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Infrascale Backup & Disaster Recovery vs OpenText Data Protector comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Sep 11, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Infrascale Backup & Disaste...
Ranking in Backup and Recovery
17th
Average Rating
8.8
Reviews Sentiment
6.5
Number of Reviews
22
Ranking in other categories
Cloud Backup (14th), Disaster Recovery as a Service (5th), Disaster Recovery (DR) Software (12th), SaaS Backup (8th)
OpenText Data Protector
Ranking in Backup and Recovery
52nd
Average Rating
7.6
Reviews Sentiment
5.8
Number of Reviews
102
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of September 2026, in the Backup and Recovery category, the mindshare of Infrascale Backup & Disaster Recovery is 1.0%, up from 0.5% compared to the previous year. The mindshare of OpenText Data Protector is 1.0%, up from 0.8% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Backup and Recovery Mindshare Distribution
ProductMindshare (%)
Infrascale Backup & Disaster Recovery1.0%
OpenText Data Protector1.0%
Other98.0%
Backup and Recovery
 

Featured Reviews

Vivek_Jaiswal - PeerSpot reviewer
Security Engineer at LTI Mindtree
Cloud backups have strengthened ransomware recovery and now protect critical business data
I see several areas where Infrascale Backup & Disaster Recovery could be improved. First is the architectural design and configuration, along with operational maturity, as well as security integration. The performance of support can definitely be improved with easier on-call support features for P1 and P2 incidents. Getting quick support from the vendor during major recoveries or disasters would be greatly appreciated. Additionally, improving the strength of ransomware protections, addressing critical gaps in deployments, enforcing backup immutability policies, and making disaster recovery testing routine instead of an ad hoc process are important. Validating that I can quickly recover data should be a priority, and improved runbooks or operational maturity platforms would be beneficial for data recovery from critical incidents.
Ahmad-Hassan - PeerSpot reviewer
Project Manager And Technical Consultant at EEMC
Provides effective backup for physical servers and needs improvements for cloud compatibility
We use OpenText Data Protector for Oracle database backup and some applications that run for database security OpenText Data Protector is good for physical backup, specifically for physical servers. It is effective for direct backups to EMC library or storage without using a repository. However,…

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"From a backup and disaster recovery perspective, it has been a night and day difference."
"The biggest lesson that I have learned from using this product is that we should have switched years before we did."
"The experience that we have had with this product is generally good."
"It works a treat and does the job perfectly."
"The initial setup was straightforward and we received support from the manufacturer."
"Get Infrascale and talk to their team. They will support you, and they will make you the happiest customer out there."
"The most valuable feature of this solution is that it is simple to use."
"The interface of Infrascale Backup & Disaster Recovery is very easy to use, and there are no problems. It's set it and forget it. You can make adjustments very easily as well."
"We rely on generating daily reports on our stocks for auditing purposes, and those reports are useful, so I would say they are the most valuable feature."
"Reliable Utility that would help a lot to automate backups and recovery operations"
"The dashboards in Micro Focus Data Protector are very good. They are similar to the dashboards in Veeam Backup & Replication."
"Reading the manual and following instructions will result in a working version."
"The initial setup was relatively easy."
"It has the ability to backup both DB2 (IBM's RDBMS) and HP-UX (HP's Unix OS)."
"We are able to slowly, but surely, consolidate all the backup infrastructure requirements with one product."
"I have used Micro Focus Data Protector for the file backup facilities. My primary use of the software is to backup file data."
 

Cons

"The customer was probably down for about three days; this was a very difficult situation for us to be in."
"In terms of overage, or outgrowing capacity with backups, I have an issue."
"I would like to be able to limit the bandwidth in cases, for example, where we are uploading the backup."
"The performance of support can definitely be improved with easier on-call support features for P1 and P2 incidents."
"The problem is that sometimes you can use a lot of the bandwidth to upload files."
"The only thing I would suggest, and I have talked to my manager about it already, is that they should have a direct backup-to-cloud solution. It should be something that does not require me to do an image backup, and then individual file and folder backups, to be able to restore individual files."
"There could be some room for improvement in the on-premises hardware selection."
"In terms of what I would like to see, it would be to make the solution available across multiple clouds."
"I think the GUI needs a vast overhaul."
"Faster VEAgent Restores"
"We could use the ability to do snapshots for mass storage systems."
"I think their support is OK, but not very good."
"People prefer Veeam because the interface is easier, and Data Protector is difficult in comparison."
"They should design the solution so that it is much easier for deployment and make the UI easy to use."
"We would like to have a direct plugin to VMware. It could also be simplified, made more usable and manageable."
"The product can be developed by including functionalities like DR, CDP, and SureBackup, which are currently unavailable in the solution."
 

