IFS Cloud Platform vs Oracle WebCenter comparison

IFS and Oracle are both solutions in the Customer Experience Management category. IFS is ranked #9 with an average rating of 6.5, while Oracle is ranked #19. IFS holds a 2.1% mindshare in CEM, compared to Oracle’s 1.7% mindshare. Additionally, 87% of IFS users are willing to recommend the solution, compared to 70% of Oracle users who would recommend it.

IFS Cloud Platform

Read 31 IFS Cloud Platform reviews

5,297 Views
424 Comparison Views

87% willing to recommend

Oracle WebCenter

Read 12 Oracle WebCenter reviews

1,473 Views
324 Comparison Views

70% willing to recommend

IFS Cloud Platform

Oracle WebCenter

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Executive SummaryUpdated on Feb 4, 2025

Oracle WebCenter and IFS Cloud Platform are competitors in the enterprise software domain, each with unique strengths. IFS Cloud appears to have the upper hand due to its extensive ERP capabilities and favorable ROI, appealing for full-scale business integration.

Features: Oracle WebCenter is recognized for its content management, portal capabilities, and user interface, making it a suitable choice for organizations focusing on digital experience. IFS Cloud Platform stands out with its ERP, Enterprise Asset Management (EAM), and Field Service Management (FSM) functionalities. The platform's user-friendly interface, strong analytics capabilities, and integration flexibility make it a compelling option for various industries.

Room for Improvement: Oracle WebCenter could improve on integrating better with non-Oracle products and simplifying deployment to match cloud-based solutions. Documentation and user interface might also be enhanced for ease of access. IFS Cloud, while comprehensive, could benefit from streamlining some of its complex functionalities. Further enhancement in customization flexibility and reducing system complexity might improve user adaptability.

Ease of Deployment and Customer Service: Oracle WebCenter traditionally relies on established deployment practices, supported by thorough documentation. In contrast, IFS Cloud leverages its cloud-based delivery model, adding flexibility and scalability, ideal for businesses needing swift adjustments. Both platforms provide extensive customer support, but IFS Cloud's focus on customer education may provide an advantage in facilitating smoother deployment transitions.

Pricing and ROI: Oracle WebCenter's specialized content management can lead to higher initial costs, while IFS Cloud Platform is often seen as delivering better ROI through its comprehensive functionality against less financial commitment over time. The extensive features and adaptability of IFS Cloud make it an attractive investment option when considering long-term benefits and total cost of ownership. Specific pricing details are typically customized based on organizational needs.

To learn more, read our detailed IFS Cloud Platform vs. Oracle WebCenter Report (Updated: December 2025).

Buyer's Guide

IFS Cloud Platform vs. Oracle WebCenter

December 2025

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

IFS Cloud Platform

Ranking in Customer Experience Management

9th

Average Rating

7.8

Reviews Sentiment

6.7

Number of Reviews

Ranking in other categories

CRM (35th), Field Service Management (2nd), Help Desk Software (21st), ERP (19th), Activity Based Costing Software (9th), Enterprise Asset Management (EAM) (4th), Local Government CRM (15th), IT Asset Management (15th), IT Service Management (ITSM) (19th), License Management (2nd)

Oracle WebCenter

Ranking in Customer Experience Management

19th

Average Rating

7.0

Reviews Sentiment

6.2

Number of Reviews

Ranking in other categories

Enterprise Content Management (21st), Web Content Management (17th), Corporate Portals (Enterprise Information Portals) (5th)

Mindshare comparison

As of January 2026, in the Customer Experience Management category, the mindshare of IFS Cloud Platform is 2.1%, down from 2.7% compared to the previous year. The mindshare of Oracle WebCenter is 1.7%, up from 1.0% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Customer Experience Management Market Share Distribution
Product	Market Share (%)
IFS Cloud Platform	2.1%
Oracle WebCenter	1.7%
Other	96.2%

Customer Experience Management

Featured Reviews

Thangaraj Ramasamy

Consultant at Arcwide

Has supported project management and business customization through strong modular flexibility

The cloud feature in IFS Cloud Platform is predominantly valuable, especially the enterprise asset management module, which IFS has very good business into, along with strong finance, project management, and supply chain management modules; these are the major modules that are performing well with IFS, and the cloud options along with user-friendly customizations for any technical developments are additional advantages. The integration of IoT with IFS Cloud Platform is performing well, enabling us to integrate with predominantly any third party through the standard inbuilt connectors that are readily available, and if we need to customize the integration, we can certainly do that too.

