Infraon IMS vs PRTG Network Monitor comparison

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Comparison Buyer's Guide
Executive Summary

We performed a comparison between Infraon IMS and PRTG Network Monitor based on real PeerSpot user reviews.

Find out in this report how the two IT Infrastructure Monitoring solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI.
To learn more, read our detailed Infraon IMS vs. PRTG Network Monitor Report (Updated: November 2022).
657,849 professionals have used our research since 2012.
Featured Review
Quotes From Members
We asked business professionals to review the solutions they use.
Here are some excerpts of what they said:
Pros
"The backup, restore, and comparison features are all good.""The feature that I like the most and the best part is the customization.""Their discovery is very quick and they have a CSV file upload mechanism that allows you to onboard five thousand devices a day.""Our response time is within 30 minutes for any support. This solution provides alerts immediately, so we are within our SLA, giving efficiency to our support.""The role-based dashboards provide data points and charts and topology diagrams in a single window. It's like a spider web, where the application, connectivity, and everything is defined for each user of those applications.""We use the solution to automatically trigger processes to help us resolve issues. The whole IT process has been automated, such as trying to map all the users and the escalation process. So, if any issue happens, we get an SMS and WhatsApp of the report. If there is a critical issue this has to be sorted out, like the entire data center being down, then there is an alarm.""The most valuable feature is alerting. We get email alerts when a link is down that tell us which device is having a problem."

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"It is a very stable solution. There are no bugs, glitches and we have not experienced any crashing.""The Slack integration is fantastic, and I've actually found it to be very useful recently.""PRTG gives us true visibility of the downtime of particular circuit functions. So if a circuit is up but not routing traffic, I will know with this tool. I can write a customized script for a sensor to detect specific things.""PRTG is integrated on Windows.""We have asked questions of their technical support and they have a very good response time.""The initial setup is pretty easy.""I think net flow is PRTG's most valuable feature because it doesn't cost much for us because the net flow sensor is already included in the PRTG license. We can monitor our traffic in our proxy and router.""The bandwidth monitoring is a very attractive feature, it can tell you the bandwidth utilization while it is attempting to connect to the host for feedback."

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Cons
"The GUI is in need of improvement. It is not drag-and-drop or easy to use.""This solution is available in SaaS. The reason why we have not gone to SaaS is they do not have a country-specific separation of assets. There are GDPR and other requirements that might require country-specific sensitive information to be filtered as well as other things that need to be taken care of. Normally, if we need to do any compliance, like ISO27000 compliance, they don't have such a report within their system. This kind of report is missing from their SaaS. That is one of the reasons that we have gone to the on-prem version, where I am assured that my data is secure.""Email support is a bit slow. Once you drop an email, it takes time.""We have enquired if there are any possibilities of monitoring non-IPBS devices.""The graphical view of the topology does not show us all of the connectivity in our network, which is something that could be improved.""I would like to have the option to add a new device or meet with the next release. Right now, it needs to be done from the backend which results in a heavy reliance on R&D.""I would like to see an integrated view of Infraon IMS and Infraon Desk. It would be very helpful if that were integrated into the solution."

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"More training videos for installing and configuring this software would have been nice, especially when working with a lot of devices.""A room for improvement in PRTG Network Monitor is its sensors. Its application technology sensor, such as the IAS, .NET, etc., needs some improvement because it doesn't work as expected. For example, the IAS sensor doesn't give immediate information, and the information you get from it isn't of good value. The web GUI of PRTG Network Monitor also needs improvement because errors keep popping up if it's not been updated to the latest version. What I'd like to see in the next release of the tool is end-to-end topology mapping for the business model, and that should be required. There has to be a technical map. Technical mapping and topological creation are missing in PRTG Network Monitor, so I would like to see those in the future.""In our organization, we encounter performance issues with our PRTG probe service. I saw documentation from the vendor or Paessler mentioning that there are limitations for WMI sensors. Other than that, we are okay with PRTG.""We need something that is more predictive. We would prefer if it wasn't a solution that was corrective and instead offered predictive insights so that we can handle problems before they even occur.""I would like to see them take their graphing tools and convert them into a collector so that we can point telemetry to them""I know we're going to move to Docker applications and I understand that PRTG does some monitoring regarding this. I do not know if it is complete. If it's not yet complete, it's something they should consider improving.""There is room for improvement in this solution for the performance and third-party monitoring protocols. They need to be updated to the latest ones.""PRTG Network Monitor should improve the NetFlow dashboard, there is no flexibility, and the NetFlow is not meeting the business needs. Additionally, they are missing part of the configuration management."

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Pricing and Cost Advice
  • "We pay for a number of devices on the accounts and since it is on-premises, we pay the maintenance charges for the year."
  • "The pricing is reasonable, given the features that they provide."
  • "The cost model is within our budget. I have less than 180 critical assets, but the moment that I have 1,000 assets, then the license model is totally different. I don't know whether they are capable of handling that kind of a load. They could revisit the licensing model."
  • "If you are looking for the best product with the best price, Infraon is the best product. We evaluated five to six products and finally felt Infraon was better because of the pricing model, especially because it was more flexible."
  • "Licensing is calculated on a per-user basis."
  • "I think that the pricing for this solution is reasonable and varies by number of devices."
  • More Infraon IMS Pricing and Cost Advice →

  • "It's an annual license that is based on the number of endpoints that we're tracking and using."
  • "All monitoring system is close to the same pricing scheme."
  • "The price is pretty comparable."
  • "The pricing is okay and it is cheaper than some competing products."
  • "We are using the basic PRTG that we can download for free. For now, we only need to monitor less than 100 devices. For more than 100 devices, we would need to buy a license. PRTG is much cheaper than SolarWinds."
  • "We have an unlimited license for this solution."
  • "I'm paying something like €1000 per year for the maintenance. I've got unlimited sensors."
  • "The pricing for PRTG in our case is reasonable because we have a lot of applications to monitor within PRTG. It is not that expensive."
  • More PRTG Network Monitor Pricing and Cost Advice →

