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UNICOM System Architect vs iServer comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Nov 3, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

iServer
Ranking in Enterprise Architecture Management
7th
Average Rating
7.4
Reviews Sentiment
7.4
Number of Reviews
18
Ranking in other categories
Business Process Design (13th)
UNICOM System Architect
Ranking in Enterprise Architecture Management
26th
Average Rating
6.0
Number of Reviews
2
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of May 2025, in the Enterprise Architecture Management category, the mindshare of iServer is 4.4%, down from 4.5% compared to the previous year. The mindshare of UNICOM System Architect is 0.6%, up from 0.5% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Enterprise Architecture Management
 

Featured Reviews

Antonios Lazanakis - PeerSpot reviewer
Flexible, easy to use, and easy to import data
We use iServer to establish an enterprise architecture function in our organization iServer is a very flexible platform for defining your own enterprise architecture model. It is very easy to import data, and we also have good integration with Visual Drawing Tools and SharePoint. The solution is…
reviewer1261290 - PeerSpot reviewer
Useful for creating build-outs and architecture views, but requires a publisher add-on for some detailed reports
I don't use the tool or know a lot. It is going to have some shortcomings. When it comes down to publishing, we just found out this week that they actually have a publisher add-on. So, what we were trying to publish was not giving a detailed report about the architecture, views, etc. I just wish they had sent these to UNICOM and contacted them about add-on features for the publishing part of the tool.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The solution has wide use within Microsoft products. The integration with Microsoft products, and, in particular, Microsoft Office, is great."
"The product has a valuable customized model."
"iServer is a very flexible platform for defining your own enterprise architecture model."
"There were lots of different requirements, and collaboration and review is one of the biggest things. There is also Office 360 integration, and there's flexibility to use it as a database as well."
"The most valuable features of iServer are the integration with Microsoft Office and the interface is similar to Microsoft applications making them easy to use."
"This flexibility is the most helpful part in the standard version."
"iServer has valuable features for workflow and document management."
"The solution is easily modified to suit your needs."
"It has good end-to-end metamodel interrelationships."
"It is useful for creating build-outs and architecture views and for publishing reports and stuff like that for different programs."
 

Cons

"The one issue is that if you want to import predefined work, you need to put the licensing model in. So if you wanted to import work that was done before, you then need to buy a separate product for that."
"There are other solutions out there that have a better user interface."
"The performance is slow, which is something that should be improved."
"Enhancing integration options with ERP or ITSM-related solutions for triggering automated requests for process definitions, changes, and tracking them in the iServer."
"Requirements management needs to be improved."
"Cannot see which activities are control activities."
"iServer should invest in enhancing the capabilities of the embedded drawing tool, draw.io."
"I haven't used this solution long enough to know what areas could be improved."
"I don't use the tool or know a lot. It is going to have some shortcomings. When it comes down to publishing, we just found out this week that they actually have a publisher add-on. So, what we were trying to publish was not giving a detailed report about the architecture, views, etc. I just wish they had sent these to UNICOM and contacted them about add-on features for the publishing part of the tool."
"They need to add reports that show the enterprise architecture perspectives, and the dashboards should be comfortable for the senior enterprise architects so that they can view the complete landscape."
 

Pricing and Cost Advice

"The product has a moderate pricing."
"It's about 13K to set up and 9K for the license for three months. I think it's about 20K a year, but we haven't firmed up on pricing yet because the price depends on how long we commit to the solution."
"They offer annual subscriptions for developing countries, which are not affordable for small or medium businesses."
"The solution is cheaper than its competitors."
"The price of iServer is reasonable compared to other solutions."
"Aim for the exact number of people who shall define/review approve and view the processes, as it will impact the cost."
"I don't remember the price. It is a different cost for just buying it, and then you have a maintenance cost, which you need to renew every year."
report
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Top Industries

By visitors reading reviews
Educational Organization
28%
Financial Services Firm
14%
Government
10%
Computer Software Company
7%
Government
20%
Financial Services Firm
14%
Computer Software Company
13%
Manufacturing Company
11%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
 

Questions from the Community

What do you like most about iServer?
iServer has valuable features for workflow and document management.
What needs improvement with iServer?
iServer should invest in enhancing the capabilities of the embedded drawing tool, draw.io. draw.io is a drawing tool used to draw architectural diagrams, flow diagrams, etc. It is an alternative to...
What is your primary use case for iServer?
We use iServer to establish an enterprise architecture function in our organization.
Ask a question
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Overview

Information not available
 

Sample Customers

Barclays, Cathay Pacific, Deloitte, British Gas, MasterCard
Apple, Facebook, Google, HSBC, PayPal
Find out what your peers are saying about UNICOM System Architect vs. iServer and other solutions. Updated: April 2025.
850,028 professionals have used our research since 2012.