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Infraon IMS vs PRTG Network Monitor comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Sep 21, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Infraon IMS
Ranking in Network Monitoring Software
88th
Ranking in IT Infrastructure Monitoring
57th
Ranking in Cloud Monitoring Software
50th
Average Rating
8.4
Reviews Sentiment
7.1
Number of Reviews
8
Ranking in other categories
Server Monitoring (35th)
PRTG Network Monitor
Ranking in Network Monitoring Software
5th
Ranking in IT Infrastructure Monitoring
4th
Ranking in Cloud Monitoring Software
9th
Average Rating
8.2
Reviews Sentiment
7.0
Number of Reviews
112
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of November 2025, in the Network Monitoring Software category, the mindshare of Infraon IMS is 0.3%, up from 0.2% compared to the previous year. The mindshare of PRTG Network Monitor is 3.9%, down from 4.2% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Network Monitoring Software Market Share Distribution
ProductMarket Share (%)
PRTG Network Monitor3.9%
Infraon IMS0.3%
Other95.8%
Network Monitoring Software
 

Featured Reviews

Maharajan S - PeerSpot reviewer
Provides data accuracy for availability and policy harmonization
The reporting capabilities are a challenge and could be improved. We have been trying to connect to it from our help desk ticketing system, because the ticketing system manages asset tracking, which has been a bit challenging for us. Otherwise, they give some reports that are okay, but we do not use them much because we work in the dashboard. This solution is available in SaaS. The reason why we have not gone to SaaS is they do not have a country-specific separation of assets. There are GDPR and other requirements that might require country-specific sensitive information to be filtered as well as other things that need to be taken care of. Normally, if we need to do any compliance, like ISO27000 compliance, they don't have such a report within their system. This kind of report is missing from their SaaS. That is one of the reasons that we have gone to the on-prem version, where I am assured that my data is secure. I can take the report and show it to them from a compliance point of view. However, the moment we go to a SaaS model, I don't have control of the data and where the data is stored. I don't receive any complaints-based reports from the SaaS model.
madhan kumar hs - PeerSpot reviewer
Alerting precision has reduced incident response times and improved department-level network visibility
The auto-pause sensor during the maintenance window is good without any false alerts, and it prevents me from getting flooded with alerts during planned maintenance, helping department heads understand their own network usage better. It has reduced incident response time by giving clearer ownership of each alert, ensuring alerts go to the proper recipient. SNMP testers and auto-pause are among the best features of PRTG Network Monitor, which is particularly useful for different departments such as HR and finance, where alerts can be filtered accordingly. The alerting features and dashboard of PRTG Network Monitor are very helpful, especially in our industry. However, the dashboard can look cluttered on smaller screens, which is one negative aspect. PRTG Network Monitor has impacted us positively; we have stopped getting flooded with alerts during planned maintenance or unplanned outages. Compared to others, this gives specific alerts very quickly and helps department heads understand their own network usage better, thus reducing incident response time so that each alert has clear ownership.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The role-based dashboards provide data points and charts and topology diagrams in a single window. It's like a spider web, where the application, connectivity, and everything is defined for each user of those applications."
"The feature that I like the most and the best part is the customization."
"The most valuable feature is alerting. We get email alerts when a link is down that tell us which device is having a problem."
"We use the solution to automatically trigger processes to help us resolve issues. The whole IT process has been automated, such as trying to map all the users and the escalation process. So, if any issue happens, we get an SMS and WhatsApp of the report. If there is a critical issue this has to be sorted out, like the entire data center being down, then there is an alarm."
"Their discovery is very quick and they have a CSV file upload mechanism that allows you to onboard five thousand devices a day."
"Our response time is within 30 minutes for any support. This solution provides alerts immediately, so we are within our SLA, giving efficiency to our support."
"It is a stable product. After the initial configuration, you don't have to tweak it much. All systems of Everest IMS work perfectly."
"The backup, restore, and comparison features are all good."
"The real-time monitoring feature in PRTG is invaluable to me"
"I would boldly say that this is the most scalable network monitoring tool that I know of"
"It is easy when it comes to dependencies of devices, so if your router goes down, the three or four switches behind it will automatically be paused so that you don't get multiple alerts."
"Every monitoring session features similar capabilities."
"The solution has excellent redundant features."
"It is easy to use and intuitive, which is really important. It does what it says on the box by giving you a visual of the state of what is going on at any one time."
"The solution is very easy to use and the web provides information with ease."
"It has made our infrastructure more reliable."
 

