IBM FileNet vs Oracle WebCenter comparison

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IBM Logo
4,953 views|2,995 comparisons
91% willing to recommend
Oracle Logo
1,076 views|857 comparisons
70% willing to recommend
Comparison Buyer's Guide
Executive Summary

We performed a comparison between IBM FileNet and Oracle WebCenter based on real PeerSpot user reviews.

Find out what your peers are saying about Microsoft, OpenText, Box and others in Enterprise Content Management.
To learn more, read our detailed Enterprise Content Management Report (Updated: April 2024).
767,847 professionals have used our research since 2012.
Featured Review
Quotes From Members
We asked business professionals to review the solutions they use.
Here are some excerpts of what they said:
Pros
"Centralized our business documents.""The application, in terms of durability, has been able to withstand the usage, given that it was installed in 2003 and it's still working.""Everybody ties into Active Directory and things like that, but on top of that are the extra layers of security for encryption, so they can meet standards required by PCI and by HIPAA: encryption at rest, encryption in flight, encryption in the database, all together. There are really only three products on the market that know how to do that, and FileNet is one of them.""The product has helped with compliance and governance issues. There are some archiving policies which a financial organization has to keep. Our organization can keep up with them because of the IBM product.""For a large company, for the robustness, stability, performance, and the growth — that you can grow it within seconds — I would advise using FileNet, without any doubt.""It is a user-friendly system and easy to manage for anyone with basic knowledge.""The usability is very good. We like the Content Navigator. It's very easy to use the search and retrieve for documents and has a lot of options for the user to download documents or send an email.""The API's extensibility and new user interface are its most valuable features."

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"Oracle integrates well with other products to cover Big Data.""Integration within the solution is very good.""The WebCenter Content is its most valuable feature. After we update a document in WebCenter Content, it can be update automatically in our intranet.""A great solution for storing and searching large volumes of documents with easy access.""You can move workloads in between sub-servers so that you don't overload a portion of the server.""It's a very scalable solution and the performance is pretty good. The scalability, in my opinion, is the biggest advantage.""WebCenter's interface is very user-friendly."

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Cons
"The product is expensive.""​I would like to see Azure AD added.""It needs better collaboration between the IBM teams on the FileNet and CCM sides.""It would be nice to have additional integration features, which could be integration with IoOT-based products and solutions that also have automation requirements on the IOT side. Anything can be integrated from a Gateway or API perspective would be a plus.""There is some confusion with FileNet workflow. It's not really going into the next level. They are probably replacing it with BPM's workflow. So there's an issue of clarity, the vision for going forward.""I would like to have an offline DR deployment. If that is doable, then it would be a big win.""Developers like us have an upgraded interface. That interface does not work in the process that we have today. It hangs and is not user-friendly.""The new user interface is not easy to set up, so some improvements along these lines would be good."

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"This solution needs to support translation into the Arabic language.""Its functions need more stability.""WebCenter requires a lot of design effort to upload content to our regular system.""Does not seem to be totally compatible with Windows 10 as of our current version.""I would like them to add more Web 2.0 features.""The solution should be offered in Persian. Right now, our version is in English, and there's a bit of a language barrier between the users and the product.""There are many document management systems that offer pretty much the same functionalities but at a lower price. The product as such is pretty good. However, the pricing is not comparable. They need to adjust their pricing to be more competitive on the market.""The speed of the backup should be enhanced."

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Pricing and Cost Advice
  • "The biggest issue is the cost of the FileNet, because the license cost is very high. If a customer doesn't have good technical guides that are aware of the license calculation, they will pay too much. FileNet's license calculation depends on the processor and number of users. So my advice to a new customer is to be very careful with your calculations before purchasing FileNet."
  • "It is still a leading ECM solution provider, however the cost to implement and maintain are higher than other solutions."
  • "FileNet is not cheap, but you absolutely get what you pay for. ​"
  • "For small scale industries, they allow different options. They can do open source. It is the complexity of the data security that they should think about before they choose."
  • "For the medium scale or large scale, I would recommend FileNet. FileNet is free of licensing expenses, thus good for the money. It is not expensive, but worth for the money, especially for medium scale and large scale industries."
  • "​There are lots of components to the product. Make sure before you invest that you know which components you need.​​"
  • "1. It will be more expensive than estimated to setup. 2. You will need to double the staff while you are running the old system and installing the new system. 3. Depending on the number of documents to be migrated, make sure you understand the potentially massive amount of time and effort required to migrate the existing content to the new platform."
  • "The physical space that we have gained back pays for the service. Therefore, it has reduced our operating costs overall. We have definitely seen ROI. I would estimate $30,000 a year."
  • More IBM FileNet Pricing and Cost Advice →

