Infor CloudSuite vs Ramco HCM comparison

Infor and Ramco are both solutions in the Cloud HCM category. Infor is ranked #11 with an average rating of 7.5, while Ramco is ranked #20. Infor holds a 1.3% mindshare in CHCM, compared to Ramco’s 1.2% mindshare. Additionally, 100% of Infor users are willing to recommend the solution, compared to 66% of Ramco users who would recommend it.

Infor CloudSuite

Read 19 Infor CloudSuite reviews

9,864 Views
1,184 Comparison Views

100% willing to recommend

Ramco HCM

Read 12 Ramco HCM reviews

2,494 Views
1,222 Comparison Views

66% willing to recommend

Infor CloudSuite

Ramco HCM

Comparison Buyer's Guide

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Executive SummaryUpdated on Nov 3, 2024

Infor CloudSuite and Ramco HCM are prominent competitors in the enterprise resource planning market, with Infor CloudSuite providing comprehensive business integration and Ramco HCM focusing on human resource management. Infor CloudSuite appears to have the upper hand with broader integration capabilities, while Ramco HCM is better suited for HR-centric organizations due to its dedicated HR features.

Features: Infor CloudSuite offers seamless integration with extensive analytics capabilities, diverse functionality for business applications, and the ability to handle complex logistics operations. Ramco HCM provides robust payroll automation, advanced performance management, and a flexible mobile app experience for HR processes.

Room for Improvement: Infor CloudSuite could enhance its HR-specific functionalities, reduce implementation complexity, and improve cost-effectiveness for smaller enterprises. Ramco HCM may benefit from expanding its general business application capabilities, optimizing initial setup processes, and enhancing its analytics tools.

Ease of Deployment and Customer Service: Ramco HCM is praised for its intuitive deployment and supportive customer service. In contrast, Infor CloudSuite presents a more complex implementation due to its extensive integration potential, which can require comprehensive client support.

Pricing and ROI: Infor CloudSuite tends to have higher upfront costs driven by its wide-ranging capabilities, offering potential long-term ROI through scalability. Ramco HCM is competitively priced with a focus on rapid ROI for organizations prioritizing HR functionalities. Its pricing allows faster returns for HR solutions compared to Infor’s more comprehensive offerings.

To learn more, read our detailed Infor CloudSuite vs. Ramco HCM Report (Updated: August 2026).

Buyer's Guide

Infor CloudSuite vs. Ramco HCM

August 2026

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Infor CloudSuite

Ranking in Cloud HCM

11th

Average Rating

7.8

Reviews Sentiment

6.1

Number of Reviews

Ranking in other categories

CRM (24th), ERP (13th), Enterprise Asset Management (EAM) (3rd), Local Government CRM (6th), Product Configuration and Quoting (9th), Warehouse Management (3rd), Financial Close Software (11th)

Ramco HCM

Ranking in Cloud HCM

20th

Average Rating

7.0

Reviews Sentiment

6.8

Number of Reviews

Ranking in other categories

Benefits Administration (21st), Talent Management (26th), Applicant Tracking and Recruiting Software (18th)

Mindshare comparison

As of August 2026, in the Cloud HCM category, the mindshare of Infor CloudSuite is 1.3%, up from 0.6% compared to the previous year. The mindshare of Ramco HCM is 1.2%, up from 0.8% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Cloud HCM Mindshare Distribution
Product	Mindshare (%)
Infor CloudSuite	1.3%
Ramco HCM	1.2%
Other	97.5%

Cloud HCM

Featured Reviews

Adeel Ansari

Project Manager, Program at SPTLabtech

Integrated planning has improved document automation but reporting and user experience still need work

There are areas where Infor CloudSuite can improve. I have touched on the pros and key strengths of Infor CloudSuite, but end-user feedback indicates that there are several areas where the user experience can improve. For instance, when it comes to reporting, it comes with a very limited number of reports, and the standard reports are clunky, requiring a technical resource or developer to enhance or make them presentable. Another area is user experience; it takes several clicks to get to the information, and the user interface isn't that intuitive. Compared to other solutions, such as top-tier options such as Oracle or SAP, this stands out as an area needing improvement. When it comes to integration, Infor CloudSuite does offer a great deal of flexibility. It comes with APIs, so you can integrate with any third-party systems you may use. On that front, it's sufficient; however, it does require some specialized resources, as it's not a layman's job, and developers need to help with the integration. This is generally the case for any ERP. The user interface could indeed be better, and there is a steep learning curve for users; it takes time for them to get accustomed to Infor CloudSuite's interface and forms. However, once users adapt, it becomes easier and smoother to navigate. There are great features associated with Infor CloudSuite, such as DataViews and Birst as a business intelligence tool, which can be integrated with the basic product. Implementing Birst isn't plug-and-play; it requires a team of technical resources to execute. Additionally, there is a feature that allows integration with Excel, which can be installed by your IT team.

