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Commvault Cloud vs OpenText Data Protector comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Sep 11, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Commvault Cloud
Ranking in Backup and Recovery
4th
Average Rating
8.6
Reviews Sentiment
7.0
Number of Reviews
113
Ranking in other categories
eDiscovery (1st), Cloud Backup (4th), Disaster Recovery as a Service (2nd), Disaster Recovery (DR) Software (6th), SaaS Backup (2nd), Container Backup Software (2nd), Autonomous Operational Resilience (2nd)
OpenText Data Protector
Ranking in Backup and Recovery
52nd
Average Rating
7.6
Reviews Sentiment
5.8
Number of Reviews
102
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of September 2026, in the Backup and Recovery category, the mindshare of Commvault Cloud is 3.2%, down from 6.1% compared to the previous year. The mindshare of OpenText Data Protector is 1.0%, up from 0.8% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Backup and Recovery Mindshare Distribution
ProductMindshare (%)
Commvault Cloud3.2%
OpenText Data Protector1.0%
Other95.8%
Backup and Recovery
 

Featured Reviews

Sanjay Singh Bisht - PeerSpot reviewer
Assistant Manager - Datacenter at a outsourcing company with 51-200 employees
Unified data protection has simplified hybrid backups and has improved ransomware recovery speed
Commvault Cloud's best feature in terms of protection is that it provides data protection and accomplishes its job effectively. It offers a unified approach to backup across all environments, including on-premises, public cloud, and SaaS applications such as M365 and Salesforce. I also use it for virtual machines and databases. The unified protection approach helps my team manage different environments effectively. Before Commvault Cloud, I used a separate VM backup tool to protect the VMware environment. For database backup, I had to use the native tool or backup scripts. For the cloud part, I had to use the native AWS or Azure cloud tools. After moving to Commvault Cloud, a single policy or a set of backup policies is applied across virtual machines, databases, workloads, and cloud workloads. I can protect my environments, which reduces manual configuration errors. Regarding visibility, it provides one dashboard to manage and centralize monitoring of all workloads. It is very easy to track backup success or failure. I can see the SLA compliance and storage usage without needing to jump between tools to check or have visibility of it. Regarding the recovery experience, the recovery time has been reduced drastically by using Commvault Cloud. It has simplified cloud management and provides easier manageability to manage retention policies, encryption policies, and compliance rules. This helps reduce operational workloads. Commvault Cloud has impacted me very positively. It simplifies and unifies data protection across hybrid workloads. Instead of managing multiple backup tools for virtual machines, databases, and SaaS applications, I now have a single platform with consistent policies and centralized visibility. This has really reduced my operational complexity and improved backup reliability. Regarding the cyber resiliency posture, the immutable backups and ransomware recovery workflow give me greater confidence in recovering quicker from potential risks. Commvault Cloud has positively impacted me in several key areas: unified backup management across environments, reduced operational overhead, improved ransomware resiliency, faster recovery times, better visibility for compliance, and easier management of hybrid or cloud workloads.
Ahmad-Hassan - PeerSpot reviewer
Project Manager And Technical Consultant at EEMC
Provides effective backup for physical servers and needs improvements for cloud compatibility
We use OpenText Data Protector for Oracle database backup and some applications that run for database security OpenText Data Protector is good for physical backup, specifically for physical servers. It is effective for direct backups to EMC library or storage without using a repository. However,…

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"They have some really good features, they have really good engineering, and they have very good support."
"Archiving and storage are very good."
"It is easy to use and stable; it delivers what has been promised, and when it says it can do something, it can actually do it, as opposed to some of its competitors."
"After deploying the Commvault solution, we are saving four to five hours a week."
"With Commvault, we run a single job as a one-pass job, it will run backup and archive in a single job, no need to run two jobs for backup and archive them differently."
"The ability to manage everything from a single pane of glass is another major advantage."
"Metallic has definitely improved our ability to back up and restore email, as well as the other online systems."
"The solution has provided our organization with a better security posture."
"We rely on generating daily reports on our stocks for auditing purposes, and those reports are useful, so I would say they are the most valuable feature."
"Micro Focus Data Protector's most valuable feature is its interaction with the fiber share. It is easy to use, we use it to back up without any problem to VTLs, and can use the Fiber Channel that is still the TCP."
"Ability to automatically detect and secure new data sources without requiring manual configuration intervention."
"The most valuable feature is the ability to recover individual files."
"If you are an enterprise, and you need a strong backup solution, Micro Focus is for you."
"You have everything in one space; you can control everything: your payments, your business, your email, and so on."
"The feature I like the most is the deduplication implementation with CAPA; it's very good."
"Customer Service: It's perfect."
 

