SAP Signavio Process Manager vs iServer comparison

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Executive Summary

We performed a comparison between iServer and SAP Signavio Process Manager based on real PeerSpot user reviews.

Find out in this report how the two Business Process Design solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI.
To learn more, read our detailed SAP Signavio Process Manager vs. iServer Report (Updated: March 2024).
768,740 professionals have used our research since 2012.
Featured Review
Quotes From Members
We asked business professionals to review the solutions they use.
Here are some excerpts of what they said:
Pros
"I have to think less with this solution. It's simple.""The most valuable features of iServer are the integration with Microsoft Office and the interface is similar to Microsoft applications making them easy to use.""Integrating the Microsoft documents to the product and visualization matrix where we can see the end-to-end relationship of the network is of great importance to our company.""We like the governance.""iServer is a solution that helps catalog enterprise architect solutions and catalog information.""Good and effective reporting features, which help in decision making.""The product has a valuable customized model.""This is a flexible tool compared to some other solutions."

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"Process management/Process governance is what we think Signavio is very good at.""The GUI is very easy to use, where you can sit together with your colleagues, discuss the process, and during these discussions you can build up the model.""It's way of handling is really an advantage. It's quite easy to use, without too much training . That's the main point for me.""The collaboration hub, which helps us in terms of being able to communicate with our customers, brings everybody into the tool and close to the process, allowing them to comment and to implement their own processes.""The features I find most valuable are ease of use and the Collaboration Hub.""I would say the collaboration features are very useful to us, because we are a European organization, so we are not in one location. This is an easy way to share with other people and ask them for feedback. That is the use case for us.""The most valuable feature is that you can customize it completely with all of the attributes that you need.""The most valuable features of this solution are the portal for spreading it over the organization, the usability, and the workflow generator in the background."

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Cons
"The modelling needs improvement, specifically forecasting capabilities and scenarios.""There could be features for process mining, process simulation, and analytics.""Requirements management needs to be improved.""Enhancing integration options with ERP or ITSM-related solutions for triggering automated requests for process definitions, changes, and tracking them in the iServer.""Cannot see which activities are control activities.""More visualization techniques and ways to report the data might be helpful.""I haven't used this solution long enough to know what areas could be improved.""The performance is slow, which is something that should be improved."

More iServer Cons →

"I would like to see the inclusion of some document management functionality so that we don't need to integrate with a second solution to accommodate this.""The user administration, the user-group administration, and the license models need improvement.""I would like to be able to include images in the documentation.""There are a few bugs when you use the Microsoft Surface Hub with the big screen.""We sometimes experience downtime or a dropped connection, so I think that the stability can be improved for the SaaS solution.""It could use a better user interface, one that is more efficient.""Technical support has been somewhat challenging; there hasn't been much visibility on how to create a ticket or integrate with SAP.""It could be more flexible from a customization point of view, where the user is able to display only whatever he needs."

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Pricing and Cost Advice
  • "Aim for the exact number of people who shall define/review approve and view the processes, as it will impact the cost."
  • "It's about 13K to set up and 9K for the license for three months. I think it's about 20K a year, but we haven't firmed up on pricing yet because the price depends on how long we commit to the solution."
  • "The price of iServer is reasonable compared to other solutions."
  • "They offer annual subscriptions for developing countries, which are not affordable for small or medium businesses."
  • "The product has a moderate pricing."
  • More iServer Pricing and Cost Advice →

  • "Lower than the competition with highly flexible licensing plans."
  • "My client purchased one editor license and the collaboration hub, which covers up to a hundred people."
  • "I think that the price of the licenses is between $2,000 USD and $3,000 USD per license per year, plus the hub usage. I cannot remember the exact cost, but it is affordable."
  • "I think we're spending about $150,000 a year on licensing costs."
  • "SaaS has no setup cost, just licensing fees."
  • "This solution provides really great value for the money."
  • "We are only able to use the free academic licenses because we have a financial constraint. We are not able to pay for commercial licenses to use this kind of tool."
  • "Although Signavio is a feature-rich solution, it is expensive for companies who haven’t reached a certain maturity level in their process management initiatives."
  • More SAP Signavio Process Manager Pricing and Cost Advice →