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reviewer2085876

Head - HR Transformation (APAC) at a recruiting/HR firm with 10,001+ employees

Reliable and loaded with features, but the UI is outdated

The entire UI/UX of the solution can be improved drastically. When I give a new employee, aged 19 and recently graduated, the solution, they are not enthused to use it on a daily basis. Ramco HCM looks outdated and is not as intuitive as it should be. I want to create an easier experience for new generations who come to work with me, with fewer scrolls, clicks, and pages to navigate. The optimization should be available with the minimum number of clicks. This is why I believe UI/UX is the most important element. I would love to see an intuitive web interface for the app, which would enable each user to easily manage and govern their data.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"Some valuable features include improved transparency in sales processes, which has been vital for our operations."

"The customization capabilities of CloudSuite Industrial are also there."

"The employee interface, specifically the UI, is one of the most valuable features in Infor CloudSuite, and after implementing it, I have seen numerous improvements in the UI space, including simplified navigation that has become easier with every CU, which is positive."

"If you are working in the food and beverage industry, I would say it's a perfect solution."

"Infor CloudSuite offers a comprehensive solution with integrated business intelligence and artificial intelligence capabilities."

"Workflow management and collaboration tools enhance operations and facilitate seamless interaction among departments."

"It is a very scalable solution."

"From a product perspective, it's more lenient and suitable for using features in finance, such as reconciling our payments, accounts payable, accounts receivable, etc."

More Infor CloudSuite pros

"Once we implemented this solution, it was customizable for our needs and this has been the most valuable aspect of this solution."

"It is a good product, and it is suitable for different client requirements. It has customization options and flexibility. You can customize a report or configure the workflow based on your requirements. Everything is there in the product, and you can customize it as per your requirement. Our clients found the automation of the payroll, leave attendance, and onboarding modules the most valuable. The Time and Attendance module is fully integrated with this solution and supports multiple data entry modes, such as barcode, biometric device, fingerprints, and face reading. Its core HR module includes features like movement, expense management, exit, and separation. The compensation and benefits module includes features like welfare, retirement, and superannuation. It also has analytical tools. You can create a real-time report based on your requirements. You can also publish that report in different formats, such as Excel, PDF, HTML, etc. It has a chatbot feature, which is using machine learning and natural language. You can ask questions about your leave balance, attendance, or things like that, and you will get an immediate reply from the chatbot. It also supports approval through email."

"The performance management system is really good."

"Ramco delivers value for a simple straight out-of-the-box solution."

"It is a time-saving solution, saving a lot of time for our clients by eliminating manual errors in salary calculations and removing the need for a help desk team through its chatbot that instantly handles employee queries about payslips, leave balance, and holidays."

"Ramco HCM's performance management system is really good and supports assessments, appraisals, and more."

"Ramco HCM is a stable system that doesn't have downtime or fluctuation issues. It can also take large volumes and scale up very fast."

"It is a complete HCM suite from hire to retire that streamlines business requirements."

More Ramco HCM pros

Cons

"There should be better clarity and agreement on all interfaces and requirements before signing a contract. This would avoid unexpected costs and complications later on."

"The price of the solution is not good."

"For the quality department, there is a module called quality, and I feel it has to be a little bit simplified."

"It takes time to properly learn what the product can do."

"Infor OS is powerful, but the documentation is terrible."

"As far as pricing and licensing are concerned, more licenses are needed when companies grow with Infor CloudSuite."

"In Germany, there aren't enough IT specialists for customization and software development, causing projects to take too long."

"Planning needs to be improved. That is, industry-specific planning details need to be added and refined."

More Infor CloudSuite cons

"The one area where I would like to see some improvement would be the mobile app and web page user experience which could be more user friendly."

"They can improve the configuration time because it takes more time than other products to configure the system."

"They can improve the configuration time because it takes more time than other products to configure the system. It could be because they are managing this single product for all countries, but it would be good if they improve the implementation time because we need to implement the solutions within a timeline. They should provide some kind of auto-configuration so that the system can be configured and implemented within a certain timeline. Implementors should have a provision to configure the system in a short time. There should also be an option to move the setup or configuration from staging to production to save time. These types of automation should be there."

"It can improve on the Comp Off and On Duty leave management process and can include real time Google Maps instead of geo-tagging to track the real location of employees."

"One area for improvement in Ramco HCM is its UI, which could be more intuitive. Another area for improvement in the system is that it can be challenging to make some modular-based changes to it."

"I would say that there is a lot of room for improvement. They should improve their consistency; the product itself sometimes feels inconsistent because it comes with bugs."

"There were so many bugs in the older releases."

"Ramco could be a bit faster and offer more use cases. A prime aim is to get analytics and this is lacking in Ramco. This lack of reporting is one of the reasons we are moving away from using Ramco."

More Ramco HCM cons

Pricing and Cost Advice

"The product is expensive. I rate the pricing a five out of ten."

"It is a cost-effective solution."

"The platform's pricing depends on the specific number of users."

"As for pricing, I secured a favorable deal at around $80,000 yearly for five years, but it was a one-time opportunity."

"For on-premise installations, the licensing is yearly."

"I'm working for a German company, but I'm located in Portugal. In the German market, Infor's price isn't an issue for clients, but Infor is losing market share every year to SAP in Portugal. Portuguese clients find SAP more affordable. Infor needs to work on this."