Cons

"We do not use Command Center, but we are using CommCell Console. We're navigating and manipulating the entire environment by using CommCell Console, and we are comfortable with it. We didn't find Command Center user-friendly. We found it a bit difficult to use. It decreases the efficiency of the tasks to be performed. It was probably implemented as a centralized application to manage all environments, but it was probably not a good idea. I and my colleagues across the globe are comfortable with using CommCell Console rather than Command Center."
"Support for this product needs to be improved because I have seen a couple of cases where it is taking more than the required time to solve issues."
"Training."
"There is room for improvement in the Knowledge Base and error reporting. I would like to see best practices in the Knowledge Base, and have the ability to diagnose errors without contacting support."
"The most common feedback I get in terms of Commvault is that it can be complex. I always refer my customers back to their own environment. Almost everything that goes into Commvault is a request by a customer. While it can be complex, it can also be very simple. You just need to understand your environment in order to make sure that you really need to turn on that extra feature or thing inside of Commvault. Maybe you don't need those things. It really depends on how simple or complex your environment is, whether you need all of Commvault's features."
"The reporting could be improved because the reports we get from our partner aren't sufficient. It isn't very detailed. I'm not sure if it's an issue with our partner or Metallic. They do a full backup on Monday and incremental backups throughout the week. However, we don't get detailed reports about the size of the incremental backups. The report just tells us whether a backup was successful."
"The navigation of it needs improvement in terms of the UX."
"The initial setup is rather complex, especially when switching versions."
"I am not happy with the support structure within HPE when things go wrong."
"The level of support is lacking. They need to step up the level of service they offer."
"Support is poor, I would rate it a two out of five."
"If you compare the solution with the same specific features and enhancements on another solution, Data Protector is expensive. This is especially true when compared to, for example, Veeam."
"The online backups of Office 365 have room for improvement. This is now available for the Exchange Online part of Office 365, but we're still waiting for SharePoint Online, Teams, etc. We know that it's coming, but it takes time."
"With the 11.0 release, there have been improvements in terms of security (Secure communication) however, the bar is still not high enough."
"I don't like any function of the Micro Focus Data Protector. Honestly, I hate the Micro Focus Data Protector."
"The Disk Agent feature is pretty basic, for instance, with the included wildcards."
 

Pricing and Cost Advice

"Commvault's pricing model and pricing structure were initially confusing, but once we worked more closely with the company, we were able to transition to a subscription license that saved us a lot of money."
"The price is not cheap, but when you compare it to the other products they are all almost the same level in terms of price."
"The license is paid on an annual basis and the price is reasonable."
"We have checked some other products, but we are not testing them because price-wise, Commvault is better than the other solutions."
"Licensing fees are billed on a yearly basis."
"...the battle came down to pricing, as well as some small features, and Commvault was the best in all the criteria."
"The license for Commvault HyperScale X is paid annually."
"The pricing is far better than we had in the past. The license for Dell EMC was not too expensive, but the storage, given that Dell EMC is based on data domains, was pretty expensive."
"It is fast, reliable, and its licensing policy is great."
"The product is cheaper than Commvault."
"It is more affordable compared to other vendors."
"Pricing/licensing is Data Protector's single best offering. In its most basic environment, the only license required is for whatever target device is required."
"Avoid using many LTO drives; when using fewer drives, the price will be extremely good."
"We have many competitors who are pricing better, and we believe that our pricing is higher."
"The licensing cost was not annual. We didn't pay any license. We paid when we deployed and we didn't pay for anything after that. There were no additional fees after the initial payment."
"There is a perpetual license involved in addition to support which needs to be renewed annually."
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Top Industries

By visitors reading reviews
Manufacturing Company
11%
Financial Services Firm
10%
Computer Software Company
10%
Outsourcing Company
6%
Financial Services Firm
18%
Outsourcing Company
14%
Construction Company
10%
Comms Service Provider
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business58
Midsize Enterprise24
Large Enterprise82
By reviewers
Company SizeCount
Small Business28
Midsize Enterprise22
Large Enterprise61
 

Questions from the Community

What is your experience regarding pricing and costs for ThreatWise?
Commvault Cloud is expensive, and there is room for the price to be 10-15 percent lower than what they are charging currently.
What needs improvement with ThreatWise?
Commvault Cloud is a very powerful tool, but it can be improved in various ways. Commvault Cloud can be improved by simplifying its interface, reducing configuration complexity, and making more adv...
What is your primary use case for ThreatWise?
Commvault Cloud's main core use case is backup and recovery for protecting on-premises workloads, databases, the file system, NAS, and on-premises infrastructure. Another primary use case is immuta...
What is your experience regarding pricing and costs for Micro Focus Data Protector?
The solution is expensive as it requires purchasing all features without the option to negotiate based on client numbers, unlike Veeam which offers flexibility in pricing.
What needs improvement with Micro Focus Data Protector?
OpenText Data Protector is not user-friendly, especially for cloud backup. It lacks functions and facilities compared to Veeam, which offers more user-friendliness for virtual machine backups. Ther...
What is your primary use case for Micro Focus Data Protector?
We use OpenText Data Protector ( /products/opentext-data-protector-reviews ) for Oracle database backup and some applications that run for database security.
 

Also Known As

Commvault Complete Data Protection, Commvault Backup & Recovery, Commvault HyperScale X, Metallic, ThreatWise
Micro Focus Data Protector, Data Protector, OmniBack, HPE Data Protector
 

Overview

 

Sample Customers

Aberdeenshire Council, Acxiom, BAM Group Ireland, Catholic Education Diocese of Parramatta, CI Investments, Clifford Chance, American Municipal Power, American Pacific Mortgage, AstraZeneca, Dongbu Steel, Denver Health, Dow Jones, Emirates Steel, Penn State Health, Prime Healthcare, Sonic Healthcare, Sony Network Communications, TiVO, UCONN Health, The Weitz Company
GSK Vaccines, Repsol, Vodafone Group, Siemens AG, Medium Enterprise Transportation Services Company
Find out what your peers are saying about Commvault Cloud vs. OpenText Data Protector and other solutions. Updated: September 2026.
913,924 professionals have used our research since 2012.