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reviewer2105979

Executive Vice President - Head Digital Partnership and Alliances at a financial services firm with 10,001+ employees

Has a user-friendly interface but performance is not up to scratch

I mainly use WebCenter for content management and publishing WebCenter's interface is very user-friendly. WebCenter requires a lot of design effort to upload content to our regular system. Its performance is also not up to the market standard, and its agility and adaptability could be improved.…

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"Having a young talented programmer, during the six years of use, we were able to save around 75 000 EUR preparing simple modifications using customization rather than ordering them in IFS / Partner."

"The product is quite flexible."

"We could quickly understand what was going on and what the customer wanted to do."

"I like the connectivity and interfaces. In V10, it's easy to modify the interfaces and layouts, but it's becoming more complicated in the cloud. IFS is excellent at asset maintenance and incident management. They have specialized modules for IFS that cover incident and asset management and everything else connected to finance. The reporting in IFS is also easy to use."

"The most valuable features of IFS Applications are their intuitiveness and ease of use. The navigations are also straightforward, which makes it easy to train users. The feedback I always receive is that it is very user-friendly."

"The best feature is the maintenance module, which is essentially an industry-specific workflow designed with a manufacturing module as per industry standards. It's very precise and specific without having complex functionalities. It's straightforward. Field Service Management is definitely a wonderful product that IFS has developed because it caters to field services. The energy and utility sectors can answer their business needs using the software."

"Scalability-wise, I rate the solution a nine or ten out of ten since it is an extremely scalable solution that can be used for various use cases with thousands of users."

"The financial posting controls are quite handy. The user interface is really friendly, highly flexible, and pretty intuitive for end users."

More IFS Cloud Platform pros

"A great solution for storing and searching large volumes of documents with easy access."

"It's a very scalable solution and the performance is pretty good. The scalability, in my opinion, is the biggest advantage."

"WebCenter's interface is very user-friendly."

"The WebCenter Content is its most valuable feature. After we update a document in WebCenter Content, it can be update automatically in our intranet."

"You can move workloads in between sub-servers so that you don't overload a portion of the server."

"Oracle integrates well with other products to cover Big Data."

"Integration within the solution is very good."

Cons

"The user interface can be improved. When you're clicking through the screens, there are some icons or symbols that really need updating and would be more useful and noticeable if they are aesthetically pleasing."

"The solution needs to improve its documentation and user-friendliness."

"An area for improvement would be transactions, which can be tedious to complete as the process is very complex."

"The next version has already been released, and some of the technical things are a little bit behind the curve in development. This is specifically security, maintenance, security role maintenance, and creation. This is in their new product, called IFS Cloud."

"Customization needs to be improved."

"Some kind of bot assistance, some kind of artificial intelligence to help people solve the problems, would be interesting."

"IFS uses Crystal Report mostly, which isn't too user-friendly. Developing reports isn't easy and requires a lot of dev time. Since SAP bought it, Crystal Report has become more complicated to use on IFS. You have a dashboard for reporting that is good, but it's incomplete. Most of our clients use Power BI or some additional tooling for BI."

"The solution's reporting tools still require improvement."

More IFS Cloud Platform cons

"Does not seem to be totally compatible with Windows 10 as of our current version."

"There are many document management systems that offer pretty much the same functionalities but at a lower price. The product as such is pretty good. However, the pricing is not comparable. They need to adjust their pricing to be more competitive on the market."

"WebCenter requires a lot of design effort to upload content to our regular system."

"Its functions need more stability."

"I would like them to add more Web 2.0 features."

"This solution needs to support translation into the Arabic language."

"The solution should be offered in Persian. Right now, our version is in English, and there's a bit of a language barrier between the users and the product."

"The speed of the backup should be enhanced."

Pricing and Cost Advice

"The product is reasonably priced."

"We pay for a license to use the solution, which is not very expensive."

"The pricing of the solution may appear to be expensive for smaller companies with only tens of users; however, for larger and mid-size industrial companies, IFS is able to win deals and the pricing is competitive in the market."

"The additional cost that comes with the solution includes the overhead of the people who are trying to fix the tool issues. These people are trying to reproduce the issue and report it to the technical support and testing with them which is huge. It is the cost of quality in the end."

"Licensing is on an annual basis, with no additional costs."

"There's an additional yearly cost for support."