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    Questions from the Community
    Top Answer:It actually depends on the exact purpose or requirements. Some tools are better for only network devices while others are better from a cloud monitoring or APM monitoring perspective.  You can check… more »
    Top Answer:The feature that I like the most and the best part is the customization.
    Top Answer:Licensing is fairly simple being device-based with certain add-on modules for optional additional features like Configuration Management, Log Collection etc. This allows maximum usage of the purchased… more »
    Top Answer:PRTG network monitor is one of the best tool i have ever used for the monitoring. It have auto discovery option. it avoid the configuring the device in PRTG. It automatically discover the device and… more »
    Top Answer:The most valuable feature of PRTG Network Monitor is the dashboards. We can check to see the resources and the uptime.
    Top Answer:We are mostly using PRTG Network Monitor for monitoring servers, and switches. For example, we monitor uptime on critical resources.
    Ranking
    Views
    1,325
    Comparisons
    744
    Reviews
    6
    Average Words per Review
    1,073
    Rating
    8.5
    Views
    19,597
    Comparisons
    14,852
    Reviews
    35
    Average Words per Review
    481
    Rating
    8.1
    Comparisons
    Also Known As
    Everest IMS
    PRTG
    Learn More
    Overview

    Powered by AI, Infraon IMS offers you a platform that provides precision monitoring, detailed insight and rapid troubleshooting for heterogeneous IT Infrastructure across enterprises of all sizes. Gaining real time reports and alerts on application and network performance on a single platform enables teams to collaboratively troubleshoot performance issues and proactively ensure top-notch service quality.

    PRTG Network Monitor runs on a Windows machine within your network, collecting various statistics from the machines, software, and devices which you designate. PRTG comes with an easy-to-use web interface with point-and-click configuration. You can easily share data from it with non-technical colleagues and customers, including via live graphs and custom reports. This will let you plan for network expansion, see what applications are using most of your connection, and make sure that no one is hogging the entire network just to torrent videos.

    To monitor a large IT environment, it's important to be able to scale PRTG up. Paessler PRTG Enterprise Monitor includes all the proven capabilities of PRTG Network Monitor, which are enhanced by exclusive ITOps Board for a service-oriented, central overview of multiple PRTG servers.

    Offer
    Learn more about Infraon IMS
    Get ahead of IT infrastructure issues

    With PRTG Network Monitor you can identify and solve potential issues before it affects anyone. Download a free 30-day trial today and experience the benefits of 24-hour IT Infrastructure Monitoring.

    Sample Customers
    Airtel, BSNL, BlackBox Corporation, ACT, Geojit, Canara Bank, Federal Bank, Corporation Bank, Birla Corporation, CESC Limited, Mphasis, GAIL, Udaan, Cowrks, SEBI, PowerGrid, ION, Summit Communications, National Information Technology Center (Nepal), Bhutan National Bank, Servion T, Greenlam, Translab Technologies, CMSIT Services, Nelco, HPCL, Navitas Life Sciences etc. 
    Jameson Bank, Sidnix, RungeICT, MedicalAnimal, Truck-lite, GamingGrids, The Covell Group, Forsythn County Schools, NetMass, Musgrove Park Hospital, Lanes Health, Columbia Southern University, Vodafone, Intrust Bank
    Top Industries
    VISITORS READING REVIEWS
    Computer Software Company20%
    Comms Service Provider12%
    Government9%
    Financial Services Firm8%
    REVIEWERS
    Comms Service Provider15%
    Financial Services Firm11%
    Manufacturing Company11%
    Construction Company9%
    VISITORS READING REVIEWS
    Computer Software Company19%
    Comms Service Provider15%
    Government10%
    Educational Organization5%
    Company Size
    REVIEWERS
    Small Business38%
    Midsize Enterprise25%
    Large Enterprise38%
    VISITORS READING REVIEWS
    Small Business28%
    Midsize Enterprise6%
    Large Enterprise66%
    REVIEWERS
    Small Business49%
    Midsize Enterprise19%
    Large Enterprise32%
    VISITORS READING REVIEWS
    Small Business28%
    Midsize Enterprise18%
    Large Enterprise54%
    Buyer's Guide
    Infraon IMS vs. PRTG Network Monitor
    November 2022
    Find out what your peers are saying about Infraon IMS vs. PRTG Network Monitor and other solutions. Updated: November 2022.
    657,849 professionals have used our research since 2012.

    Infraon IMS is ranked 17th in IT Infrastructure Monitoring with 7 reviews while PRTG Network Monitor is ranked 6th in IT Infrastructure Monitoring with 44 reviews. Infraon IMS is rated 8.6, while PRTG Network Monitor is rated 8.0. The top reviewer of Infraon IMS writes "Provides data accuracy for availability and policy harmonization". On the other hand, the top reviewer of PRTG Network Monitor writes "Good even for beginners, and cost-wise, it isn't that expensive, but its sensors and web GUI need improvement". Infraon IMS is most compared with Amazon CloudWatch, Zabbix, Equinix IBX SmartView, Datadog and DX Performance Management, whereas PRTG Network Monitor is most compared with Zabbix, Nagios XI, SolarWinds NPM, Centreon and ManageEngine OpManager. See our Infraon IMS vs. PRTG Network Monitor report.

    See our list of best IT Infrastructure Monitoring vendors and best Network Monitoring Software vendors.

    We monitor all IT Infrastructure Monitoring reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.