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Infrascale Backup & Disaster Recovery vs Nasuni comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Oct 15, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
6.1
<p>Infrascale Backup &amp; Disaster Recovery enhances profitability, efficiency, and reliability by reducing downtime, recovery times, and management costs.</p>
Sentiment score
6.9
Nasuni users enjoy cost savings, increased productivity, and efficiency from reduced labor, cloud scalability, and improved data management.
The unified dashboard saves us one to two hours per week, while automated backup and simple recovery have reduced the effort required from our IT team.
Manager Technical Operations at a outsourcing company with 201-500 employees
 

Customer Service

Sentiment score
7.0
Infrascale's customer service is responsive and expert, resolving issues quickly with improved satisfaction and proactive support monitoring.
Sentiment score
8.0
Nasuni's customer service is praised for responsiveness and professionalism, efficiently solving issues with reliable and knowledgeable support.
The right expertise, a timely response, and being able to get to the right person to help you resolve the problem are very important.
President at a media company with 11-50 employees
Their average mean time to resolve open tickets is an hour.
President at IT1 Service
The most valuable aspects of Infrascale’s support for my company are the turnaround time and the resolution time.
President at LET US DEAL WITH IT, LLC
Once I log a ticket, they respond without long waiting times, and an expert is always available to provide end-to-end support.
Consultant at a tech vendor with 10,001+ employees
 

Scalability Issues

Sentiment score
5.3
<p>Infrascale Backup &amp; Disaster Recovery offers scalable solutions, though hardware limitations impact seamless expansion and optimal performance.</p>
Sentiment score
6.9
Nasuni offers scalable, user-friendly data storage, efficiently meeting diverse organizational needs and supporting physical or virtual deployments.
One person can manage hundreds and hundreds of endpoints without any issues.
President at IT1 Service
I rated the scalability as seven because even though the solution can scale, load balancing must be done manually, as it's not automated.
Infrastructure Architect at a energy/utilities company with 10,001+ employees
 

Stability Issues

Sentiment score
7.6
<p>Infrascale Backup &amp; Disaster Recovery is stable and reliable, with high ratings and effective support for minor issues.</p>
Sentiment score
8.1
Nasuni is praised for its stability, offering reliable performance, minimal maintenance, and flexibility with virtually no downtime issues.
I would rate the stability a ten out of ten.
President at IT1 Service
There was a recent announcement in terms of moving Infrascale to the cloud, which makes it easier for the customer in terms of usability.
President at a media company with 11-50 employees
 

Room For Improvement

<p>Infrascale Backup &amp; Disaster Recovery needs better security, data diversity, UI, tech support, analytics, cloud integration, and training materials.</p>
Nasuni struggles with cloud integration, performance, and user experience, needing improvements in data retention, security, and analytics.
Many customers do not rely on just one cloud provider and want to work with multiple clouds.
President at a media company with 11-50 employees
Having more advanced dashboards and executive-level reporting would help with compliance tracking and management visibility.
Cloud Security Architect at a insurance company with 501-1,000 employees
When the product works, there is really nothing to fix, but they can allow different types of backups, such as differential or incremental backups.
President at IT1 Service
I would improve Nasuni by addressing the performance issues we sometimes face on the base file share, which must be fixed.
Consultant at a tech vendor with 10,001+ employees
I suggest Nasuni improve their syslog forwarders to support TCP protocol, as it's more secure than UDP, which is plain text and not protected at all.
Infrastructure Architect at a energy/utilities company with 10,001+ employees
The purging time is very slow.
Cloud Architect at a media company with 1,001-5,000 employees
 

Setup Cost

Infrascale Backup offers flexible, premium pricing with strong support, ideal for enterprises and MSPs despite some clarity concerns.
Nasuni offers competitive pricing with flexible cloud compatibility, licensing per terabyte, and cost-effective enterprise solutions.
To someone considering Infrascale but is concerned about the price, I would say that they should get Infrascale's service no matter what it costs because any downtime or any loss of data is substantially worse than any cost for backup.
President at IT1 Service
We recently renewed one of our agreements with them, and even though we were going to renew anyway, they added more margin in terms of a discount for us for renewing early.
Co-Founder | Director | CTO | vCISO | Lead Consultant Infrastructure & Cloud at UBIQUITY Ltd
Having a more transparent pricing option would help with planning and budgeting.
Manager Technical Operations at a outsourcing company with 201-500 employees
I prefer solutions with lower pricing.
Infrastructure Architect at a energy/utilities company with 10,001+ employees
I find Nasuni's pricing to be competitive with other vendors, especially when comparing it with NetApp or EMC.
Consultant at a tech vendor with 10,001+ employees
 

Valuable Features

<p>Infrascale Backup &amp; Disaster Recovery provides fast, flexible, and secure data protection, offering ease of use and comprehensive recovery features.</p>
Nasuni provides scalable cloud-based file management with global file locking, data security, and efficient disaster recovery features.
Performing backup and recovery can be done very intuitively with the solution and the interface that is part of the solution.
President at a media company with 11-50 employees
What I like the most about it is that backups and restores are simple, straightforward, and clean.
President at IT1 Service
The snapshot feature is beneficial because it creates a snapshot every five minutes, allowing me to provide restores very easily to customers.
Consultant at a tech vendor with 10,001+ employees
Their backup strategy, as well as their speed of recovery, was amazing.
Cloud Architect at a media company with 1,001-5,000 employees
The features I find most valuable in Nasuni are the unlimited snapshots, antivirus capabilities, auditing, and ransomware protection.
Infrastructure Architect at a energy/utilities company with 10,001+ employees
 

