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Commvault Cloud vs OpenText Data Protector comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Sep 11, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Commvault Cloud
Ranking in Backup and Recovery
4th
Average Rating
8.6
Reviews Sentiment
7.0
Number of Reviews
112
Ranking in other categories
eDiscovery (3rd), Cloud Backup (3rd), Disaster Recovery as a Service (2nd), File Archiving (1st), Disaster Recovery (DR) Software (4th), SaaS Backup (2nd), Threat Deception Platforms (1st), Container Backup Software (1st), AI IT Support (7th)
OpenText Data Protector
Ranking in Backup and Recovery
22nd
Average Rating
7.6
Reviews Sentiment
5.8
Number of Reviews
102
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of March 2026, in the Backup and Recovery category, the mindshare of Commvault Cloud is 3.9%, down from 7.3% compared to the previous year. The mindshare of OpenText Data Protector is 1.0%, up from 0.6% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Backup and Recovery Mindshare Distribution
ProductMindshare (%)
Commvault Cloud3.9%
OpenText Data Protector1.0%
Other95.1%
Backup and Recovery
 

Featured Reviews

Ankit Gagneja - PeerSpot reviewer
Cloud Solution Architect at Tata Consultancy
Hybrid backup strategy has improved recovery orchestration and now supports flexible DR planning
I think improvements could be made in Commvault Cloud. Lately what I have seen is that there are AI capabilities that different data protection organizations are coming up with, which basically revolves around tiering of not frequently accessible data to glacier kind of storage, plus bringing in a high level of compression and deduplication capabilities. All those features I believe are there in other customers and they are bringing in new use cases from the AI perspective which I have not recently seen in Commvault. I have seen that Dell does have such features. We recently pitched a solution to the customers where we talked about data tiering and the other AI use cases, identifying the data by itself and autonomously taking decisions on how to tier the data between the different storage classes that we have. Those kind of capabilities that we have proposed to the customer as far as the partner solutions are concerned. I would like to see AI capabilities in Commvault Cloud. The rest of the features pretty much align with the other enterprise solutions that we have in the market. It is just the AI capability that is being asked by the customers as well as that I see missing with Commvault.
Ahmad-Hassan - PeerSpot reviewer
Project Manager And Technical Consultant at EEMC
Provides effective backup for physical servers and needs improvements for cloud compatibility
We use OpenText Data Protector for Oracle database backup and some applications that run for database security OpenText Data Protector is good for physical backup, specifically for physical servers. It is effective for direct backups to EMC library or storage without using a repository. However,…

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The most important feature is that everything can be controlled using a single console."
"The embedded deduplication engine is really good because we use a Near Line SAS disk as a repository for our backups, and we don't need to pay for another appliance such as a Data Domain or Quantum so that we can have hardware-based deduplication."
"Among the best features are the BMR (Bare Metal Recovery), Live Sync, and IntelliSnap, which is used for snapshots of hypervisor storage. It's predefined so you only need to enable it and it works. I haven't seen anything like this in other backup tools like Veritas NetBackup or Dell EMC or TSM. We will use snapshotting for all our machines."
"The most valuable features of Commvault HyperScale X are all the general functions and the performance."
"I'm a big fan of the reporting. You can build your own reports; it's very customizable. You can have individual reports going to groups of people or individuals. You can have them go out multiple times a day. It's basically a free-for-all as far as reporting goes. If anybody wants a specific job report every day, you can build it, schedule it, and have it go out and never touched it again. It's pretty nice."
"We have VMware, Hyper-V, Oracle, and Microsoft SQL. We have a lot of different systems, and all of them are supported under one licensing agreement. That's one of the benefits."
"Commvault is both very stable and scalable."
"We are very happy now with the technical support, as it is Indian."
"Data Protector is absolutely stable for us."
"The initial setup wasn’t that complex, because Data Protector recognized all the tapes automatically, and we could adapt some settings."
"Many of my clients have been able to remove tape drives from remote sites."
"Since HP Data Protector has the capability to do seamless integration with each of the OS's and hypervisors, this makes it a complete solution for my environment."
"If you are an enterprise, and you need a strong backup solution, Micro Focus is for you."
"The most valuable feature for me is the number of agents available to back up our data."
"It is a very good application that does the job and provides everything any basic backup application should do."
"Backup of SAP/Oracle -- they are more robust than the competition."
 

