."
"The initial setup is straightforward."
"SolarWinds Network Device Monitor is a straightforward product with valuable functionality."
"The solution and its interface are elaborate and fully integrate all monitored items for easy analysis and troubleshooting."
"In terms of general network monitoring features, I find SolarWinds Network Device Monitor very flexible and comfortable to use. The software itself is extremely useful when it comes to monitoring how our data moves between different networks and environments."
"The alerts we are getting when we start losing connection access have been helpful."
"The product is useful for switches and IP phones."
"I like the mapping that you could do and the dashboards were very pretty."
"The alerting functionality in SolarWinds Network Device Monitor helps us stay informed during off-hours by sending alerts if our main links or devices are impacted, allowing us to quickly address any issues."
 

Cons

"They have the Webslinger solution where you can see when something is alerting. It's a little bit cumbersome."
"I would like ITRS Geneos to develop an app, where instead of going to specific login terminals or logging into laptops or desktops to check alerts, we can have visibility in the app itself."
"A lightweight version which could host more than 100 gateways, as we can see slowness while loading all our gateways."
"I would also like to see suggested guidelines to accomplish a monitoring task. The issue is that ITRS is so flexible that there is more than one way to complete a task, each with benefits and disadvantages."
"Data visualization – real time and historical – is a weakness."
"The main feature that needs work is the Dashboard designer."
"ITRS Geneos is not on the cloud at a time when everyone is moving to the cloud."
"For the last year or two, I've been asking the vendor about the mobile app. This is something that probably everyone asks when they see the tool and they see how powerful it is. If there is any mobile app for this or if there is any way this tool can be more easily accessible other than having a big client installed, it would be great. I know you can build dashboards, et cetera, but there is no quick and easy way. I should be able to download an app, log in, and see my status. That will put this product above everything else out there. I believe it's on their roadmap."
"Integration with different tools, such as ServiceNow and Excel, can be improved."
"The initial setup of the SolarWinds Network Device Monitor could be easier. It took us approximately one month to complete the implementation."
"SolarWinds Network Device Monitor could improve the features. We don't have the complete model for the database, and the monitoring for the database is up and down. We expect that we could monitor the blocking items on the database but we don't have that feature."
"The security needs improvement, which is why we are moving away from Solar Winds. We have security concerns."
"SolarWinds Network Device Monitor could improve by being more user-friendly. The network has so many features which make it difficult to find how to configure how to use it. It is not simple to customize."
"There is no mobile version of this product, and our team should be able to access it using a mobile device."
"SolarWinds Network Device Monitor lacks the granularity of other monitoring tools like LiveNX."
"Although I haven't explored all of the features available, I wouldn't mind if the software were made to be a bit more customizable."
 

Pricing and Cost Advice

"I can say it's not that cheap because the licensing is a little bit costly"
"Given our spend and the amount of service we have in it, the pricing is quite reasonable."
"Pricing is the touchy subject, even here. Upper management always wants us to find a cheaper solution. But we have so much integrated with ITRS... It's expensive, but it does its job very well. And you set it and go."
"The market tools are on par with this solution, but if the solution included more features, then it would be well within the range for the cost."
"You will get the best price if you get a single global deal."
"The organization is not just purchasing a license for the product, but also managing services and professional services from ITRS. Another factor is if the implementation is going to be in production, non-production, or both."
"When I first came in, their pricing was very high. ITRS had a high expectation of what their price should be based on perceived value. I think they have been realizing, more recently, that there are other competitors, so their pricing is a lot better. Licensing for on-premise is okay, however I feel there is quite some work to be done for cloud and containers. We're still working with them to try and work out what that pricing should look like."
"Based on feedback from colleagues and friends working in the financial sector, Geneos is relatively costly. Many companies have been switching from Geneos to Dynatrace, Sysdig, or other monitoring tools in the past two years because of the price."
"The price of the SolarWinds Network Device Monitor is good."
"Well, we had a perpetual license and the renewal was $20 to $25,000."
"I find the cost of SolarWinds Network Device Monitor reasonable for our company. Though, I'm not aware of the exact licensing cost."
"The enterprise license is good for the SolarWinds Network Device Monitor. However, it is expensive, they should reduce their price."
"When compared with other solutions SolarWinds is more expensive."
"I rate the product's price as three to three and a half or on a scale of one to ten, where one means low price, and ten means high price."
"Thankfully, it doesn't take a lot of manpower to install and deploy."
"The product is expensive."
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Top Industries

By visitors reading reviews
Financial Services Firm
73%
Computer Software Company
7%
University
5%
Construction Company
2%
Manufacturing Company
14%
Financial Services Firm
14%
Computer Software Company
14%
Government
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What is your experience regarding pricing and costs for ITRS Geneos?
The pricing is high. Licensing fees might be around 500$ per server monthly.
What needs improvement with ITRS Geneos?
ITRS Geneos is a legacy system. It predicts or provides proactive measures once an issue is resolved. It doesn't offer any predictive capabilities or root cause analysis. They throw a lot of data i...
What is your primary use case for ITRS Geneos?
ITRS offers multiple products, including upgrades for synthetic monitoring and a SaaS platform. Geneos is used for infrastructure monitoring, covering KPIs such as CPU, memory, processes, network l...
What do you like most about SolarWinds Network Device Monitor?
I rate the product's initial setup process a nine on a scale of one to ten, where one means it is a difficult phase and ten is an easy process.
What is your experience regarding pricing and costs for SolarWinds Network Device Monitor?
SolarWinds pricing is on the higher side, and in India, every customer is cautious about commercial aspects.
What needs improvement with SolarWinds Network Device Monitor?
SolarWinds Network Device Monitor should include automatic diagrams in its network solutions. Additionally, there is a challenge with having to add an additional polling engine after 10,000 element...
 

Also Known As

Geneos
Network Device Monitor
 

Overview

 

Sample Customers

ITRS Geneos is used by over 170 financial institutions, including JPMorgan, HSBC, RBS, Deutsche Bank and Goldman Sachs. Clients range from investment banks to exchanges and brokers.
Air Rarotonga
Find out what your peers are saying about ITRS Geneos vs. SolarWinds Network Device Monitor and other solutions. Updated: July 2025.
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