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Commvault Cloud vs OpenText Data Protector comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Sep 11, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Commvault Cloud
Ranking in Backup and Recovery
3rd
Average Rating
8.6
Reviews Sentiment
7.0
Number of Reviews
110
Ranking in other categories
eDiscovery (3rd), Cloud Backup (2nd), Disaster Recovery as a Service (2nd), File Archiving (1st), Disaster Recovery (DR) Software (3rd), SaaS Backup (1st), Threat Deception Platforms (1st), Container Backup Software (1st)
OpenText Data Protector
Ranking in Backup and Recovery
22nd
Average Rating
7.6
Reviews Sentiment
5.8
Number of Reviews
102
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of June 2025, in the Backup and Recovery category, the mindshare of Commvault Cloud is 7.5%, up from 5.9% compared to the previous year. The mindshare of OpenText Data Protector is 0.7%, up from 0.6% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Backup and Recovery
 

Featured Reviews

Matt Reller - PeerSpot reviewer
Provides extremely fast backup, is easy to manage, and is flexible
Commvault Cloud's automated policies provide the notification we need to ensure our data is secure and managed correctly. Commvault Cloud provides excellent visibility across all of our organization's data. It is extremely important to our organization that Commvault has a unified platform that offers recovery across cloud, on-prem, and SaaS workloads. It has helped our organization improve by simplifying the way we manage our environment. We could not manage the same environment with only half of our current staff. We have yet to find anything in our environment that Commvault does not support. Commvault Cloud's Risk Analysis helps us identify, categorize, and classify sensitive data enabling us to take the appropriate actions to protect it. Commvault does a good job helping us limit our exposure and ensure compliance. Commvault has helped us reduce our data management costs significantly. Compared to Dell Avamar, the costs are vastly different. Commvault is much more cost-effective. We are licensed by capacity, so we don't have to worry about licensing different features. We have all the features that are licensed by capacity. And as far as ongoing support costs and other expenses, they are much lower than what they were with Dell Avamar. Commvault also gives us the flexibility to use any storage we want, while Avamar is tied to the Data Domain, which is not cheap to support. It has helped us reduce our backup time unless we are using Data Domain. This is because we can perform deduplication and compression on the client layer, which reduces the load on the network. We cannot do this with Data Domain. In fact, if we even attempt to perform a quick progress check before sending data to the Data Domain, the system fails completely. We learned this the hard way. We are using many more advanced features in Commvault Cloud than we ever did in Dell Avamar, simply because we had to license each feature separately in Avamar. As a result, we did not perform many backups in Avamar, such as all database backups (DB2, SAP HANA, Oracle, and SQL). These backups were performed outside of Avamar. We are now using Direct Connect agents for all of our databases. This allows us to perform incremental backups, which we could not do with the previous method. As a result, we have reduced our backup times by two-thirds, or even more in some cases. Compared to when we were backing up directly to Data Domain, Commvault is now running our backups ten times faster. This has resulted in a significant reduction in our backup times. Commvault has helped us reduce the RPO. Even in Data Domain, it has reduced our storage times by about half. It has also helped us reduce the threat detection time. We reduced the RTO significantly with Commvault. Commvault has helped us reduce downtime primarily due to the increase in the performance of resources.
Jeroen Vranckaerts - PeerSpot reviewer
Though a highly stable tool, it needs to be made easier to use and configure
Scalability-wise, I rate the solution a five out of ten. OpenText Data Protector is complex to configure correctly, but the areas concerning the data and compression are good. Once you get the product to work, it works, but it's much too complex to configure and troubleshoot, as it takes a lot of time and energy, making it not so efficient. Once the tool is configured in your environment, it provides good backup and compression features. In my company, we use OpenText Data Protector as a backup for our servers, and we have a team of 20 people to take care of the data backup using the tool. My company doesn't use OpenText Data Protector as a backup for our client's computers. In my company, we have scheduled the process related to backup, which makes the tool run daily around 30 to 40 times.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"IntelliSnap and file system backups are valuable features."
"Commvault Cloud stands out for its ease of use and reliable backups, along with its ability to handle large data volumes for VMs, servers, and applications."
"It's easy to configure multiple jobs and media agent locations for each server. We do offsite backups for all of our servers, but we also do onsite hourly backups of them. That has benefited us several times when we had an incident and didn't want to roll back a server an entire day."
"Commvault is both very stable and scalable."
"It's the leader in backup and archiving."
"It's an enterprise product. It's a stable product. We have good support. Almost all databases are in the scope."
"Commvault is a very stable product."
"It helped us reduce the number of servers that are required for a stable operation."
"Integration with HP storage is a very strong point for Micro Focus Data Protector. It is the best solution for general operations like backup and restore. Zero downtime backup (ZDB) is one very important feature, which is basically the integration with the storage array. It is a very strong feature. We're using storage with snapshots with this integration."
"It's supports Unix, Linux, all of the OS's. It's very stable software."
"This solution is quite stable because we have only three users."
"I like that Micro Focus keeps a separate catalog of our data."
"The solution is easy to use."
"The command-line interface is user-friendly and well documented in the reference guide."
"Regarding scalability, it's unlimited with Data Protector. You can link multiple installations and let them work together. They can share backup devices. You have many possibilities with Data Protector. It's very proficient."
"The normal file system backup is easy to manage, and our success rate is quite high."
 