Cons

"The product is expensive."
"Our customers complain that this is a difficult product to manage."
"Bare-metal restore needs some work. It's not intuitive and seems to have been an afterthought."
"They can always improve the interface design to make it easier."
"It is a little more complicated than it really needs to be."
"It does not have an easy deployment. The deployment is not something that just anybody can go in and deploy."
"They should move the CommServe outside of Windows machines and the database should be distributed among servers. It's still a single point of failure."
"They can improve the VMware recovery and VMware backup. There is an improvement area on the VMware infrastructure. They can make available what they call a VSA proxy. They can have an appliance-type setup to deploy VSA backups and help recover quicker. They can have an appliance ready. Instead of having to have a server dedicated to that and installing software on a server, they can just provide an actual appliance for that."
"We would like to have a direct plugin to VMware. It could also be simplified, made more usable and manageable."
"We have become frequent customers of the Data Protector technical support team because Data Protector does fairly regularly break."
"The solution is not intuitive enough. I think they should work on the user experience and the graphical interface."
"The Virtual Environment component needs to be improved."
"Actually, we're moving away from Data Protector due to lack of support on newer operating systems and latest products."
"The user interface as the GUI is out-of-date and should be updated in the next release."
"Hyper-V backups need improvement so they can do GRE."
"Technical support process could be easier/technical web site."
 

Pricing and Cost Advice

"Commvault's pricing model and pricing structure were initially confusing, but once we worked more closely with the company, we were able to transition to a subscription license that saved us a lot of money."
"There is now a subscription based licence option that, depending on your environment, could offer a more efficient method to licence the solution if you are OPEX cost driven rather than CAPEX."
"Commvault is quite high in terms of pricing and licensing."
"Based on the customer's needs, their pricing and model is very confusing sometimes. You need to check with their sales to make sure you are getting the right pricing on whatever you are using. I know that they have simplified a lot regarding the licensing model nowadays, but it is good to always double check and make sure it has everything that you really need."
"Its cost is reasonable, but anybody else can do better benchmarking."
"The cost of an integrator license is moderate and its features cover most customers."
"Our cost is around $20,000 per month. The previous year, it was around $30,000 per month. It now costs less because Commvault changed the licensing type for providers."
"We have checked some other products, but we are not testing them because price-wise, Commvault is better than the other solutions."
"The pricing is neither too expensive nor very cheap."
"The product is cheaper than Commvault."
"The pricing is acceptable for enterprise level companies, but it's not acceptable for small- and medium-sized businesses. Micro Focus Data Protector is not an enterprise level solution, and it should cover small- and medium-sized businesses with acceptable prices."
"It is more affordable compared to other vendors."
"The license for the solution is very expensive compared to the other products in the market."
"Our licensing is on a capacity basis."
"Pricing for Micro Focus Data Protector is reasonable."
"Pricing/licensing is Data Protector's single best offering. In its most basic environment, the only license required is for whatever target device is required."
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Top Industries

By visitors reading reviews
Computer Software Company
11%
Financial Services Firm
10%
Manufacturing Company
10%
Government
5%
Marketing Services Firm
13%
Performing Arts
9%
Manufacturing Company
8%
Comms Service Provider
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business57
Midsize Enterprise24
Large Enterprise82
By reviewers
Company SizeCount
Small Business28
Midsize Enterprise22
Large Enterprise61
 

Questions from the Community

What is your experience regarding pricing and costs for ThreatWise?
Commvault Cloud is expensive, and there is room for the price to be 10-15 percent lower than what they are charging currently.
What needs improvement with ThreatWise?
I think improvements could be made in Commvault Cloud. Lately what I have seen is that there are AI capabilities that different data protection organizations are coming up with, which basically rev...
What is your primary use case for ThreatWise?
I work with a variety of backup solutions including Commvault, Avamar, Rubrik, and similar tools. I am part of Tata Consultancy Services where we pitch all these solutions to customers from the bac...
What is your experience regarding pricing and costs for Micro Focus Data Protector?
The solution is expensive as it requires purchasing all features without the option to negotiate based on client numbers, unlike Veeam which offers flexibility in pricing.
What needs improvement with Micro Focus Data Protector?
OpenText Data Protector is not user-friendly, especially for cloud backup. It lacks functions and facilities compared to Veeam, which offers more user-friendliness for virtual machine backups. Ther...
What is your primary use case for Micro Focus Data Protector?
We use OpenText Data Protector ( /products/opentext-data-protector-reviews ) for Oracle database backup and some applications that run for database security.
 

Also Known As

Commvault Complete Data Protection, Commvault Backup & Recovery, Commvault HyperScale X, Metallic, ThreatWise
Micro Focus Data Protector, Data Protector, OmniBack, HPE Data Protector
 

Overview

 

Sample Customers

Aberdeenshire Council, Acxiom, BAM Group Ireland, Catholic Education Diocese of Parramatta, CI Investments, Clifford Chance, American Municipal Power, American Pacific Mortgage, AstraZeneca, Dongbu Steel, Denver Health, Dow Jones, Emirates Steel, Penn State Health, Prime Healthcare, Sonic Healthcare, Sony Network Communications, TiVO, UCONN Health, The Weitz Company
GSK Vaccines, Repsol, Vodafone Group, Siemens AG, Medium Enterprise Transportation Services Company
Find out what your peers are saying about Commvault Cloud vs. OpenText Data Protector and other solutions. Updated: March 2026.
884,933 professionals have used our research since 2012.