  • "The price needs to be lowered."
  • "The price of this solution is considered to be high; however, when speaking with Oracle, it is possible to get discounts of up to sixty percent."
  • "WebCenter's pricing is on the higher side."
  • More Oracle WebCenter Pricing and Cost Advice →

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    Questions from the Community
    Top Answer:The product is robust and can process a lot of documents for enterprise content management.
    Top Answer:The product is expensive. The price was 30% higher than what we needed to pay for IBM. I rate the product’s pricing a ten out of ten, where one is cheap and ten is expensive.
    Top Answer:The user interface of IBM content management, including the ability to customize screens without the need for coding, could be improved. Customers can use it to split the screen, enhancing its… more »
    Top Answer:WebCenter's interface is very user-friendly.
    Top Answer:WebCenter requires a lot of design effort to upload content to our regular system. Its performance is also not up to the market standard, and its agility and adaptability could be improved.
    Ranking
    Views
    4,953
    Comparisons
    2,995
    Reviews
    5
    Average Words per Review
    408
    Rating
    7.6
    Views
    1,076
    Comparisons
    857
    Reviews
    1
    Average Words per Review
    189
    Rating
    7.0
    Comparisons
    Also Known As
    WebCenter, FatWire
    Learn More
    Overview

    IBM FileNet is a leading IBM enterprise content management product family. IBM FileNet is one of the ECM solutions that can change the way a company does business by enabling users to capture, activate, socialize, analyze, and govern content throughout its lifecycle.

    There are many IBM FileNet products available, all of which are integrated and based on the FileNet P8 Platform.

    Oracle WebCenter is the center of engagement for business powering exceptional experiences for customers, partners, and employees. It connects people, processes, and information with the most complete portfolio of portal, content management, Web experience management, and collaboration technologies. 

    Sample Customers
    Suncorp Group Limited, St. Vincent Health, Citigroup, SRCSD, and UK Dept for Work and Pensions.
    Chhattisgarh Infotech and Biotech Promotion Society, Jagran Prakashan Ltd., Standard Forwarding LLC, United Automotive Electronic Systems Co. Ltd., INSO sistemi per le infrastrutture sociali S.p.A., Helsana Versicherungen AG, ArRiyadh Development Authority, John Lewis Partnership, Arqiva, SURUGADAI EDUCATIONAL INSTITUTE, Portuguese Official Agriculture and Fisheries
    Top Industries
    REVIEWERS
    Financial Services Firm31%
    Insurance Company16%
    Healthcare Company10%
    Government7%
    VISITORS READING REVIEWS
    Financial Services Firm21%
    Computer Software Company13%
    Government10%
    Insurance Company10%
    REVIEWERS
    Pharma/Biotech Company22%
    Financial Services Firm22%
    Marketing Services Firm11%
    Transportation Company11%
    VISITORS READING REVIEWS
    Computer Software Company14%
    University9%
    Financial Services Firm9%
    Government7%
    Company Size
    REVIEWERS
    Small Business24%
    Midsize Enterprise11%
    Large Enterprise65%
    VISITORS READING REVIEWS
    Small Business17%
    Midsize Enterprise13%
    Large Enterprise70%
    REVIEWERS
    Small Business20%
    Midsize Enterprise13%
    Large Enterprise67%
    VISITORS READING REVIEWS
    Small Business27%
    Midsize Enterprise12%
    Large Enterprise62%
    Buyer's Guide
    Enterprise Content Management
    April 2024
    Find out what your peers are saying about Microsoft, OpenText, Box and others in Enterprise Content Management. Updated: April 2024.
    767,847 professionals have used our research since 2012.

    IBM FileNet is ranked 5th in Enterprise Content Management with 94 reviews while Oracle WebCenter is ranked 15th in Enterprise Content Management with 12 reviews. IBM FileNet is rated 8.2, while Oracle WebCenter is rated 7.0. The top reviewer of IBM FileNet writes "A document management system that helps in document digitalization and workflow management". On the other hand, the top reviewer of Oracle WebCenter writes "Has a user-friendly interface but performance is not up to scratch". IBM FileNet is most compared with SharePoint, OpenText Documentum, OpenText Extended ECM and IBM ECM, whereas Oracle WebCenter is most compared with Oracle Content Management, SharePoint, Adobe Experience Manager, WebLogic Suite and OpenText Documentum.

    See our list of best Enterprise Content Management vendors.

    We monitor all Enterprise Content Management reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.