Cons

"I would like more communication informing us on what Commvault is doing in the background."
"Support could improve and the initial configuration would be easier with assistance from a professional engineer."
"The initial setup was complex."
"The local support could be improved."
"Could be easier to implement."
"Commvault HyperScale X is more expensive for hybrid environments than traditional solutions."
"They can improve the security level for Windows. When mapping to the Windows, Commvault can take full control over data volumes so that the attacker can't delete the volume data, but the Windows admin can access the volumes. It would be great to block access at that level."
"My customers are not satisfied with the tool because there is a little trouble with the throughput of Metallic."
"Integration with the market applications must be improved, such as MS Exchange, MS Active Directory, SAP and Oracle. Other backup tools are more efficient with the integrated backups."
"In SAP restoration, we faced issues with changing the SIDs and changing the path for every backup object. It is quite a lengthy process to do that."
"I'm uncertain if it supports virtual machine backup and restoration. If they could enhance this aspect, they could gain more support from end users."
"We have so many specific technological cracks in Micro Focus, but we are not getting the features, facilities, or coordination between the global delivery centers and the R&D team that we need to express our ideas."
"Recently, clients have raised concerns about the lack of comprehensive documentation for Data Protector."
"It has a lot of undeveloped functions like window searching and patent searching, and within the main backup processes like VMware and Microsoft Exchange. It's completely not user-friendly, and it has no built-in antivirus software. In my opinion, Micro Focus Data Protector is not an enterprise level solution."
"The scheduler setup could be better. We are facing some issues scheduling the job based on our requirements."
"We're not satisfied with the robustness and stability of the software since Micro Focus took it in-house. The GUI is one thing they could improve. It's still a bit archaic. Data Protector needs a more functional, user-friendly GUI."
 

Pricing and Cost Advice

"The solution is expensive. However, there are no additional costs involved. I rate the pricing a five out of ten."
"The license for Commvault HyperScale X is paid annually."
"Commvault's license fee is per server-based."
"The pricing has improved. It is simplified compared to the way that it was a few years ago. It is fairly straightforward and pretty easy to articulate to customers, which is handy."
"It is cheaper than NetBackup, but its price can be lower. If a good solution can be cheaper, it is always an advantage. Its licensing is on a yearly basis."
"Using a subscription-based license has been advantageous."
"Compared with other backup technologies, Commvault is a bit more costly, but we are satisfied with the support, the services, and the features that we get with Commvault."
"The solution is expensive. The subscription is based on a monthly basis. There are additional costs that vary depending on the size of the backup."
"The license for the solution is very expensive compared to the other products in the market."
"There is a perpetual license involved in addition to support which needs to be renewed annually."
"The licensing structure provides cost savings to business."
"The licensing cost was not annual. We didn't pay any license. We paid when we deployed and we didn't pay for anything after that. There were no additional fees after the initial payment."
"The licensing cost is too high."
"The solution requires paying for a license."
"The product is cheaper than Commvault."
"It is fast, reliable, and its licensing policy is great."
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Top Industries

By visitors reading reviews
Computer Software Company
16%
Financial Services Firm
11%
Manufacturing Company
9%
Government
7%
Computer Software Company
16%
Manufacturing Company
14%
Financial Services Firm
11%
Government
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What is your experience regarding pricing and costs for Commvault?
The tool is affordable. I rate the pricing a six out of ten. Implementation requires additional costs because we need Commvault Professional Services.
What needs improvement with Commvault?
Data center backup must be improved. We also want the product to provide us with a cloud-based backup. If we use Microsoft Exchange Online for email services, we want to know how to get a backup in...
What do you like most about Commvault Complete Data Protection?
IntelliSnap and file system backups are valuable features.
What do you like most about Micro Focus Data Protector?
I haven't experienced any crashes while using the solution...Stability-wise, I rate the solution a ten out of ten.
What is your experience regarding pricing and costs for Micro Focus Data Protector?
The solution is expensive as it requires purchasing all features without the option to negotiate based on client numbers, unlike Veeam which offers flexibility in pricing.
What needs improvement with Micro Focus Data Protector?
OpenText Data Protector is not user-friendly, especially for cloud backup. It lacks functions and facilities compared to Veeam, which offers more user-friendliness for virtual machine backups. Ther...
 

Also Known As

Commvault Complete Data Protection, Commvault Backup & Recovery, Commvault HyperScale X, Metallic, ThreatWise
Micro Focus Data Protector, Data Protector, OmniBack, HPE Data Protector
 

Overview

 

Sample Customers

Aberdeenshire Council, Acxiom, BAM Group Ireland, Catholic Education Diocese of Parramatta, CI Investments, Clifford Chance, American Municipal Power, American Pacific Mortgage, AstraZeneca, Dongbu Steel, Denver Health, Dow Jones, Emirates Steel, Penn State Health, Prime Healthcare, Sonic Healthcare, Sony Network Communications, TiVO, UCONN Health, The Weitz Company
GSK Vaccines, Repsol, Vodafone Group, Siemens AG, Medium Enterprise Transportation Services Company
Find out what your peers are saying about Commvault Cloud vs. OpenText Data Protector and other solutions. Updated: June 2025.
856,873 professionals have used our research since 2012.