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Ramco HCM vs UKG comparison

Ramco and UKG are both solutions in the Cloud HCM category. Ramco is ranked #27, while UKG is ranked #5 with an average rating of 8.0. Ramco holds a 1.0% mindshare in CHCM, compared to UKG’s 4.9% mindshare. Additionally, 66% of Ramco users are willing to recommend the solution, compared to 89% of UKG users who would recommend it.
Ramco HCM
Read 12 Ramco HCM reviews
  • 1,079 Views
  • 540 Comparison Views
66% willing to recommend
UKG
Read 125 UKG reviews
  • 5,984 Views
  • 3,590 Comparison Views
89% willing to recommend
 

Comparison Buyer's Guide

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Executive SummaryUpdated on Nov 3, 2024

UKG and Ramco HCM are leading contenders in the HCM field. UKG leads with its superior integration capabilities, vast functionality, and user preference, despite requiring support improvements.

Features: UKG offers strong payroll processing, employee self-service, and comprehensive business intelligence reporting. It seamlessly integrates employee data management and task automation. Ramco HCM stands out for its flexibility, especially in performance management and integration features. Despite its customizability, its complexity can be challenging for users.

Room for Improvement: UKG could benefit from better support responsiveness, a more flexible tax processing system, and improved onboarding configurations. Ramco HCM needs enhancements in streamline configuration, user interface, and intuitive navigation due to reported bugs and a complex setup process.

Ease of Deployment and Customer Service: UKG provides Private, Public, and Hybrid Cloud deployment options, offering flexibility for various organizational needs. Customer service reviews are mixed, ranging from stellar to inconsistent. Ramco allows for Hybrid Cloud, Public Cloud, and on-premises deployment. Although customer service can seem complex, its technical support is reliable when engaged.

Pricing and ROI: UKG's pricing is based on module selection and employee count, with functionality justifying its cost. The ROI is significant, especially in labor cost reduction and process enhancements. Ramco HCM is viewed as affordable with its customization and flexible licensing models, promising ROI despite initial setup complexities.

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To learn more, read our detailed Ramco HCM vs. UKG Report (Updated: March 2026).
Buyer's Guide
Ramco HCM vs. UKG
March 2026
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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Ramco HCM
Ranking in Benefits Administration
29th
Ranking in Talent Management
28th
Ranking in Cloud HCM
27th
Average Rating
7.0
Reviews Sentiment
6.8
Number of Reviews
12
Ranking in other categories
Applicant Tracking and Recruiting Software (25th)
UKG
Ranking in Benefits Administration
4th
Ranking in Talent Management
5th
Ranking in Cloud HCM
5th
Average Rating
8.0
Reviews Sentiment
6.7
Number of Reviews
125
Ranking in other categories
Employee Scheduling Software (1st), Employee Time Tracking Software (2nd), HR Analytics Software (2nd), Talent Acquisition (5th), AI-Agents for HR (2nd)
 

Mindshare comparison

As of March 2026, in the Cloud HCM category, the mindshare of Ramco HCM is 1.0%, up from 0.7% compared to the previous year. The mindshare of UKG is 4.9%, down from 5.2% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Cloud HCM Mindshare Distribution
ProductMindshare (%)
UKG4.9%
Ramco HCM1.0%
Other94.1%
Cloud HCM
 

Featured Reviews

reviewer2085876 - PeerSpot reviewer
reviewer2085876
Head - HR Transformation (APAC) at a recruiting/HR firm with 10,001+ employees
Reliable and loaded with features, but the UI is outdated
The entire UI/UX of the solution can be improved drastically. When I give a new employee, aged 19 and recently graduated, the solution, they are not enthused to use it on a daily basis. Ramco HCM looks outdated and is not as intuitive as it should be. I want to create an easier experience for new generations who come to work with me, with fewer scrolls, clicks, and pages to navigate. The optimization should be available with the minimum number of clicks. This is why I believe UI/UX is the most important element. I would love to see an intuitive web interface for the app, which would enable each user to easily manage and govern their data.
Read full review
HM
Harish_Mahanta
Works
Streamlined time tracking boosts operational efficiency across multiple regions
The time tracking feature is the most effective for employee management. UKG is used in Europe, the United States, Australia, and East Asian countries for HR activities like payroll. The application is like an ERP, providing comprehensive features for organizations, simplifying their processes, and reducing the need to use multiple software solutions.
Read full review

