We performed a comparison between Ramco HCM and UKG based on real PeerSpot user reviews.
Find out in this report how the two Benefits Administration solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."It is a good product, and it is suitable for different client requirements. It has customization options and flexibility. You can customize a report or configure the workflow based on your requirements. Everything is there in the product, and you can customize it as per your requirement. Our clients found the automation of the payroll, leave attendance, and onboarding modules the most valuable. The Time and Attendance module is fully integrated with this solution and supports multiple data entry modes, such as barcode, biometric device, fingerprints, and face reading. Its core HR module includes features like movement, expense management, exit, and separation. The compensation and benefits module includes features like welfare, retirement, and superannuation. It also has analytical tools. You can create a real-time report based on your requirements. You can also publish that report in different formats, such as Excel, PDF, HTML, etc. It has a chatbot feature, which is using machine learning and natural language. You can ask questions about your leave balance, attendance, or things like that, and you will get an immediate reply from the chatbot. It also supports approval through email."
"The performance management system is really good."
"Ramco HCM is a stable system that doesn't have downtime or fluctuation issues. It can also take large volumes and scale up very fast."
"Ramco is user-friendly. The UA is excellent and so easy to use that a customer can easily understand the process with zero knowledge of the system. We can easily walk a new user through the user guide. For each ESS MSS, I can log in to the ESS access. and documentation is available."
"Payroll processing is very easy. SQL rules can be attached to any pay elements."
"In general, the solution is very flexible and can be configured in multiple ways."
"Once we implemented this solution, it was customizable for our needs and this has been the most valuable aspect of this solution."
"Ramco HCM stands out due to its reliability and up-to-date compliance with legal, statutory, and regulatory requirements."
"The solution's UI is good. Also, it is very easy to use."
"It is much easier to use and the customer service is better than our previous solution."
"The most valuable feature is being able to get time management reports which break out reclassified jobs and departments to separate areas of the company. This allows for better tracking of hours spent in certain jobs and where more hours may be needed."
"I have found the most valuable feature to be business intelligence and Cognos reporting."
"The solution has improved our organization by helping us cut hours and lessen our labor force. It saved us probably over $100,000 in just the last couple of years."
"The fact that I can see the whole HR information in a single point is valuable. There is a unified view of everything, which is good. Previously, we had many different systems for each part of the information. Now, it is all centralized. It is very good."
"I like UKG's integration."
"It enables us to manage the system ourselves. We don't need an additional team to do a lot of maintenance and add the things that we want."
"The product itself sometimes feels inconsistent because it comes with bugs."
"The mobile app and web page user experience could be more user friendly."
"The talent management and performance appraisal modules could use some improvement."
"The entire UI/UX of the solution can be improved drastically."
"The mobile app for this solution could be improved as it lacks many features."
"One area for improvement in Ramco HCM is its UI, which could be more intuitive. Another area for improvement in the system is that it can be challenging to make some modular-based changes to it."
"Ramco could be a bit faster and offer more use cases. A prime aim is to get analytics and this is lacking in Ramco. This lack of reporting is one of the reasons we are moving away from using Ramco."
"They can improve the configuration time because it takes more time than other products to configure the system. It could be because they are managing this single product for all countries, but it would be good if they improve the implementation time because we need to implement the solutions within a timeline. They should provide some kind of auto-configuration so that the system can be configured and implemented within a certain timeline. Implementors should have a provision to configure the system in a short time. There should also be an option to move the setup or configuration from staging to production to save time. These types of automation should be there."
"The solution could improve by simplifying it even more core reports, such as more sample reports, more generic reports that you can edit and improve on yourself."
"One area where UKG could improve is in its ability to understand its own competency and then work hard to improve it."
"UKG could be a little more flexible in some areas."
"I would like the capability to use UKG as a single platform without the need to alternate between systems."
"Certainly, the time and attendance and the payroll integration need a lot of work. They are disjointed pieces, and they don't work smoothly together. That's the main drawback."
"Reporting is always a hurdle for any user just because it is so extensive. They provide a lot of out-of-the-box reports, but it is something that you always need to work on because you need more advanced writing of reports."
"The solution could use better reporting with standard reports. We use the Cognos platform in BI for a lot of our reporting. However, they need to have more robust standard reporting available to their user base."
"The navigation on the screen could be better. Sometimes, I have to dig a little bit deep to find what I need. Everything is there. It just needs to be a little bit smoother."
Ramco HCM is ranked 12th in Benefits Administration with 12 reviews while UKG is ranked 6th in Benefits Administration with 117 reviews. Ramco HCM is rated 7.0, while UKG is rated 7.8. The top reviewer of Ramco HCM writes "It's so easy to use that a customer can easily understand the process with zero knowledge of the system". On the other hand, the top reviewer of UKG writes "A solution with the capability to integrate seamlessly with other third-party applications". Ramco HCM is most compared with DarwinBox, SAP SuccessFactors, Workday, Oracle HCM Cloud and SAP HCM, whereas UKG is most compared with Workday, SAP SuccessFactors, PeopleSoft, SAP HCM and Dayforce HCM. See our Ramco HCM vs. UKG report.
See our list of best Benefits Administration vendors, best Talent Management vendors, and best Cloud HCM vendors.
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