Pricing and Cost Advice

"The licensing structure was changed some time ago and it's a lot more efficient and the price points are a lot better. They're improving and heading in the right direction."
"Pricing of the product could be improved. It definitely makes it a harder sell. They will usually end up getting close to the price we need, but I have to go through everybody to get the price reduced. Their list pricing is significantly higher than that of other solutions."
"The licensing is based on how much data you have plus what appliances you need."
"The pricing is fair, and they are interested in working with MSPs as part of their market."
"You get unlimited clients and buy a bucket of space. In addition to the standard fees there were setup fees."
"I appreciate their pricing. We went for this solution for its pricing."
"The pricing is pretty good and competitive with the market. The per-terabyte pricing is very competitive compared to the others."
"Our licensing fees are billed every four months."
"It is fast, reliable, and its licensing policy is great."
"There is a perpetual license involved in addition to support which needs to be renewed annually."
"They have two types of licensing, one is for storage capacity and the other is client licensing. The capacity licensing here is a bit expensive."
"The pricing is acceptable for enterprise level companies, but it's not acceptable for small- and medium-sized businesses. Micro Focus Data Protector is not an enterprise level solution, and it should cover small- and medium-sized businesses with acceptable prices."
"We have many competitors who are pricing better, and we believe that our pricing is higher."
"It is more affordable compared to other vendors."
"The solution requires paying for a license."
"The license for the solution is very expensive compared to the other products in the market."
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Top Industries

By visitors reading reviews
Outsourcing Company
13%
Construction Company
12%
Healthcare Company
11%
Financial Services Firm
9%
Financial Services Firm
18%
Outsourcing Company
14%
Construction Company
10%
Comms Service Provider
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business23
Midsize Enterprise2
Large Enterprise7
By reviewers
Company SizeCount
Small Business28
Midsize Enterprise22
Large Enterprise61
 

Questions from the Community

What is your experience regarding pricing and costs for Infrascale Platform?
The pricing, setup cost, and licensing for Infrascale Backup & Disaster Recovery have been handled by the account manager and leadership. The discussions regarding the pricing and licensing cos...
What needs improvement with Infrascale Platform?
In terms of how Infrascale Backup & Disaster Recovery can be improved, I can suggest using the recovery time objective system, where current state systems can be restored in about zero downtime...
What is your primary use case for Infrascale Platform?
My main use case for Infrascale Backup & Disaster Recovery is that day-to-day, we never use it; we use it only yearly once. I can give you a quick, specific example of a time when I used Infras...
What is your experience regarding pricing and costs for Micro Focus Data Protector?
The solution is expensive as it requires purchasing all features without the option to negotiate based on client numbers, unlike Veeam which offers flexibility in pricing.
What needs improvement with Micro Focus Data Protector?
OpenText Data Protector is not user-friendly, especially for cloud backup. It lacks functions and facilities compared to Veeam, which offers more user-friendliness for virtual machine backups. Ther...
What is your primary use case for Micro Focus Data Protector?
We use OpenText Data Protector ( /products/opentext-data-protector-reviews ) for Oracle database backup and some applications that run for database security.
 

Also Known As

Infrascale Platform
Micro Focus Data Protector, Data Protector, OmniBack, HPE Data Protector
 

Overview

 

Sample Customers

MSPs servicing small and mid-size companies VARs servicing mid-sized companies Direct SMB or mid-sized companies
GSK Vaccines, Repsol, Vodafone Group, Siemens AG, Medium Enterprise Transportation Services Company
Find out what your peers are saying about Infrascale Backup & Disaster Recovery vs. OpenText Data Protector and other solutions. Updated: September 2026.
914,262 professionals have used our research since 2012.