Categories and Ranking

Infrascale Backup & Disaste...
Ranking in Cloud Backup
14th
Ranking in Disaster Recovery (DR) Software
12th
Average Rating
8.8
Reviews Sentiment
6.5
Number of Reviews
23
Ranking in other categories
Backup and Recovery (16th), Disaster Recovery as a Service (5th), SaaS Backup (9th)
Nasuni
Ranking in Cloud Backup
30th
Ranking in Disaster Recovery (DR) Software
20th
Average Rating
8.6
Reviews Sentiment
7.2
Number of Reviews
37
Ranking in other categories
File System Software (3rd), NAS (14th), Cloud Migration (8th), Cloud Storage (14th), Cloud Storage Gateways (4th)
 

Mindshare comparison

As of November 2026, in the Cloud Backup category, the mindshare of Infrascale Backup & Disaster Recovery is 1.5%, up from 0.8% compared to the previous year. The mindshare of Nasuni is 1.4%, up from 0.9% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Cloud Backup Mindshare Distribution
ProductMindshare (%)
Infrascale Backup & Disaster Recovery1.5%
Nasuni1.4%
Other97.1%
Cloud Backup
 

Featured Reviews

Vivek_Jaiswal - PeerSpot reviewer
Security Engineer at LTI Mindtree
Cloud backups have strengthened ransomware recovery and now protect critical business data
I see several areas where Infrascale Backup & Disaster Recovery could be improved. First is the architectural design and configuration, along with operational maturity, as well as security integration. The performance of support can definitely be improved with easier on-call support features for P1 and P2 incidents. Getting quick support from the vendor during major recoveries or disasters would be greatly appreciated. Additionally, improving the strength of ransomware protections, addressing critical gaps in deployments, enforcing backup immutability policies, and making disaster recovery testing routine instead of an ad hoc process are important. Validating that I can quickly recover data should be a priority, and improved runbooks or operational maturity platforms would be beneficial for data recovery from critical incidents.
ShailenderSingh1 - PeerSpot reviewer
Consultant at a tech vendor with 10,001+ employees
Unified cloud file storage has simplified global data management and reduced operational overhead
From an admin perspective, Nasuni has various valuable features. The GUI is very good, upgrading is very easy, and DFS is very easily manageable. Compared with other products, the snapshot feature is beneficial because it creates a snapshot every five minutes, allowing me to provide restores very easily to customers. Data protection is enhanced by the fact that Nasuni uses S3 technology to create snapshots every five minutes and enables versioning, so the snapshot is created and I can utilize that snapshot for disaster recovery or restore purposes. I assess the value of global file locking and caching for reducing latency as good.
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Top Industries

By visitors reading reviews
Outsourcing Company
15%
Construction Company
10%
Healthcare Company
10%
Comms Service Provider
9%
Financial Services Firm
11%
Manufacturing Company
10%
Construction Company
8%
Computer Software Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business25
Midsize Enterprise4
Large Enterprise7
By reviewers
Company SizeCount
Small Business3
Midsize Enterprise8
Large Enterprise26
 

Questions from the Community

What is your experience regarding pricing and costs for Infrascale Platform?
Currently, there have been no surprises or challenges in pricing, setup costs, or licensing since I am still in the evaluation phase and not focused on costs at the licensing level.
What needs improvement with Infrascale Platform?
Regarding how Infrascale Backup &amp; Disaster Recovery can be improved, I notice agent-based backing up is, in my opinion, limited, and that is definitely not a great sign. I am also recognizing t...
What is your primary use case for Infrascale Platform?
I am currently using Infrascale Backup &amp; Disaster Recovery, which is in review at this time. My main use case for considering Infrascale Backup &amp; Disaster Recovery is the principal concern ...
Does Nasuni have a good pricing model?
Based on the experience of my organization, Nasuni is definitely worth the money, since it gives you an all-in-one solution where you'd usually need several programs. About the cost, there isn't a ...
Is it easy to restore files with Nasuni?
As someone who has used this feature of Nasuni I can tell you - yes, it's good for file recovery and you'll definitely benefit from very quick times. I can't tell you if it's the best one because I...
What features and services does Nasuni offer?
Hi, if you pick Nasuni, you'll be benefiting from many services for a good price. Well, it's a personalized price you get after an agreement with the company but in my organization's case, it is a ...
 

Also Known As

Infrascale Platform
No data available
 

Overview

 

Sample Customers

MSPs servicing small and mid-size companies VARs servicing mid-sized companies Direct SMB or mid-sized companies
American Standard, CBRE, Cushman & Wakefield, E*TRADE, Ithaca Energy, McLaren Construction, Morton Salt, Movado, Urban Outfitters, Western Digital
Find out what your peers are saying about Infrascale Backup & Disaster Recovery vs. Nasuni and other solutions. Updated: October 2026.
921,338 professionals have used our research since 2012.