"IFS Applications are competitive in terms of pricing compared to other vendors, such as SAP, Oracle, and Epicor. They are generally cheaper, especially for licensing costs."

"Ask for all-inclusive pricing, as they are pretty flexible if you ask for custom models."

More IFS Cloud Platform pricing and cost advice

"WebCenter's pricing is on the higher side."

"The price needs to be lowered."

"The price of this solution is considered to be high; however, when speaking with Oracle, it is possible to get discounts of up to sixty percent."

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Top Industries

By visitors reading reviews

Computer Software Company

14%

Manufacturing Company

12%

Comms Service Provider

Financial Services Firm

Government

13%

Marketing Services Firm

Manufacturing Company

Financial Services Firm

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	14
Midsize Enterprise	9
Large Enterprise	10

By reviewers
Company Size	Count
Small Business	3
Midsize Enterprise	2
Large Enterprise	10

Questions from the Community

What is your experience regarding pricing and costs for IFS Applications?

The product is reasonably priced. The costs are justified by the value provided, considering the comprehensive features and minimal need for customization. I rate the pricing a seven out of ten.

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What needs improvement with IFS Applications?

When it comes to AI, I feel that is the area where we expect something more from IFS Cloud Platform. They are working on IFS AI, but we have not explored much into that yet, and if they want to kee...

See all answers

What is your primary use case for IFS Applications?

Currently, I am working with Arcwide, which is a service industry that predominantly focuses on IFS consulting, including IFS implementations, rollouts, upgrades, and support services.

See all answers

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Comparisons

SAP ERP vs IFS Cloud Platform

Compared 14% of the time

IBM Maximo vs IFS Cloud Platform

Compared 6% of the time

Oracle E-Business Suite vs IFS Cloud Platform

Compared 6% of the time

IFS assyst vs IFS Cloud Platform

Compared 4% of the time

ServiceNow vs IFS Cloud Platform

Compared 4% of the time

More IFS Cloud Platform Competitors

SharePoint vs Oracle WebCenter

Compared 20% of the time

Adobe Experience Manager vs Oracle WebCenter

Compared 15% of the time

Oracle Content Management vs Oracle WebCenter

Compared 11% of the time

WordPress Business-Enterprise vs Oracle WebCenter

Compared 8% of the time

IBM FileNet vs Oracle WebCenter

Compared 7% of the time

More Oracle WebCenter Competitors

Product Reports

Buyer's Guide

IFS Cloud Platform

January 2026

Download IFS Cloud Platform product report

Buyer's Guide

Oracle WebCenter

January 2026

Download Oracle WebCenter product report

Also Known As

IFS Applications, Assyst, IFS Cloud

WebCenter, FatWire

Overview

IFS is the world’s leading provider of Industrial AI and enterprise software for hardcore businesses that make, service, and power our planet. Our technology enables businesses which manufacture goods, maintain complex assets, and manage service-focused operations to unlock the transformative power of Industrial AI™ to enhance productivity, efficiency, and sustainability. Industrial AI is IFS.ai.

IFS Cloud is a fully composable AI-powered platform, designed for ultimate flexibility and adaptability to our customers’ specific requirements and business evolution. It spans the needs of Enterprise Resource Planning (ERP), Enterprise Asset Management (EAM), Supply Chain Management (SCM), Information Technology Service Management (ITSM), and Field Service Management (FSM). IFS technology leverages AI, machine learning, real-time data and analytics to empower our customers to make informed strategic decisions and excel at their Moment of Service™.

IFS

Oracle WebCenter is the center of engagement for business powering exceptional experiences for customers, partners, and employees. It connects people, processes, and information with the most complete portfolio of portal, content management, Web experience management, and collaboration technologies.

Oracle

Sample Customers

China Airlines, Electrolux Group, Babcock, Cimcorp, Sky, Multiplex, Veolia.

Chhattisgarh Infotech and Biotech Promotion Society, Jagran Prakashan Ltd., Standard Forwarding LLC, United Automotive Electronic Systems Co. Ltd., INSO sistemi per le infrastrutture sociali S.p.A., Helsana Versicherungen AG, ArRiyadh Development Authority, John Lewis Partnership, Arqiva, SURUGADAI EDUCATIONAL INSTITUTE, Portuguese Official Agriculture and Fisheries

Buyer's Guide

IFS Cloud Platform vs. Oracle WebCenter

December 2025

Free Report: IFS Cloud Platform vs. Oracle WebCenter

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