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IBM WebSphere BPMS vs OpenText MBPM comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

IBM WebSphere BPMS
Average Rating
7.4
Reviews Sentiment
6.2
Number of Reviews
6
Ranking in other categories
Process Automation (25th)
OpenText MBPM
Average Rating
7.0
Reviews Sentiment
7.3
Number of Reviews
2
Ranking in other categories
Business Process Management (BPM) (38th)
 

Mindshare comparison

While both are Process, Business Automation, and Digital Transformation solutions, they serve different purposes. IBM WebSphere BPMS is designed for Process Automation and holds a mindshare of 0.8%, up 0.2% compared to last year.
OpenText MBPM, on the other hand, focuses on Business Process Management (BPM), holds 0.9% mindshare, up 0.3% since last year.
Process Automation Market Share Distribution
ProductMarket Share (%)
IBM WebSphere BPMS0.8%
Camunda15.8%
Temporal5.8%
Other77.6%
Process Automation
Business Process Management (BPM) Market Share Distribution
ProductMarket Share (%)
OpenText MBPM0.9%
Camunda9.3%
IBM BPM4.1%
Other85.7%
Business Process Management (BPM)
 

Featured Reviews

CB
Software Engineer at Wipro Technologies
Developers gain flexibility to build custom controls with numerous integration options
Looking forward, IBM WebSphere BPMS could add more adapters to integrate with SAP or Salesforce integrator in upcoming releases. Regarding AI-driven process optimizations, we have not implemented these features with IBM WebSphere BPMS. In recent versions, IBM has introduced some generative AI features, and we plan to migrate to the newer versions within approximately one year.
Jaideep MS - PeerSpot reviewer
Practice Director at a outsourcing company with 51-200 employees
A solution offering good automation capabilities while needing to improve its support and documentation
I think the solution's support could do a better job. I rate the support somewhere around four and five out of ten. There is a hoard of people that they get in touch with while contacting them. So we've done some work with them in the past. I mean, we've been a support partner for a while. But apart from that, in terms of understanding the issues for a particular technology, I think there is a lack of people at their end. So they don't really have many people with them. And by the time we could get hold of the right person, especially for production issues, it's a little too late.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"This product is flexible in its ability to integrate processes and it can be extended and integrated with other software."
"The most valuable feature of IBM WebSphere BPMS is the systematic framework it provides for building different systems."
"IBM WebSphere BPMS provides significant return on investments, especially in the BAW component."
"We like the feature in which we can trace back instances."
"The UI capabilities of the solution are great. The speed of delivery is good."
"Not just the solution's automation capabilities, but we like everything about it since we are more of a system integrator."
 

Cons

"The solution lacks acceptable stability."
"There is a need for more capabilities in low-code and no-code development to increase efficiency and make implementation simpler."
"Looking forward, IBM WebSphere BPMS could add more adapters to integrate with SAP or Salesforce integrator in upcoming releases."
"The user interface could be improved, and although integration opportunities are good, they could be improved further."
"Sometimes there are tasks that failed without any reason."
"There are shortcomings in the solution's support and documentation part."
"The user interface could be better in OpenText MBPM."
 

Pricing and Cost Advice

Information not available
"On a scale of one to ten, where one is cost-efficient, and ten is expensive, I rate the pricing somewhere between nine and ten since it is a costly solution."
"There is an annual license to use OpenText MBPM."
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Questions from the Community

What needs improvement with IBM WebSphere BPMS?
Looking forward, IBM WebSphere BPMS could add more adapters to integrate with SAP or Salesforce integrator in upcoming releases. Regarding AI-driven process optimizations, we have not implemented t...
What is your primary use case for IBM WebSphere BPMS?
IBM WebSphere BPMS allows users to build workflows and dashboards. It is a developer-friendly product. The product features a great UI interface that is mobile-friendly, tab-friendly, and desktop-f...
What advice do you have for others considering IBM WebSphere BPMS?
Understanding the benefits and improvements that come with using the product is essential. IBM WebSphere BPMS is performing excellently, and I do not see any significant areas requiring improvement...
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Also Known As

WebSphere BPMS
Metastorm BPM
 

Overview

Information not available
 

Sample Customers

Schahin Group, Korean Credit Card Company, Versicherungskammer Bayern, Biogrid Australia
Kommunales Rechenzentrum Minden-Ravensburg/Lippe (KRZ), Hawksford Group, Gauteng Provincial Government Department of Economic Development, Deutsche Post DHL, Sumitomo Mitsui Banking Corporation, London Underground, Great Clips, Fiat, Rompetrol, Gaston Memorial Hospital, Karolinska Institute, Bachmann, Alliance Healthcare
Find out what your peers are saying about Camunda, BMC, Temporal Technologies and others in Process Automation. Updated: January 2026.
881,733 professionals have used our research since 2012.