ThousandEyes and Infraon IMS compete in network monitoring. ThousandEyes has an advantage in user-friendliness and integration, while Infraon IMS benefits from superior customization options.
Features: ThousandEyes monitors cloud providers and ISPs, integrates well with Cisco products, and allows for pinpointing issues along network paths. Infraon IMS offers advanced customization, real-time dashboards, and role-based monitors for better task management.
Room for Improvement: ThousandEyes needs to improve its dashboards, device monitoring, and documentation. Infraon IMS requires enhancements in reporting, SaaS capabilities, and AI features, along with more straightforward licensing models.
Ease of Deployment and Customer Service: Both products offer on-premises and hybrid cloud deployment options. ThousandEyes is rated highly for customer support with fewer unresolved tickets, whereas Infraon IMS provides good support but can improve its effectiveness.
Pricing and ROI: ThousandEyes is viewed as pricey but provides significant ROI, especially in network performance. Infraon IMS is budget-friendly with flexible pricing, though its licensing can be complex.
Product | Market Share (%) |
---|---|
ThousandEyes | 3.4% |
Infraon IMS | 0.2% |
Other | 96.4% |
Company Size | Count |
---|---|
Small Business | 3 |
Midsize Enterprise | 2 |
Large Enterprise | 3 |
Company Size | Count |
---|---|
Small Business | 4 |
Midsize Enterprise | 2 |
Large Enterprise | 11 |
Infraon IMS offers network monitoring with real-time dashboards, customizable GUIs, and integrated tools, supporting device management and workflow automation efficiently.
Infraon IMS delivers stable performance with features tailored for easy customization and detailed network management. Users benefit from real-time monitoring through role-based dashboards and integrated ticketing tools. However, improvements in reporting, GUI usability, and AI integration are needed. Challenges include monitoring non-IPBS devices and improving connectivity visibility. Users require seamless Infraon Desk integration, ease of device addition, and enhanced topology views.
What are the key features of Infraon IMS?In industries like IT infrastructure and data center management, Infraon IMS is utilized for network monitoring and managing key components such as leased lines and firewalls. Its capabilities aid diverse geographical locations in overseeing data centers, offering centralized monitoring and access to critical infrastructure.
ThousandEyes is a Network Intelligence platform that delivers visibility into every network an organization relies on, whether public or private. ThousandEyes enables users to optimize application delivery, end-user experience and ongoing infrastructure investments.
With cloud, enterprises can innovate much faster, but the growing number of cloud and SaaS applications means that more apps are being delivered over the Internet. This increases dependence on the Internet, a public “best effort” network, and other third-party infrastructures, substantially reducing the ability of IT teams to predict, visualize and control operational behavior. This results in a chaotic and unmanageable IT environment, making issue resolution a time-consuming ordeal, potentially impacting reputation and revenue. ThousandEyes has innovated an approach based on an unmatched distribution of smart agents across the Internet and enterprise, providing visibility all the way to the end user. ThousandEyes gathers and analyzes massive volumes of Network Intelligence data from all of these vantage points, enabling organizations to solve even their most obscure performance problems in minutes. By using ThousandEyes in the planning and testing phases of cloud adoption, customers can also strategically identify and fix underlying problems before production deployment of business-critical applications.
The ThousandEyes solution is ubiquitous across industry sectors, and since launching in mid-2013, customers have come from a diverse set of industry sectors, which include Silicon Valley technology companies, financial services, healthcare, pharmaceuticals, retail, manufacturing and education.
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