We performed a comparison between iServer and SAP Signavio Process Manager based on real PeerSpot user reviews.
Find out in this report how the two Business Process Design solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."I have to think less with this solution. It's simple."
"The most valuable features of iServer are the integration with Microsoft Office and the interface is similar to Microsoft applications making them easy to use."
"Integrating the Microsoft documents to the product and visualization matrix where we can see the end-to-end relationship of the network is of great importance to our company."
"We like the governance."
"iServer is a solution that helps catalog enterprise architect solutions and catalog information."
"Good and effective reporting features, which help in decision making."
"The product has a valuable customized model."
"This is a flexible tool compared to some other solutions."
"Process management/Process governance is what we think Signavio is very good at."
"The GUI is very easy to use, where you can sit together with your colleagues, discuss the process, and during these discussions you can build up the model."
"It's way of handling is really an advantage. It's quite easy to use, without too much training . That's the main point for me."
"The collaboration hub, which helps us in terms of being able to communicate with our customers, brings everybody into the tool and close to the process, allowing them to comment and to implement their own processes."
"The features I find most valuable are ease of use and the Collaboration Hub."
"I would say the collaboration features are very useful to us, because we are a European organization, so we are not in one location. This is an easy way to share with other people and ask them for feedback. That is the use case for us."
"The most valuable feature is that you can customize it completely with all of the attributes that you need."
"The most valuable features of this solution are the portal for spreading it over the organization, the usability, and the workflow generator in the background."
"The modelling needs improvement, specifically forecasting capabilities and scenarios."
"There could be features for process mining, process simulation, and analytics."
"Requirements management needs to be improved."
"Enhancing integration options with ERP or ITSM-related solutions for triggering automated requests for process definitions, changes, and tracking them in the iServer."
"Cannot see which activities are control activities."
"More visualization techniques and ways to report the data might be helpful."
"I haven't used this solution long enough to know what areas could be improved."
"The performance is slow, which is something that should be improved."
"I would like to see the inclusion of some document management functionality so that we don't need to integrate with a second solution to accommodate this."
"The user administration, the user-group administration, and the license models need improvement."
"I would like to be able to include images in the documentation."
"There are a few bugs when you use the Microsoft Surface Hub with the big screen."
"We sometimes experience downtime or a dropped connection, so I think that the stability can be improved for the SaaS solution."
"It could use a better user interface, one that is more efficient."
"Technical support has been somewhat challenging; there hasn't been much visibility on how to create a ticket or integrate with SAP."
"It could be more flexible from a customization point of view, where the user is able to display only whatever he needs."
iServer is ranked 13th in Business Process Design with 15 reviews while SAP Signavio Process Manager is ranked 6th in Business Process Design with 57 reviews. iServer is rated 7.2, while SAP Signavio Process Manager is rated 8.2. The top reviewer of iServer writes "Enables flexible parameters for any process model and has a valuable document management feature ". On the other hand, the top reviewer of SAP Signavio Process Manager writes "Has many functionalities and is used to model processes to the former operating model". iServer is most compared with LeanIX, Sparx Systems Enterprise Architect, Visio, ARIS BPA and erwin Data Modeler by Quest, whereas SAP Signavio Process Manager is most compared with Celonis, ARIS BPA, Camunda, Visio and ADONIS. See our SAP Signavio Process Manager vs. iServer report.
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