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"In general, the solution is very flexible and can be configured in multiple ways."
"Ramco HCM is a stable system that doesn't have downtime or fluctuation issues. It can also take large volumes and scale up very fast."
"The performance management system is really good."
"It is a complete HCM suite from hire to retire that streamlines business requirements."
"Once we implemented this solution, it was customizable for our needs and this has been the most valuable aspect of this solution."
"Ramco is user-friendly. The UA is excellent and so easy to use that a customer can easily understand the process with zero knowledge of the system. We can easily walk a new user through the user guide. For each ESS MSS, I can log in to the ESS access. and documentation is available."
"If the implementation is without modification for any of the modules, it’s really simple using their QiK tool; the implementation takes around 2-3 months to go live."
"Ramco HCM stands out due to its reliability and up-to-date compliance with legal, statutory, and regulatory requirements."
More Ramco HCM pros
"We have leveraged the Business Intelligence module highly and find it the best reporting solution available."
"Increased productivity in HR and Payroll departments."
"We have not encountered any stability issues."
"I believe it was well worth it based on the former HRIS."
"We have been able to eliminate many paper forms and have streamlined some of our processes."
"The entire product has been completely wonderful to work with."
"Customer Service: We had issues initially, but have received great support from both our customer service manager as well as Eric."
"It is a huge timesaver and having all our info in the same platform is fantastic."
More UKG pros
 

Cons

"The mobile app for this solution could be improved as it lacks many features."
"I would like to see the flexibility to create reports suitable to the company because the standard reports from Ramco are so conservative."
"They can improve the configuration time because it takes more time than other products to configure the system. It could be because they are managing this single product for all countries, but it would be good if they improve the implementation time because we need to implement the solutions within a timeline. They should provide some kind of auto-configuration so that the system can be configured and implemented within a certain timeline. Implementors should have a provision to configure the system in a short time. There should also be an option to move the setup or configuration from staging to production to save time. These types of automation should be there."
"The mobile app and web page user experience could be more user friendly."
"The entire UI/UX of the solution can be improved drastically."
"There were so many bugs in the older releases."
"The talent management and performance appraisal modules could use some improvement."
"One area for improvement in Ramco HCM is its UI, which could be more intuitive. Another area for improvement in the system is that it can be challenging to make some modular-based changes to it."
More Ramco HCM cons
"Customer service is 5/10. Technical support is 5/10."
"Our implementation team had no idea about healthcare and its complexity; would have been nice to have a team that understood healthcare."
"I would like to see a faster time frame to resolve issues."
"General cases sometimes languish for weeks without resolution; have had varying levels of success with different technical resources."
"Every now and then, I have some issues with stability using Report Studio. I get some odd errors at times that cause the system to become unusable, and I have to close out without saving my changes."
"We have encountered scalability issues. Only 10 clock transactions are allowed to run at once; not the best for installing 300+ global clocks."
"The solution could use better reporting with standard reports. We use the Cognos platform in BI for a lot of our reporting. However, they need to have more robust standard reporting available to their user base."
"Customer service is OK."
More UKG cons
 

Pricing and Cost Advice

"I am not aware of the price because I was working in the implementation team, but pricing is generally based on the requirement, modules, headcount, and country."
"This solution is priced in the middle compared to other solutions on the market."
"Their customized solution is pretty expensive but much cheaper than its competitors."
"I wasn't involved in the pricing part. I'm a user, and I believe it is based on the user count. One thing that is nice about Ultimate is that you can learn how to use the system without additional fees. The learning aspect is the life of a product, and the training was a huge reason why we went with Ultimate. We did have some integration costs. They were a part of the implementation because of the integrations to other systems that we included in our implementation."
"While I am unsure of the licensing cost itself, the total cost of implementation and licensing for a company with over 5000 employees would be around 6,00,000. So, there are additional costs beyond licensing."
"The platform is not affordable but also not the most expensive."
"UKG's pricing and licensing model involves ongoing expenses based on the number of employees paid. The initial implementation cost is low when UKG implements it directly. However, when partners handle the implementation, it becomes more expensive since partners don't receive the monthly recurring fees."
"If you're going for the full suite, it can be fairly pricey."
"The pricing depends on the number of licenses we buy."
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Top Industries