Cons

"There might be some features in other products that are currently not there in Everest IMS and can be included. I have not yet compared it with any other product."
"I would like to have the option to add a new device or meet with the next release. Right now, it needs to be done from the backend which results in a heavy reliance on R&D."
"The GUI is in need of improvement. It is not drag-and-drop or easy to use."
"This solution is available in SaaS. The reason why we have not gone to SaaS is they do not have a country-specific separation of assets. There are GDPR and other requirements that might require country-specific sensitive information to be filtered as well as other things that need to be taken care of. Normally, if we need to do any compliance, like ISO27000 compliance, they don't have such a report within their system. This kind of report is missing from their SaaS. That is one of the reasons that we have gone to the on-prem version, where I am assured that my data is secure."
"We have enquired if there are any possibilities of monitoring non-IPBS devices."
"I would like to see an integrated view of Infraon IMS and Infraon Desk. It would be very helpful if that were integrated into the solution."
"The graphical view of the topology does not show us all of the connectivity in our network, which is something that could be improved."
"Email support is a bit slow. Once you drop an email, it takes time."
"Users need to buy the more expensive licenses if they expect to be able to scale."
"They need to address the slowness issue that sometimes occurs with PRTG Network Monitor."
"There seems to be a big jump from the basic scan to the really thorough scan. There is a big jump in the quantity of sensors it uses for certain things. One minute you might get ten and then the next you get 200. There seems to be a big jump between the two at times."
"They could improve the process of updating the license."
"PRTG Network Monitor should improve the NetFlow dashboard, there is no flexibility, and the NetFlow is not meeting the business needs. Additionally, they are missing part of the configuration management."
"I would like a more straightforward ability to create dashboards and maps. The network maps should be a bit more flexibility in the GUI to do what we need to do."
"Dashboards can look cluttered on smaller screens, and the UI can feel crowded when there are hundreds of sensors in one group."
"The automation should be improved."
 

Pricing and Cost Advice

"We pay for a number of devices on the accounts and since it is on-premises, we pay the maintenance charges for the year."
"I think that the pricing for this solution is reasonable and varies by number of devices."
"The pricing is reasonable, given the features that they provide."
"Licensing is calculated on a per-user basis."
"The cost model is within our budget. I have less than 180 critical assets, but the moment that I have 1,000 assets, then the license model is totally different. I don't know whether they are capable of handling that kind of a load. They could revisit the licensing model."
"If you are looking for the best product with the best price, Infraon is the best product. We evaluated five to six products and finally felt Infraon was better because of the pricing model, especially because it was more flexible."
"I rate the price of PRTG Network Monitor an eight on a scale of one to ten, where one is a high price, and ten is a low price."
"We pay for PRTG Network Monitor annually. The price is approximately 10,000 rupees annually."
"We have unlimited devices and sensors, and it is a bit pricey, but we do have unlimited sensors. With all things considered the price is fine, related to the solution itself. PRTG Network Monitor is good value for money."
"We pay nothing for it. Its 100 sensors have allowed us to put a magnifying glass on some systems, providing an extra layer of detail. Therefore, our outgoing is nothing and our incoming is a lot of useful data that we can react to proactively."
"Licenses are very expensive, so I would like to see cheaper licensing."
"PRTG Network Monitor is very expensive."
"The pricing for PRTG in our case is reasonable because we have a lot of applications to monitor within PRTG. It is not that expensive."
"We bought a license for 4000 sensors."
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Comparison Review

it_user174738 - PeerSpot reviewer
May 31, 2015
Nagios vs. Zabbix vs. PRTG vs. Spiceworks vs. Solarwinds Network Performance Monitor
I have researched a quite a few network monitoring tools which can be used for various monitoring purposes of not only the servers, but the intermediate routers as well. There are majorly three types of these softwares. Ones which are completely open-source, you can do almost anything you want…
 

Top Industries

By visitors reading reviews
Manufacturing Company
16%
Construction Company
11%
Financial Services Firm
9%
Real Estate/Law Firm
8%
Computer Software Company
12%
Government
8%
Financial Services Firm
8%
Comms Service Provider
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business3
Midsize Enterprise2
Large Enterprise3
By reviewers
Company SizeCount
Small Business59
Midsize Enterprise19
Large Enterprise46
 

Questions from the Community

What is the best network monitoring software for large enterprises?
It actually depends on the exact purpose or requirements. Some tools are better for only network devices while others are better from a cloud monitoring or APM monitoring perspective. You can check...
What is the best network monitoring software for large enterprises?
PRTG network monitor is one of the best tool i have ever used for the monitoring. It have auto discovery option. it avoid the configuring the device in PRTG. It automatically discover the device an...
What do you like most about PRTG Network Monitor?
The tool is integrated with our email for the alerts.
What is your experience regarding pricing and costs for PRTG Network Monitor?
My experience with pricing, setup cost, and licensing for PRTG Network Monitor is that it is reasonable.
 

Also Known As

Everest IMS
No data available
 

Overview

 

Sample Customers

Airtel, BSNL, BlackBox Corporation, ACT, Geojit, Canara Bank, Federal Bank, Corporation Bank, Birla Corporation, CESC Limited, Mphasis, GAIL, Udaan, Cowrks, SEBI, PowerGrid, ION, Summit Communications, National Information Technology Center (Nepal), Bhutan National Bank, Servion T, Greenlam, Translab Technologies, CMSIT Services, Nelco, HPCL, Navitas Life Sciences etc. 
Jameson Bank, Sidnix, RungeICT, MedicalAnimal, Truck-lite, GamingGrids, The Covell Group, Forsythn County Schools, NetMass, Musgrove Park Hospital, Lanes Health, Columbia Southern University, Vodafone, Intrust Bank
Find out what your peers are saying about Infraon IMS vs. PRTG Network Monitor and other solutions. Updated: October 2025.
872,922 professionals have used our research since 2012.