"I feel it is not very cheap, very economical but also not very expensive."

"The pricing is not built on a standard model."

"This solution is priced in the middle compared to other solutions on the market."

"I am not aware of the price because I was working in the implementation team, but pricing is generally based on the requirement, modules, headcount, and country."

"Their customized solution is pretty expensive but much cheaper than its competitors."

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Top Industries

By visitors reading reviews

Manufacturing Company

13%

Construction Company

12%

Healthcare Company

Comms Service Provider

Construction Company

18%

Healthcare Company

12%

Financial Services Firm

University

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	9
Midsize Enterprise	9
Large Enterprise	4

By reviewers
Company Size	Count
Small Business	2
Midsize Enterprise	4
Large Enterprise	6

Questions from the Community

What is your experience regarding pricing and costs for Infor CloudSuite CRM?

Infor CloudSuite is cheaper than SAP and the license is on a yearly basis.

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What needs improvement with Infor CloudSuite CRM?

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What is your primary use case for Infor CloudSuite CRM?

I can highlight a couple of other scenarios regarding my main use case or how I've implemented Infor CloudSuite. One is Infor Document Management, which I've seen in the past with other ERP systems...

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Product Reports

Buyer's Guide

Infor CloudSuite

August 2026

Download Infor CloudSuite product report

Buyer's Guide

Ramco HCM

August 2026

Download Ramco HCM product report

Also Known As

SyteLine

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Overview

Infor CloudSuite provides robust ERP and manufacturing features, seamless Microsoft integration, and automation of document management. It enhances compliance, scalability, and visibility, supporting industrial applications for planning and efficient IT management.

Infor CloudSuite offers an integrated suite that automates key business processes while providing advanced scheduling and analytics tools. The interface simplifies usage, while the strong planning and BOM management enhance operational efficiencies. Its cloud-based architecture minimizes IT overheads, supports global operations, and caters to discrete manufacturing needs. However, there are areas for improvement such as documentation, integration, reporting capabilities, and customization challenges. Users also note pricing concerns, particularly in certain regions, alongside the need for better resource availability, enhanced service, and industry-specific functionalities.

What features make Infor CloudSuite stand out?

ERP and Manufacturing: Comprehensive tools for effective manufacturing operations and ERP tasks.
Microsoft Integration: Seamless use with Microsoft tools enhances productivity.
Document Automation: Efficient document management through automation.
Analytics Dashboards: In-depth insights provided by robust analytics tools.
Planning and BOM Management: Strong industrial planning and BOM support.

What benefits should users consider in reviews?

Scalability: Supports growth and adaptation to changing business needs.
International Operations: Facilitates global business processes and communication.
Reduced IT Overheads: Cloud-based structure cuts down IT infrastructure costs.
Compliance and Visibility: Enhances regulatory compliance and operational transparency.

Infor CloudSuite is deployed across industries like industrial engineering, retail, aviation, automotive, electronics, and logistics. It supports activities such as discrete manufacturing, bookkeeping, warehousing, and ERP tasks. Companies benefit from its capabilities to handle production, subcontracting, CRM, invoicing, and supply chain management, making it highly flexible and capable of addressing industry-specific demands.

Infor

Ramco HCM delivers a comprehensive HR suite with Core HR, Payroll, and Recruitment, promoting flexibility and automation. Its stable and scalable platform supports data entry and analytics while enhancing the user experience through tools like chatbots and mobile accessibility.

Renowned for robust performance management and integration capabilities, Ramco HCM facilitates self-service options for employees, including leave requests and payslip views. It can be deployed on-premises or via cloud services, catering to both local and international HR requirements. While admired for stability and compliance, it faces challenges with outdated interfaces and mobile functionality. Improvements in reporting, leave management, and geo-tracking are desired to enhance usability. The deployment across multiple industries underscores its adaptability in handling complex HR processes.

What are Ramco HCM's key features?

Core HR: Centralized management of employee records, ensuring streamlined HR operations.
Payroll: Comprehensive payroll processing capabilities that cater to local and international norms.
Recruitment: Facilitates hiring through customizable workflows and automation features.
Performance Management: Robust tools to track and evaluate employee performance efficiently.
Mobile Accessibility: Provides a mobile-friendly interface for accessing HR functions on the go.
Integration Capabilities: Seamlessly connects with other enterprise systems for unified data management.
Analytics: Offers insightful reports and dashboards to aid strategic decision-making.

Why consider Ramco HCM for your organization?

Flexibility: Adaptable to changing HR needs with extensive customization options.
Stability: Known for reliable performance in managing HR operations.
Scalability: Grows with the organization’s needs without sacrificing performance.
Compliance: Ensures adherence to regulatory requirements across geographies.

In industry implementations, Ramco HCM is utilized extensively for payroll management, recruitment, performance tracking, and employee self-service. Support for on-premises and cloud deployment models offers adaptability in sectors demanding high compliance, such as finance and healthcare, while aiding industries like retail and manufacturing in managing workforce administration efficiently.

Ramco

Sample Customers

PRIDE Industries

Lifestyle, Bata, Dabur

Buyer's Guide

Infor CloudSuite vs. Ramco HCM

August 2026

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