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    Questions from the Community
    Top Answer:iServer has valuable features for workflow and document management.
    Top Answer:They haven't introduced new features for the product's on-premise version since 2021, similar to the SaaS version. There could be features for process mining, process simulation, and analytics.
    Top Answer:We use the product for various critical functions within our environment, particularly in a government entity, where it assists in governance, workflow management, and generating reports and live… more »
    Top Answer:SAP Signavio Process Manager is a very robust industrial-grade business process modeling tool. It is easy to use and does not require too much technological involvement. This solution has a… more »
    Top Answer:The visual representation is extremely powerful and easy to use in process modeling and analysis I can show it to someone who doesn't know business process mapping, and they still understand… more »
    Top Answer:We have a yearly basis license. We don't find it too expensive for our use case. It helps us harmonize processes and those processes result in significant effort saving, then the product is paid for… more »
    Ranking
    13th
    Views
    3,444
    Comparisons
    1,438
    Reviews
    6
    Average Words per Review
    335
    Rating
    8.0
    6th
    Views
    8,386
    Comparisons
    5,447
    Reviews
    15
    Average Words per Review
    475
    Rating
    7.7
    Comparisons
    Also Known As
    Signavio Process Editor
    Learn More
    SAP
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    Overview

    iServer is a unified software platform and enterprise modeling environment that extends and enhances the familiar, market leading Microsoft Visio and Office products. Core capabilities provided by iServer include an enhanced Microsoft Visio diagramming interface, a powerful central repository for all enterprise architecture or business process models and documentation, and a range of tools for visualization, analysis and decision making.

    The Signavio portfolio of web-based business transformation solutions helps companies to understand and optimize all of their business processes quickly and at scale, providing instant insights for informed decision-making. Signavio’s intuitive analysis, change management and execution solutions around process excellence include use cases like digital transformation, operational excellence and customer-centricity, placing them at the heart of global organizations.

    Over 1 million users in more than 1,500 organizations worldwide rely on Signavio products to make processes part of their company’s DNA. Headquartered in Berlin, Germany, Signavio was founded in 2009 to address the need for a collaborative approach to process management.

    Signavio was acquired by SAP in the first quarter of 2021. For more information, visit www.signavio.com

    Sample Customers
    Barclays, Cathay Pacific, Deloitte, British Gas, MasterCard
    DHL, Coca Cola EP, Prudential, Zalando, T-Systems, Jabil, Endress+Hauser, Rakuten
    Top Industries
    REVIEWERS
    Financial Services Firm20%
    Maritime Company10%
    Energy/Utilities Company10%
    Real Estate/Law Firm10%
    VISITORS READING REVIEWS
    Educational Organization34%
    Government11%
    Financial Services Firm11%
    Computer Software Company6%
    REVIEWERS
    Healthcare Company13%
    Manufacturing Company13%
    Financial Services Firm10%
    Non Tech Company8%
    VISITORS READING REVIEWS
    Manufacturing Company14%
    Financial Services Firm11%
    Computer Software Company11%
    Energy/Utilities Company7%
    Company Size
    REVIEWERS
    Small Business29%
    Midsize Enterprise18%
    Large Enterprise53%
    VISITORS READING REVIEWS
    Small Business12%
    Midsize Enterprise40%
    Large Enterprise48%
    REVIEWERS
    Small Business21%
    Midsize Enterprise9%
    Large Enterprise70%
    VISITORS READING REVIEWS
    Small Business17%
    Midsize Enterprise12%
    Large Enterprise71%
    Buyer's Guide
    SAP Signavio Process Manager vs. iServer
    March 2024
    Find out what your peers are saying about SAP Signavio Process Manager vs. iServer and other solutions. Updated: March 2024.
    768,740 professionals have used our research since 2012.

    iServer is ranked 13th in Business Process Design with 15 reviews while SAP Signavio Process Manager is ranked 6th in Business Process Design with 57 reviews. iServer is rated 7.2, while SAP Signavio Process Manager is rated 8.2. The top reviewer of iServer writes "Enables flexible parameters for any process model and has a valuable document management feature ". On the other hand, the top reviewer of SAP Signavio Process Manager writes "Has many functionalities and is used to model processes to the former operating model". iServer is most compared with LeanIX, Sparx Systems Enterprise Architect, Visio, ARIS BPA and erwin Data Modeler by Quest, whereas SAP Signavio Process Manager is most compared with Celonis, ARIS BPA, Camunda, Visio and ADONIS. See our SAP Signavio Process Manager vs. iServer report.

    See our list of best Business Process Design vendors.

    We monitor all Business Process Design reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.