By visitors reading reviews
Financial Services Firm
11%
University
11%
Computer Software Company
9%
Educational Organization
8%
Comms Service Provider
10%
Manufacturing Company
9%
Financial Services Firm
8%
Construction Company
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business2
Midsize Enterprise4
Large Enterprise6
By reviewers
Company SizeCount
Small Business48
Midsize Enterprise43
Large Enterprise48
 

Questions from the Community

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Earn 20 points
What needs improvement with UKG?
UKG needs more publicity. It is a productive ERP ( /categories/erp ) application, but many people in the IT market are not aware of it. Greater awareness could increase its adoption.
See all answers
What is your primary use case for UKG?
I worked for a healthcare organization and a university. Most organizations use UKG ( /products/ukg-reviews ) to track employee timesheets, capturing accurate swipe-in and swipe-out data. UKG ( /pr...
See all answers
What advice do you have for others considering UKG?
Publicity is very important for any software. If people aren't aware of UKG, despite its productivity, they won't use it. Expanding the awareness is essential for greater adoption. Overall, I would...
See all answers
 

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Product Reports

Buyer's Guide
Ramco HCM
March 2026
Ramco HCM reportDownload Ramco HCM product report
Buyer's Guide
UKG
February 2026
UKG reportDownload UKG product report
 

Also Known As

No data available
UKG Pro, UKG Dimensons, UKG Ready
 

Overview

Ramco HR & Global Payroll is a complete and refreshingly simple cloud HR software covering HR needs from hire to retire. It offers Core HR, Time and Attendance, Global Payroll (across 45+ countries), Talent Management, Recruitment, Planning & Analytics. Ramco HCM empowers through innovative tech like bots, Zero UI, mobility, in-memory payroll, enabling Digital HR.

Ramco HCM’s unique offerings encompasses but not limited to

  • Unified HR platform with Global Payroll

    • Use of Chat-bots

    • Rapid Deployment capabilities

    • EmpSense - an app to capture employee mood in real-time

    • Talent Tagging - helps managers tag skill-sets to employees for identifying right employee for a project

    • SMS based Employee Self Service ESS - allows users to apply leave, raise queries,via a text message

    Ramco HR & Global Payroll is scalable and can be deployed on cloud or on-premise. It integrates with most of the existing ERP, Financial business applications. It caters to medium and large enterprises- 500+ to 100000+ employees. For more details, please visit http://bit.ly/2cIqeCq.

    Ramco is a fast growing cloud enterprise software player across HR and Global Payroll, ERP, Asset Management, Logistics and Aviation MRO. Trusted over 500+ multinationals, Ramco has been recognized by Nelson Hall, Everest Group, CIO Honour, Human Resources Group & CIO Choice


Trusted over 400+ multinationals across 35+ countries, Ramco HCM has been globally recognized by Nelson Hall, Everest Group, CIO Honour, Human Resources Group & CIO Choice.

Click here for more information or write to us at contact@ramco.com.

Ramco

At UKG, our purpose is people — real people with real challenges, and a simple request. Help me keep my employees productive, connected, and happy. So that’s what we did.

We’ve created an unmatched suite of HR and workforce management solutions, backed by our people who care about yours. Our solutions deliver global workforce experiences that truly reflect the connection between life and work today. That means insights are deeper. Work is easier. And interactions are more meaningful. 

UKG
 

Sample Customers

Lifestyle, Bata, Dabur
Tesla, Marriott, Yamaha, Aramark, Feeding America, Samsung, Sony Music, Dave & Buster's, Revlon
Buyer's Guide
Ramco HCM vs. UKG
March 2026
Free Report: Ramco HCM vs. UKG
Find out what your peers are saying about Ramco HCM vs. UKG and other solutions. Updated: March 2026.
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